Mainsoft

BACKGROUND

Please describe your company and position.

I am the CIO / CISO of Pytheas Capital Advisors

Describe what your company does in a single sentence.

Pytheas Capital is a French FinTech that leverages its innovative TRESO2 platform to revolutionize supplier payments with solutions for compliance management, electronic invoicing, and optimized financing through a modular, API-integrated SaaS system.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mainsoft to accomplish?

• Service Portfolio Expansion: Develop new features and services that align with strategic goals and improve competitive edge.
• Quality Assurance: Establish rigorous testing protocols, including unit and end-to-end tests, to guarantee the reliability and performance of our platform.
• Platform Development: Expand and enhance our platform’s capabilities through targeted development efforts.

SOLUTION

How did you find Mainsoft?

virtual meetings

Why did you select Mainsoft over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Mainsoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Mainsoft team is actively involved in the development and enhancement of various modules of our TRESO2 platform. These projects are critical for streamlining our invoicing, reporting, and supplier compliance management processes, and they focus on a range of functionalities aimed at improving operational efficiency and compliance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Mainsoft has played a crucial role in the collaborative delivery of the TRESO2 key modules, working in tandem with our two in-house teams. This partnership has led to several key successes that highlight the project's progress and achievements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Mainsoft's project management approach has been highly professional and adaptive, which has been crucial to the success of our collaboration. They have effectively delivered project items on time, with the only exceptions occurring when there were significant changes to project specifications initiated by our team. These specification changes naturally impacted the original timelines.
Overall, their commitment to meeting deadlines and their flexibility in response to our requirements have demonstrated a strong capability in project management and customer service.

What was your primary form of communication with Mainsoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What we find most impressive about Mainsoft is their exceptional professional management and scalability. Their lead developer has consistently ensured that the team operates efficiently, maintains high standards, and integrates well with our internal processes.
Moreover, Mainsoft’s ability to scale the team swiftly is particularly noteworthy. Whenever we've needed to expand our team, they have consistently been able to onboard new, highly skilled professionals within a very tight timeframe, often less than a month. This agility in scaling has been crucial in maintaining our project momentum and adapting to evolving requirements without compromising on quality.

Are there any areas for improvement or something Mainsoft could have done differently?

Our collaboration has been very successful. Initially, there were some challenges with communication which are common in projects of this complexity. However, through open and constructive discussions, we addressed these early concerns effectively.
We expressed our preferences clearly, and Mainsoft was responsive in adapting their processes, which has led to significant improvements in communication. This has ensured that all subsequent phases of the project have met our expectations.
Now, everything is functioning well, and while there is always room for minor enhancements in any project, the proactive approach taken by both sides has smoothed out earlier issues. We look forward to continuing this strong partnership and are pleased with how responsive Mainsoft has been to our needs.

BACKGROUND

Please describe your company and your position there.

I’m partner at an international agency group founded in 1980, and we’re developing custom software applications for our clients.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mainsoft, and what were your goals?

We needed to launch a MVP product in short time and we were looking for additional external support to help us develop the application.

SOLUTION

How did you select this vendor and what were the deciding factors?

We received a cold email from one of Mainsoft's account manager. After our initial contact, we had a face-to-face interview and we discussed the project together. They seemed the best fit for our project, so we hired them.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Mainsoft is supporting us with custom Angular applications that allows our clients to manage their events and courses online. The project is ongoing and we are working in an agile way with weekly sprints.

How many people from the vendor's team worked with you, and what were their positions?

We hired one Angular Developer from Mainsoft.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to launch the MVP on time due to the help of Mainsoft. After MVP launch we are able to continously ship new features with high quality.

Describe their project management style, including communication tools and timeliness.

We communicate using our internal Slack, Teams and JIRA. Communication was fast and effective.

What did you find most impressive or unique about this company?

We had direct access to the developer which offers fast & transparent communication. Their communication and understanding skills are superb. Our account manager is always trying to find the best solution for us in case we have questions.

Are there any areas for improvement or something they could have done differently?

I can’t think of anything.

BACKGROUND

Please describe your company and your position there.

Jemmic is a trusted partner for over 80 banks with 1 million users, with 13 years of experience in providing software combining an outstanding user experience with utmost security and stability, this in the area of identity & access management, multi-factor authentication, and conversational banking.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mainsoft, and what were your goals?

Assessment and streamlining of API and plugin architecture according to the best practices. Supporting the development team of our IAM product as a senior software engineer.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for developers and received indication from another known partner. Mainsoft quickly understood the needs of our company and projects and was able to offer the resources we were looking for.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a project onboarding session to discuss the goals and objectives. The developer was included in our SCRUM and contributed to Product Increments. Development was done in close cooperation with our Solution Architect and Development team.

How many people from the vendor's team worked with you, and what were their positions?

1 senior software engineer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The assigned tasks were delivered in a timely manner with good quality improving our all-over architecture.

Describe their project management style, including communication tools and timeliness.

Overall, they delivered within the expected timeframe and contributed effectively to the communication being well integrated into the team in a considered short period of time. Improvements were suggested and followed upon.

What did you find most impressive or unique about this company?

Follow-up Open-mindedness

Are there any areas for improvement or something they could have done differently?

-

BACKGROUND

Please describe your company and your position there.

I am the Co-Founder and CTO of a climate data platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mainsoft, and what were your goals?

We hired Mainsoft to develop a custom software to build our venture related to climate data platform. Our goal was to build a minimum viable product in the span of 4 months window. We document all the requirements before starting the project. A part of project was already developed along with architecture.

SOLUTION

How did you select this vendor and what were the deciding factors?

We did a thorough due diligence after floating RFP. We invited several players and Mainsoft provided us one of the best response in terms of:

• Understanding of our needs
• A reasonable estimate of efforts
• A reasonable budget for the project
• A reasonable assurance of resource availability
• Very timely response
• Very good account and relationship management

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of the work was to build a minimum viable product in 4 months timeline. The details of MVP requirement was documented using atlassian and was ready before the start of the project. We followed the scrum methodology. The project was broken down in 7 sprints of 2 weeks each. Each sprint was planned with JIRA tickets using agile methodology.

Each ticket was estimated and tracked. The key deliverables were the developed pieces which were tested on a daily basis as developed. All pieces were developed and delivered right on time. The key technologies that were used in this project were:

• React.js for frontend
• Java Spring boot for backend
• PostGreSQL as DB
• AWS for deployment

How many people from the vendor's team worked with you, and what were their positions?

We worked with:

• 2 Backend Developers
• 1 FrontEnd developer
• 1 QA
• 1 DevOps
• 1 Python developer
• 1 Senior Project Manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We are very happy with the quality and timeline. All three parameter of the project were right on spot. i.e. Scope, Cost and time.

Describe their project management style, including communication tools and timeliness.

The project management was great and we could manage the project on time and cost because of efficient project management. All the team members took up roles and responsibility and delivered. We communicated through Zoom, Slack most of the time.

What did you find most impressive or unique about this company?

We had direct access to the whole team and the team was approachable and flexible at the same time. They are a professional team of developers who contributed in every possible way.

Are there any areas for improvement or something they could have done differently?

Two small things .

1. Documentation
2. Improve communication skills which is a global language in the software industry.

None of the above did affect us since we had arrangement to counter both of these.

BACKGROUND

Please describe your company and your position there.

We are a niche company engaged in the creation of monitoring and analytics systems. We are also developing our products, which are what Mainsoft helps us with.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mainsoft?

Analyst, designer, FE dev, QA for it and PM. Mobile app. All that the user sees is the responsibility of Mainsoft.

What were your goals for this project?

We still running.

SOLUTION

How did you select this vendor?

This is a series of parameters. As an example:

1. Fairly wide expertise, which is constantly expanding.
2. Personal responsibility of employees. You can turn to a specific person and the problem will be solved.
3. Price.

Describe the project in detail.

We are currently working on a mobile application. Mainsoft's task is to develop the front end for android

What was the team composition?

In our case, this is changing. From 2 to 10 people. Front, QA, PM usually.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They understand what and why they are doing. And when so, progress and success come.

How effective was the workflow between your team and theirs?

We have several people on their side who are no different from our remote workers. They work in our systems and are managed by us through our management systems.

What did you find most impressive about this company?

They have a real desire to understand what needs to be done and do it in the best way.

Are there any areas for improvement?

Everything suits us. If our budget allows, we will expand relations.

BACKGROUND

Please describe your company and your position there.

Square is a publicly traded financial services company in the United States serving 4 million businesses

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Mainsoft?

Square has recommended sellers use Mainsoft on numerous occasions to build integrations with their IT systems or other custom work.

What were your goals for this project?

Projects include: Generate a custom report Building a custom web application Building a custom mobile application

SOLUTION

How did you select this vendor?

This vendor was known due to personal connections

Describe the project in detail.

Generate a custom report - using the Square Connect APIs to gather data for financial reporting purposes for a medium sized enterprise Building a custom web application - custom order ahead application using SqPaymentForm Building a custom mobile application - custom self-ordering kiosk application using ReaderSDK

What was the team composition?

1 web frontend 1 android frontend 1 java backend 1 project manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project goals on all occasions were met. The custom report was able to be used for monthly financial reporting, and the mobile web and kiosk applications are in use today by several businesses.

How effective was the workflow between your team and theirs?

Effective, we had daily calls if needed and frequent communication via Slack/Skype chat

What did you find most impressive about this company?

Depth of technical talent

Are there any areas for improvement?

Often they are overbooked so you must schedule them a few weeks in advance at a minimum

BACKGROUND

Introduce your business and what you do there.

I’m a co-founder of NearCHAO. We’ve developed a special platform that allows users to buy goods from vending machines via a mobile app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Mainsoft?

We needed an app that could identify and communicate with vending machines based on proximity, and we hired Mainsoft to develop it.

SOLUTION

What was the scope of their involvement?

Mainsoft developed our Android app and implemented iBeacon technology, which uses Bluetooth to identify the vending machine a user wants to make a purchase from. This initiates a session between the mobile app and vending machine. After each purchase, the user gets loyalty discounts.

We don’t have tech people on our side to decide on technical matters, so Mainsoft handles this. The team from Mainsoft resolves issues by themselves about what technology they should use. Our team creates tasks in Jira, which are more about the business aspects.

What is the team composition?

I think there are five people on their team. I am always in contact with their project manager.

How much have you invested with them?

The total has been $10,000–$20,000, or a bit more.

What is the status of this engagement?

We started working with Mainsoft in the autumn of 2017, and it’s ongoing. The app just launched in January 2020. I’ve just sent them new tasks via Jira to develop.

We started with one idea, and we changed it again and again. The people from Mainsoft were always with us and developed all of our requirements.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The app turned out really well, and we’ve been using it with about 100 vending machines in Moscow. Users are happy. Mainsoft’s code is extremely good, without a lot of bugs. We have a high level of stability and quality.

How did Mainsoft perform from a project management standpoint?

They’ve performed well. We invited Mainsoft’s developers to use our Jira account. We’ve used Jira and the help of their project manager to manage their work. 

What did you find most impressive about them?

I’ve worked with another company for iOS development. Compared to them, Mainsoft resolves issues very quickly and does it with a high level of quality. There aren’t a lot of bugs in their code, and my QA team doesn’t spend a lot of time testing it.

Are there any areas they could improve?

They have very good quality and they resolve issues very fast. I sent them three tasks this morning, and they returned the tasks to me this evening for testing. I was very happy about that.

We work on time and materials, so all bugs and change requests are billed to the project. When I checked how much money I’d spent with them, I found that it wasn’t a lot. This means that there aren’t a lot of bugs, issues, or change requests.

BACKGROUND

Please describe your company and position.

I am the Head of IT & Information Security of Pink University GmbH

Describe what your company does in a single sentence.

PINKTUM is a SaaS tech company who provides a LMS, learning content, an AI social skill coach and learning development anayltics.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mainsoft to accomplish?

• Provide senior level development skills for Java Kotlin
• To find skilled persons
• Good communication and reactions

SOLUTION

How did you find Mainsoft?

LinkedIn

Why did you select Mainsoft over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Mainsoft were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Developer should further develop and maintain our delivery and backend plattform PINKTUM world. Here are the key objectives: Maintain and fix plattform Integrate new features Further development of existing features Develop resilience and quality of the platform API integration and development Single and main point of contact Development project management 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Outcomes:

• Quick reaction and fixing
• Confidence of employees and customers
• Integration of new features quickly
• Good, quick and steady communication
• Perfect cultural and working style fit

Describe their project management. Did they deliver items on time? How did they respond to your needs?

PM description:

• All was delivered on time
• Response to all issues and wishes

What was your primary form of communication with Mainsoft?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Good communication and reaction to all wishes. Communication on the same level and without problems.

Are there any areas for improvement or something Mainsoft could have done differently?

From client side no further improvements.

BACKGROUND

Please describe your company and position.

I am the Product Owner of an it services company 

Describe what your company does in a single sentence.

Helping customers in media and industry with their digital transformation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mainsoft to accomplish?

• Team extension for developing a web application to enhance production planning across subsidiaries.

SOLUTION

How did you find Mainsoft?

linkedin

Why did you select Mainsoft over others?

• Great culture fit
• Good value for cost

How many teammates from Mainsoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Frontend and backend work contributing to develop a control center for production planning and supply chain optimisation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Stick to timeline and milestones
• Stick to estimations
• Project-related KPIs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In general, we were very satisfied with how the guys from Mainsoft responded to our needs and our customer's requirements.

What was your primary form of communication with Mainsoft?

Virtual Meeting

What did you find most impressive or unique about this company?

Proficient developers from various countries.

Are there any areas for improvement or something Mainsoft could have done differently?

-

BACKGROUND

Please describe your company and position.

I am the board member of Wisercat Estonia OÜ

Describe what your company does in a single sentence.

We build next-level digital services that are highly secure and future-proof, holding up to changes the future might bring.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Mainsoft to accomplish?

• Finish project on time
• Finish project on budget
• Attracting highly qualified specialists

SOLUTION

How did you find Mainsoft?

Referral

Why did you select Mainsoft over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Mainsoft were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project will result in developing a common register and information system, where: proceedings are event-based; e-services have been modernised and they comply with quality requirements; paperless proceedings form 98% of the processes; making decisions is supported by necessary statistics; updating information is automated; work processes have been optimised;

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our client sutisfation rating was 4,8/5 point.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered all their promises.

What was your primary form of communication with Mainsoft?

Virtual Meeting

What did you find most impressive or unique about this company?

Company culture and keeping promises

Are there any areas for improvement or something Mainsoft could have done differently?

nothing to add