Neoteric

BACKGROUND

I am the Founder of SocialMediaHub

SocialMediaHub is a Polish online marketplace connecting businesses with social media specialists, enabling companies to browse services and portfolios and contact specialists directly.

OPPORTUNITY / CHALLENGE

• Develop and launch the SocialMediaHub marketplace connecting businesses with social media specialists.
• Enable specialist profiles, service and portfolio listings, discovery, and direct communication between businesses and specialists.
• Support the platform after launch through maintenance, bug fixes, and agreed functional improvements.

SOLUTION

Online Search

Good communication with the project manager.

6-10 Employees

Neoteric developed SocialMediaHub, an online marketplace connecting businesses with social media specialists. The scope included specialist profiles, service listings and portfolios, browsing and discovery, direct messaging, and administrative moderation. The key deliverable was a working web platform that brought these elements together and gave us a foundation for launching and validating the business. Our collaboration also included post-launch support, bug fixes, and agreed functional improvements.

RESULTS & FEEDBACK

The key outcome was the launch of a working SocialMediaHub marketplace. Businesses could browse specialist profiles, services and portfolios and contact specialists directly, while specialists could present their work on the platform. This gave us a concrete product to take to market, validate with users and develop further. For us, turning the idea into a live platform was the most important result of the project.

The good contact with the project manager was a particularly strong part of the collaboration and an important reason why we chose Neoteric. We valued having a direct point of contact to discuss the platform and our requirements. Communication with the project manager stands out as one of the most positive aspects of our experience.

Email or Messaging App

What stood out most was the combination of good communication with the project manager and the delivery of a working marketplace tailored to our concept. SocialMediaHub brings together profiles, services, portfolios and direct communication, so it was important to have these elements come together in one product. Neoteric helped us turn that concept into a platform we could launch and continue building on.

No additional comments.

BACKGROUND

Introduce your business and what you do there.

I’m the digital implementation lead at an international financial services company offering retirement services, pensions, insurance, banking, and investment solutions to around 18 million customers across Europe and Japan.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neoteric to accomplish for your digital initiatives?

We hired Neoteric to help develop an AI-powered Microsoft Word add-in that enables faster creation of compliant, on-brand content. They also support the exploration of future opportunities around content generation, compliance automation, personalization, multilingual content adaptation, and AI-driven productivity improvements across our digital initiatives.

SOLUTION

What was the scope of their involvement?

Neoteric supports the design, development, and validation of an AI-powered Microsoft Word add-in for content creation. Their scope includes solution architecture, UX/UI design, technical development, AI integration, and prototyping of future capabilities. Key deliverables include a functional add-in, AI-assisted content generation features, and recommendations for scaling AI-driven content and productivity solutions across our company.

What is the team composition?

We work with 2–5 teammates from Neoteric.

How did you come to work with Neoteric?

We found them through an online search and a referral. We chose them over other options because they had high ratings, their pricing fit our budget, they had a great culture fit, and they offered good value for the cost.

What is the status of this engagement?

We started working with them in October 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Neoteric has successfully delivered a production-ready AI-powered add-in that is actively used for content creation. Key outcomes include faster content development, improved consistency and compliance, positive user adoption, and a scalable foundation for future AI-driven capabilities. While we prefer not to share specific adoption metrics, we’re very satisfied with the results achieved so far. Feedback has been positive, the solution continues to deliver value, and we plan to further invest in and expand the project with additional capabilities in the future.

How did Neoteric perform from a project management standpoint?

Neoteric consistently delivers according to agreed-upon timelines and is highly flexible in adapting to changing requirements and priorities throughout the project. We communicate via virtual meetings and email or messaging apps.

What did you find most impressive about them?

Neoteric’s responsiveness and collaborative approach are key factors in the project's success. What impresses us most is their level of engagement and flexibility. They consistently take ownership, adapt quickly to changing requirements, and work as a true partner throughout the project rather than simply delivering against a predefined scope.

Are there any areas they could improve?

There’s nothing they need to improve.

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Abel Systems, a Swiss software company that develops and provides web-based quality and document management solutions to help organizations structure, control, and improve their processes, documents, and compliance workflows.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neoteric?

We needed to replace our existing flowchart editor in our quality management pilot platform with a modern React component built on JointJS.

SOLUTION

What was the scope of their involvement?

Neoteric developed a new JointJS-based flowchart editor as a React component within a sample project. The main deliverable was a ready-to-integrate, well-structured component that our team could adopt and extend inside our platform. The team also provided a short README with essential guidance for integration and usage.

What is the team composition?

We worked with 2 teammates from Neoteric.

How did you come to work with Neoteric?

We were referred to Neoteric by JointJS. We relied on the recommendation and saw that Neoteric had successfully delivered many projects involving JointJS, which gave us confidence they were the right partner.

What is the status of this engagement?

We worked with Neoteric from December 2025–January 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Neoteric gave us a solid, production-ready foundation for our new flowchart editor. Thanks to the delivered component, our team was able to integrate the solution faster, reduce technical risks, and continue development independently.Although we didn’t define formal KPIs for this project, having a structured, well-prepared sample implementation allowed our developers to start immediately, avoid architectural mistakes, and significantly shorten the evaluation and integration phase. Overall, the delivered sample and component saved our team roughly four weeks of work compared to building the solution and architecture on our own.

How did Neoteric perform from a project management standpoint?

Neoteric managed the project very professionally. They delivered on time and kept us informed with daily updates via Slack, which gave us full transparency throughout the collaboration.

What did you find most impressive about them?

We were most impressed by how quickly Neoteric delivered an extremely stable, nearly error-free solution without requiring extensive specifications or many meetings. The team analyzed our existing editor and built the best possible implementation based on JointJS.

Are there any areas they could improve?

We didn’t see anything significant they could have done better. Neoteric delivered highly professional work, and it was clear throughout the project that the team was very experienced.

BACKGROUND

Introduce your business and what you do there.

I'm the Executive of Okawa AG, a sports company. We develop dojoHUB, a digital training app that helps Kyokushinkai Karate practitioners worldwide improve their skills through expert-led video content and structured learning.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Neoteric?

We needed to enhance the user experience of the dojoHUB app, resolve existing technical bugs, and support us in taking the platform to the next level.

SOLUTION

What was the scope of their involvement?

Neoteric was responsible for a series of technical and UX improvements within the dojoHUB app. Their main deliverables included integrating push notifications using OneSignal, migrating our membership and subscription payment system to Stripe, and significantly enhancing the user experience by improving the video navigation flow — making it easier for users to find and engage with relevant training content, plus easier navigation within the training content library.

What is the team composition?

We worked with 6 teammates from Neoteric.

How did you come to work with Neoteric?

We found them through an online search. We chose them over other options because they had a great culture fit, their company values aligned with ours, and they showed professionalism & passion already in our first meeting.

What is the status of this engagement?

We worked together from November 2025–January 2026.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Although it’s still early to measure long-term results, the improvements implemented by Neoteric have already had a significant positive impact. Internally, working with the updated features has made our day-to-day operations much smoother, and the user experience has noticeably improved. We’ve received encouraging feedback from users, especially regarding the enhanced video library—it’s now much easier to navigate, search, and find relevant content. Onboarding has also become more intuitive, which helps us better support new users. From a business perspective, the integration of the new payment system via Stripe has opened up new possibilities for our marketing efforts. We now have more control and flexibility, such as the ability to distribute promotional coupon codes, track user purchases more effectively, and introduce new products—including physical items—with ease. These changes are enabling us to scale more efficiently while reducing operational costs. We’re excited to review the full impact in the coming weeks.

How did Neoteric perform from a project management standpoint?

Neoteric was friendly, well-organized, and incredibly responsive—regardless of the time or day. Although the project wrapped up around the holiday season, which naturally caused some minor delays, they still ensured we felt fully supported and well-informed throughout. We really appreciated their commitment and clear communication. Our main forms of communication were virtual meetings, emails, and messaging apps, all of which worked seamlessly. Overall, we were very happy with the collaboration.

What did you find most impressive about them?

What impressed us most was Neoteric’s forward-thinking mindset. While working on the defined scope, they also identified and documented a backlog of potential improvements for future development—always with the aim of making the app even better. Their suggestions were thoughtful, realistic, and added genuine value, but never felt pushy. We really appreciated that balance: they brought ideas to the table without pressuring us to go beyond our roadmap. It made for a very collaborative and constructive workflow

Are there any areas they could improve?

No, we were fully satisfied with their work—Neoteric did a fantastic job across the board.

Do you have any advice for potential customers?

Neoteric is a great company to work with—professional, proactive, and genuinely focused on delivering value. You’re in good hands.

BACKGROUND

Please describe your company and position.

 I am the Ex-Founder & CEO of an AI startup.

Describe what your company does in a single sentence.

Formerly an AI startup company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neoteric to accomplish?

• Planning and initiation of an innovative AI solution

SOLUTION

How did you find Neoteric?

• Online Search
• Clutch Site

Why did you select Neoteric over others?

Their salesperson pushed falsely advertised service

Describe the scope of work in detail. Please include a summary of key deliverables.

Plan, architect, research, and develop detailed innovative AI solution development plan and design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

At the time of our engagement, Neoteric (via Michal) sold us “AI software development and consulting.” We paid over $6000 and got a laughably thin deliverable: about six pages of generic fluff with no real AI substance, no technical depth, and nothing you couldn’t get from a free ChatGPT prompt. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We had it reviewed by real AI researchers and engineers, and they unanimously said it shows no evidence of genuine AI R&D competence or practical experience. I kept the billing evidence and their final delivered work in case of any dispute.

What was your primary form of communication with Neoteric?

Virtual Meeting

What did you find most impressive or unique about this company?

None

Are there any areas for improvement or something Neoteric could have done differently?

Neoteric marketed this as AI consulting. We paid $6,000+ and received a tiny, low-effort “plan” (~6 pages) that reads like generic sales filler — not expert AI work. There was no credible AI methodology, no rigorous technical reasoning, and no actionable engineering direction. Independent AI researchers/engineers reviewed it and confirmed the output reflects people with little-to-no real AI R&D expertise.

I kept the billing evidence and their final delivered work in case of any dispute.

Company Responses

The service provider responded on September 30, 2026.

We respectfully disagree with this review’s characterization of our work and would like to clarify the agreed scope and deliverables.

Our team prepared a 54-page report, including 15 pages of AI recommendations. The structure followed the Order Form, which was prepared at the client’s request and accepted before work began. The client acknowledged that the agreed scope was a high-level document, rather than a detailed blueprint.

The review compares the report to a free ChatGPT prompt. At the time, ChatGPT was based on GPT-3.5, a model that could generate and revise text but could also produce plausible yet incorrect information. The report was a tailored deliverable prepared by our team for this engagement, and we stand by the research and recommendations it contains.

After the presentation, the client requested additional project estimates and an unbranded copy for a business plan. We provided an updated report and the requested copy, and the client acknowledged the correction. Broader concerns about quality and value were not raised until several months later. We regret that the client was dissatisfied, while remaining confident that our team delivered the work agreed upon.

BACKGROUND

Please describe your company and position.

I am the President of Applied Storytelling, Inc.

Describe what your company does in a single sentence.

Brand marketing and communications strategy for companies, products and brands.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neoteric to accomplish?

• Develop a market-ready proof of concept for an AI-enabled voice management tool
• Provide key insights for a development roadmap for the new tool.
• Support our go-to-market motion with ongoing technical support

SOLUTION

How did you find Neoteric?

• Online Search
• Referral

Why did you select Neoteric over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Neoteric were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop a market-ready Proof of Concept of a SaaS-based, AI-enabled enterprise marketing software tool geared to scaling and optimizing brand voice management and compliance, as the first stage of a broader, ongoing product development engagement. Key deliverables include a client-friendly user interface paired with an Open AI-supported GPT that ingests voice guideline data. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On-time delivery of the product that looked and performed according to spec

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All deliverables were provided on time. On the one occasion when Neoteric needed to modify the timetable slightly they notified us well in advance and provided alternate staffing to maintain project progress. They responded clearly and creatively to our needs, both in person and in writing. 

What was your primary form of communication with Neoteric?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Extremely buttoned up at every stage, with good written and verbal communications. 

Are there any areas for improvement or something Neoteric could have done differently?

No. They proved themselves very competent and pleasant to work with. We plan to continue working with them both on this and future offerings.

BACKGROUND

Please describe your company and position.

I am the CEO of TYCON

Describe what your company does in a single sentence.

We are an information technology company with offices in Argentina, Chile, and the USA, and official representatives in Uruguay, Colombia, and Peru. Since 2005, we have been providing consulting, implementation, software development, and technical support to companies in the Healthcare, Education, Insurance, Call Centers, Automotive, Consumer Goods, Financial Services, and Government sectors.
We specialize in the design and automation of business processes through our BIZUIT platform, with over 60 successful enterprise application integration projects across Latin America. We have 20 years of experience in the healthcare market, developing imaging solutions (DICOM, RIS) and integration capabilities. In addition, we offer customized solutions using a wide variety of technologies, covering desktop, web, and mobile platforms.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neoteric to accomplish?
To deliver a foundational codebase with all core components interconnected, enabling a business process designer based on directed acyclic graphs and preconfigured activity blocks."

SOLUTION

How did you find Neoteric?

• Referral
• Joint JS Page

Why did you select Neoteric over others?

Pricing fit our budget

How many teammates from Neoteric were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

A designer with drag and drop features, the correct visualization of different activities and the connection prepared to grow in complexity

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had weekly meets and communication via slack every time the dev pushed a change in the repo to explain the new functionalities delivered

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Magdalena was great, very flexible, and able to provide us with  a solution even with our short budget

What was your primary form of communication with Neoteric?

Virtual Meeting

What did you find most impressive or unique about this company?

The quality of the developer and the leadership of Neoteric was commendable.

Are there any areas for improvement or something Neoteric could have done differently?

No improvements needed.

BACKGROUND

Please describe your company and position.

 I am the CEO of an advertising & marketing company 

Describe what your company does in a single sentence.

We are marketing agency.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neoteric to accomplish?

• Analyze marketing data and identify patterns
• Reduce time spent on data analysis, and make smarter, data-driven decisions faster
• AI-powered solution that could detect trends, anomalies, and performance insights across campaigns in real time

SOLUTION

How did you find Neoteric?

Online Search

Why did you select Neoteric over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from Neoteric were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included designing and developing a web-based AI-powered analytics platform tailored to our marketing needs. The application aggregates data from multiple sources (e.g., Google Ads, Meta, HubSpot), processes it using machine learning models, and presents actionable insights through a user-friendly dashboard.

Key deliverables included:

• Data integration pipelines for connecting and syncing multiple marketing data sources.
• AI-based anomaly and trend detection, helping us spot underperforming or high-potential campaigns in real time.
• Custom dashboard with dynamic visualizations, KPIs, and alerts tailored to our business metrics.
• User roles and permission system to manage access across teams.
• Ongoing support and documentation for internal adoption and training.

Overall, the solution automated what used to be hours of manual work and gave us a much deeper understanding of campaign performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

1.
We reduced the time spent on marketing data analysis and reporting by over 70%, freeing up our team to focus on strategy instead of spreadsheets.

2.
The AI models helped us identify underperforming campaigns 3x faster, leading to a 25% improvement in overall ROAS within the first two months.

3.
Thanks to automated insights, we shortened our decision-making cycle from days to hours, which directly improved campaign agility and budget allocation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Neoteric’s project management was excellent from start to finish. They followed a clear and transparent process, using agile methodologies that kept everything moving efficiently. Communication was consistent—weekly check-ins, progress updates, and a shared task board ensured we were always aligned. They delivered all key milestones on time, and when our internal priorities shifted, they were flexible and quick to adjust the scope without losing momentum. What stood out most was how proactive they were in anticipating potential blockers and proposing solutions before issues even surfaced.

What was your primary form of communication with Neoteric?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Neoteric was their ability to truly understand both the technical and business side of the problem. They weren’t just building what we asked for—they challenged our assumptions, brought their own ideas to the table, and helped us shape a better solution. Their team had a rare mix of deep AI expertise and real-world product thinking, which made the collaboration feel like a strategic partnership rather than a typical vendor-client relationship. That level of ownership and curiosity is hard to find.

Are there any areas for improvement or something Neoteric could have done differently?

Overall, the collaboration went really well, but if there’s one thing I’d highlight for improvement, it would be the communication format. The team leaned heavily on online meetings, which of course worked from a logistics standpoint, but I would have preferred more in-person sessions—especially during the early stages of the project when strategic alignment and brainstorming were key. 

BACKGROUND

Please describe your company and position.

 I am the Senior Project Manager, Publishing of a nonprofit company 

Describe what your company does in a single sentence.

Advance the profession of the pharmacist, and patient care, by providing education and training for, and advocating on behalf of, our membership.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Neoteric to accomplish?

• Create an excellent user experience via delivering content in a digital experience.
• Create a platform by which to display this new digital experience.
• Interface to ensure the platform was accepted by our team and applying updates to the software as needed.

SOLUTION

How did you find Neoteric?

• Online Search
• Referral

Why did you select Neoteric over others?

• Great culture fit
• Good value for cost

How many teammates from Neoteric were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

This project was to develop Decision Trees based on content presented in visual algorithms in our printed publication, to display on our digital publication site. These Trees display the data in a graphically appealing and attractive way, providing an excellent digital experience and engagement for our members and customers.

Key deliverables include packages of each tree in a compiled zip file, from the source HTML5 coding, that could be uploaded to our site by our site vendor. These graphic files were created using a third-party software specializing in flow-chart/data visualization. 59 of these objects were created for our digital launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

All 59 objects are being completed on the agreed upon timeline, with fast, agile responses to any changes which happened along the way. Needs were understood and addressed excellently via a prototype product, then transferred to the rest of the objects being created. 

Scope remained within our estimated constraints, while allowing for additional tweaks that stayed more than consistent and in-line with our expressed scope framework. The software works excellently on our site, and truly makes the information look beautiful. The level of execution of these final products is stellar.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items were delivered on-time or early, in most cases, and communication was always effective and present since day one. The PM on Neoteric's side, Magda, was so good and consistent at providing updates all through the way, and level-setting our expectations along with discussions on our timetables. They were truly a partner for us, and had more things changed with the project along the way, I know they would have been responsive and agile, and figured out solutions with us for the best value. 

They truly feel like an extension of the team rather than merely a vendor - this was true partnership to create an excellent product.

What was your primary form of communication with Neoteric?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The level of communication and the willingness and excitement to try new ideas for our solutions to see what would work the best. Thinking out-of-the-box and still delivering in a discussed scope was no problem, and their eagerness was not only very enjoyed, but executed to perfection.

Are there any areas for improvement or something Neoteric could have done differently?

I had no shortcomings in this project, this was done excellently in every facet. I am extremely pleased.