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Microsolve

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Comprehensive business technology solutions

For over 30 years, Microsolve has delivered tailored technology solutions to aged care, healthcare, and professional services organisations across Australia.

We handle your IT complexities so you can focus on what matters most—your clients, patients, residents and community.

Strategic IT Consulting

  • Transform your technology from a cost centre to a competitive advantage with our strategic guidance and time-tested processes.

Managed IT Support Services

  • Min project size
    $5,000+
  • Hourly rate
    $200 - $300 / hr
  • Employees
    10 - 49
  • Locations
    North Wollongong, Australia
  • Year founded
    Founded 1992
  • Timezones

1 Timezone that we service

AET
Australia Eastern Time (AET)

1 Locations

  • North Wollongong , Australia

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    Our Story

    Microsolve has been simplifying complex IT for Australian businesses since 1992, delivering fixed-price managed services, cloud, and cyber security that keep teams connected, secure, and productive.

    Our engineers and consultants—rooted in long partnerships with Microsoft, Cisco, AWS and Fortinet—focus on compliance, resilient infrastructure and outsourced IT for healthcare, professional services and multi-site enterprises.

    What Sets Us Apart

    Relentless value

    Fixed-price, outcome-focused IT that turns technology into a dependable business asset, not a cost headache.

    Collaborative partnership

    Embedded, long-term relationships built on clear communication, shared roadmaps, and a mature IT framework that aligns IT with strategy

    Sector-led expertise

    Deep experience in aged care, health, and professional services, tailoring solutions to compliance, risk, and real-world operational pressures

    Quick Facts

    34 years in business

    Tools and Technology

    Microsoft Teams
    Webex Meetings
    SharePoint
    Fireflies.ai
    Microsoft Outlook
    AWS
    Microsoft Azure
    Docker
    Power BI
    HubSpot

    Commonly Asked Questions

    Communication and reporting are structured, transparent, and designed to keep non-technical stakeholders confident and informed. Updates focus on what is happening, when, and why, with clear next steps. Clear, non-technical communication - Explain technical changes in business language so leaders can make informed decisions without needing deep IT expertise. ​- Highlight risks, impacts, and options upfront, reducing surprises and last-minute escalations. ​ Structured reporting and cadence - Use planned touchpoints (e.g. reviews and roadmap sessions) to track progress against agreed outcomes, not just tickets closed. ​- Provide visibility of trends, issues, and improvements so you can see the value of IT investment over time. ​ Always-available updates - Cloud-based management and communication systems mean status and support are accessible from virtually anywhere. ​- A decentralised support model ensures continuity of communication and reporting even during local outages or disruptions.

    Microsolve is focused on projects where IT directly supports regulated, people-centred services, especially in aged care, health and professional services across NSW and the ACT. ​ High-impact, sector-led projects - Modernising environments for aged care and healthcare providers, including cloud migration, secure connectivity, and clinical system integration. ​- Governance and productivity uplift for professional firms using Microsoft 365 and cloud platforms. ​ Cloud, security and Microsoft 365 - Cloud replatforming, network refresh and managed infrastructure projects that remove onsite risk and improve resilience. ​- Cyber security uplift programs, including Microsoft 365 hardening, email security and SMB1001/Essential Eight-aligned improvements. ​ Managed transformation and ongoing support - Transitioning from ad-hoc IT to fully managed services with fixed-price, outcome-based contracts for technology-dependent organisations. ​- Multi-site projects where reliable connectivity, voice, and collaboration tools are critical to day-to-day operations.

    Microsolve collaborates as an embedded, transparent partner, not a distant supplier, aligning IT decisions with your operational and customer goals. Partnership, not transactions - We build long-term relationships with structured check-ins, shared roadmaps, and joint planning rather than one-off fixes. ​- We work directly with both executives and frontline teams to balance risk, compliance, and day-to-day usability. ​ Clear, continuous communication - Explain what is happening, when, and why in plain language so stakeholders stay informed and confident. ​- Use cloud-based tools and a decentralised support workforce to stay available and responsive, even during local disruptions. ​ Outcome-focused delivery - Co-define success measures up front, then reports against outcomes, not just ticket volumes or uptime. ​- Iterate with clients using feedback from real-world operations and case-study learnings in sectors like aged care and multi-site environments

    Microsolve works with a focused portfolio of SMEs and multi-site organisations at any one time so each client receives senior attention and outcome-based service, rather than being one of hundreds on a list.

    Microsolve runs projects through a structured, outcomes-first framework aligned to PRINCE2, with clear phases, owners and checkpoints from discovery to handover. ​ Structured, PRINCE2-aligned method - Use defined stages (initiation, planning, delivery, optimisation) with agreed scope, budget, risks and success criteria at each step. ​- Maintain control via change management and milestone sign-offs so projects stay predictable and auditable. ​ Clear milestones and communication - Provide end-to-end project management with visible milestones, RAID (risks, assumptions, issues, dependencies) tracking, and regular status updates. ​- Explain what is happening, when, and why in plain language so business leaders can make informed decisions quickly. ​ Seamless transition and optimisation - Use a structured onboarding process when projects feed into ongoing managed services, reducing disruption for users. ​- Continue with advisory and quarterly reviews to tune performance, security and cost once the project is live

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    Business Entity

    Business Entity Name Microsolve (N.S.W.) Pty. Limited
    Source Australian Business Register
    Jurisdiction of Formation Australia
    Date of Formation March 25, 1992
    Status Active
    Last Updated January 5, 2026
    ID 16055160837

    Credit Report Results

    International Credit Risk Assessment Low Risk
    Source Creditsafe
    Last Updated January 5, 2026
    Learn More About The Clutch Verification Process

    Locations (1)

    1 Innovation Way North Wollongong, Australia 2500

    10 - 15

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