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MAS Solutions

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Offshore Smart. Deliver Local.

MAS Solutions is a UK-registered outsourcing company delivering remote back office support, CRM software, IT helpdesk, and custom development through a dedicated team based in India - giving UK businesses the cost advantage of offshore talent with the reliability of UK-managed oversight.

  • Min project size
    Undisclosed
  • Hourly rate
    Undisclosed
  • Employees
    50 - 249
  • Year founded
    Founded 2019

Service Lines
Back Office Outsourcing
25%
CRM Consulting and SI
25%
Custom Software Development
20%
IT Staff Augmentation
10%
Mobile App Development
10%
Web Development
10%

No Focus Areas have been added yet…

Industries
Other industries
55%
Business services
15%
Information technology
15%
eCommerce
15%
Clients
Small Business (<$10M)
50%
Midmarket ($10M - $1B)
30%
Enterprise (>$1B)
20%

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Our Story

Founded in 2019, we built a bridge between India's skilled operational workforce and the UK's growing SME market. Starting with back office support, we expanded into CRM software, IT helpdesk, web and mobile development - all delivered remotely from India, managed by a UK-present team that understands local business needs.

Today we're trusted by field service firms, fire safety contractors, and SMEs across the UK.

What Sets Us Apart

UK-Managed Indian Outsourcing Team

We combine the cost advantage of a skilled India-based team with UK-present management - giving you offshore savings without sacrificing communication, quality, or cultural alignment. You get a dedicated remote team that feels like an in-house one.

One Partner for Operations & Tech

From back office admin and CRM software to IT helpdesk, web and mobile development - we handle it all under one roof. No juggling multiple vendors. One point of contact, one invoice, and a team that understands how every part of your business connects.

Flexible, No Lock-In Contracts

We earn your business every month. No long-term commitments, no hidden fees, no vague retainers. Start small, scale as you grow, and adjust your support level anytime. We stay because the work is good - not because you're tied in.

Quick Facts

7 years in business

Tools and Technology

Google Meet
Zoom
Discord
Workplace by Meta
Skype for Business
Trello
Zoho Projects
Google Drive
OneDrive
Dropbox
Loom
Google Docs

Commonly Asked Questions

MAS Solutions is an India-registered company with a London office address at Watling Gate, Edgware Road. Our delivery team operates remotely from India, giving clients the best of both worlds - local UK presence for meetings and account management, with cost-efficient remote operations handled by our India-based team. This hybrid model is what keeps our services high-quality yet affordable for UK SMEs.

We primarily work with UK SMEs, field service companies, facilities management contractors, fire safety and security firms, e-commerce businesses, startups, and professional services agencies. If your business is struggling with admin overload, disconnected systems, or the high cost of in-house hiring, we can almost certainly help. Our services are designed to be flexible enough to support a solo trader scaling up or an established firm looking to streamline operations.

In most cases, we can onboard a new client within 5 to 10 working days. We begin with a discovery session to understand your current processes, workflows, and pain points. From there, we tailor our support model to fit your specific needs - no need to restructure your existing systems before we begin. Our goal is to slot in smoothly and start adding value quickly, with minimal disruption to your day-to-day operations.

Absolutely. Data security and GDPR compliance are central to how we operate. Even though our delivery team is based in India, all processes are designed and overseen in line with UK data protection standards. We do not share client data with any third parties, and full documentation of our data handling processes is available on request. Our clients trust us with sensitive operational and customer data every day - and we take that responsibility seriously.

Most outsourcing companies give you a generic offshore team with little UK understanding. MAS Solutions is different because we are UK-managed, meaning your account is handled by people who understand British business culture, compliance requirements, and market expectations. We also offer our own proprietary CRM software, Nexus, built specifically for UK field service businesses. Add to that our no lock-in monthly contracts, transparent pricing, and a real human support team - no chatbots, no ticket queues - and you have an outsourcing partner that actually feels like a business partner.

Contact MAS Solutions

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