Tech Partner For AI & Web App Development

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We are Neoteric and are a tech partner for those who want to innovate. Get access to top software engineers, kickstart your project, and start building your success case.

No matter if you want to build a new product, develop an existing one, or introduce AI to your business, we are here to help you.

Working on over 50 projects in 5 continents as a tech partner and building 3 VC-founded startups of our own, we grew from an outsourcing company to a tech partner.

As a tech partner, we will challenge your assumptions, brainstorm ideas, and test your product with users to build features they really need - all that to make you succeed with your product.

You will be able to talk to the developers working on your product anytime you need and feel as if they were sitting next door - even when located in a different time zone.

We will help you set metrics and success criteria, and monitor them from the first tests. You decide what you’d like to achieve with your project, we take care of the rest.

It’s time for you to focus on growing your business, while we take care of building your software. 

Ready to build your product?

 

 
$10,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2005
Show all +
Gdańsk, Poland
headquarters
other locations

Portfolio

Key clients: 
Siemens, Nestle, The World Bank, 4com, Vectra, LunchBadger, Client.io, Jeppesen, RapidSOS, Appoint.ly, Qoreboard
Increasing profit margin by 30% in 12 months Image

Increasing profit margin by 30% in 12 months

The Client operates on an unpredictable market where prices of construction material, currency rates, and demand for the offered products constantly change and need to be monitored and benchmarked. These factors also impact the delivery time of the offered products. Due to this, the purchase process of the materials, as well as ensuring impeccable customer experience and timely delivery of goods, becomes a tough

task.

These circumstances limited our Client’s capacity to secure a reasonable profit margin while offering customers the goods at a competitive price delivered on time.

Read the success story and find out how we helped them solve these issues by using AI

100% Remote Design Sprint To Validate Business Idea In 5 Days Image

100% Remote Design Sprint To Validate Business Idea In 5 Days

When we were approached by the Client, he had an idea for a software tool for marketers and wanted to build a prototype to test it on the market. Learning this, we’ve suggested to the client a faster and cheaper way to validate business ideas – the Design Sprint.

The client agreed and we were able to find out if there is a market need for such a product and to identify the right part to start with, everything fully

remotely and without writing a single line of code.

Read success story and learn how we did it

Boosting app intuitiveness and introducing cutting-edge design for Qoreboard Image

Boosting app intuitiveness and introducing cutting-edge design for Qoreboard

For employees, the tool takes the stress away from dealing with huge tasks by applying Microgoals℠ – achievable hourly and daily activities. Managers, in turn, are supported in coaching their team members as the tool supplies them with data on employee performance and helps in shaping individualized coaching programs.

The Client wanted to outsource UX, design, and development of the new application dashboards. They

approached Neoteric asking to transform the employees’ and managers’ dashboards by making them more user-friendly, intuitive and cutting-edge in terms of its design. Our team was also tasked with the front-end development which involved introducing UX and UI changes.

Read success story

Reducing churn by more than 20% with 10x ROI Image

Reducing churn by more than 20% with 10x ROI

Problem: high churn rate, falling ARPU and problems with predicting best buys for their clients

Solution: AI and predictive analysis solutions implemented to better understand customers’ preferences. Predictive models analyzing millions of records to design behavioral patterns and provide the consultants with scoring information showing the probability of resignation along with the

probability of interest in specific products.

Results: Thanks to the predictive models anticipating customers' buying preferences, our Client was able to reduce churn by 20% in less than 6 months.

Read the success story and find out how we helped them solve this case by using AI

10 weeks to build a course recommender system Image

10 weeks to build a course recommender system

When the Client approached us, they were struggling with a challenge related to their employees development. In simple terms, they were searching for a way to help their managers grow, advance in the company structure or to move between the positions within the organization.

Back then, the process of choosing courses for their employees was conducted manually. It required a lot of decisions to be made both by the

employee and by the manager of a chosen department. To automate this process the Client decided to build an AI-based platform that would recommend the right courses to support the development of their employees and make sure that it aligns with the company’s goals.

Read the success story and find out how we helped them solve this case by applying AI

Enterprise Security Solution For Fortune 2000 Companies Image

Enterprise Security Solution For Fortune 2000 Companies

The main goal of RedWolf was to build a comprehensive and feature-rich security solution available for enterprises. Their product simulates web threats and creates DDoS attacks for the sake of testing the security of clients’ infrastructures, conducting the attacks in a controlled manner.

The challenges were to enable identification of attack source, adjust the tool to the specific needs of different end-users, and

increase product security.

Read the success story

Search engine handling 400 searches per second Image

Search engine handling 400 searches per second

A search engine for rail links with transfers for one of the biggest railway operators in Poland. It’s a high-performance real-time system that can handle up to 400 concurrent searches per second.

The project started in 2016 with building a search engine for rail links with transfers for one of the biggest railway companies in Poland. After we built the platform consisting of 5 key modules, we were developing it further,

implementing new features, and helping our Client successfully manage their sales processes.

Read success story

Speeding up the development process for a leader in API integration solutions Image

Speeding up the development process for a leader in API integration solutions

AppMixer is a product developed by Client.io, a software development company specialized in diagramming solutions. It’s an API orchestration tool, enabling users to connect their cloud applications in order to create workflows and business logic. AppMixer helps users integrate online applications with no programming skills required.

The Client chose Neoteric to support their in-house team of developers in developing the

Appmixer application. They looked for a seasoned team of developers with the skills to handle multiple implementation methods to integrate external services into one tool.

Read success story

Building a successful prototype that raises $3.13 million investment Image

Building a successful prototype that raises $3.13 million investment

Serverless, microservices, containers, cloud automation and orchestration come together with APIs to bring a simple solution to your everyday challenge gaining customers and growing revenue.

Challenge

  • Defining requirements
  • Choosing the right technology to work with
  • Limited time and tight budget

Solutions

  • Using React instead of the
SVG library
  • Close collaboration with the Client's team
  • Results

    • A successful prototype that raised $3.13 million
    • Client received funds for further development of the product

     

    Want to learn more about this project? Read success story

    11 Weeks To Build A Successful Prototype Image

    11 Weeks To Build A Successful Prototype

    The story behind Appoint.ly’s development goes back to 2016 when we identified the market need for an all-in-one easy to navigate solution for booking meetings online. Back then, meeting scheduling looked way different than it does today. Our team of developers in Neoteric decided to change it and develop a new product – a SaaS tool that would change the way people book meetings online.

    Now, Appoint.ly is a web-based

    appointment scheduling tool. The app is fully integrated with Google calendar, iCal, as well as a number of other popular scheduling tools. The application is used worldwide and by people from different industries: tech companies, recruitment agencies, real estate agencies, doctors, or university professors (including the US Ivy League!).

     

    Read case study
    Decreasing customer churn and boosting revenue for a beer e-commerce platform Image

    Decreasing customer churn and boosting revenue for a beer e-commerce platform

    The Client runs an e-commerce platform offering beer, drinking glass and other related accessories, serves 4000 orders daily from 10 000+ unique users.

    When the Client approached us, their beer e-commerce platform was dealing with some performance-related problems, which resulted in decreasing customer service capabilities. The application wasn’t efficient enough and it wasn’t able to handle thousands of users at the

    desired level.

    Read success story

    Developing a product raising 250,000 euro funding Image

    Developing a product raising 250,000 euro funding

    A recruitment platform matching talents with their dream jobs. Finding candidates for Amazon, Unified Factory, Travactory, Brand24, and other finest tech companies.

    Challenge

    Before we started developing Skillhunt, we noticed two problems related to recruitment in the IT industry:

    1. On one hand, companies were struggling with inefficient recruitments. The recruitment process was long
    and applications were difficult to verify and to compare.
  • On the other hand, the job offers - unverified, lacking important information - were discouraging candidates.
  • So there were companies willing to employ IT specialists, and IT specialists... who were not actively searching to change their jobs.

    Solutions

    To solve these problems, we decided to build a recruitment platform that would:

    1. Enable users to directly refer specialists to certain positions, getting past the HR middlemen.

    2. Build mutual credibility based on the referrals, additionally rewarded by referral bonuses.

    Results

    1. 2 weeks to build a prototype, 8 weeks to deliver an MVP
    2. Successful recruitments for the biggest IT companies, including Amazon, Unified Factory, Travactory.

    Want to learn more about this project? Read case study!

    Crypto Market Fintech Platform Image

    Crypto Market Fintech Platform

    The goal was to build a platform that would be able to manage thousands of transactions and scale to hundreds of thousands requests at the same time.

    In the end, we've managed to build a FinTech platform that is:

    • secure due to the microservices architecture, double backend and using a Virtual Private Cloud
    • fully scalable to hundreds of thousand requests at the same time
    • able to manage
    thousands of transactions based on the same data.

    Challenges that we had to overcome:

    1. Efficiency

    - thousands of users wanting to purchase or exchange currencies at the same time

    - all actions must happen in real time (in milliseconds) with the right sequence

    - many actions that are required to happen simultaneously.

    2. Scalability

    - handle growing or diminishing resources to meet business demands in a capable way

    - scale to hundreds of thousands requests at the same time.

    3. Security

    - ensure the security of the application.

    Read about how we dealt with them in a case study: http://bit.ly/2IeqCt6

    Setting a British telecom up for AI adoption with 91.36% success rate Image

    Setting a British telecom up for AI adoption with 91.36% success rate

    4Com offers leading business phone products, mostly in the United Kingdom. The company's core product HiHi2 is an innovative desk phone with a tablet and business phone system.

    They approached us with the task to validate whether AI can improve the overall sales rate by identifying high quality leads more likely to convert during the sales process. They wanted to find out if the available data can be analyzed deeper to

    draw conclusions and used more efficiently to help telemarketers close more deals.

    Read success story

    Validating the hypothesis of AI providing better hotel recommendations for business travelers Image

    Validating the hypothesis of AI providing better hotel recommendations for business travelers

    Hotailors is an enterprise SaaS platform that helps companies organize and supervise business travels of their contractors and employees. Employees can easily book flights, hotels, rent cars, buy insurance, and transfers while an employer receives one invoice to cover these expenses. 

    In this project, we wanted to achieve better hotel recommendation with AI, reduce the time for choosing the right hotel and build a

    functional prototype.

    Read success story and see how it went

    Helping buyers and sellers save up to 6% of the real estate value with a mobile application Image

    Helping buyers and sellers save up to 6% of the real estate value with a mobile application

    Most real estate transactions are made with the involvement of 3rd party agents, which imposes additional fees on both buyers and sellers. These costs amount to roughly 6% of the real estate value! Our Client decided to change that and save money for buyers and sellers by creating a direct connection between them.

    When ThreeLeaf Creative contacted Neoteric, they were planning to publish a mobile application for real

    estate posting with the capabilities of direct live chat between users. The desired result was to lower the additional agent-related costs and simplify the communication between buyers and sellers.

    Read success story

    Building AI Models 40-50% Faster Image

    Building AI Models 40-50% Faster

    The Client applies AI and NLP to extract and blend structured data from the IoT and operational databases, with unstructured, free-flowing data from Tribal Knowledge and the Internet of Everything. They then use Big Data based in-memory technology to perform deep learning to identify patterns, risks, and opportunities previously impossible with traditional analytical tools.

    Problem: No experience with

    RappidJS. The process of building AI models is difficult and time-consuming.

    Solution: Creating the visual designer app that is similar to a flowchart tool and is focused on building graphical representations of pipelines. The built solution allows companies to visually compose AI applications.

    Result: The Client estimates that the app will help build AI models at least 40-50% faster once fully implemented, which translates into several manhours of coding saved

    Want to learn more about this project? Read case study!

    Diagramming Tool for Effective Risk Management Image

    Diagramming Tool for Effective Risk Management

    RRO visualization tool is an open-source tool which helps visualize various risks that may occur within the organizations along with the possible ways to prevent these risks. It helps to enhance safety and improve internal processes of companies and institutions.

    When we were approached by the Ministry of Defence, our goal was to build a tool that would support creating the RRO visualization to help them control risks

    better. The whole process consisted of identifying the actions that may lead to risk, describing the risks, finding ways to prevent them, visualizing the whole risk reduction plan, and reporting. Our goal was to make this process faster, easier, and more efficient.

    Read success story

    #1 Business Telematics Solution For Truck Fleets Image

    #1 Business Telematics Solution For Truck Fleets

    Cloud-based analytics platform and information management engine delivering multi-user management, configurable reporting, and mapping. The leader of business telematics solutions for large and medium truck fleets.

    Challenge: 

    • Deploying in an already existing application
    • Familiarizing our developer with the original code

    Solution: 

    • Thorough
    acknowledgement of the application background and the customer’s developers team
  • Adjusting to the customer's workflow and visiting their site to schedule long-term cooperation.
  • Results:

    • Ongoing cooperation with the customer on the project
    • Introducing a new functionality - interactive support

     

    Read case study

    Developing an Emergency Services Platform and contributing to $16M funding round of RapidSOS Image

    Developing an Emergency Services Platform and contributing to $16M funding round of RapidSOS

    RapidSOS is revolutionizing emergency response by getting more data than ever to 911 and responders through direct data links from IoT & connected devices.

     

    Read case study
    Language learning application Image

    Language learning application

    An app containing special learning plans which are based on real-life, everyday situations that help learners immerse themselves in real language and make sure that they learn effectively, being encouraged to start speaking on day 1. The drag’n’drop interface in the admin panel helped the teachers design lessons in an easy, intuitive way.

    Challenge

    • Combining two parts of the application into
    one, consistent platform available to the teachers and learners
  • Using speech recognition in lessons for the learners
  • Solutions

    • Building an intuitive interface helping teachers easily design lessons, and a student portal allowing to complete lessons and gain XP
    • Rewriting the speech recognition code in a simpler way

    Results

    • An application accessible to both teachers and learners of various languages, allowing to create and complete lessons without much effort and learn new languages

    Want to learn more?  Read the case study

    Reviews

    Sort by

    AI Development for Aviation Company

    "Their ability to switch out expertise to match customer needs stood out to us."

    Quality: 
    4.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Apr. - June 2020
    Project summary: 

    Neoteric developed AI software for an aviation company. The team also conducted a research phase and built a pipeline to train an automatic speech recognition model as well as an iOS mobile app.

    The Reviewer
     
    10,000+ Employees
     
    Frankfurt, Germany
    Research Engineer, Aviation Services Company
     
    Verified
    The Review
    Feedback summary: 

    The software helped the client save money by looking into the benefits of the software before going on to build the full version. Neoteric broke down high-level requirements into manageable steps. The team is hard-working, driven, and thorough.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    Our company provides data-driven solutions to complete today's mission safely and efficiently while preventing issues that may arise tomorrow. With our digital solutions and analytics, we provide everything an airline needs to operate its fleet, regardless of manufacturer, efficiently over the course of that aircraft's lifetime.

    My position is a researcher in the innovation portfolio, looking to the market and technology trends to determine the future of digital solutions for the aviation industry.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Neoteric?

    We are constantly looking at new technologies to prove (or disprove their feasibility) in the aviation industry. We saw an opportunity with recent advances in automatic speech recognition to be applied in the unique setting of a cockpit: It's noisy, many people may be talking at any one given time, pilots from al around the world are speaking in different accents (albeit usually in English), but the communication language is restricted to a standardized phraseology.

    What were your goals for this project?

    Determine whether or not state of the art machine learning models were adequate enough to be implemented in a cockpit setting. "Good enough" means high performance, not just for safety but also for acceptability.

    Pilots have a lot to do. If the application for which automatic speech recognition was implemented doesn't work nearly all of the time, it will quickly become a garbage function.

    SOLUTION

    How did you select this vendor?

    We had experience with them in the past. They could quickly scale up and down the resources we needed, e.g. start with an AI engineer and swap out for an iOS developer when we were ready to build the application. Proximity to the office in Gdansk, Poland.

    Describe the project and the services they provided in detail.

    We provided the business use case, and limited sets of training data. They built a pipeline to train an automatic speech recognition model, in addition to other open source training data, and once they'd refined the model, built it into a demonstrator application for iOS. They chose how to build the pipeline, train & tune the model, and how to deploy it for mobile.

    What was the team composition?

    Two AI engineers, a scrum master and an iOS developer. At the beginning of the project, the AI engineers were more online, towards the end, the work shifted towards iOS development.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    We saved costs in developing an automatic speech recognition solution before the technology was ready. Rather than building a subpar solution, we tested various hypotheses in the research phase with Neoteric to determine whether or not the technology is worth the investment.

    We now know what steps need to be accomplished and what increases in performance we need to hit before we can start talking about production-ready technology.

    How was project management arranged and how effective was it?

    Arranged for the most part by us, with a scrum master sending daily reports. The developers/engineers were responsible for breaking down high-level requirements into more manageable user stories and tasks.

    What did you find most impressive about this company?

    Their ability to switch out expertise to match customer needs stood out to us. Their flexibility in both skill and scope to adapt to the ever-changing needs of the customer.

    Are there any areas for improvement?

    Breaking down difficult themes into understandable chunks for the client. They are the experts. They have more experience and understanding with the technology for which they were hired. Rather than a requirements -> solution, we also hired them in part to learn from their expertise.

    Never be afraid to break it down into very simple terms for the client. Try out new things. We don't know if things are going to work either. But trying it out and documenting your failures/successes is just as important as the final product.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 4.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Front End Web Dev for Telecommunications Provider

    “They’re honest and very responsive to change. They always have great ideas on how to solve problems.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Nov. 2019 - Ongoing
    Project summary: 

    Helping rebuild an outdated phone system, Neoteric developed the frontend and AI. They’ve also worked on the platform’s UI.

    The Reviewer
     
    201-500 Employees
     
    Bournemouth, United Kingdom
    Agnes Jawinska
    Director of Internal Development & BI, 4Com Technologies Ltd
     
    Verified
    The Review
    Feedback summary: 

    Neoteric met their deliverables for each sprint. As problems arose, they came up with solutions, resulting in a successful engagement. An experienced and honest team, they deliver high-quality work.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the director of internal development & business intelligence at 4Com Technologies Ltd., a telecommunications provider.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Neoteric?

    We’re a reseller of phone systems but we also bought our own phone system. We have a legacy system in place that we use to try to sell our products to potential customers. The challenge was to rebuild that system to a modern 21st-century system.

    SOLUTION

    What was the scope of their involvement?

    They’re mainly responsible for the frontend development and AI on the project. They support us in building the UI that our telemarketing team will be interacting with. They also engage with us in building some AI which will help us improve and increase sales in the future. We provided wireframes and sketches because we have a UX designer. They picked them up and went from there. We had discussions around technology and we agreed on one but I don’t remember what it was.

    What is the team composition?

    There’s a project manager/scrum master who helps coordinate on their side. There are three senior frontend developers and one junior frontend developer. We also have a solution architect helping us as well. There were two AI developers we worked with as well.

    How did you come to work with Neoteric?

    When I was looking for a company to work with, the important aspect for me was the culture within their organization, the methodology that they follow, and whether they’re easy to deal with. At the same time, I wanted them to have some structure in place. We had quite a few conversations around how they work as a company. We had some workshops we did at the beginning of the engagement. Through that, I felt they were the right company for us to work with from a cultural point of view and a human point of view. They’re very good people to deal with and very open to change. They’re also very reasonable.

    How much have you invested with them?

    Under £100,000 (approximately $125,000 USD).

    What is the status of this engagement?

    We started working together in November 2019 and the work is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    We managed to achieve the tasks we had set every two weeks. If there are any problems that come up, we solve problems as we go. They achieve the objectives we set for them. We’re satisfied with what they’ve delivered so far.

    How did Neoteric perform from a project management standpoint?

    Project management is very good. They’re often more on top of things than we are. They’re very clear with the scope of the project and what they’re able and not able to do. They’re good at documentation. We work in two-week sprints. We use Jira and Teams.

    What did you find most impressive about them?

    They’re honest and very responsive to change. They always have great ideas on how to solve problems. I was very impressed with the experience they have, the quality work they deliver, and the high standards that they have. They have very good processes in place.

    Are there any areas they could improve?

    There’s nothing specific that comes to mind.

    Do you have any advice for potential customers?

    Be open and honest with them. They’re an open and honest company. If you’re upfront, they’ll try to find the best way to help you to solve your problems.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Data Exploration & Web Dev for Digital Advertising Platform

    “They keep you open-minded, and they have their own culture there which is quite cool.”

    Quality: 
    4.5
    Schedule: 
    4.0
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Jan. 2020 - Ongoing
    Project summary: 

    Neoteric developed a website with a graphical feature and video advertisement on the frontend. They also verified data to determine AI possibilities and projects.

    The Reviewer
     
    11-50 employees
     
    Munich, Germany
    CTO, Digital Advertising Platform
     
    Verified
    The Review
    Feedback summary: 

    The project has helped the company brainstorm and plan for the future. Neoteric was very helpful, and they plan to continue their collaboration. The team follows a scientific approach, resulting in accurate information. Their project management was solid and the workflow was smooth.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I am the CTO of a digital advertising platform. Our main customers are in the publishing industry.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Neoteric?

    We wanted to try them out, and we just needed to offload some of the work from us to them.

    SOLUTION

    What was the scope of their involvement?

    We did two projects with Neoteric. Our first project web development project with them where we needed a certain functionality in the frontend. It was a graphical feature or a special advertisement where a video would be playing, and we developed that with them.

    We gave them a dummy as a template and they basically reprogrammed the whole thing so that it would actually work for us. This was a test pilot to see if we could outsource some work to them.

    We also did a data exploitation project where we explored some of the data which we collect, and the focus was on understanding our data and maybe deduct AI possibilities or projects from it.

    We had a lot of questions around our data which we couldn’t really figure out on our own because we lack certain skillsets, such as statistical or mathematical skillsets. Neoteric helped us set up a base project on where we would be able to start with the whole data topic at our company.

    They provided workshops and 2–3 week-long sprints with a physicist who dove into the data and looked for certain relations that might have been there and were trying to verify or falsify a lot of things. He basically tried to verify things we were assuming about our data.

    Examining the data, they looked for relations or tried to verify or find out new things about the data. They generated a report and presented the data to us. We could then deduct some information from that.

    What is the team composition?

    We have worked with three people, and there were two more people that were involved in the meetings.

    How did you come to work with Neoteric?

    They were recommended to us by a colleague of mine. He was at a roadshow event and told me that we should check them out to see if they could help us with our data project.

    How much have you invested in them?

    It is around $20,000.

    What is the status of this engagement?

    We started with them in January or February 2020 and it’s ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    With the data project, it is quite hard to measure because we are still in the exploration phase. It isn’t a numerical thing, but we basically are building up an idea right now on how this data could work for us, how AI could play a role in the future, and what the road would actually look like. This has been pretty helpful for us because we are always generating ideas and brainstorming about stuff, but we never really had a practical way of approaching this whole thing. With Neoteric, I know that we have a partner there which could actually help us get started with this whole data thing. It was very broad and I am pretty sure they will help us actually lift off with the data stuff.

    How did Neoteric perform from a project management standpoint?

    From the data project, it was pretty good at the beginning when we did the kickoff. During the project, generally, it was pretty good, but sometimes communication was a little bit slow. Overall, I would give them a B+ or A-. 

    What did you find most impressive about them?

    In general, their spirit is quite good, and I think the data team has a really interesting structure. I met some of the AI team there in Poland, and they really lived the whole research idea. It is different than working with normal software developers. They really have a scientific approach which is extremely interesting and something I think is really helpful if you are just starting with data. They keep you open-minded, and they have their own culture there which is quite cool.

    Are there any areas they could improve?

    With these kinds of projects, you always have some starting problems on how to provide the data or providing them with the right data. There was a little bit of a back and forth, and we had a little bit of a delay of two or three weeks until we really could get started. There was a bit of a miscommunication from sales to the start of the project. This could have been smoother, but it was still good in my opinion.

    Do you have any advice for potential customers?

    With the web development stuff, I still think this can be helpful if you need to offload some work from your own organization. It was a very small project and it was quite good that it wasn’t connected to our other stuff in our company because I think it was a little hard to integrate them into all of our processes. If I would recommend something, I would tell anyone to just start with one small project that isn’t related to anything else in the company if that is possible. You can then get an idea of how they work and the quality they generate.

    4.5
    Overall Score
    • 4.0 Scheduling
      ON TIME / DEADLINES
    • 4.0 Cost
      Value / within estimates
    • 4.5 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Frontend Dev for Energy Efficient Building Company

    "All deliveries were according to plan with good quality."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    4.5
    The Project
     
    $50,000 to $199,999
     
    Dec. 2019 - Dec. 2020
    Project summary: 

    Neoteric implemented the frontend GUI and graphs for a customer-facing IoT platform.

    The Reviewer
     
    11-50 Employees
     
    Kungsbacka, Sweden
    Christofer Olsson Kedborn
    Team Leader, Egain International
     
    Verified
    The Review
    Feedback summary: 

    Thanks to Neoteric's services, the client delivered the desired features on time. The agile team delivered high-quality results according to the timeline throughout the project. The developers worked closely with the internal team.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    Egain International are a technology company that links intelligent software, big data and human expertise to provide self-optimized and energy efficient buildings

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Neoteric?

    For our user portal we have an web application, that lets the user to control, review and optimise his buildings, and also see consumption data and more. We hired Neoteric to implement the Frontend GUI for several of our features we are offering.

    What were your goals for this project?

    Give the end-user several new advance features to supervise their buildings and houses on several levels

    SOLUTION

    How did you select this vendor?

    By several different intervjus with several company's, we finally chosed Neoteric due to their professional solutions and good knowledge. They where also speaking good English and had an attractive offering

    Describe the project and the services they provided in detail.

    Advance Frontend GUI & graphs for our Edge IOT customer platform

    What was the team composition?

    Two frontend developer and one Tester from Neoteric

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    Thanks to the development of the GUI, Features and functionality from Neoteric we where able to deliver several new features on time we had planed in our roadmap

    How was project management arranged and how effective was it?

    The project was developed with SCRUM process. All deliveries were according to plan with good quality. Neoteric developers worked as fully member in the Egain developer-team

    What did you find most impressive about this company?

    Great deliveries, self going developer and good English

    Are there any areas for improvement?

    We would like to add more developers from from Neoteric to the team, when the current situation in the world has changed

    5.0
    Overall Score Very friendly people that deliver good quality
    • 5.0 Scheduling
      ON TIME / DEADLINES
      Spot on
    • 5.0 Cost
      Value / within estimates
      Good value for the money
    • 5.0 Quality
      Service & deliverables
      Great delivery
    • 4.5 NPS
      Willing to refer
      Very likely

    Data Migration & Tech Solutions for ID Resolution Provider

    "They put the customer’s needs first and are willing to deal with ambiguous problems."

    Quality: 
    4.0
    Schedule: 
    4.5
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Jul. 2019 - Ongoing
    Project summary: 

    Working within a tight schedule, Neoteric migrated data from a legacy data center to the Google Cloud. The team has also taken on other projects such as building and implementing UI and technical solutions.

    The Reviewer
     
    501-1,000 Employees
     
    San Francisco, California
    Software Engineer, Identity Resolution Provider
     
    Verified
    The Review
    Feedback summary: 

    Neoteric successfully completed the data migration and did so on time. In addition to their efficient project management, the team has strong communication skills, which has made for a solid partnership. Additionally, they are always willing to learn new technologies in order to deliver results.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m a director of engineering at an identity resolution provider within the ad tech ecosystem. We are historically known for data onboarding, connecting brands and customers to every destination in the marketing ecosystem.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Neoteric?

    Our organization underwent a very large migration from our data centers to the cloud. This also happened in conjunction with a company split where we sold a part of our business to another organization. 

    Along the way, we needed to move items from our legacy data center to Google Cloud, and we were on a tight timeline. We needed flexible resources to achieve this goal because there was a temporary spike in the work we had. So, we were looking for contractor resources to help us out, which is why we hired Neoteric. 

    SOLUTION

    What was the scope of their involvement?

    Our relationship with them has evolved since we started working together. However, for the initial project, which was related to migrating some of the legacy European systems to the cloud, they worked with us on some of the requirement gathering.

    Additionally, they were actively involved in designing the technical solution and all the implementation. The team also worked with us on another project where they built out a couple of UIs that helped to make one of our proof of concept (POC) products a little more usable.

    Most recently, we've had a third engagement with them that has included a backend service component and a UI component.

    What is the team composition?

    We work with four engineers, a team lead, and a scrum master and project manager. 

    How did you come to work with Neoteric?

    When she heard I was looking for partners for this project, one of the engineering leads within our organization put me in touch with Greg (CTO) with whom she had previously worked. Afterward, I and a couple of other people went to Gdańsk, Poland where they’re based and spent a couple of days from them.

    How much have you invested with them?

    We spent between $100,000–$150,000.

    What is the status of this engagement?

    We worked with them on the data migration project from July 2019–January 2020. We’re still working with them on another project.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement? 

    We were very satisfied, and still are, with Neoteric’s work in general. They put the customer’s needs first and are willing to deal with ambiguous problems. Migrating an existing system isn’t easy, but they managed to do it successfully and on time. 

    How did Neoteric perform from a project management standpoint?

    Project management is definitely one of Neoteric’s strengths. In any project with a tight timeline, there are often corners you have to cut at certain points of time. In order to do so, you have to identify them early enough to make the right decisions, and the team did this very well.

    Their communication is very strong, which is important when working with a contractor shop. Karina manages all of the sprints in an agile format and is in communication with the stakeholders and me.

    What did you find most impressive about them?

    All of the engineers and project managers at Neoteric are very comfortable communicating in English. I am also impressed by their willingness to learn new tools and technologies in order to work within the confines of our organization’s existing set up.

    Are there any areas they could improve?

    They tend to push back against the customer and not take what we say from a technical perspective at face value. That’s the one thing that they can improve on, although it’s not a major issue.

    Do you have any advice for potential customers?

    Ask for a project manager and clarify basic requirements early and revisit them regularly. It’s important for stakeholders and the team to meet regularly, and we did this on a biweekly basis. Another key part was integrating them successfully into our engineering development environment and giving them access to tools fairly quickly.

    By doing this, the team was able to know early on exactly what they needed to learn and plan accordingly. They told me that what often  happens with other clients is that it takes time for them to get access to the different elements that they need to complete the project, which is a big obstacle when engaging with contractors. 

    5.0
    Overall Score
    • 4.5 Scheduling
      ON TIME / DEADLINES
    • 4.0 Cost
      Value / within estimates
    • 4.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      I would definitely recommend them.

    Custom Machine Learning Dev for Business Solutions Company

    "I’m impressed by their experience and understanding of what we’re trying to do, as well as their creative approach."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Dec. 2019 - Ongoing
    Project summary: 

    After proving the initial hypothesis by conducting tests and building an algorithm, Neoteric developed a platform from the ground up using Python and Open Library. The team also supports data calculation.

    The Reviewer
     
    1-10 Employees
     
    London, United Kingdom
    Femi Odewale
    CEO, Business Intelligence Group
     
    Verified
    The Review
    Feedback summary: 

    Neoteric created a robust model with an incredibly high accuracy rate and a low error rate. The entire team continues to be supportive, providing excellent customer service and going the extra mile to deliver great results. They are a communicative, accommodating, and knowledgeable partner.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the CEO of Business Intelligence Group, a business solutions company that provides AI and consultancy to private healthcare organizations.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Neoteric?

    A group of our clients was trying to find solutions for the cancer pathway. It was an AI solution that would allow organizations to plan their capacity in order to better meet demand.

    A particular goal of this project is to reduce delays for patients on cancer pathways. It’s quite unique, and the benefits are going to be quite huge, once we’ve developed an MVP that we can deploy to different organizations and once we’ve carried out further development.

    The scope was provided by six organizations working together. We partnered with Neoteric to create software using machine learning to analyze data from these organizations over a series of years.

    SOLUTION

    What was the scope of their involvement?

    The initial piece of work with Neoteric was investigating whether our hypothesis was possible. They carried out tests over a series of weeks, and built the algorithm for us, proving that it would work. The next stage was of course to expand that. We went to Poland for two days to ensure that we captured every aspect of what we were trying to deliver. 

    After those two days, the project management lead and team were able to collate an accurate document covering exactly what it was we were trying to deliver. Once we approved it, we moved to the product development stage.

    Neoteric built the software from scratch using various technologies, including Python and Open Library. We’re using technologies like Qlik and SQL Server to present the data that’s continuously being calculated. 

    The team gave us a number of options in terms of the visual output and has also started to use linear regression. There was a lot of statistical modeling required for creating this product.

    What is the team composition?

    We work with three developers — one senior, one frontend, and one backend — a senior data scientist, and a project manager. We’ve worked very closely with their CTO, their director of business development, and their CEO. 

    How did you come to work with Neoteric?

    After researching a number of companies that had clear examples of using machine learning to create products, we contacted some Hungarian and Polish companies. Neoteric had the most robust portfolio. 

    Once we had a discussion with them, they came up on top of 15–20 other companies we had spoken to. The CTO, CEO, and director of business development were the three key people we initially approached to explain what we were planning to do.

    How much have you invested with them?

    The initial stage cost just under $10,000.

    What is the status of this engagement?

    We started working with Neoteric in December 2019, and our engagement is ongoing. There are different aspects we’re going to be working on with them.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    We used accurate data from the last few years, and the goal of the module was to calculate to the best possible accuracy, relative to that real-life data. The accuracy rate was just over 80%. Considering that this was just an initial model, we only had a 19% error rate. 

    Neoteric developed quite a strong model, and we’re continuing to strengthen it to make it even more accurate, using data from more years. The prediction of the model was pretty close to the real-life data. 

    The software is initially being used by one organization, the pilot organization in the group. It will then be deployed to all organizations at a later stage.  

    How did Neoteric perform from a project management standpoint?

    The team is very professional. There was a total of four core team members allocated, but their senior members were also very much involved, checking up on where we were at each stage and supporting us with the project. The customer service was outstanding.

    They allocated a project manager who, along with the lead developer, supported us in carrying out the initial scoping exercise. They called it an AI sprint. The location difference wasn’t an obstacle because Neoteric used platforms we were comfortable with, including Slack. 

    They often called using videoconferencing tools. In addition to the two touch points we had during the week, there was also communication throughout the entire path of the project. There was no communication gap. 

    What did you find most impressive about them?

    I’m impressed by their experience and understanding of what we’re trying to do, as well as their creative approach to bringing our idea to life. The communication of this team is really second to none. 

    It feels like they’re an extension of our team, as opposed to just a company trying to gain profit. They spent a lot of time working on it, going above and beyond, and their hospitality was really great when we went to Poland.

    Are there any areas they could improve?

    The only thing in terms of room for improvement is the language barrier. We sometimes have to doublecheck what they mean, because they speak English differently. That’s really minimal, though. They speak great English, our interpretations just need to be elaborated on sometimes to make sure we’re on the same page.

    Do you have any advice for future clients of theirs?

    They’re absolutely open to having regular communication. It’s just a matter of going there and understanding how the company works. We went over there and saw how they worked, what their offices looked like, and who their teams were. 

    It enhanced the relationship, and it made them feel like the project was truly theirs. It feels like an extended team, as opposed to a third party that’s been asked to do something, which is something we don’t always see.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
      The cost for the initial stage wasn’t too much, but it remains to be seen what it’ll be for the larger project.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Business Process Modeling Tool for Design Company

    "They could answer our detailed questions, which showed a deep knowledge of the technology."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Dec. 2019 - Feb. 2020
    Project summary: 

    Neoteric augmented a development team with software development and design. They helped accelerate the client's adoption of Rappid/JointJS as a component in their business process application.

    The Reviewer
     
    1-10 Employees
     
    United Kingdom
    Graham Robson
    CEO, Coherence Design
     
    Verified
    The Review
    Feedback summary: 

    The vendor's services have realized the client's objective of using a graphical interface to define and configure business processes. Neoteric is a professional team that works quickly and efficiently. Their suggestions about best practices added significant value.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    Coherence Design (CloudSET) develop and licence extension apps for the Zendesk customer service platform. I'm the CEO and founder.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Neoteric?

    We needed a Rappid/JointJS specialist to help accelerate our adoption of this technology as a component in our business process application.

    What were your goals for this project?

    PoC that we could evolve further ourselves towards a completed solution.

    SOLUTION

    How did you select this vendor?

    We were recommended by the Rappid/JointJS vendor, conducted internet research, including Clutch. We held a couple of scoping meetings and Neoteric provided and demonstrated samples of their work and answered questions relating to the suitability of the technology to meet our needs.

    Describe the project and the services they provided in detail.

    We scoped a SoW and they executed this in sprints with evolution cycles to build a working PoC on a hosted environment Neoteric provided. The source code was then handed over for our further development

    What was the team composition?

    Project Manager, Software Developer, and Designer.

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    We were very pleased in the results, both with the technology, and Neoterics expertise and professional approach. Our objectives were fully achieved and has enabled us to realise our vision of using a graphical interface for defining and configuring embedded business processes.

    How was project management arranged and how effective was it?

    The project management was well implemented and effective, sprint deliverables were made on time, and feedback acted upon.

    What did you find most impressive about this company?

    They could answer our detailed questions, which showed a deep knowledge of the technology.They also made suggestions as to best approaches which helped us key into best practices in this subject domain. Leadership team involvement was also appreciated in the getting to know each other stage. Neoteric also ran at the fast pace we needed, even starting the week before Xmas and in between to set-up an intersect point in our project plans.

    Are there any areas for improvement?

    No really, the process went very well.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
      Accommodating, On-time
    • 5.0 Cost
      Value / within estimates
      Good value for money
    • 5.0 Quality
      Service & deliverables
      Professional, Knowledgeable, and Friendly
    • 5.0 NPS
      Willing to refer

    Staff Augmentation & Dev for Fintech Co

    “The commitment offered by the team was top-notched, especially when deadlines were closing on us.”

    Quality: 
    5.0
    Schedule: 
    4.5
    Cost: 
    4.5
    Willing to refer: 
    5.0
    The Project
     
    $200,000 to $999,999
     
    July - Dec. 2019
    Project summary: 

    Neoteric provided staff augmentation for a fintech company, supporting app design, implementation, and automated testing.

    The Reviewer
     
    11-50 Employees
     
    Luxembourg
    Product Manager, Fintech
     
    Verified
    The Review
    Feedback summary: 

    Completing a fully-functional MVP, Neoteric’s work generated customer interest. Dedicated to delivering quality work, they readily implementing feedback and was professional throughout the engagement. They leveraged several management tools to guarantee effective communication.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    We deliver IT services tailored for the asset management industry. I am product manager in charge of a new suite of software to which Neoteric has contributed.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Neoteric?

    We identified a set of business needs that could deliver value for our asset managers customers but were not able to scale up rapidly enough to meet our ambitious delivery date.

    What were your goals for this project?

    We desired to deliver a MVP for a workflow solution (mobile and desktop version), ready to go to market by our delivery date.

    SOLUTION

    How did you select this vendor?

    We needed to scale up rapidly, so we looked for local and near-shore IT service providers. We found about Neoteric on Clutch and selected them out of a pool of 12+ companies. We received a comprehensive and down to earth evaluation of our project goal (in terms of team size and duration) and were seduced by the quality of the people we interacted with (notably their ability to tailor their deliverables to our specific requests).

    Describe the project and the services they provided in detail.

    Neoteric provided us with a team made of back-end, front-end and mobile developers, along with some project management support and QA. Neoteric was responsible to design, implement and to setup automated testing on the application. We delivered detailed functional requirements that we discussed and adjusted hand-in-hand with Neoteric's team as part of refinement sessions. We interacted with Neoteric complete team from sprint 0 (back in July) up to the last day of the project in December the same year).

    What was the team composition?

    Neoteric provided a total of: - 3 back-end developers - 3 front-end developers - 1 mobile developer - 1 project manager - 2 QA engineer - 1 account representative (for the contractual and administrative work) The team size started on day one with 6 people and scaled up to 9 (excl the account rep.)

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    We achieved a functional MVP that generated a lot of interest from our customer. We remained roughly on time (we extended the initial contract by a month to cleanly close the collaboration) and within budget. The commitment demonstrated by Neoteric to our project success was tremendous. From day one, we met with professionals in all roles who demonstrated their skill, experience and contributed excellent feedback into the product team to improve the quality of the final product we delivered.

    How was project management arranged and how effective was it?

    After a couple of sprints to find the exact velocity of the team, we managed to have a very high percentage of delivered commitment after each two-weeks iterations (even achieving a couple of 100% sprints). We collaborated using JIRA for the backlog definition and work tracking, AWS CodeCommit for the source code, Google meet for our remote meetings and Agile ceremonies and finally Slack to ensure a constant contact between the development/QA team and the product team. We never actually met face-to-face but the communication and transparency was exemplary from one end of the project to the other. We achieved a very high level of trust and responsiveness between Neoteric and us. Never has language been an issue. We had quite a few perfectly fluent people on the team and all members had a perfectly functional mastery of the English language (both written and spoken).

    What did you find most impressive about this company?

    We felt as partners in our endeavors and not "another customer". The commitment offered by the team was top-notched, especially when deadlines were closing on us. We had complete transparency and an extremely polite and professional communication from all parties during the whole project. We achieved a high-level of trust in each other that translated into: - Our ability to clearly understand progress made and where obstacles needed help from the product team, - Neoteric team demonstrated a great understanding of the business objective and provided many useful feedback on features or user experience, most of which have been included in the final product, - We achieved a working relation where distance was no longer a factor, notably through our constant availability and high responsiveness via Slack.

    Are there any areas for improvement?

    Nothing outside of usual custom development challenges. I have no complaint regarding the way we worked together and would try to achieve a similar work structure for future collaborations.

    5.0
    Overall Score Neoteric provided us with a team of professionals who helped us achieve our objective within schedule and budget while providing valuable feedback.
    • 4.5 Scheduling
      ON TIME / DEADLINES
      We met all major deadlines and only slightly extended the course of the planned collaboration.
    • 4.5 Cost
      Value / within estimates
      We were within a very acceptable variation of the planned budget (between 10 & 15%)
    • 5.0 Quality
      Service & deliverables
      The work delivered was on target and we experienced almost no regression over the course of the project.
    • 5.0 NPS
      Willing to refer
      We will collaborate with Neoteric again and I will gladly refer Neoteric to friends.

    Backend Software Development for Marketing Agency

    “Neoteric has helped us develop some cutting-edge technologies...”

    Quality: 
    5.0
    Schedule: 
    4.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Dec. 2018 - Ongoing
    Project summary: 

    Neoteric provided backend software development services for an API that was created for AWS. They continue to provide ongoing support as needed through the testing phase.

    The Reviewer
     
    1-10 Employees
     
    Texas
    Patrick Kemp
    Owner, ThreeLeaf
     
    Verified
    The Review
    Feedback summary: 

    Neoteric delivered a user-friendly, modern, and high-quality end product. In addition to the caliber of their development team, their project management skills are also excellent. Their estimating process could be improved, but overall they continue to be great partners to work with.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I'm the owner of ThreeLeaf, an advertising agency based in Texas.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Neoteric?

    We engaged Neoteric to help us with a backend software development project.

    SOLUTION

    What was the scope of their involvement?

    We developed the frontend of a software platform and Neoteric provided the backend development, building an API that acts like a microservice on Amazon Cloud. The platform allows for the storage of information to the database for a real estate company. 

    What is the team composition? 

    I work with one main point of contact.

    How did you come to work with Neoteric?

    We reached out to Neoteric because they were listed as a recommended vendor for the type of technology we wanted to use. 

    How much have you invested with them?

    We've spent about $50,000 thus far.

    What is the status of this engagement?

    We've been working with them since December 2018 and plan to continue working with them indefinitely. As we test the platform, they continue to provide support as needed.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Neoteric has helped us develop some cutting-edge technologies, refining our ideas and turning them into a reality. 

    How did Neoteric perform from a project management standpoint?

    Our project manager does a great job of staying in touch with us, providing daily and weekly reports regarding progress. They met all expected deadlines and we're so happy with their work that we don't intend on working with anyone else in the future. 

    What did you find most impressive about them?

    I'm most impressed by the ease of use and quality of the end product they built. We've also found that their knowledge and expertise are as good as similar vendors local to us, if not better in some areas. They've been willing to do more than other companies, including working past business hours to ensure our deadlines were met. 

    Are there any areas they could improve?

    Some of their pricing estimates were a little off, and we ended up spending more, so that part could've been improved. 

    Do you have any advice for potential customers?

    Make sure to be on the same page as their team before and during the project to ensure expectations are being met in terms of timelines and the budget. 

    5.0
    Overall Score
    • 4.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Dev Support for Development Company

    “They take a creative approach to problem-solving.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    May - Oct. 2018
    Project summary: 

    Neotetic provided e-commerce development, working on the front- and backend of a platform using Node.js and React. They dealt with bugs, developed features, and improved its efficiency. 

    The Reviewer
     
    11-50 Employees
     
    Poland
    Kuba Lang
    CRO, bPol
     
    Verified
    The Review
    Feedback summary: 

    The development work progressed smoothly and was positively received by the end client. They managed the work effectively, working in sprints alongside the in-house team and ensuring that any issues were properly addressed without comprising the progress of the work.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the Chief Revenue Officer at bPol, a software house based in Poland.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Neoteric?

    We needed development support for an extremely large, robust project as we had run out of our own internal resources.  

    SOLUTION

    What was the scope of their involvement?

    We used them to help with an e-commerce platform, using Node.js for the backend and React on the frontend. They participated with a number of sprints and were actively engaged in the development. The aim was to improve the efficiency on the frontend and deal with some bugs and feature development in the backend.

    What is the team composition? 

    There were two developers.

    How did you come to work with Neoteric?

    They’re one of the leading software houses in Poland.

    How much have you invested with them?

    We spent $50,000–$100,000.

    What is the status of this engagement?

    We worked together from May–October 2018.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    The client was 100% satisfied with the results.

    How did Neoteric perform from a project management standpoint?

    Project management was great—we used Jira, Slack, and GitHub to oversee the work.

    What did you find most impressive about them?

    They take ownership of what they’re doing and approach tasks professionally. They take a creative approach to problem-solving, without compromising the quality of code.

    Are there any areas they could improve?

    No, it was seamless.

    Do you have any advice for potential customers?

    Invest time in the beginning to pencil in the objectives and pay attention to detail. That will give them to have a full understanding of what they’re doing and why they’re doing it.

    5.0
    Overall Score I wish we had more partners like them. They’re a really good external partner.
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      Seven.
    Verification

    Clutch verification provides an additional layer of data to help you make the right purchasing decsion of business services. Learn more

    Verification Level
    Bronze
    VERIFIED
    Business Entity
    Business Entity Name
    Neoteric Sp. z o.o.
    Status
    Active
    Jurisdiction of Formation
    Poland
    ID
    0000498594
    Date of Formation
    Feb 19, 2014
    Last Updated
    Jan 29, 2019
    Client Reviews
    VERIFIED CLIENT REVIEWS
    23
    OVERALL REVIEW RATING
    4.9
    Source
    Clutch
    LAST UPDATED
    June 22, 2020