AI & web development solutions for entrepreneurs

We are Neoteric and we help startups and enterprises build successful software ventures providing end-to-end product development services, extending our partners with product teams and implementing AI.

We specialize in intelligent systems around predictive analytics and recommendation engines. The solutions we develop help companies gain a better understanding of their customers, reduce and prevent churn, benefit from dynamic pricing, and discover best learning opportunities for their employees.

Our mission is to help businesses achieve their goals with technology.

In the way we work, we focus on 3 main principles: quality, communication, and transparency. We believe in approaching each project as a potential game-changer and because of that, we support our clients comprehensively, going far beyond the code. Combining tech expertise with the understanding of business needs, we ensure that the products we make not only work but help our customers succeed in the market.

Ready to build your product?

 
$10,000+
 
$50 - $99 / hr
 
50 - 249
 Founded
2005
Show all +
Gdańsk, Poland
headquarters
other locations

Portfolio

Key clients: 
LunchBadger, Client.io, Arvata, Jeppesen, IT Trans, Appoint.ly
European leader in construction material trading increasing profit margin by 30% in 12 months with predictive models Image

European leader in construction material trading increasing profit margin by 30% in 12 months with predictive models

The Client is a European leader in construction material trading. They aim to offer their customers competitive prices, fast order completion, and delivery, as well as tailor-made additional services.

To help the Client, we implemented our unique AI Sprint approach that is rapid prototyping of an AI model. It aims at verifying if and how AI is applicable to solve a given business problem. It includes a 2-day workshop and

prototype development and takes less than 1 month.

After the workshop, the Client’s team and our data scientists collaborated over the tasks to create a proof-of-concept – exporting data in CSV format, building the flow and the predictive model as well as an RPA robot. Our team also prepared recommendations for the Client for further use and development of the model.

The outcome of the workshop was an offer/order price estimation model. This model predicts the total amount the customer will most likely pay for their order basing on the ordered resources, the volume of the order, and customer data. 

The development of the PoC took two weeks and as a result, the Client received a model providing estimates of the order value and delivering the estimates to the sales team. The process of getting an estimate includes exporting the order as a CSV file, sending the file to a specified email address – the email then triggers a robot that retrieves the missing data from the database, starts the predictive model, and gets the estimate. The estimate is then sent as an email to the sales team.

The solution will support the Client’s sales team in their everyday work, making it easier to provide calculations for the customers. The end customers will get more accurate estimates, and they won’t have to plan for a big margin of error between the due amount estimated on the day of placing the order and the actual one that they have to pay upon delivery.

Branded web and mobile app to boost customer experience for premium clients of a US fitness studio Image

Branded web and mobile app to boost customer experience for premium clients of a US fitness studio

AArmy is a fitness studio that offers classes conducted by some of the most recognizable coaches in the United States: Akin Akman and Angela Davis, as well as Trey Laird who is also the Founder and General Manager of Laird + Partners, one of the most recognizable marketing agencies specialized in fashion, beauty, and luxury products (cooperating with brands such as Tommy Hilfiger, Karl Lagerfeld, Belstaff).

Having

observed competitive studios offering their clients the opportunity to book classes online, AArmy decided to build their own web, iOS, and Android applications to connect with the online payment and reservation systems. With the application, the whole booking process became simple and a user would book a class irrespective of time and location.  This convenience is particularly important in the view of the customer segment that AArmy serves that expect top-notch service and a brand touch.

Within the created application, studio members can find out more about class types and coaches assigned to each class, buy credits to book classes. They can also book classes for their friends on demand, review classes and purchase history.

Course recommendation system for one of the world’s biggest international financial institutions Image

Course recommendation system for one of the world’s biggest international financial institutions

The project’s goal was to streamline that decision-making process by creating an AI-based platform that would suggest the right courses by analyzing the requirements, career advancement opportunities, and historical data. Simply put, we wanted predictive models to help managers grow their dream teams and to help employees advance their careers.

Results

1. PoC built in less than 3 months

From the very beginning, it was important to validate the idea of implementing AI as quickly as possible. After the AI Sprint workshops, we agreed on the problem that we wanted to solve with predictive models and on the project scope. The next step was to deliver a product that would prove to be a solution to that problem that is worth to invest in.

The Proof of Concept that we’ve built using the data provided by the Client has met their expectations, being able to suggest the right course recommendation for their employees. As the models can learn with every new data record they get, their suggestions are more and more accurate every day.

2. Hours saved by streamlining the process

The platform was able to streamline the process that previously required a lot of decisions to be made both by the employee and by the manager of a chosen department. Now, the platform is able to suggest the right courses that would support managers in growing their dream teams and help employees advance their careers. The managers are able to see their teams’ development in a visual way and quickly assess what skills are missing, while employees get course suggestions as a clear list of recommendations – just like the way they get movies recommendations on Netflix.

Read full <a href="http://bit.ly/2PwsdQ3">case study</a>

Drag&drop tool for visual components Image

Drag&drop tool for visual components

The Client applies AI and NLP to extract and blend structured data from the IoT and operational databases, with unstructured, free-flowing data from Tribal Knowledge and the Internet of Everything. They then use Big Data based in-memory technology to perform deep learning to identify patterns, risks, and opportunities previously impossible with traditional analytical tools.

Problem: No experience with

RappidJS. The process of building AI models is difficult and time-consuming.

Solution: Creating the visual designer app that is similar to a flowchart tool and is focused on building graphical representations of pipelines. The built solution allows companies to visually compose AI applications.

Result: The Client estimates that the app will help build AI models at least 40-50% faster once fully implemented, which translates into several manhours of coding saved

Want to learn more about this project? Read case study!

FinTech platform for the cryptocurrencies exchange Image

FinTech platform for the cryptocurrencies exchange

The goal was to build a platform that would be able to manage thousands of transactions and scale to hundreds of thousands requests at the same time.

In the end, we've managed to build a FinTech platform that is:

  • secure due to the microservices architecture, double backend and using a Virtual Private Cloud
  • fully scalable to hundreds of thousand requests at the same time
  • able to manage
thousands of transactions based on the same data.

Challenges that we had to overcome:

1. Efficiency

- thousands of users wanting to purchase or exchange currencies at the same time

- all actions must happen in real time (in milliseconds) with the right sequence

- many actions that are required to happen simultaneously.

2. Scalability

- handle growing or diminishing resources to meet business demands in a capable way

- scale to hundreds of thousands requests at the same time.

3. Security

- ensure the security of the application.

Read about how we dealt with them in a case study: http://bit.ly/2IeqCt6

Diagram for Effective Risk Management Image

Diagram for Effective Risk Management

The RRO is a diagram that shows risks, measures and the corresponding residual risk in a coherent and logical overview. This overview is used as a part of risk management processes – to better assess the risks, better plan the solutions, and report them is an explicit way.

It can be used by state institutions, as well as any other organization that deals with any sort of risk: data leakage, shortage of equipment,

possible project delays, etc.

Goal

When we were approached by the Ministry of Defence, our goal was to build a tool that would support creating the RRO visualization to help them control risks better. The whole process consisted of identifying the actions that may lead to risk, describing the risks, finding ways to prevent them, visualizing the whole risk reduction plan, and reporting. Our goal was to make this process faster, easier, and more efficient.

Challenges

1.The process of visualization was long and complicated. It required using a raster graphics editor, designing every single diagram from scratch.

2. The reports were created manually for every diagram. That required a lot of time and effort of people involved in this task.

3. The complicated and time-consuming process of risk visualization may have led to omitting minor risks – the less probable to occur, the less likely would the person responsible for the visualization take that risk into consideration and put it on a diagram.

More at: http://bit.ly/2ImVQyh

A dialog flow manager for the Intelligent Virtual Assistant Image

A dialog flow manager for the Intelligent Virtual Assistant

An Intelligent Virtual Agent that engages with customers through multi-channel conversational interaction to resolve customer inquiries without human involvement.

Problem: No interface for the tool supporting a dialog flow designing process.

Solution: Product design & development with the best diagramming tools available.

Result: The dialog flow manager

built by our developers is a tool that allows users to design dialog flows between the customers and the chatbot. Users can utilize pre-defined elements to provide the chatbot with a set of reactions to given utterances.

 

Want to learn more about this project? Read case study!

SkillHunt Image

SkillHunt

A recruitment platform matching talents with their dream jobs. Finding candidates for Amazon, Unified Factory, Travactory, Brand24, and other finest tech companies.

Challenge

Before we started developing Skillhunt, we noticed two problems related to recruitment in the IT industry:

  1. On one hand, companies were struggling with inefficient recruitments. The recruitment process was long
and applications were difficult to verify and to compare.
  • On the other hand, the job offers - unverified, lacking important information - were discouraging candidates.
  • So there were companies willing to employ IT specialists, and IT specialists... who were not actively searching to change their jobs.

    Solutions

    To solve these problems, we decided to build a recruitment platform that would:

    1. Enable users to directly refer specialists to certain positions, getting past the HR middlemen.

    2. Build mutual credibility based on the referrals, additionally rewarded by referral bonuses.

    Results

    1. 2 weeks to build a prototype, 8 weeks to deliver an MVP
    2. Successful recruitments for the biggest IT companies, including Amazon, Unified Factory, Travactory.

    Want to learn more about this project? Read case study!

    Redwolf Image

    Redwolf

    The most realistic and comprehensive cloud-based DDoS testing and insider-threat simulation for the enterprise. Assisting Fortune 500 companies, Governments and Public Utilities around the world.

    Appoint.ly Image

    Appoint.ly

    Streamline appointment scheduling tool. Used by professors of Stanford University, University of Washington, other prestigious universities, startups, and hundreds of individual users.

    SaaS Manager Image

    SaaS Manager

    Use AI to predict, which customers might leave and optimize offers to keep them engaged!

    SaaS Manager help businesses on commoditized markets fight increasing churn by providing you with tools to asses such risk and mitigate them.

    Celebrity Hunt Image

    Celebrity Hunt

    A mobile app for the visitors of St. Dominic’s Fair

    Before Pokemon Go, there was the Celebrity Hunt. Celebrity Hunt was designed to promote the city and St. Dominic’s Fair, and to encourage people to discover it in a new way.

    The mobile application created for the City Hall of Gdańsk allowed its users to hunt for the famous people during one of the biggest trade and cultural open-air events in

    Europe, using camera’s GPS. Once they found a celebrity (Dariusz Michalczewski, Krzysztof Skiba, Lechia Gdańsk players), the app allowed “hunters” to take a photo and get scores.
    Schematic Lab Image

    Schematic Lab

    Schematic Lab - web application for electronic circuits design​

    The product was created with the idea of delivering modern and intuitive software to all people who are interested in designing and producing electronic devices. Designed in the way that will make producing the device maximally easy, the application was equipped with the cooperation mechanism and versioning of the realized projects.

    Schematic Lab was created by electronic engineers for electronic engineers so it could easily meet the needs of its users. Once you design your own device, it is possible to get its physical realization.
    Tosend Image

    Tosend

    Tosend – application which makes the accountants’ work easier

    The application is made of a few modules:

    • “Contractors” allows to add and manage contractors who are cooperating with your company.
    • “Invoices” is a module which allows issuing invoices and bills. It also shows invoices that were obtained. From this view, it is possible to accept, reject
    obtained invoice and sign it with the electronic sign.
  • “Legal acts” is responsible for storing all the documents in custom folders
  • “RaEL” automatically entry all the received and issued invoices. It will help keep Revenue and Expenses Ledger in order.
  • “VAT Records” stores all of the purchase and sales records and can also prepare VAT register compilation. It is possible to generate PDF report for “RaEL” and “VAT Records” in many periods configuration.
  • “Reports” helps to analyze the company’s situation as well as the cooperation status with any contractor. It is possible to connect many emails that can belong to many people for each organization. The owner of a company can easily limit permissions for each person and give access only to the modules that are actually needed.
  • LunchBadger Image

    LunchBadger

    Serverless, microservices, containers, cloud automation and orchestration come together with APIs to bring a simple solution to your everyday challenge gaining customers and growing revenue.

    Challenge

    • Defining requirements
    • Choosing the right technology to work with
    • Limited time and tight budget

    Solutions

    • Using React instead of
    the SVG library
  • Close collaboration with the Client's team
  • Results

    • A successful prototype
    • Client received funds for further development of the product

     

    Want to learn more about this project? Read case study!

    Polregio Image

    Polregio

    A search engine for the rail links with transfers for one of the biggest railway operators in Poland. A high-performance real-time system, which can handle up to 400 concurrent searches per second.

    AppMixer Image

    AppMixer

    Visualized automated business logic, workflows, and API integration, without the need for programming. Fully functional cloud-based environment.

    Challenges

    • Numerous external services needed to be integrated into one tool, often requiring different implementation methods.
    • The existing solutions weren’t efficient enough, so the development was going too
    slow.

    Solutions

    • Swift transitioning between different implementation methods.
      Teaming up with Client’s developers.
    • Smooth transfer of knowledge between both teams.

    Results

    • Product’s development speeded up.
    • All of the external services were integrated successfully.
    • While our team was taking care of the implementation of the required components, the Client’s team was able to focus on developing the core of the application.

    Want to learn more? Read the case study!

    Fleet Manager Image

    Fleet Manager

    Cloud-based analytics platform and information management engine delivering multi-user management, configurable reporting, and mapping. The leader of business telematics solutions for large and medium truck fleets.

    Challenge: 

    • Deploying in an already existing application
    • Familiarizing our developer with the original
    code

    Solution: 

    • Thorough acknowledgement of the application background and the customer’s developers team
    • Adjusting to the customer's workflow and visiting their site to schedule long-term cooperation.

    Results:

    • Ongoing cooperation with the customer on the project
    • Introducing a new functionality - interactive support
    Predictive models for a telecom company Image

    Predictive models for a telecom company

    Problem: high churn rate, falling ARPU and problems with predicting best buys for their clients

    Solution: AI and predictive analysis solutions implemented to better understand customers’ preferences. Predictive models analyzing millions of records to design behavioral patterns and provide the consultants with scoring information showing the probability of resignation along with the

    probability of interest in specific products.

    Results: Thanks to the predictive models anticipating customers' buying preferences, our Client was able to reduce churn by 20% in less than 6 months.

    Read the complete case study

    Boxever Image

    Boxever

    A Customer Intelligence solution that connects data across your business, letting you personalize the offers and deliver them on every channel, across the whole customer journey, changing the way you communicate with customers.

    Challenge

    • Combining various modules in an already existing, extensive project in one, consistent system
    • Superstructuring new functions to those already
    existing

    Solution

    • Operating 3 frameworks, integrated to ensure the correct communication

    Result

    • Building a fully-functional solution according to the customer's request

    Want to learn more? Read the case study!

    RapidSOS Image

    RapidSOS

    RapidSOS is revolutionizing emergency response by getting more data than ever to 911 and responders through direct data links from IoT & connected devices.

    Language learning application Image

    Language learning application

    An app containing special learning plans which are based on real-life, everyday situations that help learners immerse themselves in real language and make sure that they learn effectively, being encouraged to start speaking on day 1. The drag’n’drop interface in the admin panel helped the teachers design lessons in an easy, intuitive way.

    Challenge

    • Combining two parts of the application
    into one, consistent platform available to the teachers and learners
  • Using speech recognition in lessons for the learners
  • Solutions

    • Building an intuitive interface helping teachers easily design lessons, and a student portal allowing to complete lessons and gain XP
    • Rewriting the speech recognition code in a simpler way

    Results

    • An application accessible to both teachers and learners of various languages, allowing to create and complete lessons without much effort and learn new languages

    Want to learn more?  Read the case study

    Reviews

    Sort by

    Staff Augmentation & Dev for Fintech Co

    “The commitment offered by the team was top-notched, especially when deadlines were closing on us.”

    Quality: 
    5.0
    Schedule: 
    4.5
    Cost: 
    4.5
    Willing to refer: 
    5.0
    The Project
     
    $200,000 to $999,999
     
    July - Dec. 2019
    Project summary: 

    Neoteric provided staff augmentation for a fintech company, supporting app design, implementation, and automated testing.

    The Reviewer
     
    11-50 Employees
     
    Luxembourg
    Product Manager, Fintech
     
    Verified
    The Review
    Feedback summary: 

    Completing a fully-functional MVP, Neoteric’s work generated customer interest. Dedicated to delivering quality work, they readily implementing feedback and was professional throughout the engagement. They leveraged several management tools to guarantee effective communication.

    The client submitted this review online.

    BACKGROUND

    Please describe your company and your position there.

    We deliver IT services tailored for the asset management industry. I am product manager in charge of a new suite of software to which Neoteric has contributed.

    OPPORTUNITY / CHALLENGE

    For what projects/services did your company hire Neoteric?

    We identified a set of business needs that could deliver value for our asset managers customers but were not able to scale up rapidly enough to meet our ambitious delivery date.

    What were your goals for this project?

    We desired to deliver a MVP for a workflow solution (mobile and desktop version), ready to go to market by our delivery date.

    SOLUTION

    How did you select this vendor?

    We needed to scale up rapidly, so we looked for local and near-shore IT service providers. We found about Neoteric on Clutch and selected them out of a pool of 12+ companies. We received a comprehensive and down to earth evaluation of our project goal (in terms of team size and duration) and were seduced by the quality of the people we interacted with (notably their ability to tailor their deliverables to our specific requests).

    Describe the project and the services they provided in detail.

    Neoteric provided us with a team made of back-end, front-end and mobile developers, along with some project management support and QA. Neoteric was responsible to design, implement and to setup automated testing on the application. We delivered detailed functional requirements that we discussed and adjusted hand-in-hand with Neoteric's team as part of refinement sessions. We interacted with Neoteric complete team from sprint 0 (back in July) up to the last day of the project in December the same year).

    What was the team composition?

    Neoteric provided a total of: - 3 back-end developers - 3 front-end developers - 1 mobile developer - 1 project manager - 2 QA engineer - 1 account representative (for the contractual and administrative work) The team size started on day one with 6 people and scaled up to 9 (excl the account rep.)

    RESULTS & FEEDBACK

    Can you share any information that demonstrates the impact that this project has had on your business?

    We achieved a functional MVP that generated a lot of interest from our customer. We remained roughly on time (we extended the initial contract by a month to cleanly close the collaboration) and within budget. The commitment demonstrated by Neoteric to our project success was tremendous. From day one, we met with professionals in all roles who demonstrated their skill, experience and contributed excellent feedback into the product team to improve the quality of the final product we delivered.

    How was project management arranged and how effective was it?

    After a couple of sprints to find the exact velocity of the team, we managed to have a very high percentage of delivered commitment after each two-weeks iterations (even achieving a couple of 100% sprints). We collaborated using JIRA for the backlog definition and work tracking, AWS CodeCommit for the source code, Google meet for our remote meetings and Agile ceremonies and finally Slack to ensure a constant contact between the development/QA team and the product team. We never actually met face-to-face but the communication and transparency was exemplary from one end of the project to the other. We achieved a very high level of trust and responsiveness between Neoteric and us. Never has language been an issue. We had quite a few perfectly fluent people on the team and all members had a perfectly functional mastery of the English language (both written and spoken).

    What did you find most impressive about this company?

    We felt as partners in our endeavors and not "another customer". The commitment offered by the team was top-notched, especially when deadlines were closing on us. We had complete transparency and an extremely polite and professional communication from all parties during the whole project. We achieved a high-level of trust in each other that translated into: - Our ability to clearly understand progress made and where obstacles needed help from the product team, - Neoteric team demonstrated a great understanding of the business objective and provided many useful feedback on features or user experience, most of which have been included in the final product, - We achieved a working relation where distance was no longer a factor, notably through our constant availability and high responsiveness via Slack.

    Are there any areas for improvement?

    Nothing outside of usual custom development challenges. I have no complaint regarding the way we worked together and would try to achieve a similar work structure for future collaborations.

    5.0
    Overall Score Neoteric provided us with a team of professionals who helped us achieve our objective within schedule and budget while providing valuable feedback.
    • 4.5 Scheduling
      ON TIME / DEADLINES
      We met all major deadlines and only slightly extended the course of the planned collaboration.
    • 4.5 Cost
      Value / within estimates
      We were within a very acceptable variation of the planned budget (between 10 & 15%)
    • 5.0 Quality
      Service & deliverables
      The work delivered was on target and we experienced almost no regression over the course of the project.
    • 5.0 NPS
      Willing to refer
      We will collaborate with Neoteric again and I will gladly refer Neoteric to friends.

    Backend Software Development for Marketing Agency

    “Neoteric has helped us develop some cutting-edge technologies...”

    Quality: 
    5.0
    Schedule: 
    4.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Dec. 2018 - Ongoing
    Project summary: 

    Neoteric provided backend software development services for an API that was created for AWS. They continue to provide ongoing support as needed through the testing phase.

    The Reviewer
     
    1-10 Employees
     
    Texas
    Patrick Kemp
    Owner, ThreeLeaf
     
    Verified
    The Review
    Feedback summary: 

    Neoteric delivered a user-friendly, modern, and high-quality end product. In addition to the caliber of their development team, their project management skills are also excellent. Their estimating process could be improved, but overall they continue to be great partners to work with.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I'm the owner of ThreeLeaf, an advertising agency based in Texas.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Neoteric?

    We engaged Neoteric to help us with a backend software development project.

    SOLUTION

    What was the scope of their involvement?

    We developed the frontend of a software platform and Neoteric provided the backend development, building an API that acts like a microservice on Amazon Cloud. The platform allows for the storage of information to the database for a real estate company. 

    What is the team composition? 

    I work with one main point of contact.

    How did you come to work with Neoteric?

    We reached out to Neoteric because they were listed as a recommended vendor for the type of technology we wanted to use. 

    How much have you invested with them?

    We've spent about $50,000 thus far.

    What is the status of this engagement?

    We've been working with them since December 2018 and plan to continue working with them indefinitely. As we test the platform, they continue to provide support as needed.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Neoteric has helped us develop some cutting-edge technologies, refining our ideas and turning them into a reality. 

    How did Neoteric perform from a project management standpoint?

    Our project manager does a great job of staying in touch with us, providing daily and weekly reports regarding progress. They met all expected deadlines and we're so happy with their work that we don't intend on working with anyone else in the future. 

    What did you find most impressive about them?

    I'm most impressed by the ease of use and quality of the end product they built. We've also found that their knowledge and expertise are as good as similar vendors local to us, if not better in some areas. They've been willing to do more than other companies, including working past business hours to ensure our deadlines were met. 

    Are there any areas they could improve?

    Some of their pricing estimates were a little off, and we ended up spending more, so that part could've been improved. 

    Do you have any advice for potential customers?

    Make sure to be on the same page as their team before and during the project to ensure expectations are being met in terms of timelines and the budget. 

    5.0
    Overall Score
    • 4.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Dev Support for Development Company

    “They take a creative approach to problem-solving.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    May - Oct. 2018
    Project summary: 

    Neotetic provided e-commerce development, working on the front- and backend of a platform using Node.js and React. They dealt with bugs, developed features, and improved its efficiency. 

    The Reviewer
     
    11-50 Employees
     
    Poland
    Kuba Lang
    CRO, bPol
     
    Verified
    The Review
    Feedback summary: 

    The development work progressed smoothly and was positively received by the end client. They managed the work effectively, working in sprints alongside the in-house team and ensuring that any issues were properly addressed without comprising the progress of the work.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the Chief Revenue Officer at bPol, a software house based in Poland.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Neoteric?

    We needed development support for an extremely large, robust project as we had run out of our own internal resources.  

    SOLUTION

    What was the scope of their involvement?

    We used them to help with an e-commerce platform, using Node.js for the backend and React on the frontend. They participated with a number of sprints and were actively engaged in the development. The aim was to improve the efficiency on the frontend and deal with some bugs and feature development in the backend.

    What is the team composition? 

    There were two developers.

    How did you come to work with Neoteric?

    They’re one of the leading software houses in Poland.

    How much have you invested with them?

    We spent $50,000–$100,000.

    What is the status of this engagement?

    We worked together from May–October 2018.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    The client was 100% satisfied with the results.

    How did Neoteric perform from a project management standpoint?

    Project management was great—we used Jira, Slack, and GitHub to oversee the work.

    What did you find most impressive about them?

    They take ownership of what they’re doing and approach tasks professionally. They take a creative approach to problem-solving, without compromising the quality of code.

    Are there any areas they could improve?

    No, it was seamless.

    Do you have any advice for potential customers?

    Invest time in the beginning to pencil in the objectives and pay attention to detail. That will give them to have a full understanding of what they’re doing and why they’re doing it.

    5.0
    Overall Score I wish we had more partners like them. They’re a really good external partner.
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      Seven.

    Visual Designer App for Startup

    "By our estimate, the app will help build AI models at 40%–50% faster once it is fully implemented."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    4.0
    Willing to refer: 
    5.0
    The Project
     
    $10,000 to $49,999
     
    Jan. - Mar. 2018
    Project summary: 

    Neoteric developed a visual designer app on an open source platform. Key features included REST APIs on the backend and drag and drop capability for visual components.

    The Reviewer
     
    100-500 Employees
     
    San Francisco, California
    Krishna Kumar
    CEO, App Orchid Inc
     
    Verified
    The Review
    Feedback summary: 

    Still in beta, the app has received positive feedback from key stakeholders. Neoteric kept the project moving and on budget throughout the engagement. The team’s quality deliverables and understanding of open source technologies set them up for potential future engagement.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I'm the CEO and founder of App Orchid. We’re a startup that builds enterprise AI applications for companies that have a high exposure to risk.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Neoteric?

    We had an idea to create a visual designer for building AI applications. We needed a partner that understood open source products to help us create that app.

    SOLUTION

    What was the scope of their involvement?

    We gave them a broad outline of what we wanted. They took the lead from there to build the app. It’s a visual designer app, similar to a flowchart tool. For example, users can drag and drop different AI components on a canvas. They used Representational State Transfer (REST) APIs that feed into our system behind the scenes. Companies can use the platform to visually compose AI applications.

    What is the team composition?

    I wasn’t personally involved with the work, so I don't know the names of their team members.

    How did you come to work with Neoteric?

    While looking for vendors, we came across a well-publicized open source tool. I reached out to Neoteric, and they were able to turn around a quote really quickly. It was more economically viable for us to work with them than to build our internal capacity.

    How much have you invested with them?

    I think it was somewhere between $25,000–$40,000.

    What is the status of this engagement?

    We worked with them on this project from January–March 2018.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    My team tells me they’re a great company. We’re still in the process of incorporating their work into a product. However, we're able to build models in a visual way thanks to them. That’s a big accomplishment because most AI work is programming-centric, requiring a data scientist or an AI expert to build models. By our estimate, the app will help build AI models at 40%–50% faster once it is fully implemented. That will loosely translate into several man hours of coding saved.

    How did Neoteric perform from a project management standpoint?

    I'm not familiar with the details of their project management, but they delivered everything on time and on budget. We plan to work with them again. I'm confident that they'll deliver the same proficiency.

    What did you find most impressive about them?

    They were very professional. They know what they're doing and they were committed to the project. They understand UX design as well as the open source platform. Neoteric was a great choice for us.

    Are there any areas they could improve?

    They were pretty good all around. As a fairly small company, they seem a bit tight on staff. We have more projects that we can work with them on, but we've been told that they lack capacity. They should invest in more resources or training.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 4.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    UI Dev for Startup Software Company

    "They were quite engaged with our project and wanted it to succeed."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    Feb. - May 2016
    Project summary: 

    Neoteric salvaged a design software project by performing code analysis, fixing bugs, and developing a new user interface. They also adapted the software to different web browsers.

    The Reviewer
     
    1-10 Employees
     
    Gdansk, Poland
    Adam Cichosz
    Co-Owner, Gearcom
     
    Verified
    The Review
    Feedback summary: 

    Although the software had not been launched, it met high quality standards and was delivered before the deadline. Neoteric accurately estimated project costs and presented affordable, effective plans. They were always willing to scale their efforts and discuss possible solutions.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I am a co-owner of Gearcom, a startup software developer building a product for electronic circuit and phone design. The company is made up of two owners and three employees. We’re based in Gdansk, Poland.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Neoteric?

    We had finished the first development stage for our software using another company. The project itself was quite difficult. We were not happy with that collaboration, and needed to fix some performance issues. We were running out of money and starting to wonder whether our developer could finish the task.

    At the time, our user interface had been designed by programmers rather than graphic specialists. We needed help creating a new one.

    SOLUTION

    What was the scope of their involvement?

    Neoteric analyzed our code, applied fixes, and refactored some functionalities. We needed to adapt our scope to accommodate certain browser limitations. They also built a new user interface based on our design mockups.

    What is the team composition?

    Mateusz [CEO, Neoteric] was our project leader at the time.

    How did you come to work with Neoteric?

    We researched the development market and found them along with two other companies. It was important for the provider to have good technical and communication abilities, as well as to be flexible and committed to our project.

    What is the status of this engagement?

    We started working with Neoteric in February 2016, and the project ended in May. We’re not currently working with Neoteric because the product doesn’t require any new functionalities or bug fixes at this stage. We’re focusing on populating databases.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    The product has not been launched to the public yet, so I cannot provide any statistics.

    How did Neoteric perform from a project management standpoint?

    I was happy with the management and communication on Neoteric’s side. They explained what was possible within our budget and time limitations, which was helpful for planning and avoiding delays.

    We had frequent meetings and calls. Mateusz was always available when we needed to discuss something. They provided accurate estimates for each part of the project and delivered before the deadline. When we wanted to present the product at a conference, we gave them a task with only two weeks’ notice. They were flexible, increasing their efforts to deliver on time.

    What did you find most impressive about them?

    They were quite engaged with our project and wanted it to succeed. It was good to know that we had Neoteric on our side.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They delivered on time.
    • 5.0 Cost
      Value / within estimates
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      I have done it.

    App Dev for Software Solutions Company

    "They’re on par with the internal teams we’ve had for the last decade."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    Confidential
     
    May 2017 - Ongoing
    Project summary: 

    Neoteric augments the development of job management and regulatory systems. They assist with the whole lifecycle, from requirements gathering and design to engineering, testing, and release. 

    The Reviewer
     
    51-200 Employees
     
    Ireland
    Software Development Manager, Software Solutions Company
     
    Verified
    The Review
    Feedback summary: 

    Within months, Neoteric met internal standards of quality and efficiency. The agency's deep open-source knowledge, meticulous documentation, and fluid onboarding capabilities add to their value. They are dexterous and skillful enough to handle a project end-to-end, making them an integral partner. 

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I am the director of product management for a software solutions developer in the truck haulage area. We develop systems that track and trace assets—both trucks and trainers—through in-cab driver terminals, using Android software, temperature monitoring, and engine diagnostics. We pull all these pieces of information together to provide solutions for users.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Neoteric?

    We sell a single overarching product, which requires bespoke development for some of our larger customers. As with most outsourcing collaborations, our challenges were scaling dynamically, onboarding talented developers for specific projects, and scaling the team back down as requirements died off. We were looking for a long-term partner that could offer this.

    SOLUTION

    What was the scope of their involvement?

    Neoteric generally provides development assistance within our predefined roadmap. There are many projects that we’d like to get done during the next couple of years, and they’re helping us achieve those faster.

    We gave them smaller pieces of work until they essentially became another one of our teams. Neoteric collocate with one of our many software teams, working in the exact same systems and with the same transparency as everyone else. We essentially work side-by-side, even though they’re remote.

    One of the products they worked on was a job management system. Haulage companies receive orders to move goods from point A to point B, and must line up each one of their trucks and drivers to process as many loads and drops as possible in a day.

    Neoteric created a section within our existing product that dispatched jobs to drivers and vehicles, plotted those jobs along maps, and gave drivers directions. Those jobs are transmitted to the driver’s in-cab device, so that he can mark them as started, completed, or in-progress. We can also specify a few more parameters.

    At the moment, Neoteric is a key member of the design and development team on a very complex project that focuses on driver regulatory hours. Rather than coming to them with UI requirements, we gave them very complex legal requirements and a backend that required complicated calculations.

    They have worked on the whole frontend lifecycle. The normal process involved requirements gathering, breaking those requirements into more concrete elements, getting architectural direction, and proceeding to development, QA, and release. Oftentimes, outsourcers will handle the small engineering piece in the middle, which accounts for 30% of the process. The rest is the management and design of the product, and this is where Neoteric stepped in.

    They can step in early in the development lifecycle, take rough requirements from myself and other product managers, and add value to them right away. They can design the product themselves, come up with a solution that fits, and then handle the engineering, QA, and release. These are all time-consuming pieces of development, so outsourcing becomes less valuable if we have to take care of them in-house. This is where Neoteric has shone.

    What is the team composition?

    We’ve brought them in slowly, starting with very small projects and getting into larger and larger ones. The time-tracking project is two months old, so we’ve taken on a full team for it. Before that, Neoteric had much smaller teams, or even single developers.

    Rather than a project manager, their team has a product owner. This is a much more influential and involved role. 

    How did you come to work with Neoteric?

    First and foremost, we were interested in Neoteric because of their modern skillset. Compared to other outsourcing companies, they provide a higher level of transparency. This aligned with our internal approach, and it was the most difficult thing to find when working with an external company.

    Neoteric essentially spoke our language in terms of Agile system development and the general velocity around continuous release cycles. It was important to find someone who could move at our speed without acting like a rabbit in the headlights. It’s obvious when we find someone with this quality, and we identified it quickly in their team.

    Neoteric wasn’t the first group we approached—we went to several outsourcing companies before settling into a relationship—but they offered great value for money in terms of relative daily rates. Geographically, we narrowed the search down quite a lot, not wanting to go as far as the Far East. We found similar nearshore development teams, but they were managed in the U.S. and came at two or three times the price. Neoteric offered similar quality, but at a very good price.

    What is the status of this engagement?

    We started working with Neoteric in May 2017.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Our key performance indicators are clustered around a team’s overall success, and Neoteric measures up with the rest of our developers. Velocity—the speed at which they can complete high-quality work—is an important factor for us. They’re on par with the internal teams we’ve had for the last decade, working at the same rate and delivering the same quality. This is significant, since it normally takes a long time to onboard someone. Neoteric making this jump in a matter of months is quite impressive.

    How did Neoteric perform from a project management standpoint?

    We deal with them on Slack on almost an hourly basis, which has been very helpful for us. We have daily standups and two demonstrations per sprint. There’s been a good chain of communication, from their architects to the UI designers. They use our Balsamiq platform to show us exactly what we’re going to get before they deliver

    In terms of metrics, Neoteric has delivered on every sprint. They keep normal timesheets, but we don’t request any specific status reports. We just ask that they use our internal systems, Jira and Confluence. If they’re working correctly and updating their systems, all the reports and metrics we require will come from of that. As such, we don’t need a project manager.

    We’ve flown them to our head office, where they spent a whole day and met our teams. We did this because we envisage a long-term relationship with Neoteric, and wanted to make them feel like a part of the overall team.

    What did you find most impressive about them?

    Their AngularJS, Node.js, and Java Microservices skills were quite impressive. Neoteric has a good knowledge of open-source JavaScript libraries, so, rather than designing a product from the ground up, they found off-the-shelf tooling. We hate reinventing the wheel, and want to get to the value quickly. If this means using good open-source libraries, then we’re happy to do so. Neoteric has brought a lot of knowledge in this area.

    Are there any areas they could improve?

    Communication, QA, and velocity could be improved across all our teams, so I don’t want to single out Neoteric. They’ve been receptive to everything we asked them to do, and have performed well so far.

    Do you have any advice for future clients of theirs?

    The best way to get motivation from an outsourced team is to trust them to be a part of the overall lifecycle—from design to delivery—and not just hand them a design document and expect to get something good back. The process needs to be much more collaborative, which is why we onboarded Neoteric early in projects and treated them like any member of the team. Outsourcing differently than this comes with poor results.

    5.0
    Overall Score They have a good technological and cultural fit, and we want to have a long-term partnership.
    • 5.0 Scheduling
      ON TIME / DEADLINES
      Velocity was lower initially, which we expected. They deserve a 5 for the past three or four months.
    • 5.0 Cost
      Value / within estimates
      They’ve shown great return on investment, in terms of deliverables.
    • 5.0 Quality
      Service & deliverables
      The service has been fantastic. Deliverables are a learning process for everyone.
    • 5.0 NPS
      Willing to refer

    Custom Dev for Architectural Firm

    "The project has gone smoother than we thought possible."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    4.5
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Jan. 2017 - Ongoing
    Project summary: 

    Neoteric built a custom tool to assist with the conceptualization of ideas. Highly visual, the program is designed for ease-of-use. The project is currently in its final stages.

    The Reviewer
     
    1,001 - 5,000 Employees
     
    Atlanta, Georgia
    Architect and Researcher, Architectural Firm
     
    Verified
    The Review
    Feedback summary: 

    Neoteric’s expertise allows them to tackle complex coding problems. Unlike many competitors, their solutions match the scope’s exact specifications. Early feedback finds users pleased with the tool’s intuitive layout and aesthetic.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I work in the research department of an architecture firm that works primarily in various market sectors.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Neoteric?

    We wanted to build a tool that helps people map out ideas and processes when working with internal teams or clients.

    SOLUTION

    What was the scope of their involvement?

    Without a template to go on, the tool had to be built from scratch. We had very specific features in mind and wanted to rely on illustrations and graphics to translate ideas into concrete visualizations.

    We also wanted the tool to be highly intuitive, allowing users to operate it without consulting a manual.

    What is the team composition?

    We've worked with Lukasz Nowacki [Project Manager, Neoteric] throughout the project, as well as Robert Beinaravicius [Junior Frontend Developer, Neoteric]. They’re an excellent team.

    How did you come to work with Neoteric?

    We were introduced to Neoteric through a business colleague who has a similar tool. We found they were capable of handling difficult tasks without compromise. They seemed like they were able to take our raw ideas and produce results that matched our specifications exactly. Other developers tend to hit obstacles and seek alternative solutions that may change your initial vision.

    How much have you invested with them?

    About $60,300. 

    What is the status of this engagement?

    We started working together in January 2017 and we’re in the final stages of development.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    While we haven’t officially completed development, the tool has seen some use among our colleagues. They find it useful and more intuitive than other commercial process maps.

    We’re also pleased with the tool’s aesthetic. The visualizations will ensure it’s a tool people want to use.

    How did Neoteric perform from a project management standpoint?

    They've performed well considering this is a fairly difficult project. As with any custom development, there were moments when we had to step back and consider how certain pieces would work.

    We communicate through Slack, which is especially convenient since we're in different time zones. It allows us to coordinate without the clutter of email.

    What did you find most impressive about them?

    The project has gone smoother than we thought possible. They're able to tackle difficult tasks and work any issues through to completion. They’ve provided the exact features we’ve requested without proposing any kind of compromise due to difficult coding. They have a great talent for finding solutions and we’ve had an excellent relationship with them.

    Are there any areas they could improve?

    It’s always helpful to have a detailed outline. Issues will naturally arise when developing any complex project, but the more you’re able to anticipate those stumbling blocks, the better.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They provided any documentation we requested.
    • 4.5 Cost
      Value / within estimates
      It's a difficult project, so our expectations were a little different.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      We plan to continue working with them on similar projects in the future.

    Frontend Dev for Emergency Response Application

    “They provide us with a level of innovation that most outsourcing environments don’t.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $50,000 to $199,999
     
    Sept. 2017 - Ongoing
    Project summary: 

    After crafting a proof of concept, Neoteric deployed Rappid in frontend development of a platform which allows users to create and make workflows more intuitive. The project is currently in its second phase.

    The Reviewer
     
    1-10 Employees
     
    New York, New York
    Henry Katz
    VP of Engineering, RapidSOS
     
    Verified
    The Review
    Feedback summary: 

    Neoteric has built a strong technical foundation, and the quality of their deliverables continues to impress. Independence, availability, and resourcefulness bolsters their already robust project management. They’ve also successfully implemented a swift and effective working environment.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    RapidSOS is a privately funded startup in the emergency services platform business. I’m the vice president of engineering, responsible for bringing emergency-based products and services, along with 911 connectivity, to businesses. We’re in midtown Manhattan near Times Square.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Neoteric?

    We needed help with frontend development.

    SOLUTION

    What was the scope of their involvement?

    We were developing a new product called Emergency API. The platform includes a frontend where customers can design workflows and interactively or graphically make them more intuitive.

    Neoteric utilized Rappid in development of the frontend of our app. We initially broke the project down into multiple phases, and started with a proof of concept. Their team developed a proof that visually represents the workflows. We set up a specific agreement, and they were able to deliver within 3 weeks, which was really fast.

    We made the decision to continue working, and thus moved on to the second phase, which was to build a fully-functional, but not finished, product. The first phase was a fixed contract, but the second part was more open-ended due to the requirements we gave them. They worked with us as we developed those requirements. We’ve almost finished this phase.

    How did you come to work with Neoteric?

    We identified Rappid in research of the best interactive, graphical tools for building web apps. We reached out to the authors of the company that provides custom support for those libraries, and tried to use it ourselves, but failed. Those authors recommended Neoteric because they had successfully delivered fully-functioning apps using this approach.

    How much have you invested with them?

    We’ve spent $50,000.

    What is the status of this engagement?

    We started working together in September of this year, and the work is ongoing.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Neoteric has laid a good foundation for the product moving forward. I’m very happy with their effort, the technical foundation they’ve laid, and their ability to understand the tasks we gave them. They’re a very strong team. We’re also happy with the speed and quality of development.

    They were able to demonstrate the product to our board along with some of our investors, and so far, we’ve been very pleased. It’s almost finished.

    How did Neoteric perform from a project management standpoint?

    They initiated a very robust project management structure. They use a set of tools to track project issues and planning, and also assign project managers to tasks. We use Slack to communicate. I’m directly managing the project, and from my perspective, they’re creating a very effective working environment. They’re polite and thoughtful. They have good resources and have proven themselves to be consistently available.

    What did you find most impressive about them?

    They’re very responsive. They provide us with a level of innovation that most outsourcing environments don’t. They thrive in environments that require them to make more holistic designs, or even in proposing new user interactions that we didn’t specify. They provide very good results. I’m also surprised at how independent they are.

    Are there any areas they could improve?

    No. The project is going well, and we’re almost done with it. I’m very happy.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
      They’re very responsive. When they need to work more, they do so constantly until the task is finished.
    • 5.0 Cost
      Value / within estimates
      Their performance exceeds expectations.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Software Dev for Trading Automotive Company

    "Now that I’ve worked with Neoteric, I understand what was wrong [with previous vendors]."

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $200,000 to $999,999
     
    Dec. 2014 - May 2015
    Project summary: 

    Neoteric helped expedite a paperless workflow by developing a microservices application with customer, supplier, and contractor interfaces.

    The Reviewer
     
    1-10 Employees
     
    Poland
    Medard Dziedzic
    CEO, Trading Automotive Company
     
    Verified
    The Review
    Feedback summary: 

    Revenue has grown exponentially since Neoteric’s app launched. Their willingness to share knowledge—particularly regarding Agile techniques—fostered trust and laid the groundwork for success in subsequent development projects.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I’m the CEO of a company that sells machinery for and provides services related cars and car parts.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Neoteric?

    We wanted to become more paperless—especially relative to some systems and applications that send information to our customers.

    SOLUTION

    What was the scope of their involvement?

    They built a microservices application with several modules, including functions that allow customers to choose parts; help contractors and warehousing facilities; process payments; send and share documents; trigger our system to send emails; manage customers’ overall interactions with us.

    What is the team composition?

    I can talk to my project manager anytime I need to.

    How did you come to work with Neoteric?

    In Poland, we have a page called GoldenLine, which is like a combination of Quora and LinkedIn. I noticed that the CEO of Neoteric was very active, helping many people on that platform. I asked about some software development companies and a few people said, “Only Neoteric. Just Neoteric.” After everything, the CEO reached out to me. We had a few meetings and I was confident they were the one.

    How much have you invested with them?

    Our work with them cost around $265,000.

    What is the status of this engagement?

    We worked together from December 2014–May 2015.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    Our revenue has increased fivefold, which more than justifies our decision to go with Neoteric.

    How did Neoteric perform from a project management standpoint?

    When something went wrong from my side, Neoteric showed me how to communicate with them. They taught me the Scrum methodology and I’m glad I know these processes now. Every day, the whole team (myself included) had daily stand-ups in person, on the phone, or via Skype.

    They were responsive. If I needed some decision made, I just called the project manager and I found out everything I needed to know. Plus, they always met deadlines and project milestones.

    What did you find most impressive about them?

    With previous vendors, the communication wasn’t that good. Now that I’ve worked with Neoteric, I understand what was wrong before. Now, every project that I do, I use what I learned from them.

    Are there any areas they could improve?

    They could be more diverse gender-wise. There are many men and only a handful of women. Other than that, I can’t imagine how to do it better.

    5.0
    Overall Score Other companies should use Neoteric as an example and try to teach their own customers.
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
      5 – I was happy with the price. I couldn’t have gotten the same quality for less.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer

    Software Dev for Telecommunications Firm

    “The system is well-optimized because we use a lot of data in the system.”

    Quality: 
    5.0
    Schedule: 
    5.0
    Cost: 
    5.0
    Willing to refer: 
    5.0
    The Project
     
    $200,000 to $999,999
     
    Dec. 2013 to Sept. 2015
    Project summary: 

    Neoteric provided web and mobile software development services for a telecommunications company. They worked on 3 Java-based web applications for model development and targeted for electronic data interchange.

    The Reviewer
     
    11-50 Employees
     
    Gdansk, Poland
    Arkadiusz Binder
    Project Manager, Biall-Net
     
    Verified
    The Review
    Feedback summary: 

    The software development utilized new technologies and meets the business’ needs, handling the high data-load in the system. The team brought their expertize to the project, ensuring they could docker the application with Java, while managing the work professionally and documenting everything well.

    A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

    BACKGROUND

    Introduce your business and what you do there.

    I am CEO of a company that's a provider and project manager of software for three projects for companies. I write the requirements for these projects, as well as tested the final system with counsel from the government.

    OPPORTUNITY / CHALLENGE

    What challenge were you trying to address with Neoteric?

    We were making models for a platform which can authorize the user and administer what each persona attends to what user mobile. This platform was capable of developing models which were targeted for electronic data interchange (EDI) and communication between the customer and the client. It was all about web models. Each one has specifications with also testing if it is working or not.

    SOLUTION

    What was the scope of their involvement?

    The software platforms were created with Java, and there were many applications that were dockered to the database. We used JavaScript for the frontend. The web applications are developed for use on mobile and desktop.

    What is the team dynamic?

    There were 10 developers who worked with three companies for the project.

    How did you come to work with Neoteric?

    We targeted developers and we found them online. We had many offers and we chose Neoteric because of their price and quality of reference.

    How much have you invested with them?

    We spent a total of 1 million euros for these three similar projects [$1,184,600].

    What is the status of this engagement?

    We’ve been working with them for two or three years. These products were developed, upgraded, and finally tested by the government a few times at both the initial and the final stages.

    RESULTS & FEEDBACK

    What evidence can you share that demonstrates the impact of the engagement?

    The project involved some new technologies for us. They let us know the opportunities they had and how they could solve our problems using something that exists in the professional market, with technologies like EDI. We also used some open source technologies that were integrated where possible.

    They did quite a lot of work for us and they were very fast. The system is well-optimized because we use a lot of data in the system. It’s working very smoothly.

    How did Neoteric perform from a project management standpoint?

    There was one project manager. He pegged the task list, the reports, and the accepted timesheet; the documentation was all good. I talked with one person, and I didn’t see the developers.

    What did you find most impressive about them?

    At the time, there were no companies that could docker the application with Java to implement a new server very easily. We didn't find any other company we could use. They were visible in the market, so they had experience in this task. Their CEO often presents at industry conferences and is very popular and visible in the professional community.

    Are there any areas they could improve?

    We think that it’s better to use Neoteric as outsourcing for software issues. I’ve had worse partners.

    5.0
    Overall Score
    • 5.0 Scheduling
      ON TIME / DEADLINES
    • 5.0 Cost
      Value / within estimates
      EDI was a very expensive part of this project.
    • 5.0 Quality
      Service & deliverables
    • 5.0 NPS
      Willing to refer
      I've referred them to another company.