Mile Development

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Aiota AS, an IT company that provides data collection and analysis tools to deliver insights that improve and streamline work processes for businesses.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mile Development to accomplish for Aiota AS?

We hired Mile Development to build our data capture platform and apps.

SOLUTION

What was the scope of their involvement?

Mile Development has developed our platform’s backend, frontend, integrations, DevOps, and Flutter apps. The backend has included a database, API, and Azure. The Flutter apps are scanner apps for handheld devices on shipyards, warehouse solutions, and other IoT solutions. The team has also built web apps for the frontend and integrated our platform with ERP systems like Microsoft BC and Tidsbanken.

What is the team composition?

We’ve worked with 2–5 teammates from Mile Development.

How did you come to work with Mile Development?

We found them through a referral. We chose them over other options because their pricing fit our budget, they had a great culture fit, they offered good value for the cost, and their company values aligned with ours.

How much have you invested with them?

So far, we’ve spent $100,000 with them.

What is the status of this engagement?

We started working together in January 2024, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to Mile Development’s work, we’ve increased our license income and sales. We’ve reached $12,000 in monthly recurring revenue (MRR), and we started at $0.

How did Mile Development perform from a project management standpoint?

We communicate with Mile Development through virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

Mile Development’s communication is easy, and they understand what we want without us having to spend much time writing specifications.

Are there any areas they could improve?

They could improve their project management to deliver on time.

BACKGROUND

Please describe your company and position.

I am the CEO of Anthem Business Software, LLC

Describe what your company does in a single sentence.

AnthemCRM is a Software & Marketing company for small businesses across the US. Our software platform helps businesses manage customer relationships, automate marketing, and track sales in one place. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mile Development to accomplish?

• Replace disconnected tools and manual workflows with one custom CRM for managing customers, leads, and interactions.
• Automate marketing across email, SMS, and social platforms from inside the CRM.
• Give the business clear sales pipelines, forecasting, analytics, and revenue visibility.
• Keep developing, maintaining, and scaling the platform as the customer base grows.

SOLUTION

How did you find Mile Development?

Referral

Why did you select Mile Development over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Mile Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

mile.dev has designed, built, and maintained AnthemCRM since 2021. They own the architecture and development: a Python (Django) microservices backend, several React and Next.js frontends, and AWS infrastructure with automated blue/green deployments. Key deliverables include the CRM itself (customers, leads, and interactions), marketing automation across email, SMS, and social, sales pipelines and forecasting, analytics and reporting, integrations with external services, and AI features built on OpenAI for content generation and customer communication.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

AnthemCRM is a paid product used by 100+ active organizations. It has run in production for years while new features kept shipping, and the architecture has scaled with our growth without a rebuild. 

In production since 2021, with new features shipped continuously and no full rebuild needed as usage grew.

Microservices architecture with automated blue/green deployments, so releases go out without interrupting customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We work iteratively: features are planned together, delivered in small releases, and refined based on how our customers use them. They are honest about estimates and trade-offs, and when something needs attention in production, they respond quickly.

What was your primary form of communication with Mile Development?

Virtual Meeting

What did you find most impressive or unique about this company?

They think like owners of the product, not just developers. After several years they know our platform and our business deeply, and they give us honest advice even when it is not what we want to hear.

Are there any areas for improvement or something Mile Development could have done differently?

Not really