MAYAWEB

BACKGROUND

Please describe your company and position.

I am the Digital Launch & Growth Strategy for Civies.in of PT GARUDA SPINTEX PVT LTD - WWW.CIVIES.IN

Describe what your company does in a single sentence.

PT. GARUDA SPINTEX PVT LTD is a Government of India certified startup, recognized by the Department for Promotion of Industry and Internal Trade (DPIIT) in the Textiles & Apparel Industry, and also certified as an eligible business for Income Tax benefits under Section 80-IAC of the Income Tax Act, 1961. Civies! is a fashion brand under the umberalla of PT. GARUDA SPINTEX PVT LTD committed to providing affordable and stylish men's clothing; boosting confidence and self-expression through diverse, high-quality, and ethically produced fabric.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MAYAWEB to accomplish?
Build and launch an e-commerce platform for a new men’s clothing brand

SOLUTION

How did you find MAYAWEB?

Referral

Why did you select MAYAWEB over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from MAYAWEB were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged MayaWeb to take Civies from idea to execution. The scope of work included everything — starting with brand strategy, website design and development, and setting up all backend logistics including warehouse, shipping, and inventory systems.

They built a custom Shopify website, integrated Unicommerce and Shiprocket for our order management, and also handled our WhatsApp automation. On the creative front, MayaWeb managed professional photo shoots, videos, and even UGC content, all tailored for our marketing campaigns.

Their team also ran ads on Google, Snapchat & Meta (Facebook/Instagram) and helped with influencer collaborations. From day one, they were our full-stack digital partner, working on product uploads, ad tracking, campaign strategy, and analytics setup.

Overall, MayaWeb delivered a complete launch solution — from website and operations to content and performance marketing. Their ability to manage both creative and technical aspects made them an ideal partner for us during our brand’s launch and growth phase.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

30+ UGC videos created, leading to better ad performance and engagement

We achieved a 5.2x ROAS on Meta Ads within the first quarter. Our catalog grew to over 200 SKUs with streamlined backend ops. With MayaWeb's support, we fulfilled over 3,000 orders in the first 3 months post-launch. Additionally, brand engagement on Instagram increased by 250%, thanks to consistent UGC and ad creatives.

3X increase in monthly orders within 90 days of launch

1,000+ SKUs live and managed on the Shopify platform

Describe their project management. Did they deliver items on time? How did they respond to your needs?

MayaWeb’s project management was exceptional. They consistently delivered assets on deadlines—whether it was website updates, ad creatives, or UGC content. Communication was always clear and proactive. They quickly adapted to last-minute changes and took full ownership of logistics, ad campaigns, and backend issues. Their responsiveness and ability to align with our fast-paced launch timeline made them feel like an in-house team rather than an external agency.

What was your primary form of communication with MAYAWEB?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most about MayaWeb was their ability to wear multiple hats without compromising on quality. From strategic ad planning and performance marketing to high-quality photoshoots and even warehouse operations—they handled it all in-house. Their creative output was not only fast but also aligned with current trends, which gave our brand a major edge on platforms like Instagram and Facebook. It’s rare to find a team that blends creativity, tech, and logistics so seamlessly.

Are there any areas for improvement or something MAYAWEB could have done differently?

At times, there were slight delays in creative approvals when multiple stakeholders were involved, but nothing major. If anything, a more structured feedback loop with clear milestones might have accelerated the process even further. That said, they were always open to feedback and quick to implement suggestions, which kept the workflow smooth overall.

BACKGROUND

Please describe your company and position.

I am the MD of Bofrike

Describe what your company does in a single sentence.

Bofrike is a men’s streetwear brand creating bold, stylish, and comfortable apparel inspired by urban culture.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MAYAWEB to accomplish?

• We wanted Mayaweb to help us enhance our online sales through effective digital marketing strategies.
• Our objective was to strengthen Bofrike’s brand visibility and build a strong presence across social media.
• We aimed to optimize our marketplace listings to reach a wider audience and improve overall conversions.

SOLUTION

How did you find MAYAWEB?

Referral

Why did you select MAYAWEB over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from MAYAWEB were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Mayaweb handled end-to-end digital marketing and marketplace management for Bofrike. Their scope of work included creating and managing targeted ad campaigns, building and executing social media strategies, and optimizing our product listings across major marketplaces. They also focused on content creation, performance tracking, and regular reporting to ensure measurable results.

Key deliverables included:
 • Setup and management of paid ad campaigns to drive sales.
 • Content planning and creative assets for social media growth.
 • Marketplace listing optimization with SEO-driven product descriptions and images.
 • Regular performance reports with insights and recommendations.
 • Continuous strategy adjustments to maximize ROI and brand visibility.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with Mayaweb delivered clear and measurable results for Bofrike. Within the first three months, our online sales grew by over 35%, while our conversion rate improved by 20%. On social media, we saw a 50% increase in followers and nearly 2x higher engagement rates across Instagram campaigns. Our optimized marketplace listings also boosted product visibility, helping us achieve a 40% increase in traffic and consistent month-over-month sales growth. These outcomes directly strengthened our brand presence and revenue performance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

MAYAWEB's project management is highly efficient and reliable. They consistently delivered all tasks and campaigns on time, often ahead of schedule. Communication was smooth and transparent — they kept us updated with regular progress reports and were always quick to respond to our requests or changes. Whenever we needed adjustments, they were flexible and proactive in finding solutions, which made the entire collaboration seamless and stress-free.

What was your primary form of communication with MAYAWEB?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed us most about Mayaweb was their deep understanding of both digital marketing and marketplace dynamics. They didn’t just run campaigns — they tailored strategies specifically for Bofrike as a men’s streetwear brand, which made their work feel personalized and impactful. Their responsiveness, creativity in content, and ability to consistently deliver measurable results set them apart from other agencies.

Are there any areas for improvement or something MAYAWEB could have done differently?

We’ve had a great experience working with Mayaweb, and honestly there weren’t any major areas that needed improvement. If anything, we just look forward to continuing the partnership and exploring even more strategies together in the future.

BACKGROUND

Please describe your company and position.

I am the Director of OZONECO (NITYA FIBRES PVT LTD)

Describe what your company does in a single sentence.

We are a Ludhiana-based textile manufacturer and brand owner of OzoneCo, producing and retailing high-quality fabrics and apparel across wholesale, retail, and online channels.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MAYAWEB to accomplish?

• Build strong brand awareness for Ozoneco as a sustainable and eco-friendly fashion label.
• Drive online sales through engaging content, optimized listings, and digital marketing campaigns.
• Establish Ozoneco’s presence on marketplaces (Amazon, Flipkart, etc) alongside its website to scale order volumes.
• Create high-quality visual storytelling (videos, graphics, campaigns) that highlights Ozoneco’s sustainable fabrics and ethical practices.

SOLUTION

How did you find MAYAWEB?

Referral

Why did you select MAYAWEB over others?

• Pricing fit our budget
• Great culture fit
• Referred to me
• Company values aligned

How many teammates from MAYAWEB were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

MayaWeb helped Ozoneco build a strong digital foundation and scale its presence as a sustainable fashion brand. From creating a sleek, mobile-friendly e-commerce website to setting up optimized product listings on Amazon, Flipkart, etc, the focus was on making shopping seamless and accessible. The team ran high-performing ad campaigns across Google, Meta, and Snapchat, while also boosting organic reach with smart SEO strategies. Creative content—ranging from product visuals to social media posts—kept the brand identity fresh and engaging. Alongside campaign management and analytics, MayaWeb guided Ozoneco with growth strategies that blended performance marketing with the brand’s eco-conscious values, making it easier for customers to discover and connect with Ozoneco.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The collaboration delivered strong, measurable results. Within just a few months, Ozoneco achieved a 5.1 ROAS on paid campaigns, proving clear profitability on ad spends. Website traffic grew steadily, with a significant rise in both organic visibility and paid conversions. Marketplace sales on Amazon, Flipkart, etc showed consistent month-on-month growth, while social media engagement also improved with higher reach, interaction, and follower count. Most importantly, the brand gained a stronger digital presence, attracting a loyal customer base that aligned with its vision of sustainable fashion.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

MayaWeb’s project management was smooth, structured, and client-focused. They consistently delivered tasks on time—whether it was launching ad campaigns, setting up marketplace listings, or updating website features. Communication was clear and responsive; every request or change we raised was addressed quickly with practical solutions. What stood out most was their proactive approach—anticipating challenges, suggesting improvements, and ensuring that the project stayed aligned with our goals at every step.

What was your primary form of communication with MAYAWEB?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to blend creativity with measurable results impressed us. They didn’t just run ads or build listings—they understood our brand vision for Ozoneco and translated it into digital strategies that actually worked. Their knack for data-driven marketing, achieving a ROAS of 5.1, while still keeping campaigns fresh and engaging, really set them apart. Unlike many agencies, MayaWeb combined speed, innovation, and reliability, making them feel more like an extension of our in-house team rather than an outside partner.

Are there any areas for improvement or something MAYAWEB could have done differently?

While our overall experience with MayaWeb was excellent, one area for improvement could be more frequent reporting dashboards or real-time insights. Their team was always available to answer queries, but having a more automated way to track performance would make it even smoother. That said, they were proactive in addressing feedback and quick to adapt whenever we raised a point, which minimized any gaps.