What evidence can you share that demonstrates the impact of the engagement?
I am where I am today because of their support in the partnership. I didn’t make it easy for them at the beginning. I had a very abstract data model that I insisted on maintaining for strategic reasons. It made everything around it much more difficult to work with. I really appreciated that they looked at it, saw the reasons that I had for insisting on it, and they ran with it. They took a challenge and implemented it. They’ve really been helpful in fulfilling the development tasks I need.
How did MassMedia Group perform from a project management standpoint?
Originally, I stayed in contact with Serhii through Trello. We migrated to Clubhouse to improve clarity and detail on our work. I also traveled to meet them and flush out, in detail, the next big step in the architectural change. It was a super team to meet and we had a fun and very productive meeting.
We track the time generally spent on user stories and we have regular check-ins to review the progress. They have consistently kept an eye on the value they’re providing me depending on the budget. Some things with specific complexity take longer than expected, and they’ve shown a willingness to provide value pricing.
A year ago, they proposed adding a project manager to the team. It was a really good idea to take that additional, very modest expense to really have one of their experienced project managers involved. It maximizes the value and helps their developers to be more productive.
What did you find most impressive about them?
There’s genuine confidence that they have my back. When I’m out promising stuff to potential clients and coming up with new, crazy ideas, I know MassMedia Group will challenge me a little bit and then get on with it and make it a reality.
Are there any areas they could improve?
No, we’re completely satisfied.
Do you have any advice for potential customers?
Clients should keep an open mind about their feedback. They often have come up with some really good ideas and pushed back a little bit in a needed way. They know about building software, so give them an opportunity to share their ideas.