Master Creationz

BACKGROUND

Please describe your company and your position there.

I am the Growth leader of an insurtech company called Draivin, that it is currently being developed on a Company Builder named Güil Mobility Ventures.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Master Creationz?

We are developing an insutech app that will help people have access to more affordable auto insurance. We hired Master Creationz to do all the UX/UI design, including LOGO + LANDING + APP SCREENS

SOLUTION

How did you select this vendor?

We searched for and quoted with more than 30 design agencies and freelancers, and we ended up choosing them for the good portfolio and the great budget delivered.

Describe the project in detail and walk through the stages of the project.

The work process was very fluid from the beginning, we had some sessions in which I introduced them to our idea, we gave them references and they understood it very quickly.

How many resources from the vendor's team worked with you, and what were their positions?

My team worked directly with their UX/UI design team and a project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have not been able to launch the app yet, but we have already shown it to our potential users and they love it.

How effective was the workflow between your team and theirs?

The workflow was incredible, we understood each other very well from the beginning

What did you find most impressive or unique about this company?

The ability to accept feedback and build on that, it's hard to understand an idea that isn't yours and turn it into a real, dynamic design. They are very patient and will always leave the customer happy.

Are there any areas for improvement or something they could have done differently?

Status reports on each stage of the project could have been helpful so we could limit any misunderstandings.

BACKGROUND

Please describe your company and your position there.

I’m the founder of 1 Radio News, an Android app dedicated to world radio news, including both live and on-demand coverage.
 

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Master Creationz?

We hired the team to take over Android development of 1 Radio News and add new features. 

What were your goals for this project?

We wanted to add new features to the pro version of the app to increase paid installs. We also wanted to improve the stability of the main, free version. We needed to keep up with code changes required of newer updates to Android.

SOLUTION

How did you select this vendor?

I met Master Creationz via a previous 1 Radio News project. They were a sub-contractor, and they did excellent UX design work for an iOS solution. When I needed work done on my Android version, I selected them based on established trust, reasonable pricing, and quality work.

Describe the project in detail.

I identify app issues, particularly errors generated by the new version of Android produced by Google. Then, the team works to fix those problems. We've used a mix of Google Sheets and Google Docs to track and prioritize feature ideas for the Pro version such as widgets and Bluetooth. 

What was the team composition?

Master Creationz has an Android developer and a lead UX person that helps communicate high-level goals and agreements on pricing. We agree on these before the work begins.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

1 Radio New app continues to attract significant organic installs on Google Play. We are holding our own despite many competing opportunities for displaying news. 

How effective was the workflow between your team and theirs?

Their workflow is fine. I work flexibly with their capacity to work on my project when their priority workload is reduced. This enables me to pay Master Creationz a price I'm satisfied with.

We placed our code in a private repository on GitHub and have used that to engage with our original developer smoothly on a few issues. Their willingness to collaborate has been vital to our overall success. We use Skype chat for 95% of our project communication, and we also have occasional video calls in English. 

What did you find most impressive about this company?

Their ability to work with me over the long-run at a reasonable price is impressive. There are no high-pressure sales or inflated prices.

Are there any areas for improvement?

Letting me know when they are particularly busy with better-paying work would be helpful. But overall, this is a very positive relationship.

BACKGROUND

OPPORTUNITY / CHALLENGE

• Mock-up
• Prototype
• Logo

SOLUTION

• High ratings
• Good value for cost

• creation of a mock-up of around thirty pages based on wireframes.
• creation of a prototype for investors.
• Creation of an original logo

RESULTS & FEEDBACK

• Virtual Meeting
• Email or Messaging App

BACKGROUND

Please describe your company and position.

I am the CEO of Teleperson

Describe what your company does in a single sentence.

Redesigns the end-to-end customer service journey around the customer

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Master Creationz to accomplish?

• Improve UX of the blog page

SOLUTION

How did you find Master Creationz?

Online Search

Why did you select Master Creationz over others?

High ratings

How many teammates from Master Creationz were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Improve the user experience of our company blog page, including adding additional functionality including category segmentation and author bio image, along with other UX elements. Social media links were additionally update. Also, integration between the website and our underlying CRM (Hubspot) was needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Engagement with blog content

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Sahil was awesome with quickly understanding project needs and delivering all requirements in a timely fashion. Little explanation was needed and Sahil went above & beyond in providing an excellent work product. He was very responsive to needs and communication (seemingly around the clock!).

What was your primary form of communication with Master Creationz?

Email or Messaging App

What did you find most impressive or unique about this company?

They understood exactly what I needed with little explanation from my side.

Are there any areas for improvement or something Master Creationz could have done differently?

None. Great work!

BACKGROUND

Please describe your company and position.

I am the CEO of an IT company

Describe what your company does in a single sentence.

We are building a multichain cryptowallet

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Master Creationz to accomplish?

• Review User experience across our projects
• Redesign our browser extension
• Redesign our mobile App

SOLUTION

How did you find Master Creationz?

Discord

Why did you select Master Creationz over others?

• High ratings
• Good value for cost
• Company values aligned

How many teammates from Master Creationz were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• UX Analysis of our two products : an extension and a mobile App crypto wallet. 
• Redesign of our extension in Figma 
• Redesign of our mobile App in Figma

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The successful creation of a better-looking and more engaging products

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The projects were delivered on time, and the team was very responsive to our every need. We were expecting everything to be perfect and they delivered, through multiple iterations.

What was your primary form of communication with Master Creationz?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team is quick to answer and committed to customer satisfaction.

Are there any areas for improvement or something Master Creationz could have done differently?

Perhaps more video calls would have sped up the process a bit, but we were quite busy on our side, so this isn't a reproach, especially since the projects were still finished on time.

BACKGROUND

Please describe your company and position.

I am the Chief technology Officer of P3Fusion inc

Describe what your company does in a single sentence.

P3Fusion has been a top provider of business process automation and customer service solutions for over 6 years using Pega and other technologies, that empower businesses to transform their operations and drive growth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Master Creationz to accomplish?

• Website UX Design
• App UX Design

SOLUTION

How did you find Master Creationz?

Online Search

Why did you select Master Creationz over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Master Creationz were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with master creationz for website redesign and one of our product ux design.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We want to complete design for our website and Agent desktop app

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, they are on time and they listen to our feedback and update the progress regularly.

What was your primary form of communication with Master Creationz?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were adaptive and eager to go the extra mile to ensure customer satisfaction. Listen to customer feedback and update the design.

Are there any areas for improvement or something Master Creationz could have done differently?

Can be more creative however as long as they can accommodate customer feedback this is fine

BACKGROUND

Please describe your company and position.

I am the Director of GreatStart Pvt Ltd

Describe what your company does in a single sentence.

We are into Blockchain and write smart contracts and handle web3 for our client projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Master Creationz to accomplish?

• Landing page design for our NFT projects
• Fresh and appealing designs
• On time and in budget delivery

SOLUTION

How did you find Master Creationz?

Online Search

Why did you select Master Creationz over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Master Creationz were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work on involved eye-catchy modern and fresh-looking landing and mint pages for our NFT projects.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

NFT based webpages and mint pages that with eye-catchy yet professional appeal.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, all items were delivered on time with top communication. Feedback and revision requests were taken promptly.

What was your primary form of communication with Master Creationz?

Virtual Meeting

What did you find most impressive or unique about this company?

The team was proficient in their skills, open in their communication, and friendly in their approach.

Are there any areas for improvement or something Master Creationz could have done differently?

They are masters of 2D designs already and I wish they would soon master 3D designs and more advanced design methods.

BACKGROUND

Please describe your company and position.

I am the VP, Growth of Ideas Lab

Describe what your company does in a single sentence.

Awesome experience working with Mastercreationz! They quickly understood what I asked for and ensured the final product was exactly what was needed. I highly recommend them for any project you need!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Master Creationz to accomplish?

• Website dev

SOLUTION

How did you find Master Creationz?

Online Search

Why did you select Master Creationz over others?

• High ratings
• Pricing fit our budget

How many teammates from Master Creationz were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Main website page with functionality around team dev, design for main page with icons.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Percent completion of wireframe

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All items delivered on time. They were highly responsive to each request.

What was your primary form of communication with Master Creationz?

Virtual Meeting

What did you find most impressive or unique about this company?

On every request they went above and beyond what was initially asked. They really cared about the project from beginning to end.

Are there any areas for improvement or something {provider_name} could have done differently?

Nothing.

BACKGROUND

Please describe your company and your position there.

I'm an executive at a software company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Master Creationz?

Master Creationz helped us design a whitepaper for us.

SOLUTION

How did you select this vendor?

We searched online and came across their profile on Dribbble

Describe the project in detail and walk through the stages of the project.

Once we contacted them we shared with them our requirements and the contents. We also shared a few samples that we had and then they designed a whitepaper for us. We were impressed by the first draft and had only minor changes.

How many resources from the vendor's team worked with you, and what were their positions?

Sahil from the vendor team worked with me. I'm not sure about the position.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are very happy with the outcome. The they were able to deliver quality outcome with fast turn around times.

How effective was the workflow between your team and theirs?

It was very easy to communicate with them and they always respond very quickly.

What did you find most impressive or unique about this company?

Their price, design skills, and fast turnaround times were impressive.

Are there any areas for improvement or something they could have done differently?

Nothing we can think of as of now.

BACKGROUND

Please describe your company and your position there.

I am the ceo of a Fintech company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Master Creationz?

To create wireframes for mobile app and website

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for UI designer on upwork. Their price was very reasonable given the high quality of the product I saw they delivered in the past.

Describe the project in detail and walk through the stages of the project.

My project manager worked with them on expectations.

How many resources from the vendor's team worked with you, and what were their positions?

I think it was 1 resource but spoke to a few people

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

A very well designed wireframe

How effective was the workflow between your team and theirs?

The project manager was really easy to work with and understood the requirements.

What did you find most impressive or unique about this company?

The level of dedication and teamwork is impressive.

Are there any areas for improvement or something they could have done differently?

None at this time.