The Obsidian Co.

BACKGROUND

Please describe your company and your position there.

I am the founder of Chili Inc. A table ordering application based in Cyprus.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire The Obsidian Co., and what were your goals?

Everything related to marketing. From brand guidelines to running our social media.

SOLUTION

How did you select this vendor and what were the deciding factors?

Found them through research in the industry, deciding factors were their professionalism, decisiveness and knowledge around marketing.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

They were responsible for the brand guideline creation, social media posts, logo, branding, social media management and campaigns. They send result every month and get our feedback for the social calendar. They had perfect communication and exceptional process.

How many resources from the vendor's team worked with you, and what were their positions?

We had an account manager that we speak with but we have conversations with all of their staff members.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We had over 30 leads from the first campaign we run with them. Excellent results.

How effective was the workflow between your team and theirs?

Very easy to communicate with them and clear processes.

What did you find most impressive or unique about this company?

They are young and eager to skyrocket your business.

Are there any areas for improvement or something they could have done differently?

Nothing at all.