MDL Technology, LLC

BACKGROUND

Please describe your company and position.

 I am the Insurance Underwriter of an insurance company 

Describe what your company does in a single sentence.

Our company offers a modern, digital-first suite of on-demand insurance products designed to eliminate the paperwork and long waiting periods traditional brokers require.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MDL Technology, LLC to accomplish?

• The project will build and launch a mobile app that delivers instant, customizable insurance policies to freelancers and small businesses.

SOLUTION

How did you find MDL Technology, LLC?

• Online Search
• Clutch Site

Why did you select MDL Technology, LLC over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from MDL Technology, LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Cyber Insurance Readiness: Strengthening internal tech controls so the platform meets the exact digital safety standards that commercial insurance carriers require to issue policies.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Policy Procurement Time: Reducing the average time to buy a policy down to under 5 minutes, achieving the core project milestone (a 50%+ reduction compared to traditional brokerages.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

MDL Technology, LLC demonstrates strong project management, delivers work on time, and responds quickly to urgent needs.

What was your primary form of communication with MDL Technology, LLC?

Virtual Meeting

What did you find most impressive or unique about this company?

Highly regarded for their ability to take on complex, messier technological challenges, revamp them from the ground up, and present multiple contingency options while strictly respecting the client’s budget constraints.

Before working with them, managing our IT infrastructure, cloud data stability, and cybersecurity compliance felt like a constant uphill battle. What makes MDL truly unique is their proactive, relationship-driven approach. They don't just wait around for things to break so they can charge you for a fix; instead, they operate like a true extension of our internal team. Their round-the-clock monitoring and aggressive threat mitigation have practically eliminated our technical downtime.

Are there any areas for improvement or something MDL Technology, LLC could have done differently?

No suggestions for improvement from my team at the moment. 

BACKGROUND

Please describe your company and position.

I am the VP of Big Chair Media

Describe what your company does in a single sentence.

BigChair Media provides structured low voltage cablng and network infrastructure installation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MDL Technology, LLC to accomplish?

• Working with Mike and his team to provide technical resources for a major data center project here in Kansas City. We supported the project by providing skilled resources for structured low-voltage cabling throughout the data center.

SOLUTION

How did you find MDL Technology, LLC?

Long Term relationship

Why did you select MDL Technology, LLC over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from MDL Technology, LLC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

BigChair Media worked with MDL Technologies as the installation arm of the project. Salute Data Centers requested connectivity infrastructure and hardware installation for approximately 150 wifi access points. MDL designed the project, BigChair Media installed the project.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Key indicators of success included providing technical resources on schedule, completing structured low-voltage cabling work accurately and efficiently, meeting project timelines, quality, and helping keep the overall data center project moving forward without resource-related delays.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

MDL is always extremely responsive. A project such as this one required extreme flexibility, and MDL understands and embraces agility during a project.

Additional parts / supplies were always ordered within 24 hours - helping us keep to the desired timeline.

What was your primary form of communication with MDL Technology, LLC?

In-Person Meeting

What did you find most impressive or unique about this company?

MDL has a high level of expertise in design and integration of complex networks.

Are there any areas for improvement or something MDL Technology, LLC could have done differently?

None that I can think of.