MMC Global

BACKGROUND

Please describe your company and your position there.

I am the CEO of Barclay Prime Restaurant which is located in United States.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire MMC Global, and what were your goals?

We have a large number of employees and our organization is running major functional areas such as HR, finances, IT department, etc. Here at our company, we are facing serious challenges to manage employees' payroll which is basically the HR major function. To monitor their attendance and then calculating their employees’ salaries is one of the hectic tasks for HRs. We have discussed it with our senior management and they are ready to buy a systematic solution for this problem. But we are planning for long-term solutions so few of them propose the idea of customized software solutions. And then we met the MMCGBL project manager who handles a pile of projects. The goal of getting software to streamline employees’ payroll system is now solved by having an ERP solution by MMCGBL.

SOLUTION

How did you select this vendor and what were the deciding factors?

When we decided to outsource software so first we research the market and side by side, we also discussed our surroundings who are using this type of solution in their organization. Believe us, 2-3 mates are advising us to go for MMCGBL.

We conduct research throughout the MMCGBL website or other online platforms Ask a few more people who have already their clients (mentioned on their website) See their entire portfolio and even personally use apps that are live on the app store. That is quite impressive. Also, I couldn’t find any pricing plan so we thought why not schedule a meeting with them. And finally request a consultation via the form.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They have a very streamlined workflow where they keep us in the loop. Also, they have a slack platform where they are 24/7 active for assistance and providing us details of the project and what worked has been done, and what is in pipeline. Also, they start with the basic product development cycle such as ideation, validation, researching, prototyping, designing, development, testing, etc,

How many resources from the vendor's team worked with you, and what were their positions?

The team of seven people worked on my project and are dedicated to us 24/7. They are well-informed on every plan and strategy and also somebody was always available to assist me or communicate with me if any problem occur. The team includes: Project manager Senior developers for backend Developers for frontend SQA team lead

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Not at the moment.

Describe their project management style, including communication tools and timeliness.

As I have mentioned above, they use slack, and Jira for communication. Also used Figma and adobe for designing. Their management style depends on the project and for us, they picked agile methodology.

What did you find most impressive or unique about this company?

Their strong coordination and decision-making skills. They are swift, proficient, organized, and meticulous.

Are there any areas for improvement or something they could have done differently?

Overall, they are perfect but they must need to buy maximum tools to increase their productivity.