Nues

BACKGROUND

Please describe your company and position.

I am the CEO of TrakPro

Describe what your company does in a single sentence.

TrakPro is a construction technology platform that helps main contractors manage subcontractor payment applications, variations, retentions and commercial accounts in one centralised system.
The platform replaces fragmented spreadsheets and email processes, giving project teams a more efficient, consistent and transparent way to manage subcontractor accounts. It also provides senior management with real-time commercial intelligence across their entire project portfolio, helping them identify risks earlier and make better-informed decisions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nues to accomplish?

• We needed our website to properly represent the business as we moved upmarket. The old site didn't reflect the product or give enterprise prospects confidence in us.

SOLUTION

How did you find Nues?

Online Search

Why did you select Nues over others?

High ratings

How many teammates from Nues were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They began with a review of our market and how competitors position themselves, then used that to shape the site structure, the messaging, and what we needed to prove on each page. From there they handled design and full development. Along the way they proposed refreshing our brand identity and folded it into the same engagement rather than making it a separate project, which said a lot about how they work.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The site is a significant step up and the internal response has been consistently positive. We now have something that stands up when we put it in front of enterprise prospects, and a site our team can manage without going back to a developer for every change.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Excellent throughout. Clear communication, quick responses, and they delivered to the timeline we agreed. They were flexible when things changed on our side and nothing ever felt like a hassle.

What was your primary form of communication with Nues?

Virtual Meeting

What did you find most impressive or unique about this company?

That they operated like part of our team rather than a supplier. They brought ideas, challenged things where it mattered, and were flexible about scope when it served the outcome. They cared about the result for our business rather than just closing out the project.

Are there any areas for improvement or something Nues could have done differently?

No