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Microserve

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Your Partner for IT Solutions

Microserve exists to help organizations across Canada leverage IT to achieve their goals. Our approach to client partnerships is different than your average IT provider. Instead of taking a one-size-fits-all approach, we focus on providing customizable IT services specific to the needs of each client. Our clients have trusted our experience, commitment to excellence, and insight to keep all their technologies running and optimized for the future.

  • Min project size
    $10,000+
  • Hourly rate
    $100 - $149 / hr
  • Employees
    250 - 999
  • Locations
    Burnaby, Canada
  • Year founded
    Founded 1987

Overview by:

Reviewer avatar
Heather Schaan
President About the Team

4 Locations

  • Burnaby , Canada
  • Saanichton , Canada
  • Edmonton , Canada
  • Calgary , Canada

Service Lines
Cloud Consulting & SI
35%
Cybersecurity
15%
IT Managed Services
15%
IT Staff Augmentation
15%
IT Strategy Consulting
10%
Unified Communications Consulting & SI
10%

No Focus Areas have been added yet…

Industries
Government
55%
Education
20%
Business services
10%
Hospitality & leisure
10%
Financial services
5%
Clients
Enterprise (>$1B)
50%
Midmarket ($10M - $1B)
50%

Pricing Snapshot

Min. project size $10,000+
Avg. hourly rate $100 - $149 /hr
Rating for cost 4 /5

Most Common Project Size

$200,000 - $999,999 based on 1 review
< $49,999 $50,000 - $199,999 $200,000 - $999,999 > $1,000,000
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Overall Review Rating

4.0

  • Quality

    4.0 /5

  • Schedule

    4.0 /5

  • Cost

    4.0 /5

  • Willing to Refer

    5.0 /5
See all 1 Reviews

Microserve Reviews

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Endpoint & Infrastructure Services for University

  • Fulfillment Procurement Support Warehousing & Distribution
  • $200,000 to $999,999
  • Apr. 2025 - Jan. 2026
4.0
Quality
4.0
Schedule
4.0
Cost
4.0
Willing to Refer
5.0

"They were a strategic partner with a long-term vision of the relationship."

Mar 30, 2026
Acting CIO, Royal Roads University
James Hood
Verified
  • Education
  • Victoria, British Columbia
  • 201-500 Employees
  • Online Review
  • Verified

Microserve Canada was the endpoint and infrastructure provider for a university. The team procured and delivered laptops and deployed the devices' endpoints.

Showing 1-1 of 1 Reviews

Our Story

We are Microserve, a Canadian IT services firm founded in 1987 and headquartered in Burnaby with offices across BC, Alberta and Atlantic Canada. Our team combines practical technical expertise and client-focused leadership to deliver managed IT, cloud, cybersecurity, AV, staffing, print and professional services. Rooted in openness, flexibility and hands-on teamwork, we partner with mid-size to enterprise clients to solve problems and sustain reliable, responsive IT outcomes.

Meet the Team

Heather Schaan

Heather SchaanPresident

As President, Heather leads Microserve’s strategy, operations, and growth. She focuses on ensuring our team delivers enterprise-class IT solutions, cloud strategy, and cybersecurity that drive long-term business value for clients.

Dave Richardson

Dave RichardsonVice President of Sales

As VP of Sales for Vancouver, Dave aligns Microserve’s cloud, security, and managed IT capabilities with client goals. He leverages extensive technical leadership to deliver practical, scalable solutions across BC.

Ted Duffield

Ted DuffieldSales Director, AB & SK

Ted is the Sales Director for Alberta and Saskatchewan at Microserve. He focuses on growing our regional talent and delivering practical IT infrastructure and managed services tailored to mid-market and enterprise organizations.

What Sets Us Apart

Deep Regional Roots and Scale

Founded in 1987, Microserve is one of the largest privately owned IT service and solutions providers in Western Canada. With offices across British Columbia and Alberta, they focus on long-standing partnerships with a broad range of clients, from medium-sized businesses to large enterprise and publi

Unstuffy and Flexible Culture

Microserve actively values a casual, collaborative environment. They believe a relaxed, diverse, and inclusive workplace allows their team to be more responsive and creative when solving complex client challenges. No task is considered beneath anyone, ensuring a hands-on and transparent approach to

Comprehensive, Proactive Support

Rather than just "fixing things," Microserve provides fully customizable IT services backed by proactive network administration and Virtual CIO (vCIO) planning. This model focuses on long-term strategy, scalability, and minimizing surprises to keep operations running smoothly.

Quick Facts

39 years in business

Tools and Technology

Microsoft Teams
OneDrive
SharePoint
Microsoft OneNote
Microsoft Viva Engage
ADP Workforce Now
Microsoft Outlook
VMware
VirtualBox
RemotePC
TeamViewer
Microsoft Azure

Locations (4)

280 - 4400 Dominion St Burnaby, Canada V5G 4G3

201 - 250

Contact Microserve

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