CRM Consulting and SI Custom Software Development ERP Consulting and SI
Microsoft Dynamics CRM Sales automation Microsoft Dynamics ERP
Confidential
Mar. 2023 - Ongoing

4.5

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their dedication to understanding business requirements and user needs was impressive."

Jul 7, 2026

Director, Manufacturing Company

Anonymous

Manufacturing
Vancouver, Washington
501-1,000 Employees
Online Review
Verified

Monocorp Software has provided Dynamics 365 support for a manufacturing company. The team has improved the UI, built automations and business process flows, and performed core administration.

Monocorp Software has helped the client increase adoption from 10% to around 80%, improve forecastable sales pipeline accuracy from 0% to 70%, and reduce data entry time. The client was very satisfied with the results and saw better daily usability. The team was responsive and managed changes well.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of a manufacturing company

Describe what your company does in a single sentence.

We manufacture, warehouse, and distribute beverage ingredients

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Monocorp Software to accomplish?

Improve overall UI of D365 Sales & Customer Service
Create automations in and sophisticated the Business Proces Flow in D365 Sales
Perform core administrator functions and system health activities

SOLUTION

How did you find Monocorp Software?

Referral

Why did you select Monocorp Software over others?

Pricing fit our budget
Good value for cost
Referred to me
Excellent customer service

How many teammates from Monocorp Software were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Ongoing improvement and support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increasd adoption from 10% to ~80%

Forecastable Sales pipeline from 0% to 70% accuracy

Reduced data entry time for users

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive to plans, changes, and individual outreach. Adept at managing multiple priorities and maintaining feedback loops

What was your primary form of communication with Monocorp Software?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their dedication to understanding business requirements and user needs was impressive. Excellent consultation services.

Are there any areas for improvement or something Monocorp Software could have done differently?

Not that I can think of

RATINGS

4.5

API Development Other Application Development
REST API
$10,000 to $49,999
May 2026 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I'm very satisfied with our relationship with Monocorp Software."

Jul 7, 2026

President & CEO, ezWaiverPlus

Steve Lahm

Information technology
Plymouth, Minnesota
1-10 Employees
Online Review
Verified

Monocorp Software has built API integrations with Microsoft Dynamics and a global on-site security software system for a document signing and management company.

Monocorp Software has delivered items on time for the client. The client is satisfied with the results and the API integration work. Monocorp Software is responsive, worked hard to meet requirements, and communicated through email or messaging apps throughout the project.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the President, CEO of ezWaiverPlus

Describe what your company does in a single sentence.

We provide electronic document signing and management services that focus on automating our customers workflows through API integrations with other enterprise software solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Monocorp Software to accomplish?

Complete Integration with Microsoft Dynamics.
Complete Integration with a global onsite security software system.

SOLUTION

How did you find Monocorp Software?

Referral

Why did you select Monocorp Software over others?

Referred to me

How many teammates from Monocorp Software were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included weekly Agile meetings with customer to define development goals and keep priorities in focus to make sure that requirements are being met.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Project deliverables and due dates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they delivered items on time. Monocorp has been very responsive and has worked hard to meet the project requirements.

What was your primary form of communication with Monocorp Software?

Email or Messaging App

What did you find most impressive or unique about this company?

Monocorp has significant expertise in API integration development as it applies to our development software and Microsoft Dynamics.

Are there any areas for improvement or something Monocorp Software could have done differently?

I'm very satisfied with our relationship with Monocorp Software.

RATINGS

5.0

Monocorp Software

Solutions that fit. Results that last.

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