NexLevel Tech

BACKGROUND

Please describe your company and position.

 I am the Head of Marketing of a consulting company 

Describe what your company does in a single sentence.

We are a Marketing Agency

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NexLevel Tech to accomplish?

• HubSpot Onboarding and Implementation

SOLUTION

How did you find NexLevel Tech?

Online Search

Why did you select NexLevel Tech over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from NexLevel Tech were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To ensure that the HubSpot CRM system is properly set up, customized, and optimized to meet the specific needs and goals of our business. This will involve a thorough understanding of our business processes, training our team, and providing ongoing support to ensure successful adoption and usage of HubSpot tools

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

To evaluate the progress and success of the HubSpot onboarding and implementation project, several key performance indicators (KPIs) and measurable outcomes are assessed. These outcomes demonstrate improvements in business processes, efficiency, and overall performance.

• Increase in Lead Conversion Rate
• Reduction in Sales Cycle Length
• Increase in Deal Win Rate
• Increase in Marketing Qualified Leads (MQLs)
• Improvement in Campaign ROI
• Increase in Email Open and Click-Through Rates

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered on time and responsive throughout the project

What was your primary form of communication with NexLevel Tech?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Expertise and Knowledge
• Customized Solutions
• Flexible Adaptation
• Proactive and Transparent Communication

Are there any areas for improvement or something NexLevel Tech could have done differently?

While the training was thorough, providing more detailed written guides and documentation could help team members reference information quickly. Comprehensive user manuals or quick reference sheets for common tasks could be beneficial.