My Remote VA - Virtual Assistant Company

BACKGROUND

Please describe your company and position.

I am the Founder of The Edge

Describe what your company does in a single sentence.

The Edge is a strategic advisory practice led by Andy Gibson that helps leaders and organizations build mentally healthier, high-performing cultures through expert consultancy, training, and innovation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire My Remote VA - B2B C-Suite Executive VA Services to accomplish?

• Provide executive-level administrative support to free up time for strategic decision-making.
• Improve internal coordination and task follow-up across departments.
• Ensure professionalism and consistency in all client-facing correspondence and documentation.
• Enhance calendar and inbox management to ensure no critical communication or meeting was missed.

SOLUTION

How did you find My Remote VA - B2B C-Suite Executive VA Services?

Online Search

Why did you select My Remote VA - B2B C-Suite Executive VA Services over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Free Forever Plan

How many teammates from My Remote VA - B2B C-Suite Executive VA Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

My Remote VA supported us across several key areas that made a real difference to our day-to-day operations. They handled back-office tasks like calendar management, email follow-ups, CRM updates, and helped us stay on top of internal workflows.

On the creative side, they designed professional graphics for our presentations and social media, keeping everything on-brand and visually consistent. They also helped plan and schedule our social media content, ensuring we stayed active and engaged with our audience.

In addition, they supported us with light copywriting—whether it was polishing up emails, writing social posts, or creating short content pieces. Their virtual assistant services were especially valuable, helping with meeting prep, travel bookings, and making sure nothing slipped through the cracks.

Overall, they were reliable, proactive, and felt like a true extension of our team.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?
Working with My Remote VA had a noticeable impact on both our productivity and peace of mind. We saw a significant reduction in missed meetings, delayed follow-ups, and admin bottlenecks—our internal processes just ran more smoothly.
Our social media presence became more consistent and visually polished, which helped boost engagement and gave our brand a more professional look. Turnaround times for tasks improved dramatically, and we were able to focus more on strategy rather than getting stuck in the day-to-day.
Most importantly, we felt supported. Their team was responsive, reliable, and genuinely cared about doing great work—which made a huge difference to our overall workflow and team morale.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Their project management was excellent from start to finish. They were organized, proactive, and always on top of deadlines—everything we needed was delivered on time, often ahead of schedule.
Communication was smooth and consistent. They checked in regularly, asked the right questions, and adjusted quickly to any changes or feedback. We never had to chase them down or worry if something was being handled—it always was.
Overall, they were responsive, dependable, and made the whole collaboration feel effortless. They really understood our pace and priorities, which made working with them feel seamless.
What was your primary form of communication with My Remote VA - B2B C-Suite Executive VA Services?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?
What stood out most about My Remote VA was their attention to detail—nothing slipped through the cracks. Even with fast turnarounds, their work was consistently accurate, thoughtful, and well-executed.
The “free forever” plan was also a refreshing touch—it gave us the chance to experience their value firsthand without pressure, which really built trust from the beginning.
Beyond that, their ability to blend professionalism with a personal touch made them feel like a true part of our team. They genuinely cared about our goals and success, which is rare to find. The combination of flexibility, reliability, and quality made the experience exceptional.
I’d confidently recommend them to any business needing high-quality executive support.
Are there any areas for improvement or something My Remote VA - B2B C-Suite Executive VA Services could have done differently?
Honestly, our experience was overwhelmingly positive. If there’s one area for potential improvement, it might be expanding their onboarding materials or documentation a bit more—especially for clients who are new to working with a VA team.
That said, their team was always available to guide us through anything we needed, so it never became a real issue. It’s more of a suggestion for future scaling. Overall, they’ve been fantastic and exceeded our expectations in every way.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO and owner of a business services company. We provide consultation to businesses and build websites and social profiles for them.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire My Remote VA - Virtual Assistant Company to accomplish for HT Times Square FL?

We hired My Remote VA - Virtual Assistant Company for website building for our clients. When we were impressed, we gave them social profile creation and setup. Later, we asked them to manage our accounts receivable and payable in QuickBooks. We’ve also started mail campaigns, and they’ve been designing the creatives.

SOLUTION

What was the scope of their involvement?

My Remote VA - Virtual Assistant Company has been providing website development, designing, bookkeeping, and social media management. They’ve built websites from scratch for our clients, and they’re also building brochures we can share via mail.

What is the team composition?

We’ve worked with 2–5 teammates from My Remote VA - Virtual Assistant Company.

How did you come to work with My Remote VA - Virtual Assistant Company?

We found them through an email campaign. Their pricing fit our budget, and they offered good value for the cost.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working with them in June 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

My Remote VA - Virtual Assistant Company has delivered more client satisfaction and prompt responses. They provide almost error-free work every time. We’ve had 99.9% correct submissions and 5-star client ratings.

How did My Remote VA - Virtual Assistant Company perform from a project management standpoint?

They deliver on time and have expert teammates. We communicate via email and messaging apps.

What did you find most impressive about them?

They have a really affordable price, and all their VAs are skilled in AI.

Are there any areas they could improve?

Their VAs should take rest. As I remember, they’ve skipped lunch at times to complete tasks.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Rebecca’s Consulting Solutions, where I help small business owners streamline their operations and improve client delivery through strategic planning, process improvement, and executive support.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with My Remote VA - B2B C-Suite Executive VA Services?

I hired My Remote VA to take over time-consuming administrative tasks so I could focus on growing my business.

SOLUTION

What was the scope of their involvement?

The scope of work began with their Free Forever Admin VA plan, which included up to 1 hour of support per month. During that phase, my VA helped with email organization, appointment scheduling, and light research. 
After seeing the quality and reliability of their service, I upgraded to their Dedicated Full-Time Admin VA plan, which I’m still using to this day. My dedicated VA now handles a wide range of ongoing tasks, including:
- Calendar and inbox management
- Travel booking
- Client onboarding support
- CRM updates and data entry
- Document drafting and formatting
- Research and reporting support
- Coordination with external vendors
The support is consistent, professional, and highly responsive — it's been a seamless extension of my internal operations.

What is the team composition?

In total, 5 teammates from My Remote VA have been assigned to the project, but one is my dedicated VA.

How did you come to work with My Remote VA - B2B C-Suite Executive VA Services?

I found My Remote VA through an online search. I loved their Forever Free Plan and tried it.

What is the status of this engagement?

The project started in May 2025, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The most immediate and measurable outcome has been a significant increase in my available working hours — I’ve been able to reclaim 30–40 hours per week that were previously spent on admin tasks. This has allowed me to focus on higher-level strategy and revenue-generating activities.
Additionally:
- Response time to client emails has improved by at least 80%
- Client onboarding has become more efficient, with a smoother handoff and fewer missed steps
- I’ve been able to maintain better control over my schedule and deadlines
- My business operations feel far more organized and professional, even as my workload has grown
Overall, the ROI has been very clear in both time saved and professional capacity gained.
By saving 30–40 hours each month, I’ve been able to onboard new clients, launch a new service offering, and focus on growth tasks like marketing and strategy. The extra time has directly led to increased revenue and smoother day-to-day operations.

How did My Remote VA - B2B C-Suite Executive VA Services perform from a project management standpoint?

There haven’t been any major challenges, but like any new working relationship, it took a bit of time to find a rhythm and build trust. Once the VA became familiar with my preferences and workflow, things started running efficiently. 
My Remote VA delivers each and every task on time. We primarily communicate via email and WhatsApp. They also have instant chat support, and if required, we schedule a meeting.

What did you find most impressive about them?

What impressed me most was the level of professionalism and initiative, even during the Free Forever plan. My VA didn’t just wait for instructions — he anticipated needs, stayed organized, and communicated like a true team member. The transition to full-time support has been seamless, and the consistency in quality has been exceptional. 
Also, they have a supervisor whom I can discuss anything about my upcoming projects and plan accordingly. He is a nice guy.

Are there any areas they could improve?

One suggestion would be to provide a quick walkthrough video or onboarding guide for managing their internal CRM. I’m comfortable with it now, but in the beginning, a visual reference would’ve made the learning curve smoother.

BACKGROUND

Please describe your company and position.

I am the CEO of PeopleShares Hagerstown

Describe what your company does in a single sentence.

PeopleShare Hagerstown

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire My Remote VA - B2B C-Suite Executive VA Services to accomplish?

• Processing CV & Data Entry

SOLUTION

How did you find My Remote VA - B2B C-Suite Executive VA Services?

Promotional Offer

Why did you select My Remote VA - B2B C-Suite Executive VA Services over others?

• Pricing fit our budget
• Good value for cost

How many teammates from My Remote VA - B2B C-Suite Executive VA Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Processing CV & Data Entry on to our Platform

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project Title:
Automated CV Processing and Portal Upload as per SOP Compliance

Project Objective:
To streamline and standardize the process of collecting, verifying, and uploading candidate CVs onto the recruitment portal, ensuring adherence to organizational Standard Operating Procedures (SOPs) for consistency, data accuracy, and operational efficiency.

Scope of the Project:
This project covers the complete lifecycle of CV management, including:

Receiving CVs from multiple sources 
Screening and formatting CVs based on job role and SOP-defined criteria
Ensuring compliance with required data points and document checks
Uploading validated CVs to the internal or client-specific recruitment portal
Logging and tracking each CV submission for audit and reporting purposes
CV Collection:

Sources: Email inbox, job portals, internal referrals, etc.
Format: Accepting PDF, Word, or plain text CVs

Initial Screening:

Remove duplicate entries
Check for completeness (name, contact details, qualifications, experience, etc.)
Compare against job requirements
Formatting and Standardization:

Apply the company's standard CV template (as per SOP)
Highlight key qualifications and experience
Include candidate's consent if required by data policies
Verification:

Cross-check details with any required documentation
Conduct initial reference or background checks if mandated by SOP
Uploading to Portal:

Log into the designated recruitment portal
Input required candidate data
Attach formatted CV and any supporting documents
Tag job role, recruiter, and submission date

Post-Upload Validation:

Confirm successful upload and visibility
Log activity in the internal tracking system
Notify HR & recruiter
Tools and Technologies:

CV Management Software 
Data Tracking Sheet (Excel/Google Sheets or CRM integration)
Recruitment Portal
Compliance and SOP Adherence:
CV content formatting
Required data fields and document checklist
Upload timelines and naming conventions
Confidentiality and data protection protocols
Maintaining audit trails for all actions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they are working as my assistant and have been consistent on the deliverables.

What was your primary form of communication with My Remote VA - B2B C-Suite Executive VA Services?

Email or Messaging App

What did you find most impressive or unique about this company?

Their work quality and responsiveness stood out.

Are there any areas for improvement or something My Remote VA - B2B C-Suite Executive VA Services could have done differently?

NA

BACKGROUND

Please describe your company and position.

I am the Owner of Confidential

Describe what your company does in a single sentence.

We provide digital martketing services in the US

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire My Remote VA - B2B C-Suite Executive VA Services to accomplish?

• Managing Several tasks as my Personal Assistant

SOLUTION

How did you find My Remote VA - B2B C-Suite Executive VA Services?

Referral

Why did you select My Remote VA - B2B C-Suite Executive VA Services over others?

I was referred by one of my colleague.

How many teammates from My Remote VA - B2B C-Suite Executive VA Services were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I have been assigning several mundane tasks from my to do list to Kumari. She has been handling the tasks with ease. Well, although she is my dedicated PA but her team has also contributed exceptionally well.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timely submission and quality work without a single rework needed till now.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they were ontime and was prompt on replying on their task channel.

What was your primary form of communication with My Remote VA - B2B C-Suite Executive VA Services?

Email or Messaging App

What did you find most impressive or unique about this company?

They provided high-quality services at an affordable price.

Are there any areas for improvement or something My Remote VA - B2B C-Suite Executive VA Services could have done differently?

Not much, yes they could improve there blog.

BACKGROUND

Please describe your company and position.

I am the Owner of an Employee Training Company

Describe what your company does in a single sentence.

I offer employee training and certification

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire My Remote VA - B2B C-Suite Executive VA Services to accomplish?

• To develop a wordpress LMS

SOLUTION

How did you find My Remote VA - B2B C-Suite Executive VA Services?

Direct Approach

Why did you select My Remote VA - B2B C-Suite Executive VA Services over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Quality of Service

How many teammates from My Remote VA - B2B C-Suite Executive VA Services were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

It was to develop a Wordpress based LMS for our Internal Use by employees

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Yes, Job completed perfectly there were few suggestions that helped me improve my platform development

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were punctual and demonstrated prompt communication in response to my message.

What was your primary form of communication with My Remote VA - B2B C-Suite Executive VA Services?

Email or Messaging App

What did you find most impressive or unique about this company?

Their VAs are high-quality, experienced, and well-suited professionals, reflecting a C-suite executive level of service.

Are there any areas for improvement or something My Remote VA - B2B C-Suite Executive VA Services could have done differently?

While their platform is web-based and functional, the addition of a mobile app would greatly enhance accessibility and user experience.