mIT solutions GmbH

mIT solutions GmbH specializes in process digitization, service management, and modular business software. At the heart of its offerings is EcholoN, a flexible platform for digitizing, automating, and scaling business processes in IT, operations, service, maintenance, quality, compliance, and administration. Companies use EcholoN for, among other things, IT service management based on ITIL, field service management, workflow and process automation, self-service portals, data integration, reporting, and quality and compliance processes.

The solution can be used across industries and helps organizations make processes more transparent, reduce media breaks, and clearly define responsibilities. Depending on requirements, EcholoN can be operated as an on-premises solution, cloud/SaaS, or managed service. Thanks to configurable workflows, role models, interfaces to systems such as ERP, SAP, or CRM, and updatable extensibility, the platform is suitable for both medium-sized companies and larger organizations.

With over 25 years of industry experience, more than 400 customers, and a long-term support approach, mIT solutions stands for practical digitalization, stable processes, and sustainable customer value.