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Netluma IT

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Proactive IT That keeps your business running

Gold Coast based Managed Solutions Partner, we look after your businesses IT needs either as your External IT Services provider, or as an extension to your Internet IT.

We provide a wide range of IT Services from Helpdesk, to Business Planning and furture prrofing your business IT needs, and Ensuring everything is secure and stays secure.

As we are a Managed Partner we don't provide Break fix support, only our managed support. To find out more please connect with us.

  • Min project size
    $1,000+
  • Hourly rate
    Undisclosed
  • Employees
    2 - 9
  • Locations
    Surfers Paradise, Australia
  • Year founded
    Founded 2025

1 Locations

  • Surfers Paradise , Australia

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    Our Story

    We are Netluma IT, an experienced Gold Coast IT support team delivering fast response and with fixed pricing. Our technicians blend managed IT, cybersecurity, cloud and helpdesk expertise to keep local businesses secure and productive. Founded to simplify technology, we’ve built long-term client relationships through reliable service, clear communication and measurable uptime and security improvements.

    What Sets Us Apart

    Fast Ticket resolution

    96% of all open tickets are resolved within the first hour, not days or weeks after they are submitted

    Friendly Support

    We understand that IT issues are frustrating, our team strives to present a friendly easy to talk to help desk experience. Ask any IT related questions, there are no silly or dump questions!

    Remote First Approach

    Our remote first approach allows us to investigate and solve issues faster allowing you and your team to get back to work quicker without having to wait for our techs to drive to your business before we can troubleshoot and resolve your issue

    Quick Facts

    1 year in business

    Tools and Technology

    Microsoft Teams
    Microsoft OneNote
    Microsoft Word
    Microsoft PowerPoint
    Microsoft Outlook
    Microsoft Excel
    OneDrive
    SharePoint
    Splashtop
    AWS
    Google Cloud Platform
    Microsoft Azure

    Commonly Asked Questions

    96% of tickets are resolved within the first business hour, 98% are resolved within the first 6 Business hours, the other 2% make up tickets we have needed to reach out to a vendor for, and these unfortunately take longer while we wait on the vendor to get back to us.

    As we are an MSP we can work with unlimited clients at a time, our business scales with the more clients we look after.

    Locations (1)

    50 Cavill Avenue Surfers Paradise, Australia 4217

    2 - 5

    Contact Netluma IT

    If you’re not seeing exactly what you need here, send this company a custom message. You can talk about your project needs, price, and timeline to get started on your project.

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