MOMO Media

BACKGROUND

Please describe your company and position.

I am the Plumber of Plumbing Company

Describe what your company does in a single sentence.

We do plumbing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MOMO Media to accomplish?

• Design a good logo
• Logo Package
• A good website

SOLUTION

How did you find MOMO Media?

Online Search

Why did you select MOMO Media over others?

• High ratings
• Good value for cost

How many teammates from MOMO Media were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged MOMO Media to design a full logo and website package for our business. The scope included brand discovery, logo design with multiple concepts and revisions, and a fully responsive, custom-designed website. Key deliverables included the final logo files in all necessary formats, a brand style guide, and a completed website with enquiry forms, full testing across devices, and business email setup connected through the website. Everything was tailored to reflect our brand and work smoothly from day one.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching the new logo and website, we’ve received great feedback on the design and how professional everything looks. The enquiry forms are working smoothly, and we’ve had a noticeable increase in online enquiries compared to before. Having our business email connected properly through the site has also made our communication more reliable and streamlined. The overall experience feels more polished, and the brand now reflects who we are much better.
The designs were clean, professional, and exactly what we were after. Everything was delivered on time, communication was easy, and the end result reflected a strong understanding of our brand and goals. From start to finish, working with MOMO Media was a fantastic experience. They took the time to understand our brand, delivered outstanding designs, and made the entire process seamless. The communication was clear, the project was delivered on time, and we couldn’t be happier with the results. Highly recommend!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was smooth from start to finish. MOMO Media kept us updated throughout the process and were always clear about timelines and next steps. They delivered everything on time, and any feedback or changes we had were handled quickly and professionally. Communication was easy, and they were genuinely responsive to our needs; it felt like a really collaborative process. MOMO Media delivered everything on schedule, and there were no delays. They were efficient and always kept us informed about the progress, ensuring everything was ready when promised.

What was your primary form of communication with MOMO Media?

In-Person Meeting

What did you find most impressive or unique about this company?

What stood out most was how well MOMO Media understood our brand from the beginning. They didn’t just give us a generic design; they really took the time to create something that felt right for our business. Their eye for clean, modern design and the way they kept everything simple yet professional was spot on. Plus, being local in Perth made the whole experience more personal and easy to manage. The quality of the logo and website far exceeded what we expected for the price. Considering the level of service, attention to detail, and the final product, it was definitely great value for money. We feel like we got more than our money’s worth, especially with the results we've seen. 

Are there any areas for improvement or something MOMO Media could have done differently?

Honestly, the experience was really smooth overall. I’d rate the likelihood of recommending MOMO Media a 5 out of 5. We’ve had an excellent experience with them, and based on the results, I’d definitely recommend MOMO Media to anyone looking for high-quality logo design and website services. They truly understand what businesses need to succeed online.