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Nctsupport

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Unified Solutions

NCT Support is a full-service IT solutions provider and MSP with 17+ years of experience delivering mission-critical infrastructure for enterprise clients including major airports, the Florida Turnpike, Margaritaville, and Starbucks. We bridge physical infrastructure and managed IT — offering structured cabling, CCTV, access control, VoIP, wireless networking, cloud security, M365 administration, and cybersecurity. Owner-led and headquartered in Charlotte, NC, we serve Miami, Charlotte, and Lansing with enterprise precision and dedicated responsiveness.

  • Min project size
    $5,000+
  • Hourly rate
    $150 - $199 / hr
  • Employees
    2 - 9
  • Year founded
    Founded 2008

Service Lines
IT Managed Services
80%
Building Security Services
20%
Select Focus Area
Building Security Focus
Video Surveillance
100%
IT Managed Services Focus
Cloud Server Migration
10%
Disaster Recovery
10%
Help desk
10%
Managed Hosting Services
10%
Managed Software Application & Solutions
10%
Network
10%
Security
10%
Telecom
10%
Vendor Procurement & Selection
10%
Website Maintenance
10%
Industries
Business services
40%
Telecommunications
30%
Contracting
20%
Information technology
10%
Clients
Small Business (<$10M)
80%
Midmarket ($10M - $1B)
20%

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Our Story

Every business deserves enterprise-grade IT without the red tape. NCT Support delivers owner-led, hands-on technology solutions built on precision, direct communication, and long-term partnerships. We show up, solve problems, and build infrastructure that lasts.

What Sets Us Apart

Enterprise Experience, Small Business Attention

Our team has delivered infrastructure for major airports (MIA, DEN, LAX), the Florida Turnpike, Margaritaville, and Starbucks. That enterprise precision now backs every SMB engagement — no shortcuts, no guesswork.

Owner-Led, Direct Access

Every client works directly with senior leadership, not a help desk queue. You get faster decisions, consistent accountability, and a partner who knows your environment inside out.

Physical + Digital Under One Roof

Most MSPs handle software and remote support. We also pull cable, mount cameras, and build racks. From structured cabling and CCTV to cloud security and M365 — one team, one call.

Tools and Technology

Microsoft Teams
Slack
Zoom
Skype for Business
Notion
OneDrive
Google Drive
1Password
Microsoft Word
Google Docs
Google Sheets
Microsoft Outlook

Commonly Asked Questions

We actively serve three US markets: Charlotte, NC (headquarters), Miami, FL, and Lansing, MI. For larger infrastructure projects, we deploy nationally — our portfolio includes installations across major airports and commercial facilities coast to coast.

Yes. Unlike most MSPs that only handle remote support, we also pull cable, install cameras, mount racks, and build out physical infrastructure. One team handles everything from structured cabling and CCTV to cloud security and Microsoft 365 management.

We work primarily with small and mid-sized businesses, but our experience includes enterprise-scale projects for major airports, national brands, and government infrastructure. Every client gets the same level of precision regardless of project size.

You work directly with ownership and senior-level expertise from day one. No ticket queues, no junior tech rotation. One point of contact who knows your environment and can make decisions on the spot.

Our standard rate is $150/hour with a typical project minimum around $2,500. We scope every engagement upfront with clear deliverables so there are no surprises. Managed service agreements are also available for ongoing support.

Contact Nctsupport

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