Moon Technolabs

BACKGROUND

Introduce your business and what you do there.

The company is called Developer 4 Lease. Sometimes we use the operating name Toronto Professional Services. We do mobile app development for clients in pretty much any English-speaking country, mostly Canada and the US. I’m the principal.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Moon Technolabs?

I’ve been using Moon Technolabs to do most of my development for seven years now.

SOLUTION

What was the scope of their involvement?

I’ve been white-labeling apps, except for some rare occasions where I’ve allowed clients to interact directly with the developers. It’s been a little bit of web work, but mostly native app development for iPhone and Android.

How did you come to work with Moon Technolabs?

I had an application that I sold to a client and I needed somebody to build it for me, so I went looking for developers. I think I might’ve found them on Elance. I just had a good experience working with Jayanti [Katariya, Chief Executive Officer] and then with the team in general.

How much have you invested with Moon Technolabs?

The size of each project has been anywhere between $500 and $10,000.

What is the status of this engagement?

It’s ongoing since 2009.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

The fact that I’ve done probably 50 mobile apps with them, maybe more, is just a testament to the fact that I keep coming back because it’s just always a good experience. I really like working with them. In fact, they’re the first place I would call.

How did Moon Technolabs perform from a project management standpoint?

Very well. I am really happy with the interaction. I get good updates. I found them really different than other companies I’ve worked with in that part of the world because I get proactive emails. I don’t always have to ask for status updates. They used Basecamp for a period of time, and I really liked being able to have direct access. In fact, they worked in my Basecamp version for quite some time before they ended up building their own Basecamp.

What did you find most impressive about Moon Technolabs?

I would say it was two things. One is that communication has been very good. The second thing is that there have been a couple of projects I’ve pitched to them that were beyond their capability, and instead of attempting it, they were straightforward and said, “We don’t think this project is for us.”

Are there any areas Moon Technolabs could improve?

I think sometimes they’re a little heavy on the hour estimates for post-project changes when we’re charging the client for a few last-minute things they want to add. I don’t know if that is because they want to make up for what happened in the project, but that would be my only constructive comment.

BACKGROUND

Introduce your business and what you do there.

Moon Technolabs worked on the development of an iPhone app called PeopleFlasher. I am the owner.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Moon Technolabs?

About five years ago, when there were only about 30,000 apps, I thought of a goofy app and I needed someone to build it for me. It’s called PeopleFlasher. It sounds dirty but it’s not. The app turns the iPhone screen into a bulletin board that flashes messages that can be seen at quite a distance, for instance, across a restaurant. The user can enter his message by typing or dictation. We have a series of categories of messages for dining and traveling. My son even got involved making pickup lines. You can pick from presets or you can make your own on the spot. We developed it so that if you were traveling, you don’t have to speak the local language, you don’t have to understand them and they don’t have to understand English because the message flashes right in front of them. There are other bells and whistles as well. You can go into the app and there is a section of it called “world flash” where you can see who’s flashing in real time anyplace in the world and it’ll show the flashes sequentially.

If it’s a short message, it flashes on and off and if it’s a longer message, the message scrolls across the screen. The user can pick the colors but the font colors are very visible at a distance. I use it a lot to hail a taxi. I spot them half a mile away and they’re so intrigued when it says, “Taxi, Taxi, Taxi” that they sometimes pass other people and pick me up.

SOLUTION

How did you come to work with Moon Technolabs?

I found them on Elance. We had proposals from several providers. They seemed qualified to do the job and the price was right.

How much have you invested with Moon Technolabs?

I priced it out here in the States and the cost would have been just under $50,000 to develop the app with all the bells and whistles from beginning to end. Moon Technolabs did it for under $2,000.

What is the status of this engagement?

My first contact with them was in July 2009. We did just the one project with them.

RESULTS & FEEDBACK

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

It was picked pretty quickly as an iPhone staff favorite. We have users in 42 countries.

What did you find most impressive about Moon Technolabs?

Jayanti, who was my contact, is just a pleasure to work with. He’s very responsive. I think I’ve only talked to him three times on the phone and we did everything by email very seamlessly. I would describe my work as “fly by the seat of my pants” because I was dreaming up goofy stuff as we went along. He was able to respond to zillions of changes, new ideas, and add-ons as we went along. It was kind of like writing music, you do it as you go along and that’s what we did. We ended up with a symphony.

Are there any areas Moon Technolabs could improve?

Because of the language barrier, the job had to be done 99% by email. There was a time difference, but that was easy for me because I just get up early. I’d get them before they had to go to bed. We got our time schedules together and we communicated very well by email.

BACKGROUND

Please describe your company and position.

I am the CEO of EUQUES GmbH

Describe what your company does in a single sentence.

We build platforms for future needs!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Moon Technolabs to accomplish?

• Go on developing our inhouse-started platform
• Implement different API connctions to 3rd-party software
• Setup Live-Streaming over mobile devices
• Set up server infrastructure
• Setup a WP-Website
• Implement Viceo-Call option

SOLUTION

How did you find Moon Technolabs?

Upwork

Why did you select Moon Technolabs over others?

• Pricing fit our budget
• Reliable and Transparent

How many teammates from Moon Technolabs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

All key deliverables were managed over Basecamp and we have set up a Scrum-routine

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ready-to-use increments after each sprint

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Delays were communicated instantly and transparently when faced.

All tasks were defined and documented in Basecamp

What was your primary form of communication with Moon Technolabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

A wide range of experts for any of the use cases our project needed. Easy to communicate with and clear and strategic workflow

Are there any areas for improvement or something Moon Technolabs could have done differently?

Maybe a German-speaking Project Lead

BACKGROUND

Please describe your company and position.

I am the Director of TheQuoteCircle LTD

Describe what your company does in a single sentence.

We help social media brands/clients organically grow their social media presence through content and marketing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Moon Technolabs to accomplish?

• Create an Android App
• Create a working VPN
• Include privacy features

SOLUTION

How did you find Moon Technolabs?

Upwork

Why did you select Moon Technolabs over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Moon Technolabs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The development team built a VPN-based mobile security application designed for privacy, stability, and seamless connectivity.

Key deliverables included:

• Developing a user-friendly VPN application for mobile devices
• Implementing security measures to ensure safe and stable connections
• Optimizing the app for performance and reliability
• Refining the user interface and experience based on feedback

The team focused on delivering a high-quality, secure, and efficient VPN solution to enhance user privacy and connectivity.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Measurable Outcomes from the Project:

• High User Adoption: Successfully deployed the VPN application with a growing user base.
• Improved Connection Stability: Optimized infrastructure to ensure consistent and reliable connections.
• Seamless User Experience: Enhanced usability and interface for smooth onboarding and daily operation.
• Positive Feedback: Users reported increased security and performance improvements.
• Scalability Achieved: The system was built to support expansion and accommodate more users efficiently.

The project delivered a secure, high-performance VPN solution that met user needs while ensuring long-term scalability and reliability.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team utilized Basecamp for project management, ensuring that all deliverables, timelines, and communication were clearly organized and accessible. They maintained a structured workflow, keeping tasks on track and efficiently addressing updates. 
Deliverables were provided on time and were highly responsive to any requests or adjustments needed throughout the project. Their proactive approach and clear communication made the process smooth and transparent.

What was your primary form of communication with Moon Technolabs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of this company was the depth of expertise and scale of its operation. With a large team of developers and specialists, it was able to execute tasks quickly and efficiently. Its ability to mobilize experts as needed ensured that every aspect of the project was handled with precision and speed, making the entire process seamless and highly effective.

Are there any areas for improvement or something Moon Technolabs could have done differently?

One area for improvement could be stronger English communication, as occasional language barriers require some clarification. However, aside from that, the team was incredibly helpful, highly intelligent, and extremely efficient in executing the project. Their technical expertise and responsiveness more than made up for any minor communication challenges.

BACKGROUND

Please describe your company and position.

I am the CEO of MuyBi

Describe what your company does in a single sentence.

MuyBi is a procesing payment and software solution for Small/Medium bussinesses 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Moon Technolabs Pvt Ltd to accomplish?

• Create Milestone and Scope of work for a SaaS POS software
• Create Software Design
• Develop the application

SOLUTION

How did you find Moon Technolabs Pvt Ltd?

• Clutch Site
• Freelancer company

Why did you select Moon Technolabs Pvt Ltd over others?

• High ratings
• Company values aligned

How many teammates from Moon Technolabs Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Project Planning and Initiation
• Branding and Identity Design
• Website Development
• Software Development
• Implementation and Training
• Software/UI Design

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Planned vs. Actual Milestone Completion: Percentage of milestones completed on time compared to the project plan.
• Market Insights Report
• Load Time
• Bounce Rate
• User Satisfaction

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They achived the Scope of work, milestone, design, executive phases, project plan and project documentation 

What was your primary form of communication with Moon Technolabs Pvt Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• They are a talented and passionate team.
• Sustainable and Ethical Practices
• Robust Technological Infrastructure

Are there any areas for improvement or something Moon Technolabs Pvt Ltd could have done differently?

Proactive Risk Management

BACKGROUND

Please describe your company and position.

I am the CEO of Adtones

Describe what your company does in a single sentence.

Audio Advertising Platform

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Moon Technolabs Pvt Ltd to accomplish?

• Develop a complimentary app to our network service

SOLUTION

How did you find Moon Technolabs Pvt Ltd?

Working through another platform

Why did you select Moon Technolabs Pvt Ltd over others?

technical know-how

How many teammates from Moon Technolabs Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a high-quality proprietary mobile app using certain aspects of VOIP We can't expand more than this at this time.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project is still in progress but key deliverables have been met from a technology point of view.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great communication

What was your primary form of communication with Moon Technolabs Pvt Ltd?

Virtual Meeting

What did you find most impressive or unique about this company?

The technological know-how.

Are there any areas for improvement or something Moon Technolabs Pvt Ltd could have done differently?

No

BACKGROUND

Please describe your company and position.

 I am the System Administrator of an it services company 

Describe what your company does in a single sentence.

ISP, especially email and webhosting services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Moon Technolabs Pvt Ltd to accomplish?

• PHP development

SOLUTION

How did you find Moon Technolabs Pvt Ltd?

Upwork

Why did you select Moon Technolabs Pvt Ltd over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Successfull trial work

How many teammates from Moon Technolabs Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Moon Technolabs stepped into our ongoing PHP development project, bringing with them a promise of expertise and collaboration. Their contribution has been instrumental in achieving a significant milestone, and their continued involvement fills us with optimism for the project's future.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They finished a system conversion, which already has been started before. In the meantime we could roll it out to productive systems.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They respond very fast. The communication is really great. Agreements are adhered to.

What was your primary form of communication with Moon Technolabs Pvt Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

There are really a lot of people! Always kind and respectful.

Are there any areas for improvement or something Moon Technolabs Pvt Ltd could have done differently?

They are using the project management basecamp. This software could have more features.

BACKGROUND

Please describe your company and position.

I am ane executive of BUZZR

Describe what your company does in a single sentence.

Sports-based social media app connecting sports fans to athletes, teams and eachother.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Moon Technolabs Pvt Ltd to accomplish?

• Develop our app entirely

SOLUTION

How did you find Moon Technolabs Pvt Ltd?

Online Search

Why did you select Moon Technolabs Pvt Ltd over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Moon Technolabs Pvt Ltd were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop app from beginning to end. Letting users communicate with eachother, follow eachother, and post content. App development and web app.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Meeting set milestones. Project was split up into phases and they met each deadline.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time consistently! Great team, and very attentive.

What was your primary form of communication with Moon Technolabs Pvt Ltd?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their dedication to a project, great quality of work, and quick response

Are there any areas for improvement or something Moon Technolabs Pvt Ltd could have done differently?

Not really an improvement on their end, but as the owner seeking their help I would say just be 100% specific on what you need and don't assume they know to add certain features if not instructed.

BACKGROUND

Please describe your company and your position there.

The company was created almost at the same time as the project with Moon. It is an application that is supposed to block gambling on the internet with a very high resistance to uninstallation. I am the founder and the future CEO as soon as the application is officially launched on the market. It is a project that I lead with several partner (friend) in parellel of our respective jobs and busy agenda.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Moon Technolabs Pvt Ltd, and what were your goals?

This is our first major project. We have never developed such a technologically complex application. We were reassured by Moon Technolabs because it is a big company very well established in India and with a solid worldwide reputation. They have a large and highly qualified staff.

There are many skills under one roof, something quite rare in the industry today. Finally, we were impressed with their past client portfolio. Some great companies and projects have been done with them in the past. Finally the big boos, Jayanti is a very inspirational leader

SOLUTION

How did you select this vendor and what were the deciding factors?

What reassured us is Moon, is the very wide range of skills that have in-house. He masters all the skills from start to finish. I find that the price per hour for complex requests outside the scope of work are very competitive. Finally, the price of the project is very reasonable. No additional costs outside the scope of work have been requested.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After a very long meeting, we set up the goals and objectives. Moon Technolabs participated in the beginning and for free in the framing of the project which was not yet mature. They greatly participated in the modelling of the project. The design was done very quickly. Then followed a year of back and forth and progress to arrive at a beta version much better than 90% of competing apps available on the market.

How many resources from the vendor's team worked with you, and what were their positions?

About fifteen people under the leadership of a dedicated project manager. Divided in 3 groups. One for Android, one for Windows and one for Mac. Each group is under the guidance of a leader. The Android group was particularly good.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Based on the technical promise of our marketing department (technically realized by Moon Technolabs) we have a lot of registrations. Moon has succeeded in propelling some technology that is still not very present on the market of parental control applications such as live nudity detection.

Describe their project management style, including communication tools and timeliness.

If there is a problem, I always have the beginning of an answer within the hour. They are always there to organize a call. At the beginning, it takes some practice to understand the Indian accent. In any case, no problem is left without a solution. I recommend them and I intend to keep them for a second project still in the pipeline

What did you find most impressive or unique about this company?

The team is very qualified. I don't recall hearing from them once that something was impossible or without alternative solutions. Great ability to solve complex problems under tight deadlines. The work flow is fairly steady week after week. Their work scales are weekly. Sometimes they go so fast that I don't always have time to give feedback.

Are there any areas for improvement or something they could have done differently?

The most important thing is that they respect the best practices and are even able to do better than what is already offered on the market. However, I would have liked to have more feedback and visibility on the deadlines.

BACKGROUND

Please describe your company and your position there.

Diaspora Freight Forwarding is a Canadian freight forwarding company that ships mostly to Africa on behalf of Africans in diaspora. I am one of the managing partners.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Moon Technolabs Pvt Ltd, and what were your goals?

I contacted Moon Technolabs Pvt Ltd with the intentions to develop an App called "Port Eye". Port Eye gives Africans in diaspora the ability for them to know their "Estimated Time of Release" from the port in Africa. They are able to track and see the status of their shipment after the Estimated time of Arrival.

We are able to updates these customers in real time the clearing progress of their shipment, make payment directly to customs, upload invoice and chat in real time with one of our port agents. They are well organized, it was fun working with all the team members, Jiyanti, Krunal, W12, D4 and D5 cheers guys!!!

SOLUTION

How did you select Moon Technologies Pvt Ltd and what were the deciding factors?

I selected Moon Techlabs out of all the other guys based on the first advise they gave me, which was that they would rather develop a web app for me instead of an app that i initially wanted them to develop. He saved me money right there and for me, he choose to satisfy customers than exploiting them.

Another deciding factor was the fact that after i explained my idea to them. They presented it to me as the scope of the work and it was so clear right now. At this time, i realised i had to be serious, because i just signed up. They give you To-Do list and you must submit within a specific time otherwise they won't we will stuck on the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We used chat box, word press, PHP, AWS, Twillio, Adobe Photos and Videos (good quality).

How many people from the Moon Technologies Pvt Ltd team worked with you, and what were their positions?

Project Manager, Designer, Developers and CFO.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Am 100% my clients would love it, because its first of its kind in Africa.Its a transparent process which a lot of Africans love but they lack due to some corrupts agent back in Africa.

Describe their project management style, including communication tools and timeliness.

We always giving task, we talk on Google meetings, we submit our deliverables and we respond to queries.

What did you find most impressive or unique about this company?

Their recommendations stood out in the partnership. The sites they give you to get what you need to make your own site beautiful and attractive to customers.

Are there any areas for improvement or something they could have done differently?

Everything was perfect, Except that i wish the guy that composed the scope of work would also be a copywriter. So that my to-do list will reduce. lol