Nebosystems

BACKGROUND

Please describe your company and position.

 I am the CEO of a manufacturing company 

Describe what your company does in a single sentence.

We design and manufacture high-performance electric motors tailored to meet the needs of clients worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nebosystems to accomplish?

• Implement secure and automated data backup solutions to safeguard critical business data.
• Perform regular server maintenance and updates to optimize performance and reliability.
• Monitor and manage the network to ensure stability and prevent unexpected downtime.
• User account management and end-user device support.

SOLUTION

How did you find Nebosystems?

Referral

Why did you select Nebosystems over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Nebosystems were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Their responsibilities encompass:

• 24/7 network monitoring and management to detect and address issues proactively.
• A secure data backup solution with automated backups and regular testing for disaster recovery readiness.
• Regular server maintenance, including updates, patches and troubleshooting.
• Efficient user account management.
• End-user device support to ensure employees' workstations and laptops function optimally.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Nebosystems' services have led to improved network uptime and optimized servers performance, The efficient resolution of end-user issues has increased employee productivity, while the secure data backup system ensures the safety of critical data, giving us confidence in our IT infrastructure.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management has been very good. Deliverables have always been on time and their team is incredibly responsive to any inquiries or issues. They communicate clearly and prioritize our business needs effectively.

What was your primary form of communication with Nebosystems?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Nebosystems' ability to adapt their services to our unique manufacturing requirements was impressive. They proactively identified potential issues before they became problems and provided tailored solutions that improved both productivity and security.

Are there any areas for improvement or something Nebosystems could have done differently?

We’ve been thoroughly satisfied with their services and have no areas of concern. The team's professionalism and commitment make them a trusted partner.

BACKGROUND

Please describe your company and position.

I am the Marketing Specialist of a design company 

Describe what your company does in a single sentence.

We produce high-quality printed advertising materials for businesses and individual clients.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nebosystems to accomplish?

• Maintain and optimize server and network infrastructure to ensure uninterrupted production.
• Implement a reliable backup and disaster recovery system to safeguard critical business data and ensure business continuity.
• Strengthen cybersecurity measures to protect sensitive client information and prevent potential breaches.

SOLUTION

How did you find Nebosystems?

Referral

Why did you select Nebosystems over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Nebosystems were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Comprehensive server and network management to optimize performance and minimize downtime.
• Backup and disaster recovery implementation, including automated backups and recovery testing for full readiness.
• Continuous monitoring and maintenance of cybersecurity measures and compliance with data protection standards.
• Regular system audits and updates to ensure ongoing reliability and security.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since partnering with Nebosystems, our server and network uptime has been nearly flawless, ensuring seamless production and timely delivery of client orders.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Nebosystems has been highly efficient in managing the project. They always meet deadlines and respond to our needs promptly.

What was your primary form of communication with Nebosystems?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to tailor IT solutions specifically to the needs of our printing operations is particularly impressive. They demonstrated a deep understanding of the unique challenges in our industry, such as ensuring uninterrupted production and protecting sensitive client data.

Are there any areas for improvement or something Nebosystems could have done differently?

We have no complaints. Their work has been exceptional and their commitment to continuous improvement is evident.

BACKGROUND

Please describe your company and position.

I am the General Manager of COMPUTER 2000 Bulgaria

Describe what your company does in a single sentence.

COMPUTER 2000 Bulgaria is a value-added wholesale distributor of cybersecurity products, services and solutions. Its VA services enable the resellers in South Eastern Europe to work efficiently and to actively support the diverse technology needs of their end customers. COMPUTER 2000 Bulgaria  represents solutions of leading IT vendors, providing professional pre-sales, post-sales, marketing and technical support for partners and their customers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nebosystems to accomplish?

• Ensure continuous monitoring of our network to prevent unexpected downtime
• Conduct regular server maintenance to enhance system performance.
• Establish a secure and automated data backup system to protect against data loss.
• Implement a cloud storage solution to improve collaboration and data accessibility.
• Manage user accounts to ensure seamless onboarding, offboarding and resource allocation

SOLUTION

How did you find Nebosystems?

recommendation

Why did you select Nebosystems over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from Nebosystems were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Nebosystems monitors our entire network infrastructure 24/7, conducts routine maintenance on our servers, manages user accounts and oversees our data protection systems. Their key deliverables include:

Real-time threat detection and network performance optimization.
Monthly server updates and preventive maintenance.
A fully automated backup solution with regular testing for disaster recovery readiness.
A cloud storage platform that enables secure and efficient file sharing.
Streamlined user account management, ensuring efficient resource allocation and seamless transitions for new and departing employees.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Nebosystems' services have resulted in near-zero network downtime, optimized server performance and complete confidence in our data protection systems. The addition of cloud storage has enhanced team productivity and user account management has streamlined administrative processes. Their proactive monitoring has minimized disruptions, allowing us to focus on growing our business.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Nebosystems has been excellent in their project management. They always deliver on time and respond promptly to any issues or inquiries. Their team is proactive and thorough in ensuring all our IT needs are met.

What was your primary form of communication with Nebosystems?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Nebosystems' ability to tailor their services to meet our specific needs was remarkable. Their proactive approach, attention to detail, and dedication to ensuring our systems run smoothly set them apart. They treated our business as a top priority, providing solutions that were both innovative and highly effective.

Are there any areas for improvement or something Nebosystems could have done differently?

Nothing comes to mind. Their work has exceeded our expectations and their ongoing support has been fantastic.

BACKGROUND

Please describe your company and position.

I am the Sales of ComputerNET

Describe what your company does in a single sentence.

We are IT security Value-added distributor

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Nebosystems to accomplish?

• ISO 27K compliance
• Private cloud

SOLUTION

How did you find Nebosystems?

• Online Search
• Referral

Why did you select Nebosystems over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Nebosystems were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed to get compliance with ISO27K. One of the tasks were outsources all the servers and applications to be in a private cloud, living in a datacenter. Then protection all the servers an applications. And continius monitoring, protection and backup of whole infrastructure and data.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had a solid scope of work, in no time it was perfectly excecuted and we are continiously working with them to support the compliance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project manager was assigned for us, she kept track of everything. The respond time was perfect, way faster than the SLAs we had.Everything was delievered on time.

What was your primary form of communication with Nebosystems?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Professionalism... They know how to do their job.

Are there any areas for improvement or something Nebosystems could have done differently?

I wouldnt say i found such thing.