MagmaLabs

BACKGROUND

Please describe your company and position.

I am the Engineering Lead of Genoa Telepsychiatry

Describe what your company does in a single sentence.

Information technology

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MagmaLabs to accomplish?

• Virtual Healthcacre

SOLUTION

How did you find MagmaLabs?

• Online Search
• Other

Why did you select MagmaLabs over others?

• Great culture fit
• Good value for cost

How many teammates from MagmaLabs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Development of web portal and its supporting backend infrastructure to enable virtual healthcare and provider invoicing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As per company KPI's

Describe their project management. Did they deliver items on time? How did they respond to your needs?

HIgh quality and on time.

What was your primary form of communication with MagmaLabs?

Virtual Meeting

What did you find most impressive or unique about this company?

Their communication, honesty, and professionalism were impressive.

Are there any areas for improvement or something MagmaLabs could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Director of Digital Product of MUD/WTR

Describe what your company does in a single sentence.

Ecommerce

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MagmaLabs to accomplish?

• Website Maintenance
• UI Improvements
• Accessibility Fixes

SOLUTION

How did you find MagmaLabs?

Referral

Why did you select MagmaLabs over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from MagmaLabs were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

• Website Maintenance
• Accessibility Fixes
• UI Improvements

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Successfully migrated Wholesale to B2B
• Successfully navigated out of stock issues
• Successfully made website tweaks to improve customer experience

Describe their project management. Did they deliver items on time? How did they respond to your needs?

MagmaLabs integrated within our Asana portal and provided updates on all their tasks every other day

What was your primary form of communication with MagmaLabs?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The team is very communicative, and the developer was extremely detail-oriented as he worked through the tasks (detailing constraints, possibilities, and requirements). He made sure to gain approvals before pulling the trigger on changes. The internal team really appreciated his help and cadence.

Are there any areas for improvement or something MagmaLabs could have done differently?

Not that I can think of