AI Consulting AI Development Generative AI
Amazon Application Development Framework
+8
$50,000 to $199,999
Jan. 2022 - Feb. 2025

5.0

Quality: 5.0

Schedule: 4.5

Cost: 4.5

Willing to Refer: 5.0

"NYL Technology provided a wide array of generative AI services tailored to optimize business operations."

Feb 28, 2025

CTO, SmartSeas Ai

Sathish Kannan

Supply Chain, Logistics, and Transport
Singapore
51-200 Employees
Online Review
Verified

NYL Technology was hired to develop an AI-powered maritime troubleshooting platform for a maritime technology company. The platform integrated real-time data from AIS, IoT sensors, and weather sources.

After launching the solution, the client saw improvements in their decision-making speed and cut their support ticket resolution time by 50%; it also enabled 24/7 remote troubleshooting. NYL Technology utilized Agile methodology to execute tasks efficiently, and their technical expertise stood out.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CTO of SmartSeas Ai

Describe what your company does in a single sentence.

We are transforming the maritime industry with innovative, AI-driven solutions designed to enhance safety, efficiency, and reliability at sea. Our flagship product, the Troubleshooting Assistant, empowers mariners, ship owners, and shore teams with cutting-edge technology to predict, prevent, and resolve incidents swiftly and effectively.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NYL Technology to accomplish?

To build a robust AI SaaS Product
Go to market as early as possible with MVP
Pilot the project

SOLUTION

How did you find NYL Technology?

Referral

Why did you select NYL Technology over others?

Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from NYL Technology were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

SmartSeas.ai is an AI-powered maritime Troubleshooting platform designed to optimize vessel operations, enhance fuel efficiency, improve safety, and ensure regulatory compliance. The platform integrates real-time data from AIS, IoT sensors, and weather sources, using machine learning to provide predictive insights for fleet managers, ship operators, and maritime authorities.

Key Deliverables
AI-Powered Analytics Platform – A cloud-based system for real-time maritime data analysis.
Interactive Dashboard – Web and mobile dashboards for monitoring vessel performance and compliance.
Predictive Maintenance & Optimization – AI-driven models for fuel efficiency, route planning, and anomaly detection.
API Integrations – Seamless data exchange with third-party maritime services and fleet management systems.
Regulatory Compliance Tools – Automated emissions tracking and compliance reporting.
User Training & Support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

AI-Driven Troubleshooting Recommendations: Provided actionable solutions for 95% of flagged issues, improving decision-making speed.

Support Ticket Resolution Time: Reduced troubleshooting support ticket resolution time by 50% through AI-powered diagnostics.

Remote Monitoring Impact: Enabled 24/7 remote troubleshooting, eliminating the need for on-site inspections in 60% of cases.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

On-Time Delivery: NYL met 90%+ of project milestones on schedule, ensuring timely deployment of key features.

Agile Development Approach: Used Agile methodology with bi-weekly sprints, enabling iterative improvements and rapid deployment.

Adherence to Deadlines: Delivered critical components, including AI models and dashboard features, within the projected timeline.

What was your primary form of communication with NYL Technology?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

1. Comprehensive Generative AI Solutions

NYL Technology provided a wide array of generative AI services tailored to optimize business operations and drive innovation. Their expertise includes developing custom Large Language Models (LLMs) specific to various domains, ensuring intellectual property protection and cost-effectiveness.

2. Diverse Industry Expertise

The company serves multiple industries, notably the maritime sector, where they provide enterprise resource management solutions, IoT data analytics, and sustainable AI models. In the eCommerce domain, NYL Technology delivers end-to-end website design and customization services, leveraging platforms like Shopify, WooCommerce, and Magento to enhance customer engagement and profitability.

3. Agile and Cost-Efficient Development

Emphasizing agile methodologies, NYL Technology ensures rapid project delivery without compromising quality. Their approach focuses on reducing time-to-market, offering cost-effective solutions that align with clients' business objectives. This efficiency is complemented by their commitment to transparency and collaboration throughout the project lifecycle.

Are there any areas for improvement or something NYL Technology could have done differently?

Not much I can think off.

RATINGS

5.0

NYL Technology

Let's Transform

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