Mercury Development

BACKGROUND

Please describe your company and position.

I am the project maneger of DGS HomeSource

Describe what your company does in a single sentence.

"My company, Craftech, provides expert Online Reputation Management (ORM) services to help businesses manage their online presence and reputation."

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mercury Development to accomplish?

• "Improving online reputation and increasing positive reviews"

SOLUTION

How did you find Mercury Development?

Online Search

Why did you select Mercury Development over others?

High ratings

How many teammates from Mercury Development were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The goal of this project was to improve the brand's online reputation, increase positive reviews, and enhance its overall online presence."

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

- 25% improvement in online reputation score 
- 50% increase in positive reviews 
- 30% increase in social media engagement 
- 20% increase in website traffic 
- 40% increase in brand mentions

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mercury Development's project management was very good. They always delivered on time and met project milestones.

What was your primary form of communication with Mercury Development?

Virtual Meeting

What did you find most impressive or unique about this company?

The most impressive thing about Mercury Development was their expertise and professionalism. Their team members were very experienced and knowledgeable, and they always answered my questions and found solutions for me.

Are there any areas for improvement or something Mercury Development could have done differently?

Mercury Development did a great job working with me, but there are a few small things they can improve:

BACKGROUND

Please describe your company and your position there.

I work for a non-profit media company specializing in the creation of educational resources.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mercury Development?

We hired Mercury to create an Apple TV app that draws data from our YouTube channel.

What were your goals for this project?

We wanted to create a stable and simple Apple TV app.

SOLUTION

How did you select this vendor?

We found them online.

Can you go into detail about the services they provided and the scope of the project?

Initially, we did a round of discovery sessions and a beta demo. They then did several rounds of refinement, customizing the functionality and aesthetics based on our feedback.

What was the team composition?

We worked with one project manager and a team.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

They gave us exactly what we wanted. We are incredibly happy with the product, which works perfectly and gives us access to a whole new demographic—families.

How was project management arranged and how effective was it?

The development process went smoothly. Mikhail (Project Manager, Mercury Development) was awesome and easy to work with. He translated my goals into technical requirements seamlessly.

What did you find most impressive about this company?

I was impressed with their ability to deliver a polished end product.

Are there any areas where they can improve?

Not that I can think of.