Minutes Technology

BACKGROUND

Please describe your company and position.

I am the Director of Mabieat Marketing Pvt Ltd.

Describe what your company does in a single sentence.

Hospitality promotion service provider. We offer luxury hotel membership to the users. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Minutes Technology to accomplish?

• End-to-end mobile app development for both iOS and Android platforms
• Backend development and architecture, including admin panels and CRM integration
• Implementation of subscription and membership management systems
• UI/UX design

SOLUTION

How did you find Minutes Technology?

Referral

Why did you select Minutes Technology over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Minutes Technology were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Minutes Technology was responsible for delivering a comprehensive digital solution for Club Mabieat. The scope of work included full-cycle product development—from concept to launch—across mobile, web, and backend systems.

1. Mobile Applications (iOS & Android):
2. Backend Development
3. Admin Dashboard / CRM Panel
4. Website Development
5. Design & UX
6. Testing & Deployment

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful Launch Across Platforms:
Both the iOS and Android apps went live without critical issues and were approved by their respective app stores in the first attempt.

Subscription Conversions:
The membership model was implemented effectively, users were able to purchase and use it without any issue.

Operational Efficiency:
The custom-built admin dashboard allowed our internal team to manage partners, track redemptions, and update offers in real-time.

Partner Feedback:
Hotels, Restaurant and lifestyle partners reported a smooth redemption flow and increased visibility among high-intent users.

Scalability and Stability:
The platform was built with scalability in mind and has shown strong performance with minimal downtime or critical bugs, even as the user base grew.
 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Minutes Technology demonstrated strong project management throughout the engagement. They followed a structured, agile approach—breaking the project into sprints with clear timelines, deliverables.

Timely Delivery:
Most key milestones were delivered on schedule, including app prototypes, backend modules, and the final deployment. When minor delays occurred, they were communicated proactively and resolved quickly without affecting the overall timeline.

Communication & Responsiveness:
We had weekly check-ins via Meet/text/email, with monthly updates. They were highly responsive to our queries, open to feedback, and quick to adapt to evolving requirements.

Flexibility & Collaboration:
The team was collaborative, accommodating several mid-project changes (such as UX tweaks and feature prioritization) without compromising the overall progress. They acted as true partners rather than just service providers.
 

What was your primary form of communication with Minutes Technology?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Minutes Technology was their ability to combine technical expertise with a deep understanding of product vision. They didn’t just build what we asked—they proactively offered suggestions to improve the user experience, streamline backend workflows, and future-proof the platform.

Their design sensibility, attention to detail, and responsiveness stood out, especially given the complexity of building a subscription-based app with multiple user roles and live offer redemptions. They operated like an extension of our in-house team.

Are there any areas for improvement or something Minutes Technology could have done differently?

Honestly, we had a seamless experience with Minutes Technology. They delivered everything as promised, maintained clear communication throughout, and were proactive in addressing any challenges.