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Microsolve

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Comprehensive business technology solutions

For over 30 years, Microsolve has delivered tailored technology solutions to aged care, healthcare, and professional services organisations across Australia.

We handle your IT complexities so you can focus on what matters most—your clients, patients, residents and community.

Strategic IT Consulting

  • Transform your technology from a cost centre to a competitive advantage with our strategic guidance and time-tested processes.

Managed IT Support Services

  • Min project size
    $5,000+
  • Hourly rate
    $200 - $300 / hr
  • Employees
    10 - 49
  • Locations
    North Wollongong, Australia
  • Year founded
    Founded 1992
  • Timezones

1 Timezone that we service

AET
Australia Eastern Time (AET)

1 Locations

  • North Wollongong , Australia

Service Lines
IT Managed Services
25%
Cloud Consulting & SI
20%
IT Strategy Consulting
15%
Cybersecurity
10%
Robotics Process Automation
10%
AI Consulting
5%
Application Management & Support
5%
Other IT Consulting and SI
5%
Unified Communications Consulting & SI
5%
Select Focus Area
AI Expertise
Machine Learning
50%
Chatbots & Conversational AI
25%
Natural Language Processing
25%
Application Platforms
Linux server
25%
Other app platform
25%
Windows server
25%
Amazon Application Development Framework
15%
Azure Platform
10%
Cloud Computing Focus
AWS Cloud Consulting & Implementation
40%
Azure Cloud Consulting & Implementation
30%
Google Cloud
30%
AI Consulting Focus
AI Strategy
50%
AI Deployment
25%
AI Security Management
25%
AWS Consulting Services
AWS Managed Cloud
50%
AWS Migrations
25%
AWS Security
25%
Azure Consulting Services
Azure Migrations
40%
Azure Management & Governance
30%
Azure IoT
15%
Azure Security
15%
Cybersecurity focus
Cloud Security
25%
Cybersecurity Consulting
25%
Network Security
25%
Identity & Access Management
15%
Vulnerability Management
10%
Cybersecurity Technologies
OneLogin
100%
Digital and IT Strategy Consulting Focus
Digital Transformation
35%
Virtual CIO Services
25%
IT Assessment
15%
IT Governance
15%
IT Service Management Consulting
10%
IT Managed Services Focus
Disaster Recovery
25%
Managed Hosting Services
25%
Network
25%
Security
25%
Unified Communications
Microsoft 365 Consulting & Implementation
45%
Microsoft Teams Consulting & Implementation
35%
Other messaging & collaboration
20%
Programming & Scripting
Other programming & scripting languages
50%
PHP
25%
SQL
25%
Robotics Process Automation (RPA) Focus
Intelligent bots development
35%
RPA Strategy
25%
Automation Design
15%
Robotics Process Automation Consulting
15%
RPA Audit Services
10%
Industries
Medical
50%
Business services
15%
Financial services
15%
Manufacturing
10%
Real estate
10%
Clients
Midmarket ($10M - $1B)
60%
Small Business (<$10M)
40%

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Our Story

Microsolve has been simplifying complex IT for Australian businesses since 1992, delivering fixed-price managed services, cloud, and cyber security that keep teams connected, secure, and productive.

Our engineers and consultants—rooted in long partnerships with Microsoft, Cisco, AWS and Fortinet—focus on compliance, resilient infrastructure and outsourced IT for healthcare, professional services and multi-site enterprises.

What Sets Us Apart

Relentless value

Fixed-price, outcome-focused IT that turns technology into a dependable business asset, not a cost headache.

Collaborative partnership

Embedded, long-term relationships built on clear communication, shared roadmaps, and a mature IT framework that aligns IT with strategy

Sector-led expertise

Deep experience in aged care, health, and professional services, tailoring solutions to compliance, risk, and real-world operational pressures

Quick Facts

34 years in business

Tools and Technology

Microsoft Teams
Webex Meetings
SharePoint
Fireflies.ai
Microsoft Outlook
AWS
Microsoft Azure
Docker
Power BI
HubSpot

Commonly Asked Questions

Communication and reporting are structured, transparent, and designed to keep non-technical stakeholders confident and informed. Updates focus on what is happening, when, and why, with clear next steps. Clear, non-technical communication - Explain technical changes in business language so leaders can make informed decisions without needing deep IT expertise. ​- Highlight risks, impacts, and options upfront, reducing surprises and last-minute escalations. ​ Structured reporting and cadence - Use planned touchpoints (e.g. reviews and roadmap sessions) to track progress against agreed outcomes, not just tickets closed. ​- Provide visibility of trends, issues, and improvements so you can see the value of IT investment over time. ​ Always-available updates - Cloud-based management and communication systems mean status and support are accessible from virtually anywhere. ​- A decentralised support model ensures continuity of communication and reporting even during local outages or disruptions.

Microsolve is focused on projects where IT directly supports regulated, people-centred services, especially in aged care, health and professional services across NSW and the ACT. ​ High-impact, sector-led projects - Modernising environments for aged care and healthcare providers, including cloud migration, secure connectivity, and clinical system integration. ​- Governance and productivity uplift for professional firms using Microsoft 365 and cloud platforms. ​ Cloud, security and Microsoft 365 - Cloud replatforming, network refresh and managed infrastructure projects that remove onsite risk and improve resilience. ​- Cyber security uplift programs, including Microsoft 365 hardening, email security and SMB1001/Essential Eight-aligned improvements. ​ Managed transformation and ongoing support - Transitioning from ad-hoc IT to fully managed services with fixed-price, outcome-based contracts for technology-dependent organisations. ​- Multi-site projects where reliable connectivity, voice, and collaboration tools are critical to day-to-day operations.

Microsolve collaborates as an embedded, transparent partner, not a distant supplier, aligning IT decisions with your operational and customer goals. Partnership, not transactions - We build long-term relationships with structured check-ins, shared roadmaps, and joint planning rather than one-off fixes. ​- We work directly with both executives and frontline teams to balance risk, compliance, and day-to-day usability. ​ Clear, continuous communication - Explain what is happening, when, and why in plain language so stakeholders stay informed and confident. ​- Use cloud-based tools and a decentralised support workforce to stay available and responsive, even during local disruptions. ​ Outcome-focused delivery - Co-define success measures up front, then reports against outcomes, not just ticket volumes or uptime. ​- Iterate with clients using feedback from real-world operations and case-study learnings in sectors like aged care and multi-site environments

Microsolve works with a focused portfolio of SMEs and multi-site organisations at any one time so each client receives senior attention and outcome-based service, rather than being one of hundreds on a list.

Microsolve runs projects through a structured, outcomes-first framework aligned to PRINCE2, with clear phases, owners and checkpoints from discovery to handover. ​ Structured, PRINCE2-aligned method - Use defined stages (initiation, planning, delivery, optimisation) with agreed scope, budget, risks and success criteria at each step. ​- Maintain control via change management and milestone sign-offs so projects stay predictable and auditable. ​ Clear milestones and communication - Provide end-to-end project management with visible milestones, RAID (risks, assumptions, issues, dependencies) tracking, and regular status updates. ​- Explain what is happening, when, and why in plain language so business leaders can make informed decisions quickly. ​ Seamless transition and optimisation - Use a structured onboarding process when projects feed into ongoing managed services, reducing disruption for users. ​- Continue with advisory and quarterly reviews to tune performance, security and cost once the project is live

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Business Entity

Business Entity Name Microsolve (N.S.W.) Pty. Limited
Source Australian Business Register
Jurisdiction of Formation Australia
Date of Formation March 25, 1992
Status Active
Last Updated January 5, 2026
ID 16055160837

Credit Report Results

International Credit Risk Assessment Low Risk
Source Creditsafe
Last Updated January 5, 2026
Learn More About The Clutch Verification Process

Locations (1)

1 Innovation Way North Wollongong, Australia 2500

10 - 15

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