Nexus Creative Agency - Unlimited Web Design & Development

BACKGROUND

Please describe your company and your position there.

I am the founder of a tech consultancy

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nexus Creative Agency - Unlimited Web Design & Development, and what were your goals?

I needed a full website delivered and hosted and lot's of other designed graphics.

SOLUTION

How did you select this vendor and what were the deciding factors?

I wanted to work with Nexus because they was very professional, flexible and a pleasure to engage with

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Full website delivered and many info graphics and presentation demo's designed.

How many people from the vendor's team worked with you, and what were their positions?

I worked with a number of consultants but Dylan was a great leader and help for the project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I was very happy with the quality and delivery of the requirements.

Describe their project management style, including communication tools and timeliness.

with regular update meetings and lot's of opportunities to tweak, it made the project smoothly.

What did you find most impressive or unique about this company?

A lot of exceptional talent work at Nexus and I liked how passionate the designers were about our project too.

Are there any areas for improvement or something they could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the Marketing and Events Manager of Halkin

Describe what your company does in a single sentence.

Halkin are a pioneering flexible workspace provider with 7 buildings in London and Watford Junction.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nexus Creative Agency - Unlimited Web Design & Development to accomplish?

• Website rebuild

SOLUTION

How did you find Nexus Creative Agency - Unlimited Web Design & Development?

Email

Why did you select Nexus Creative Agency - Unlimited Web Design & Development over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Nexus Creative Agency - Unlimited Web Design & Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We contracted Nexus Creative to do a complete overhaul of our website, tidying up the CMS (which was almost unusable) and enhancing the user experience, as well as the over all design of the website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website as designed and built by Nexus Creative is a vast improvement. It is now so clear to add new content blocks and to manage our content, it is also much easier for clients to find relative information regarding pricing and membership options.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They always turned work and feedback around with remarkable speed. Further to this, the team used Loom to send us regular video updates on their progress and made our lives incredibly easy.

What was your primary form of communication with Nexus Creative Agency - Unlimited Web Design & Development?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Nexus Creative Agency's customer service was exceptional. He was often picking up messages out of hours and always responding in a timely and clear manner. More than anything his expertise really shone throughout the project, constantly finding innovative solutions to save us both time, effort and money!

Are there any areas for improvement or something Nexus Creative Agency - Unlimited Web Design & Development could have done differently?

No notes, extremely impressed with the company and will continue to work with them on other projects.

BACKGROUND

Please describe your company and position.

I am the CEO of Graide

Describe what your company does in a single sentence.

Graide builds and provides assessment and feedback software for higher education.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nexus Creative Agency - Unlimited Web Design & Development to accomplish?

• Improve testimonials on our website
• Add animations to our landing page
• Improve the feature section on our product page

SOLUTION

How did you find Nexus Creative Agency - Unlimited Web Design & Development?

Other

Why did you select Nexus Creative Agency - Unlimited Web Design & Development over others?

Pricing first our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a list of improvements for our webflow landing page required:

• Adding a section for the awards we won
• Move our testimonials into a carousel and improve the design
• Add animations to our page
• Add our partners onto the page
• Light touch design improvements
• A features section on our product page

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Approval of designs
• Approval and completion of web-dev elements

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They used Asana as a shared project management space. Each task had a corresponding item where we could discuss the requirements and progress in depth. We also had an overview of the process thanks to the Kanban view of the project. They were incredibly responsive and delivered the items on time, exactly to guidelines.

What was your primary form of communication with Nexus Creative Agency - Unlimited Web Design & Development?

Email or Messaging App

What did you find most impressive or unique about this company?

Often when collaborating with an external company on a project integral to your company's presence, it can feel like they are outside of your team. This was not the case, it felt like we had extended our development team internally.

Are there any areas for improvement or something Nexus Creative Agency - Unlimited Web Design & Development could have done differently?

N/a

BACKGROUND

Please describe your company and your position there.

Converge digitises the construction process with sensors to generate AI-based insights in order to make construction more efficient, safe, and sustainable. I am the company's Marketing and Creative Director

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nexus Creative Agency - Unlimited Web Design & Development, and what were your goals?

We hired Nexus to take our rebrand and bring it life in a website overhaul.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online and via WoM. The way the explained their process was clear and rigorous, and the transparency of costs made them a clear choice for us.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After a kick off meeting, they did a lot of knowledge download and spent some time learning about us. They followed with some early concepts and inspiration suggestions to get a better idea of what I was after. Following this, they provided 3 design concepts which allowed us to crystallise the vision even more by combining the best aspects of each design. They then produced the final designs and after some tweaks, they began the build and delivered a stunning product

How many people from the vendor's team worked with you, and what were their positions?

2. The company director and a web designer/developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The new website has resulted in increase dwell times, and better engagement overall, not to mention numerous positive comments from clients and investors alike.

Describe their project management style, including communication tools and timeliness.

Using Slack and Asana we were able to stay in touch and track tasks fluidly.

What did you find most impressive or unique about this company?

They were patient and went above and beyond to deliver an exciting product. It felt like they were invested in its quality as much as I was.

Are there any areas for improvement or something they could have done differently?

It might be helpful to showcase each stage of a previous project with examples and recordings, in the early stages of an engagement. This can help with a client's internal stakeholder management.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of a development agency.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nexus Creative Agency - Web Design & Development?

We joined forces with Nexus Creative on an e-commerce website. In this project having a high conversion rate and an attractive look and feel was imperative.

SOLUTION

How did you select this vendor?

We have a handful of website designers that we work with but Nexus Creative is always our first choice. Their systematic thorough process and the fact they always delivered above and beyond made them the obvious go-to.

Describe the project in detail and walk through the stages of the project.

Their team hosted a workshop with the client, and conducted in-depth research uncovering user behaviour, competitor analysis and general user feedback. They then took the time to suggest a more optimal user flow, which was chosen. Then created wireframes and lastly the entire UI in Figma.

How many resources from the vendor's team worked with you, and what were their positions?

2 - The director & a UX designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The stakeholders on the client side are all over the moon with the design. The user testing shows a far more seamless flow and we are estimating a 3x in conversions.

How effective was the workflow between your team and theirs?

When we collaborate with other agencies there can be a disconnect but that's never the case with Nexus Creative. They are happy to adapt to our workflow creating a great synergy. We used Asana, Loom and frequent catch-up calls.

What did you find most impressive or unique about this company?

Their curious and thorough approach topped by their unparalleled eye for design is like nothing we've seen before. They brought expertise to the table that guaranteed a great outcome. From behavioural science to design principles they have it all covered.

Are there any areas for improvement or something they could have done differently?

Nope.

BACKGROUND

Please describe your company and your position there.

I am a sales director for Europes leading wholesale clearance house.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nexus Creative Agency - Web Design & Development, and what were your goals?

We were struggling to come up with a system that simplified customer onboarding. We were also launching two sister companies which needed branding & websites. We hired Nexus Creative to improve our online presence, design & develop our websites, and build the CRM system which would then be integrated into the websites.

SOLUTION

How did you select this vendor and what were the deciding factors?

After researching and interviewing many different agencies, Nexus Creative was the obvious pick for us. They spent the time to understand our business model and goals, they were able to quickly provide solutions to problems we had been tackling for years.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We kicked off the project with a discovery workshop, this was surprisingly very helpful for us as not only were Nexus able to learn about us, we felt like we had a much clearer understanding of our customers and brand, which helped build consensus internally. With a strategy in place Nexus designed a beautiful prototype, we only had to do 1 revision out of the 3.

It was then developed in Webflow, we had never heard of this platform before but our content managers are chuffed as it’s much easier to manage than WordPress In the second phase the CRM was built in Zoho, this improved our team efficiency tenfold, made our marketing campaigns more intuitive and showed us detailed performance reports. In phase 3 we launched a marketplace that propagated the data from the CRM, we have a unique business model, it was impressive that they could build a system that worked for us.

How many people from the vendor's team worked with you, and what were their positions?

We engaged with the director, a project manager and a developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our sales cycle is three times shorter, we are converting seven times more website users into leads and our efficiency has allowed us to scale without needing to grow the team.

Describe their project management style, including communication tools and timeliness.

The entire engagement was professional and helpful, if we had any queries they were quick to get back over Slack. They provided helpful guidance in areas that we hadn’t hired them for and Dylan met with our sales team to explain our new SOP’s.

What did you find most impressive or unique about this company?

Their ability to revolutionise a business. Their solution-oriented mindset and overall efficiency were incredibly valuable and impressive. We are in niched industry with a complex business model - yet they still understood our objectives and worked hard to achieve them.

Are there any areas for improvement or something they could have done differently?

Nothing. We will be using them again for any future tech we need.

BACKGROUND

Please describe your company and position.

I am the Director of a design company

Describe what your company does in a single sentence.

Digital Experience & Technology agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nexus Creative Agency - Unlimited Web Design & Development to accomplish?

• Webflow Development

SOLUTION

How did you find Nexus Creative Agency - Unlimited Web Design & Development?

Online Search

Why did you select Nexus Creative Agency - Unlimited Web Design & Development over others?

• Great culture fit
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

The Development of a company portfolio website showcasing work and company information including all UI development, front-end animation and Webflow CMS build

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A completed website deployed to market.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Solid project management all delivered through online tools. Deliverables were staged well, good quality and communication was frequent.

What was your primary form of communication with Nexus Creative Agency - Unlimited Web Design & Development?

Email or Messaging App

What did you find most impressive or unique about this company?

The added value of suggestions, inputs, and ideas to improve our product impressed us. Speed of delivery.

Are there any areas for improvement or something Nexus Creative Agency - Unlimited Web Design & Development could have done differently?

When developing CMS components - consider the empty state displays on front end.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of a software company

Describe what your company does in a single sentence.

We are a Contract Lifecycle Management (CLM) solution for any business that works with contracts.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nexus Creative Agency - Unlimited Web Design & Development to accomplish?

• To help with resource constraints
• To implement more complicated Webflow features and fixes
• To tidy up our website

SOLUTION

How did you find Nexus Creative Agency - Unlimited Web Design & Development?

Online Search

Why did you select Nexus Creative Agency - Unlimited Web Design & Development over others?

• Pricing fit our budget
• Good value for cost
• How they work

Describe the scope of work in detail. Please include a summary of key deliverables.

We submitted several different website tasks of varying complexity, with deliverables ranging from a full audit to delivering web pages.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The appearance of the website and our inbound rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes - very well managed and always on time. They respond very quickly to problems or requests.

What was your primary form of communication with Nexus Creative Agency - Unlimited Web Design & Development?

Email or Messaging App

What did you find most impressive or unique about this company?

How they work - I like being able to submit projects, rather than having to have lots of meetings like a standard agency.

Are there any areas for improvement or something Nexus Creative Agency - Unlimited Web Design & Development could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I'm the owner of a bridal hairdressing company based in southern Spain

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nexus Creative Agency - Web Design & Development, and what were your goals?

We desperately needed a website to revamp along with a new brand visual identity we were hoping to captivate a larger audience and give off a more premium feel

SOLUTION

How did you select this vendor and what were the deciding factors?

We have had experiences with agencies in the past, going over budget or not taking the time to understand. Dylan and the team made sure to start without a stone unturned - with unlimited design and development it felt like an efficient way to set up our new brand

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a workshop which helped us identity our goals, then we reimagined the entire visual identity. We later moved on to the website, starting off with a prototype in Adobe XD and ultimately developing & launching it. We still work with Nexus for site updates.

How many people from the vendor's team worked with you, and what were their positions?

Three - a project manager, designer and the director

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Well I know we have the most beautiful branding and website in the area within my industry. Our website leads have 10x thanks to SEO and the contact form.

Describe their project management style, including communication tools and timeliness.

They were very communicative, Slack and Asana

What did you find most impressive or unique about this company?

Their deep understanding of all the moving parts that make a brand work is very impressive. We were impressed with how much they cared about us and their keen eye for design.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the CEO at a Design and Prototyping Company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Nexus Creative Agency - Web Design & Development?

We hired Nexus for their Web Design and Branding skills

SOLUTION

How did you select this vendor and what were the deciding factors?

They have excellent communication, and they understood exactly what we wanted.

Describe the project in detail and walk through the stages of the project.

We had some meetings online, and then a personal meeting on a photo shoot session. After that it was only needed a few meetings to conclude the process

How many resources from the vendor's team worked with you, and what were their positions?

There was two member The CEO and a photographer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The Branding was a success, new design boosted traffic

How effective was the workflow between your team and theirs?

Excellent

What did you find most impressive or unique about this company?

Their communication skills and creativity

Are there any areas for improvement or something they could have done differently?

Not that I can think off.