What evidence can you share that demonstrates the impact of the engagement?
Their team is excellent at keeping short- and long-term goals. We work with them on various projects. Our customer base grows 100% each year due to Memcrab’s efforts and quality of work. Due to their efficiency, we can keep our prices down compared to the competition. Over the last two years, we have made enough income to cover the new development and show profit.
How did Memcrab perform from a project management standpoint?
Their project management style was excellent. We communicate with them several times a week. Memcrab’s responsive team works in an agile methodology. They deliver in a timely manner. If it’s not done on time, it’s because we changed a requirement.
Their team introduced us to different project management concepts. We started using Jira, which improved our visibility of deliverables and milestones. We can keep track of any bugs and issues with the existing code.
What did you find most impressive about them?
Memcrab is professional and responsive. Their team is attentive to details and in understanding our business. Memcrab is always ahead of the game. They suggest improvements to our site through different technologies.
Are there any areas they could improve?
Their team could have more knowledge of SEO. It’s not their primary responsibility, but it’s a skill they could go deeper in.
Do you have any advice for potential customers?
Be clear about your goals and what functionalities you want. Communicate your plans ahead of time, and make sure your team is specific. Clients should be structured in their communication with Memcrab.