New York Lists inc

BACKGROUND

Please describe your company and position.

I am the Manager of the company.

Describe what your company does in a single sentence.

We are manufacturers of high-quality stainless steel metals for industrial and commercial applications.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire NewYorkLists to accomplish?
We hired NewYorkLists to help us find a reliable and experienced shipping partner in New York City, as part of our goal to expand into the European market by exporting our stainless steel products.

SOLUTION

How did you find NewYorkLists?

Online Search

Why did you select NewYorkLists over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work involved leveraging NewYorkLists’ platform and network to identify and connect us with reputable shipping and freight forwarding companies based in New York City. Our objective was to find a logistics partner capable of handling the export of stainless steel products to Europe efficiently and compliantly. Key deliverables included:

• A curated list of verified shipping and freight forwarding companies specializing in international exports.
• Company profiles with contact details, services offered, and client reviews.
• Assistance in initiating communication with selected service providers.
• Insights and recommendations based on industry reputation and performance.
• Ongoing support until a suitable logistics partner was finalized.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project delivered several measurable outcomes that demonstrated clear progress and success:

• We received a vetted list of 10+ reliable shipping and freight forwarding companies in New York City within the first week.
• Successfully initiated conversations with 4 shortlisted logistics partners, resulting in detailed proposals.
• Finalized a contract with a shipping company that met our cost, compliance, and delivery timeline requirements for European exports.
• Reduced our research and vendor sourcing time by over 70%, thanks to the targeted and high-quality leads provided by NewYorkLists.
• Achieved our goal of securing a dependable export partner, allowing us to commence our first shipment to Europe within the planned quarter.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

NewYorkLists demonstrated excellent project management throughout the engagement. They delivered all agreed items on time, including the curated list of potential shipping partners and relevant company information. Their communication was prompt, clear, and professional, and they remained responsive to our evolving needs. 
Whenever we requested additional details or needed help connecting with specific service providers, they acted quickly and efficiently. Their proactive approach and attention to detail helped streamline our decision-making process and ensured that the project stayed on track from start to finish.

What was your primary form of communication with NewYorkLists?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their deep understanding of niche business needs and their ability to connect us with highly relevant, pre-qualified service providers quickly. Unlike generic directories, NewYorkLists offered a personalized approach, filtering results based on our specific industry and export requirements. 
Their responsiveness, local expertise, and commitment to quality made the process seamless. The fact that they combined curated listings with hands-on support truly set them apart from other platforms.

Are there any areas for improvement or something NewYorkLists could have done differently?

While our overall experience with NewYorkLists was very positive, one area for improvement could be the addition of more advanced filtering options on their platform—such as filtering by certifications, years of experience, or service specialties—which would make the initial shortlisting process even faster.
Additionally, offering a follow-up check-in or consultation after the connection is made could add extra value and ensure ongoing client satisfaction.