Nuttifox

BACKGROUND

Please describe your company and position.

I am the Managing Director of PureWigs

Describe what your company does in a single sentence.

Online Wigs & Hairpiece Retailer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nuttifox to accomplish?

• Create an e-commerce store to launch our brand
• To help us establish the best route to market
• To advise us on how to grow our orders and customers
• To solve some of our administration challenges with technology

SOLUTION

How did you find Nuttifox?

Referral

Why did you select Nuttifox over others?

• Pricing fit our budget
• Referred to me
• Company values aligned

How many teammates from Nuttifox were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Nuttifox completed a detailed project with ease, which has received positive feedback from customers and has continued to impress us from how the website performs. There is new energy in the business and the team are excited to see what comes next. 
They used Trello and Zoom to communicate during the project, with us having full access to them and an overview of progress, being involved but never overburdened, I felt they were in complete control of our vision. Their dedication to achieving the our goals impressed us greatly and we continue to work with them on future ideas.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It started with an increase in traffic from a better understanding of how to target our customer base. Very quickly this led to an increase in orders and better returning customers. So the average customer value increased a lot. We also find the platform much easier to manage and it runs a lot faster, so our team can be more effecient in dealing with customer service requests.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The communication was excellent and we had access to a Trello board where we could be who was working on what task, with checklists, deadlines and an area where we could check and feedback to them. If something was going to run over, we knew way ahead of time because it was visible to everyone for obvious reasons, yet the whole project was still delivered earlier than planned.

What was your primary form of communication with Nuttifox?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They clearly specialise in websites and software, this was evident from day one. I was impressed with how they could explain very technical ideas in a non-technical way and how everything was focused back to revenue or growth ideas. Just a bunch of smart people.

Are there any areas for improvement or something Nuttifox could have done differently?

No. Everything in the engagement was smooth

BACKGROUND

Please describe your company and position.

I am an executive of Twilights

Describe what your company does in a single sentence.

Entertainment

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nuttifox to accomplish?

• build a website

SOLUTION

How did you find Nuttifox?

Friend

Why did you select Nuttifox over others?

• High ratings
• Good value for cost

How many teammates from Nuttifox were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The team at Nutifox are reallytalented and constantly thinking outside the box in helping my company with ideas to enhance the webside. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered above and beyond my expectations 

What was your primary form of communication with Nuttifox?

In-Person Meeting

What did you find most impressive or unique about this company?

The quality of the website was really impressive

Are there any areas for improvement or something Nuttifox could have done differently?

No complaints from my end