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Miles IT

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Providing Managed IT & Custom Software Since 1997

Miles IT has spent 29 years keeping businesses running and building the software they run on. Whether you need a managed IT services partner, a software development company, or both, you get a team with the depth to do it right and the responsiveness to prove it. We reply in seconds, not minutes, with 24/7 coverage.

  • Min project size
    $10,000+
  • Hourly rate
    $100 - $149 / hr
  • Employees
    250 - 999
  • Locations
    Tampa, FL
  • Year founded
    Founded 1997
  • Languages
  • Timezones

Overview by:

Reviewer avatar
Chris Miles
CEO About the Team

1 Language that we service

  • English

1 Timezone that we service

EST
Eastern Standard Time (EST)

2 Locations

  • Tampa , FL
  • Lumberton Township , NJ

Service Lines
Custom Software Development
35%
IT Managed Services
20%
Web Development
20%
Cybersecurity
15%
AI Development
10%
Select Focus Area
AI Expertise
AI Recommendation Systems
25%
Chatbots & Conversational AI
20%
Natural Language Processing
20%
Machine Learning
15%
Computer Vision
10%
Voice and Speech Recognition
10%
Application Platforms
Azure Platform
50%
Linux server
20%
Amazon Application Development Framework
10%
Windows server
10%
Google app engine
5%
Other app platform
5%
AI Technologies & Models
Anthropic
50%
Open AI GPT-3
40%
Deepmind Gopher
10%
Cybersecurity focus
Breach Detection & Incident Response
20%
Cloud Security
15%
Identity & Access Management
15%
Cybersecurity Consulting
10%
Network Security
10%
Vulnerability Management
10%
Account Takeover (ATO)
5%
Dark Web Monitoring
5%
Managed SIEM Services
5%
Threat/Attack Simulations
5%
Frameworks and CMS
.NET
45%
Angular
20%
Laravel
15%
NodeJS
5%
Other frameworks and CMS
5%
React
5%
Ruby on Rails
5%
IT Managed Services Focus
Help desk
20%
Security
20%
Network
15%
Disaster Recovery
10%
Managed Software Application & Solutions
10%
Cloud Server Migration
5%
Governance & Compliance Assessments
5%
Hardware
5%
IT Budgeting
5%
Managed Hosting Services
5%
Programming & Scripting
PHP
15%
SQL
15%
ASP.NET
10%
C#
10%
JavaScript
10%
Typescript
10%
AJAX
5%
ASP
5%
Other programming & scripting languages
5%
Python
5%
Visual Basic
5%
XML
5%
Industries
Financial services
15%
Medical
15%
Business services
10%
HVAC
10%
Legal
10%
Real estate
10%
Retail
10%
Supply Chain, Logistics, and Transport
10%
eCommerce
10%
Clients
Midmarket ($10M - $1B)
60%
Enterprise (>$1B)
25%
Small Business (<$10M)
15%
Certified in:
IT Managed Services Help desk

Pricing Snapshot

Min. project size $10,000+
Avg. hourly rate $100 - $149 /hr
Rating for cost 4.6 /5

What Clients Have Said

Miles IT offers competitive pricing that aligns with clients' budgets, providing good value for cost. Clients appreciate their efficient communication and timely project delivery, indicating strong overall satisfaction with the cost-effectiveness of their services.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $49,999 based on 7 reviews
< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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Miles IT Review Insights

Overall Review Rating

5.0
  • Quality 4.9
  • Schedule 4.9
  • Cost 4.6
  • Willing to Refer 4.9

Top Mentions

Review Highlights

  • Successful Cloud Migration Projects

    Miles IT has effectively managed complex cloud migration projects, improving efficiency and reducing manual processes for clients. Their approach includes thorough planning and execution.

  • Expertise in Software Development and Integration

    Miles IT is skilled in developing and integrating complex software solutions tailored to clients' unique requirements, resulting in long-term functionality and minimal need for updates.

  • Prompt Issue Resolution and Support

    Clients commend Miles IT for their prompt resolution of issues and proactive support, helping maintain smooth operations and minimize disruptions.

  • Collaborative Approach in Problem Solving

    Miles IT collaborates closely with clients to solve complex challenges, providing valuable input and adapting to client feedback, which enhances project outcomes.

  • Areas for Budget Clarity and Scope Management

    Some clients noted the need for clearer budget management and scope definition to avoid project delays and additional costs, suggesting room for improvement in initial project planning.

  • Effective Project Management

    Miles IT's project management is praised for being efficient and organized, with timely delivery and strong communication. Clients appreciate the clarity and professionalism in managing projects.

Miles IT Reviews

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IT Services for Foodservice Distribution Company

  • IT Managed Services
  • Hardware Help desk Managed Hosting Services Network Other IT managed services
  • Confidential
  • June 2026 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Miles IT seems to be a great and always improving partner."

Aug 3, 2026
Pricing Manager, Foodservice Distribution Company
Anonymous
Verified
  • Supply Chain, Logistics, and Transport
  • Birmingham, Alabama
  • 51-200 Employees
  • Online Review
  • Verified

Miles IT provides ongoing IT support for a foodservice distribution company. The team is responsible for replacing and managing the client's remote desktop servers.

IT Support for Wholesale Fabric Company

  • IT Managed Services
  • Hardware Help desk Telecom
  • Confidential
  • June 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"Andrew is quick to call and help me figure out my printer issues."

Jun 30, 2026
Customer Service Rep, Wholesale Fabric Company
Fina Tuisee
Verified
  • Other industries
  • Oceanside, California
  • 11-50 Employees
  • Online Review
  • Verified

Miles IT provided IT support for a wholesale fabric company. The team assisted with the client's computer, logins, and printer.

Managed IT Services for Telecommunications Company

  • IT Managed Services
  • Confidential
  • June 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"MilesIT did exceptionally well."

Jun 25, 2026
Sr Solutions Architect, Telecommunications Company
Anonymous
Verified
  • Telecommunications
  • Norcross, Georgia
  • 11-50 Employees
  • Online Review
  • Verified

Miles IT provided IT services for a telecommunications company. The team was responsible for providing access to another employee's email.

Managed IT Services for Accounting Firm

  • Cybersecurity IT Managed Services Web Design
  • Confidential
  • Feb. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

"The team has always been friendly, extremely competent, and helpful."

Jun 4, 2026
Operations Accountant, Accounting Firm
Laura
  • Financial services
  • Duluth, Georgia
  • 1-10 Employees
  • Online Review

Miles IT provides ongoing IT services for an accounting firm. The team handles all of the client's IT needs.

Web Dev & Digital Marketing for Career School

  • Web Development
  • Confidential
  • May 2015 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0

“Miles Technologies developed a team that started to better understand our unique needs and work our project forward.”

Jun 4, 2019
CEO, Private Career School
Anonymous
Verified
  • Education
  • New Jersey, United States
  • 11-50 Employees
  • Online Review
  • Verified

Miles Technologies designed and developed a company website to help career school be more competitive in the market. Since launch, they’ve continued to provide ongoing digital marketing services.

Showing 11-15 of 15 Reviews

Our Story

Miles IT is a company made up of caring experts who are as passionate about technology as we are about people. For over 29 years, we’ve been committed to helping people accomplish more. Our dedicated teams have an in-depth understanding of both business and technology, giving us unparalleled insights into the best ways to solve your problems.

With 500+ IT professionals and a 99.7% Project Success Rate, we’re ready to help your business thrive.

Meet the Team

Chris Miles

Chris MilesCEO

Since 1997, Chris Miles has been leading the Miles IT team with passion and purpose. He helps business leaders discover the power of technology and has had a hand in nearly every company role, from programming to website development.

John Bialous

John BialousCOO

John has been a core member of the Miles IT team for over 20 years. He works to create the company's vision, develop and strengthen its culture, and ensure that customers have an outstanding experience working with Miles IT.

Dan Carpenter

Dan CarpenterPresident, IT Services

Dan has been working professionally in the IT field since he was 16 years old. He provides excellent leadership to his team, always staying on the pulse of technology to keep clients’ IT environments secure, functional, and efficient.

JP Lessard

JP LessardPresident, Software Services

JP has been part of the Miles IT team since 2001 and is passionate about helping people accomplish more. He has in-depth expertise in business process improvement, software design, system integrations, strategic road-mapping, & continuous learning.

John Horner

John HornerVice President, Software Consulting

With over 20 years of experience, John thrives on solving complex problems and seeks to positively impact people's daily lives. He leads software product and service development efforts, provides client consultation, and oversees multiple teams.

What Sets Us Apart

Responsiveness

We’re committed to fast response and respond in seconds, not hours. You Request, We Respond, It Gets Done!

Business & Technology Expertise

We have in-depth knowledge of both business and technology, helping you make the best decisions that drive growth and competitive advantage at your company.

Commitment to Quality

We let the quality of our services dictate success. We don't lock people into contracts to retain their business, instead using a month-to-month, flexible pricing approach.

Quick Facts

13 Verified Clutch Clients

29 years in business

Tools and Technology

RingCentral
Google Drive
SharePoint
Google Chat
Google Docs
Microsoft Azure
AWS
New Relic
Power BI
HubSpot
Zendesk

Commonly Asked Questions

Miles IT’s managed IT services include 24/7/365 helpdesk support, unlimited remote & onsite support, proactive cybersecurity, user device management, and more. Our Miles Assurance Plan (MAP) is our all-in-one IT package that includes everything you need to run your business smoothly and securely.

Our industry-agnostic teams, fast response time, and knowledge of business and technology help us stand out from competitors. We divide IT support teams by industry, so you’ll work with the same experts every time who are already well-versed in your vertical. We also respond FAST and are committed to responding in seconds, not hours. Finally, we have a strong background in business best practices as well as technology, allowing us to provide the best support and recommend top solutions for our clients.

Yes! Miles IT can act as your full IT team or work alongside your in-house team to provide additional technical expertise, offer backup support, assist with projects, and more. Our co-managed IT service offering means that we handle as many of your IT needs as is necessary.

Most new systems are started with a platform we built ourselves (our Head-Start Framework) that includes a foundation for many aspects of the software. It is built using the most modern web and mobile technologies. We also build new software from the ground up as needed, and can use just about any technology platform your project warrants.

Our rapid quality development process allows us to create high-quality systems very quickly, with a high adoption rate. We leverage 29+ years of experience in building custom software to provide innovative solutions to the most challenging business and technology problems.

Premier Verified means Clutch independently confirmed Miles IT is a legally registered business,
has had its financial risk status checked (Creditsafe: Moderate Risk), and is backed by 13 verified client reviews averaging 5.0 stars.

Learn More
Verified Client Reviews
13
Overall Review Rating
5
Source
Clutch
Last Updated
September 28, 2026

Business Entity

Business Entity Name Miles IT Company
Source Florida Department of State, Division of Corporations
Jurisdiction of Formation Florida
Date of Formation February 10, 1997
Status Active
Last Updated July 8, 2026
ID P25000030704

Credit Report Results

International Credit Risk Assessment Moderate Risk
Source Creditsafe
Last Updated July 17, 2026
Learn More About The Clutch Verification Process

Locations (2)

400 North Tampa Street Tampa, FL, United States 33602

401 - 500

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Enrico Camerinelli

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