Northwest Agency

BACKGROUND

Please describe your company and your position there.

I am the E-commerce Implementation Manager for a specialty distributor and manufacturer of the most highly sought-after licensed and original collectible products, sustained by a passionate worldwide community that is committed to the lifestyle of collecting figural art.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Northwest Agency, and what were your goals?

As part of a new business initiative, we hired Northwest Agency to convert our static mock-ups into functional WordPress sites for a number of niche websites, including our new Art Print program.

SOLUTION

How did you select this vendor and what were the deciding factors?

After researching several agencies and vendors, we decided to go with Northwest Agency because of their highly competitive pricing, flexibility on timelines and ability to have a dedicated team working on our project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The project was a WordPress theme (PHP, HTML, CSS, JS) used on a multi-site installation. The site included information about the artists, the products, social media integration, etc. The site integrated with our existing account registration, product database and e-commerce engine. Northwest Agency delivered a complete WordPress theme, including a number of admin tools to manage the site's content.

How many people from the vendor's team worked with you, and what were their positions?

We worked with a project manager and two developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

As this was a new site, we don't have metrics for comparisons. However, this site literally "dropped in" to our existing WordPress multi-site installation with virtually no adjustments necessary. Our team was immediately able to start using the back-end tools and were populating the site with content within 24-48 hours.

Describe their project management style, including communication tools and timeliness.

Both management and individual developers were extremely communicative, giving us updates every few days. They were also very responsive to any questions we had throughout the entire project. We communicated exclusively through email, after an initial video conference to kick-off the project.

What did you find most impressive or unique about this company?

Northwest Agency is one of the most flexible and responsive agencies we've ever worked with. Combined with their fair and competitive pricing, I would recommend them to anyone looking for web design and development work. Even when timelines shifted, due to us focusing on other projects at times, the Northwest Agency team was able to shift with us and complete the project on our timeline.

Are there any areas for improvement or something they could have done differently?

Honestly, no.

BACKGROUND

Please describe your company and your position there.

I am the principal of a creative agency. We provide graphic design and website design / development services to our clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Northwest Agency, and what were your goals?

• WordPress Website Development
• WordPress Plugin Development
• Web Application Development

SOLUTION

How did you select this vendor and what were the deciding factors?

We were in search for a WordPress plugin developer. I posted our project on a job board for website developers. Vladimir quickly responded, inquiring about further details. After detailed correspondence with him, Vladimir submitted a proposal, and we began working on the project shortly after.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

• Information Gathering
• Development / Coding
• Browser / Mobile Testing
• Launch
• Maintenance

How many people from the vendor's team worked with you, and what were their positions?

• Project Manager
• Frontend Developer(s)
• Backend Developer(s)
• Graphic Designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

n/a

Describe their project management style, including communication tools and timeliness.

Northwest Agency is collaboration friendly and well organized. We were added as a user to an online project management platform. This platform provides an easy way to manage team projects, tasks and deadlines.

What did you find most impressive or unique about this company?

Thier PSD (Photoshop Document) to Website capability is impressive. As a creative agency, it is very important that the proof we show our clients prior to development looks exactly the same once the project is launched on the production server. They created pixel-perfect websites from PSD.

Are there any areas for improvement or something they could have done differently?

n/a