Newnormz

BACKGROUND

Introduce your business and what you do there.

I'm the director of Yagishi Sdn Bhd, a company that sells goat milk body wash and body lotion in Malaysia.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Newnormz?

We wanted to rank the keyword 'goat milk body Malaysia' in Malaysia, so we hired Newnormz to be our SEO agency.

SOLUTION

What was the scope of their involvement?

Newnormz has done in-depth keyword planning and explained to us why they chose those keywords. The team has also done content optimization on our website and fixed technical issues. Specifically, they've worked on H1 and H2 tags, website speed, schema markup, sitemap issues, and indexing issues. Newnormz has also helped us write articles.

What is the team composition?

We've worked with 2–5 teammates from Newnormz.

How did you come to work with Newnormz?

We found them through a referral. We chose them over other options because they had high ratings, their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

We've spent around $1,000.

What is the status of this engagement?

We started working with them in February 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Within three months, our website ranked! We can see growth in our impressions and clicks on our website. Previously, we had no traffic at all, and now we get about 40 visits daily. Our number of leads is also growing, although it's not that high yet. Our website is now on the first page of Google, within the top 10 results.

How did Newnormz perform from a project management standpoint?

Newnormz delivers on time. We communicate through in-person and virtual meetings.

What did you find most impressive about them?

Newnormz is very professional. They're willing to listen to our requirements and adapt quickly to their strategies.

Are there any areas they could improve?

It would be good if they could add more keywords to the strategy during the contract period.