Name: Magecom
Address: Suite 3 Fyfield Business Centre Fyfield Road, Chipping Ongar, England, CM5 0AE, GB
Telephone: +44 1442 78 0380
Price range: $50 - $99
Rating: 4.9

We build e-commerce websites that sell more.

Magecom is a leading digital commerce agency with more than 14 years of experience. Our portfolio includes over 400 digital transformations, delivering high-performance B2B, B2C, and D2C storefronts for leading brands. From growing companies to Fortune 500 organizations, we have completed projects for businesses across a wide range of industries and stages of growth.

Min project size
$25,000+
Hourly rate
$50 - $99 / hr
Employees
50 - 249
Locations
Chipping Ongar, England
Year founded
Founded 2012

Service Lines

E-Commerce Development: 80%
Web Development: 10%
Application Testing: 5%
UX/UI Design: 3%
IT Staff Augmentation: 2%

Select Focus Area

E-commerce Systems

Magento: 80%
Other ecommerce systems: 10%
Shopify: 10%

Programming & Scripting

PHP: 90%
JavaScript: 10%

Industries

eCommerce: 100%

Clients

Midmarket ($10M - $1B): 50%
Small Business (<$10M): 40%
Enterprise (>$1B): 10%

Pricing Snapshot

Min. project size $25,000+

Avg. hourly rate $50 - $99 /hr

Rating for cost 4.8 /5

What Clients Have Said

Magecom is noted for providing good value for cost, with projects completed on time and within budget. Clients appreciate their flexibility and responsiveness. Specific pricing details are not disclosed, but many reviews highlight satisfaction with overall costs fitting clients' budgets.

This summary is based on verified Clutch reviews.

Most Common Project Size

$10,000 - $49,999 based on 15 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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Magecom Review Insights

Overall Review Rating

4.9

Quality 4.9
Schedule 4.9
Cost 4.8
Willing to Refer 4.9

Top Mentions

Review Highlights

Strong Project Management Skills

Clients consistently praise Magecom for their project management capabilities, ensuring projects are completed on time and within budget. Their use of tools like Jira and Git, along with clear communication, leads to effective project execution.
Effective Communication and Collaboration

Magecom is praised for their excellent communication skills, maintaining effective collaboration with clients through virtual meetings and messaging apps. This ensures that client needs and expectations are consistently met.
High-Quality Deliverables

Clients report high satisfaction with the quality of Magecom's deliverables. Projects are typically completed with minimal bugs, and the team is proactive in problem-solving, ensuring that solutions meet client expectations.
Customer Satisfaction and Long-term Relationships

Several clients highlight their satisfaction with Magecom's services, often leading to long-term relationships. The company's focus on client needs and their ability to deliver results fosters trust and continued collaboration.
Flexibility and Adaptability

Magecom is commended for their flexibility in team composition and the ability to adapt to client processes, providing the right expertise at the right time. This adaptability is a key reason for long-term partnerships.
Room for Improvement in Proactivity

While generally positive, some feedback suggests that Magecom could improve by taking more initiative in areas like CI/CD processes and offering unique solutions to challenges presented by platforms like Magento.

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Magecom Reviews

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E-Commerce Development
$10,000 to $49,999
May 2017 - Ongoing

4.5

Quality: 4.5

Schedule: 4.5

Cost: 5.0

Willing to Refer: 4.0

"They have a talented team and competitive pricing."

Jun 7, 2021

Website Project Manager, Maesta

Saleh Basoodan

Other industries
Jeddah, Saudi Arabia
1-10 Employees
Phone Interview

A cosmetics retailer hired Magecome to develop their e-commerce website. Using PHP and JavaScript, the team integrated functionalities for tracking order and shipment and selecting different payment options.

Along with developing a fully serviceable website, Magecom has been able to provide support during downtimes. Despite having issues with availability, the team is generally efficient and collaborative. The client appreciates their punctuality and solid management of the project.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a perfume and cosmetics retailer that distributes products from international brands in Saudi Arabia. We have three branches in the country and we also sell online.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Magecom?

We needed to move from physical shops to e-commerce, and that’s what we wanted to do with Magecom.

SOLUTION

What was the scope of their involvement?

They built our Magento store, and have provided continuous development on the front- and backend. The technologies they use are PHP and JavaScript. Most of the design was made by our internal team.

Magecom started from scratch, making a feature list and looking into our pain points. One of our problems with the old site was that it didn’t have order tracking. Once an order left our warehouse, we wouldn’t know if it was delivered to the client or not.

They made sure to implement this functionality, among others, in our new site and worked with us like partners. We now have a customer care functionality for viewing shipment details, tracking orders, sending SMS notifications, and so on. Magecom has also implemented a function that enables our clients to pay by bank card, by a local Saudi payment gateway, or upon the delivery of their orders.

What is the team composition?

I’ve worked with around 10 people from Magecom, including front- and backend developers, QA testers, and a project manager.

I asked them for more resources at one point, but they couldn’t accommodate me. They promised to give me more resources, but we’ve stopped working with them in the meantime.

How much have you invested with them?

The average cost of the project is around $15,000 per year.

What is the status of this engagement?

We started working with Magecom around May 2017. We paused the development during the pandemic for budget reasons.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Magecom is one of the best developers I’ve worked with. They’ve had a shortage of developers at times, but every company faces this situation. The quality of work also dropped at one point, and when I talked to Magecom about it, they changed the developers. Generally, they have a good, collaborative team who helps out whenever we’re stuck.

They’ve been with us since the launch, including during crises. We’ve had surges of traffic that led to our servers going down, but Magecom was there to help most of the time. There were a few occasions when we couldn’t reach them, during holidays and on weekends, but they’ve usually been by our side to support us.

How did Magecom perform from a project management standpoint?

They use the agile methodology and test every feature before going live. It’s an efficient way of working, and it’s reduced the number of issues.

They also do great in terms of project management. I would rate them highly for meeting deadlines. I usually message them on Skype and have weekly meetings with the team. They have a good project manager, so I don’t have to call them often.

What did you find most impressive about them?

They have a talented team and competitive pricing.

Are there any areas they could improve?

Their developers don’t speak English. Other than that, they’re very talented and competitive.

Do you have any advice for potential customers?

If the client ever has a bad experience with Magecom, they need to speak up about it.

RATINGS

4.5

E-Commerce Development
$10,000 to $49,999
Dec. 2016 - Apr. 2019

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were professional and true to their words."

Dec 30, 2020

Former Head of Technology, RiffOnline

Anonymous

Advertising & marketing
Netherlands
51-200 Employees
Online Review
Verified

Magecom provided multiple Magento development on a marketing and advertising firm's e-commerce projects. They created custom modules and custom integrations. The team also provided QA on all their deliverables.

Magecom was hardworking and delivered within deadlines. They were responsive and friendly. Above all, they were hands-on and had excellent developers who helped the company in crafting solutions.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Tech lead at Riff Online

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magecom, and what were your goals?

Nearshore Magento 1 and Magento 2 development both frontend and backend for our e-commerce projects

SOLUTION

How did you select Magecom and what were the deciding factors?

They were professional and true to their words. Hands-on and no-nonsense mentality.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Developing Magento 1 and Magento 2 custom modules.
Developing Magento 1 and Magento 2 themes
Developing Magento 1 and Magento 2 custom integrations with remote systems
Customizing Magento 1 and Magento 2 according to clients' needs.
Quality assurance on all the custom created modules

How many people from the vendor's team worked with you, and what were their positions?

At peak times 4 backend developers, 3 frontend developers, a project manager, and a quality assurance specialist.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

All the team members were always working hard to get all the deliverables ready within the deadlines and possibilities. There were good communications if any of the deliverables would exceed the estimations. They provide great developers that think with you in crafting solutions.

Describe their project management style, including communication tools and timelines.

The project manager used our own private Jira to manage the tasks in a scrum manner.

What did you find most impressive or unique about this company?

Personal touch. I've visited them a few times on-site, everyone is open and friendly.

Are there any areas for improvement?

None I can think of.

RATINGS

5.0

"Delivered, quality, personal touch, no escalations, superb."

E-Commerce Development
$10,000 to $49,999
Mar. 2015 - Feb. 2016

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They are reliable, trustworthy, flexible and most importantly, can accommodate your budget."

Nov 1, 2020

CEO, Steven Kirsch Inc.

Steven Kirsch

Other industries
New York City, New York
1-10 Employees
Online Review

Magecom was hired by a jewelry manufacturer to develop an e-commerce site. Their goal is to create a modern website with features and software specific to their type of service.

Though it took longer than initially planned, stakeholders were impressed with the newly designed website. The team displayed great professionalism and humility throughout the project. They are receptive to client feedback and are agile in their communications.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

CEO at Steven Kirsch Inc, Jewelry manufacturer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magecom, and what were your goals?

We wanted to have a competitive and modern website, with a ring configuration, on a modern e-commerce platform, integrated with diamond supplier software

SOLUTION

How did you select Magecom and what were the deciding factors?

We found them on Google, had several calls, they seemed knowledgeable and professional

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had some ideas on design and Magecom's designer helped us implement them in Photoshop. The most challenging part was the ring configuration - we wanted it to work smoothly, intuitively and look beautiful. We decided to use Magento as a platform due to its stability, functionality and customization capacity

How many people from the vendor's team worked with you, and what were their positions?

We worked with Magecom's CEO, CTO, PM and designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It took a bit longer than initially planned, however, team made the job very well. Outcome was a modern and technologically advanced tool to help us grow our business.

Describe their project management style, including communication tools and timelines.

Prompt, great communication very humble and professional people.

What did you find most impressive or unique about this company?

They are reliable, trustworthy, flexible and most importantly, can accommodate your budget.

Are there any areas for improvement?

Nothing that's worth of mentioning.

RATINGS

5.0

E-Commerce Development
$50,000 to $199,999
Sep. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were able to improve the speed of our website."

Oct 26, 2020

Developers Team Lead, Online Retail Company.

Anonymous

Retail
New York City, New York
51-200 Employees
Online Review
Verified

Magecome was hired by an online retail company to develop and design their e-commerce site. This includes debugging and general maintenance.

Thanks to Magecom, the performance of the site has drastically improved. Stakeholders are also happy with the new redesign. the team continues to deliver their patented high-quality services to the company.

E-Commerce Development
Less than $10,000
May - Aug. 2015

4.5

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"I appreciate the consulting by Magecom, they made my jorney to online sales relatively easy."

Oct 26, 2020

Owner, Online Hair Care Retailer

Oksana Kuznecova

Retail
Kharkiv, Ukraine
1-10 Employees
Online Review
Verified

A hair care retailer partnered with Magecom to help them make the transition from a brick and mortar space to digital.

The company has been using their online platform for the last five years, and it still works well for them. The company appreciated the Magecom team's expertise and patience throughout the partnership. The team made the company's journey to online sales relatively easy.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the owner of the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magecom, and what were your goals?

We were a retail, brick-and-mortar company, and decided to go online. We didn't know what platform to choose, how to build a site, how to work with designers etc. We needed proper consulting and design and development

SOLUTION

How did you select Magecom and what were the deciding factors?

By reference. A friend of mine worked with them

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I needed a complete guidance on how to start online business, and to build a site. We initially planned to use Magento, later I decided to pick Opencart. Magecom advised me on the platforms, on usability, on store administration, created design and launched the shop.

How many people from the vendor's team worked with you, and what were their positions?

CEO, PM, designer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

It's hard to evaluate and compare with others, but I feel that it was a good idea. It's been 5 years I am using this store and it's still working fine

Describe their project management style, including communication tools and timelines.

They were knowledgeable and patient with me, I was informed of the changes timely

What did you find most impressive or unique about this company?

I appreciate the consulting by Magecom, they made my jorney to online sales relatively easy

Are there any areas for improvement?

The total budget was less than I initially expected

RATINGS

4.5

Custom Software Development
Less than $10,000
Dec. 2019 - Feb. 2020

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.0

Willing to Refer: 5.0

"Their expertise and quality of work were impressive."

Oct 20, 2020

Co-Founder, IT Services Company

Roman Katerynchyk

Other industries
Kyiv, Ukraine
51-200 Employees
Online Review
Verified

Magecom integrated an IT company's payment solutions on its site using LAMP stack. The goal is to enable the firm's third-party clients to pay and get paid online.

The vendor successfully finished the client's deliverable. With their amazing support, the company was able to introduce its online payments system to external stakeholders. Magecom is knowledgeable and professional.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I represent MyCredit, we provide online lending opportunities.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Magecom, and what were your goals?

We wanted that our customers have opportunities to pay and get paid online. At this point we needed to integrate with some of payment providers, credit card processing services and banking services.

SOLUTION

How did you select Magecom and what were the deciding factors?

We have conducted a market research(through Google) and shortlisted a few companies with experience in similar payment integrations.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The site had already existed, we needed to extend the functionality. We had the specification and design, but we hadn't had the capacity/proper experience in our internal team and time was an issue, so we decided to hire an external team. The project uses LAMP stack.

How many people from the vendor's team worked with you, and what were their positions?

We mainly dealt with a PM, also for our project had been worked developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The scope was implemented in time, with acceptable budget and perfect quality. We were able to launch the online payments functionality on our site.

Describe their project management style, including communication tools and timelines.

Professional, knowledgeable, tech savvy. The development process was organized great.

What did you find most impressive or unique about this company?

Their expertise and quality of work were impressive.

Are there any areas for improvement or something they could have done differently?

I wish it was less expensive.

RATINGS

5.0

Showing 11-16 of 16 Reviews

Locations (1)

Suite 3 Fyfield Business Centre Fyfield Road Chipping Ongar, England CM5 0AE

101 - 150

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Magecom

We build e-commerce websites that sell more.

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

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Highly Rated Similar Providers

Reviews

Magecom Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Strong Project Management Skills

Effective Communication and Collaboration

High-Quality Deliverables

Customer Satisfaction and Long-term Relationships

Flexibility and Adaptability

Room for Improvement in Proactivity

Reviews mentioning:

Magecom Reviews

E-Commerce Web Dev for Cosmetics Retailer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Multiple Magento Dev for Mktg & Advertising Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Magento Web Dev for Jewelry Manufacturer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Magento E-Commerce Dev for Online Retail Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

E-Commerce Development for Hair Care Retailer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Online Payment Integration for Grocery IT Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Location

Locations (1)

Contact

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