Nextbrain

Please describe your company and your position there.

I am the Technical Sales&Product Application Manager at WellinTech Co., Ltd. Our company is an industrial automation software company specializing in the research & development of automation software technology.

We serve all scales of the automation industries and projects with our state-of-the-art automation software products. Our company's strength is 700+.

For what projects/services did your company hire Nextbrain?

Our company's English website was developed by one of our inhouse engineers 6 years ago. We needed a website that stands out. We approached Nextbrain to redesign and rebuild from the scratch.

What were your goals for this project?

W needed to keep track of all inquires received from the contact us form, as well as integrate WeChat, Blogs, and Newsletters. The most important thing that we wanted to have is an easy-use back-end admin panel or CMS to manage our entire website.

How did you select Nextbrain?

As I was the responsible person appointed by the company for outsourcing our new website, I searched online for the best web development companies in Bangalore and compiled a list of 4 based on the reviews and case studies and company websites.

I met each company's CEO and heard the initial pitch as well as understood the development process of each company. I finally selected Nextbrain based on the pitch, case studies, detailed proposal, development process, commitment, and understanding of our needs.

Describe the project in detail.

After I selected Nextbrain based on the criteria of the pitch, case studies, detailed proposal, development process, commitment, and requirements understanding, we were presented with an initial UI design of the home page.

I reviewed the design of each page of the website and confirmed the design at my end first and then asked for the opinion of the director of our company's Overseas Division. Each page was finalized after 2-3 design interactions.

What was the team composition?

The team consists of 5 members including the project manager. I communicated with all members of the team over Skype.

Can you share any outcomes from the project that demonstrate progress or success?

The new design of a contact us form made it possible for customers to communicate very easily with us about technical issues and inquiries. Within a week after the launch, we also got many inquiries submitted from the contact us from multiple countries. It's very easy to keep track of all new inquires and technical issues.

How effective was the workflow between your team and theirs?

It was smooth and timely.

What did you find most impressive about this company?

I really appreciated their patience and support. The company is really professional in the domain.

Are there any areas for improvement?

So far nothing to complain about. We will choose this vendor if there is any project in the future.

Please describe your company and your position there.

I am the Co Founder & Process lead for DROPR Project. The entire ops and process flow designed by me and given to the development company. They are very cooperative and they understand logic very well. And at the same time implementation of logic in technology.

For what projects/services did your company hire Nextbrain?

Our company is into realtime on demand logistics provider Saran and Nextbrain team develop our mobile application both IOS /Android and web version too . They also developed multiple of customized features , plugin like Magento etc

What were your goals for this project?

We are creating premium delivery platform where custom will have quality of delivery experience within stipulated time

How did you select Nextbrain?

My selection based is on timely delivery of the project , cost effective and past credentials . Mr Saran and Nextbrain meets our expectations

Describe the project in detail.

Once we have shortlisted the vendor we had a couple of round brain storming , live session on Skype , physical meeting and we have decided our ops flow . Once ops flow was ready we have done development and testing

What was the team composition?

Project manger & Testing team

Can you share any outcomes from the project that demonstrate progress or success?

We are doing good and we are growing with sustainability we have launched our product in specific area and we are testing other markets as well

How effective was the workflow between your team and theirs?

Our work flow is based on set parameter and SOP . We coordinate as per fix SOP

What did you find most impressive about this company?

Simplicity , Knowledge and cooperation

Are there any areas for improvement?

Nothing as of now they are doing good and growing as a team . We wish Mr Saran & Team good luck

Please describe your company and your position there.

Otel2Go is a cloud-based property management system for budget hotels. It's a browser-based, intuitive, and highly flexible all-in-one system that automates processes and makes reports, statistics, and other features easily accessible. I'm the founder. 

For what projects/services did your company hire Nextbrain Technologies Pvt Ltd?

We hired them to develop a property management system for homestays and small, budget hotels in Malaysia. We wanted to help hoteliers maximize their profits and minimize their cost of operations.

How did you select this vendor?

We requested quotes from several vendors and had conference calls before making our selection.

Can you go into detail about the services they provided and the scope of the project?

Traditional hotel system service contracts are expensive and outdated. Hotel owners want to perform property management operations on their mobile devices, but many legacy systems cannot change with the times. Nextbrain Technologies Pvt Ltd helped us build an SaaS solution that allows hotels to access their data in real time from any device.

Can you share any information that demonstrates the impact that this project has had on your business?

This project was selected for the 2018 Cyberview Living Lab Accelerator Program 2018. Our startup will receive valuable services, mentorship, marketing access, PR and communications, roadshows, training, and legal and IT support to grow and thrive.

We were also chosen as a finalist in the 2018 MSC APICTA Awards for Consumer Category Tourism and Hospitality. This solution won the Gold Medal Award for the International Food and Tourism, Innovation, Invention & Creativity 2017 (iFaTIIC), as well as the Silver Medal Award for the 2018 i-IDeA International Innovation, Invention and Articulation Competition.

How was project management arranged and how effective was it?

Nextbrain Technologies Pvt Ltd created project management tools using ActivCollab. We used them to repond to questions and add tasks for their tech support team.

What did you find most impressive about this company?

Nextbrain Technologies Pvt Ltd had great team support. They visited us and created a great project plan. 

Are there any areas where they can improve?

No, their team delivered the job to our specifications and requirements. We hope they continue to provide good tech support and response times, especially when many properties use our solutions. 

Please describe your company and your position there.

I’m the COO of a startup company that offers IT solutions to the restaurant and education sectors.

For what projects/services did your company hire Nextbrain Technologies Pvt Ltd?

We needed to develop an IT solution for the restaurant sector.

What were your goals for this project?

We wanted to create a friendly solution so that users could find the restaurant where they wanted to eat very easily.

How did you select this vendor?

One of my partners heard about Nextbrain Tech knew that they had expertise in developing IT solutions for the restaurant industry.

Can you go into detail about the services they provided and the scope of the project?

We originally bought an IT solution they already had, which only required some simple customization. However, after we saw how good their product was, we invested a little bit more in customization. First, we talked about all our needs and requirements, then they created a group with a project management tool where they shared updates and I gave development feedback.

What was the team composition?

We worked with at least six people including a project manager, an android developer, a web developer, an iOS developer, and the founder. There were more people working on the project, but I didn’t have a chance to communicate with the them at all.

Can you share any information that demonstrates the impact that this project has had on your business?

We now have one of the most powerful tools in the restaurant IT services market. It certainly gave us an advantage over our competitors and allowed us to grow overall.

How was project management arranged and how effective was it?

Project management was arranged by a QA engineer who had a lot of patience with us, even though we were frequently sending over new requirements. She listened to us and communicated all of our requirements to developers so they made the proper solution for us.

What did you find most impressive about this company?

The most impressive fact about this company is the speed and attention to detail with which they completed our project, despite living in different countries with opposing time zones. They helped us with everything, even parts that went beyond the initial scope, because they wanted us to succeed.

Are there any areas where they can improve?

I can only tell them to keep doing things the way they’ve been doing them. All the services they provided were excellent, and I can’t find a better way to say it.

Introduce your business and what you do there.

I’m the founder and CEO of an on-demand delivery platform.

What challenge were you trying to address with Nextbrain Technologies Pvt Ltd?

We needed help to develop our app for picking goods up from the store and delivering them.

What was the scope of their involvement?

After we shared our requirements with them, they designed and developed an app for iOS and Android. The platform assigns a particular job to a driver and that job goes to that app. From there, the driver delivers the products to the customer. They continue to do maintenance work.

What is the team composition?

My main point of contact is their CEO but I interacted with developers as well.

How did you come to work with Nextbrain Technologies Pvt Ltd?

I was looking for a developer with good prices and I felt that they would be good.

What is the status of this engagement?

We’ve been working together since September 2017.

What evidence can you share that demonstrates the impact of the engagement?

The website is working well. They’re good developers and they did their job within the defined budget.

How did Nextbrain Technologies Pvt Ltd perform from a project management standpoint?

We don’t use any project management tools and we just send documents of our requirements. If there are issues, we share them on an Excel sheet.

What did you find most impressive about them?

Their developers are very good, and they understand our needs when we ask them to solve issues or make new functionalities.

Are there any areas they could improve?

They need to improve their app and design marketing. When you open the app, it should be user friendly, so they need to focus their design work on that. They performed well but they also have to improve their timelines.

Introduce your business and what you do there.

I’m the General Manager of Jeebely, a delivery company. We deliver anything including food, groceries, and retail items.

What challenge were you trying to address with Nextbrain Technologies?

I needed to develop an app for my business. There were similar systems to mine on the market, but none featured the complete set of categories that I wanted to deliver.

What was the scope of their involvement?

NextBrain initially sent me a demo and draft, and I provided them with feedback. They then built out the scope, step by step. They developed a client app, vendor apps, and a backend admin site, that are all connected. The platform is for iOS and Android. They have provided design work, but I have graphic designers on my end. They also provided some marketing and strategy ideas, but this wasn’t their main task.

What is the team composition?

I mainly interacted with the dedicated project manager and the company’s CEO, but I also worked with a development team.

How did you come to work with Nextbrain Technologies?

I did a lot of internet research, found a few companies, proposed a budget to them, and asked for a solution. Nextbrain won the contest because they had a low cost and a good team. They also sent me a company profile along with other information.

How much have you invested with them?

We spent almost $10,000.

What is the status of this engagement?

We worked together from November 2017 until March 2018.

What evidence can you share the demonstrates the impact of the engagement? 

The system is ready, but it isn’t online yet, so I don’t have any statistics. Nextbrain did exactly what I wanted them to, and I’m completely satisfied. We have made some tweaks to the system, but I haven’t faced any major technical issues. No one has given me negative comments either.

How did Nextbrain Technologies perform from a project management standpoint?

They assigned a wonderful project manager and we communicated using Skype. It’s possible that they use project management software internally, but we didn’t use any on my side. It was difficult to understand some ideas because we didn’t speak the same language as them, but I was able to use images to describe certain requirements. We also live in different countries, so I haven’t met their team in person.

What did you find most impressive about them?

Their honesty really stood out to me; they delivered everything they promised they would.

Are there any areas they could improve?

The language barrier has been a challenge. Having a fluent English speaker would have made our collaboration better.

Do you have any advice for future clients of theirs?

I advise clients to go and work with them. They are a wonderful company, and I haven’t faced any problems with them, aside from the language barrier.

Introduce your business and what you do there.

I am the CEO of a mobile-based retail company.

What challenge were you trying to address with Nextbrain Technologies?

I initially hired Nextbrain Technologies to develop a minimum variable product (MVP) to save time on app development.

What was the scope of their involvement?

We were unsatisfied with the quality of their app development services, so we found other agencies that were more experienced in creating iOS and Android apps. We continue to use Nextbrain to manage our backend admin panel and build APIs, which they send over to our new app developers.

What is the team composition?

In the beginning, I worked with an iOS developer, an Android developer, and a developer that works on the server. I no longer work with their app developers but decided to continue working with the backend specialist. He now has an in-depth knowledge of the project, and it would be taxing to teach to someone else. I only speak with the CEO if complex issues arise.

How did you come to work with Nextbrain Technologies?

I found Nextbrain technologies while searching for retail app solutions. Their MVPs appeared to have all of the features that I needed for my business, so I decided to work with them.

How much have you invested with them?

I have spent $34,000 on their services. I paid for their product upfront and a rate of $1,800 a month for each developer I worked with.

What is the status of this engagement?

I hired them in May 2017 and continue to work with them on the admin panel and APIs. I intend to create an in-house team over time.

How did Nextbrain Technologies perform from a project management standpoint?

They didn’t assign a project manager, so I was in charge of writing tasks and making sure they were completed on time. They’ve always met deadlines and generally follow instructions well.

What did you find most impressive about them?

I like not having a project manager involved. The developers make fewer mistakes when I’m able to discuss specifications with them directly. The ease of communication with their backend developer is why I continue to work with Nextbrain, despite the issues that I’ve experienced with them. He’s always on call when issues arise, which we really appreciate.

Are there any areas they could improve?

They weren't forthright about their knowledge of web and app development. Their MVPs seem high-quality on the surface, but they were unable to customize the features and make them practical for our specific needs. There were also bugs that they were unable to fix, which forced us to use another company. Unfortunately, they refused to give us a refund even though we did not end up using their product.

Their developers only have a basic level of understanding of iOS development, which created a lot of problems. Their clients should have the option to choose which developer they work with based on their level of expertise. I still have issues with setbacks from bugs, but the developer we’re working with now makes up for it by working extra hours. The price of their services outweighed the quality of their work; lowering their costs would make me feel more comfortable continuing our partnership.

Do you have any advice for potential customers?

Getting an MVP is a great way to get a head start when developing an app, but make sure that Nextbrain has the talent and resources to create the app that you are looking for.

Please describe your company and your position there.

I founded an on-demand, food delivery app.

For what projects/services did your company hire Nextbrain Technologies Pvt Ltd?

We hired Nextbrain to develop an app and a website for us.

What were your goals for this project?

We wanted high-quality technology and designs to get our idea rolling.

How did you select this vendor?

We researched vendors online and found that Nextbrain was different from the others. The CEO is a friendly and very understanding person. He understood our requirements well and delivered more than we expected.

Can you go into detail about the services they provided and the scope of the project?

The project was delivered in a month with all required features and revisions. The app was for iOS and Android and included a restaurant panel.  

What was the team composition?

Our point of contact was a technical staff member, which matched our needs, but the CEO was, and still is, available to answer questions.

Can you share any information that demonstrates the impact that this project has had on your business?

We had a wonderful experience with their team and product. They handled us extremely well and delivered something unimaginable and unexpected. Kudos to the team, and I highly recommend them.

How was project management arranged and how effective was it?

They managed the project beautifully and professionally.

What did you find most impressive about this company?

I was impressed by their friendly and supportive attitude.

Are there any areas where they can improve?

Keep moving like this and you will reach heights.

Please describe your company and your position there.

I’m the account manager at an advertising and development company. We handle our clients’ IT marketing portfolio across Southeast Asia.

For what projects/services did your company hire Nextbrain Technologies?

We had been searching for developers to take this job but not many companies have the domain knowledge for on-demand services. Nextbrain had a ready-made product that answers to our fundamental needs. After a few meetings, they truly understood our niche and requirements.

What were your goals for this project?

We wanted a mobile app that would have a good UI/UX [user interface/user experience] and great features.

How did you select this vendor?

My team searched for a month and spoke to 15 different developers. Only Nextbrain remained after three rounds of meetings. They’re equipped with good listening and project management skills. They’re also systematic and process oriented.

Describe the project in detail.

After we shortlisted Nextbrain, we had our kick-off meeting a week later where we presented our vision and our workflow. We also explained our current situation. After two weeks, Nextbrain came back with a user requirement specification, a roadmap, and wireframes.

We were happy with the design and went ahead with three UI drafts. We had many changes that were out of scope but Nextbrain accommodated them.

What was the team composition?

They provided a project manager, a web developer, iOS and Android developers, and quality assurance specialists.

Can you share any outcomes from the project that demonstrate progress or success?

We just started planning our big release.

How effective was the workflow between your team and theirs?

Some of my teammates experienced a bit of a language barrier with them. After a while, though, they were fine with it. The time difference is what really stopped the process from being faster as we only had five hours a day to work with them.

What did you find most impressive about this company?

Their CEO and the project manager are very good with the on-demand domain.

Are there any areas for improvement?

They could improve on communication. They also need more manpower to speed up the process.

Please describe your company and your position there.

I'm the CEO

For what projects/services did your company hire Nextbrain, and what were your goals?

We wanted a web application to develop application for fuel delivery.

How did you select Nextbrain and what were the deciding factors?

We found them online

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Web app development, Mobile App - IOS and Android

How many people from the vendor's team worked with you, and what were their positions?

5 developers

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It was good

Describe their project management style, including communication tools and timelines.

It was very good

What did you find most impressive or unique about this company?

They are fast and can think creatively

Are there any areas for improvement or something they could have done differently?

NIL