Your Global Ecommerce Partner
Magecom helps online merchants achieve their business goals and boost profits. We deliver comprehensive ecommerce solutions and solve challenges of any complexity:
- building online stores for niche markets with region and industry-specific features on various ecommerce platforms that satisfy business needs;
- performing migrations to Magento with the safe moving of products, orders, customers, custom features, and integrations;
- developing responsive and conversion-friendly web designs, created for seamless user experience;
- integrating with services and systems to automate the workflow and optimize resources;
- creating highly loaded and secure infrastructures for online stores that are able to carry heavy traffic loads;
- identifying bottlenecks in the existing system that need to be fixed to open up new business opportunities;
- improving website performance and optimizing online stores for the search engines to attract as much traffic as possible.
Why Choose Our Ecommerce Agency
Experience in different ecommerce areas & business models. We have 8 years of experience in working with ecommerce and performing projects in various industries: animal & pet care, apparel, baby care, cosmetics, electronics, food, health care, home & garden, jewelry, etc. Apart from ecommerce websites, we create B2B, B2C, and C2C online stores for global brands, marketplaces, multi-stores, auctions, and subscription websites.
Expertise proved by industry leaders. We are the official partners of Magento, Shopify, and Shopware, which allows us to be highly integrated into the development community, know all the latest industry trends and be a reliable ecommerce business partner for online merchants worldwide.
Communication for results. It is hugely important for us to build long-term relationships with you so that you’ll be provided with all the crucial artifacts required to stay up-to-date with the project’s scope, budget, and timeline and to make the eventual result meet your expectations.
headquarters
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Focus
Portfolio
Ahmad Tea: Redesigning the Magento Store for the Global Tea Brand to Enhance a Customer Journey
About our client. Ahmad Tea is one of the world’s largest tea manufacturers, offering tea bags, loose teas, and gifts. The brand distributes to over 80 countries on six continents and earned over 20 Great Taste Awards for various products.
Challenges & tasks. The client came to us with a task to introduce a brand-new, redesigned Magento online store.
What our client received:
• online store redesigned to create an eye-catching appearance of the website and enhance a customer journey;
• fully responsive theme developed to provide customers with a seamless shopping experience on multiple devices;
• product data migration;
• custom mixed product types implementation;
• existing ecommerce website support & maintenance to ensure bugs fixing and new functionality introducing.
Gaitline: Building a Magento Multistore to Help Business Expand into Markets & Reach New Audiences
About our client. Gaitline is a Norwegian footwear company specializing in sports shoes delivered to several countries. Their selling feature is innovative footwear technology that actively guides a body to achieve better health and performance.
Challenges & tasks. The client came to us with a task to build a multistore on the Magento platform that manages 7 websites with their own default currencies targeting B2B and B2C customer segments in different countries.
What our client received:
• Magento multistore with 7 websites developed with local currencies — NOK, AED, DKK, EURO, GBP, SEK, and USD — that allows the website admin to easily set up different pricing for products and bill the customer’s credit card with the local currency;
• IP detector extension installed to identify a purchaser’s location and automatically redirect them to the relevant website with a local currency, which delivers a personalized and smooth user experience and frees customers from additional actions;
• Prime Cargo logistics supplier integrated to the online store to fully automate order fulfillment processes not requiring any manual management and save the client’s resources;
• taxes configured individually for each country and user group (B2B or B2C);
• Klarna & Firecheckout integrated to be displayed depending on a customer segment;
• dealers network custom functionality developed to expand the network of business customer representatives and increase sales volume.
3Rifa: Developing a Magento Webstore to Open Up New Business Opportunities
About our client. 3Rifa is a fish tank & additional equipment store with delivery throughout Ukraine, which sells filters, pumps, reptiles, fountains, etc.
Challenges & tasks. The client came to us with a task to create an online store on the Magento platform and introduce additional functionality and features to stay ahead of the competition.
What our client received:
• highly customized Magento webstore built from scratch to make the business more competitive and increase profitability;
• responsive web design template created to improve user engagement and decrease customer churn;
• custom registration process with additional steps developed according to the client’s business logic;
• advanced navigation implemented for a user-friendly and effective on-site search;
• custom related products functionality introduced to cross-sell items and increase the average purchase size;
• accounting/ERP system integrated into the ecommerce website to optimize the workflow and business operations.
Health Journeys: Upgrading the Store & Migrating it to the AWS Infrastructure to Ensure Sustainable Business Growth
About our client. Health Journeys is a Northeast Ohio company, a leading producer and distributor of holistic health audio tools that teach wellness practices and provide direct healing experiences.
Challenges & tasks. The client came to us with a task to upgrade the Magento version of their existing online store and land on the AWS cloud hosting service to allow their business to scale in the future considerably.
What our client received:
• Magento 2 version upgrade to make it possible for the client’s business to give more expansive opportunities for their functional part;
• partial redesign introduced to reengage existing customers and generate more sales;
• online store migration to the AWS infrastructure to help the client’s business scale and grow and integrating it with CloudFlare to keep the whole system secure, fast, and reliable;
• one-step checkout functionality implemented to reduce cart abandonment and improve customer satisfaction;
• ecommerce website support to minimize risks and lay the groundwork for business prosperity.
Calla: Introducing Advanced Functionality to the Magento Website to Improve Customer Lifetime Value
About our client. Calla is a solution that offers small secure body cameras with a front-facing screen and cloud-based video management for people working in healthcare, education, and retail.
Challenges & tasks. The client came to us with the task to implement cutting-edge and up-to-date technologies and features to get and stay profitable.
What our client received:
• new functionality & APIs developed to improve customer satisfaction and retention;
• PHP version upgraded to make the site work faster and secure and optimize web pages’ load time;
• patches installed to meet security, performance, and scalability requirements;
• Magento website supported to exclude frequent downtimes, security flaws, and other performance issues.
AppSkins: Implementing Plugins and Supporting the Magento Store to Improve Interaction with Existing and Potential Customers
About our client. AppSkins is a German store that sells stylish screen protectors for smartphones and tablets.
Challenges & tasks. The client came to us with a task to install plugins to the store and provide Magento store support to improve the sales conversion rate.
What our client received:
• plugins set up to ensure compliance with business requirements and goals;
• Magento store maintained and supported to fix bottlenecks and bugs in the existing system and improve website performance to attract as much traffic as possible.
Reviews
the project
Web Dev for Online Home Goods Store
"Whenever any issues come up, the team is able to fix them quickly."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
IT manager at an online home goods store.
For what projects/services did your company hire Magecom, and what were your goals?
We needed to build several complex website solutions in order to automate backend processes improve frontend user experience.
How did you select Magecom and what were the deciding factors?
We looked at several vendors for our projects and chose Magecom based on fair cost. But ultimately remained working with them because of their skill, responsiveness, and professionalism.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We provide a simple outline of the requirements, clarify any missing and confusing elements, proceed with an MVP feature. After MVP is completed we proceed with the rest or leave as is depending on the business needs.
How many people from the vendor's team worked with you, and what were their positions?
We have worked with several Sr and Mid, full stack, backend, and frontend web developers. About seven people over four years.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The team was able to tackle complex requirements and bring features to successful completion.
Describe their project management style, including communication tools and timelines.
We have daily standup calls with their developers via Slack, use Github to manage our workflow.
What did you find most impressive or unique about this company?
They were able to own the project with minimal oversight. They easily adjusted to our processes instead of the other way around. Whenever any issues come up, the team is able to fix them quickly.
Are there any areas for improvement or something they could have done differently?
Taking initiative with CI/CD processes as well as coming up with unique ways of solving challenges which are brought fourth by Magento framework could be areas where the team can improve.
the project
E-Commerce Design for Several Retail Startups
"They are reliable and creative and give great value for money."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am a founder and CEO of several retail startups, including designorway.com
For what projects/services did your company hire Magecom, and what were your goals?
I needed a team that could design and develop an online shop for me. I needed someone trustworthy, with proper skills and within my budget
How did you select Magecom and what were the deciding factors?
I have known Sergey (Magecom founder) for many years, so I didn't hesitate to go directly to him. Of course, I compared their quote with market prices and was satisfied with their estimate.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
I wanted to use Shopify for my website, and Magecom had enough expertise to implement all my needs. They created a design, implemented it on the frontend, and developed a backend app for my store.
How many people from the vendor's team worked with you, and what were their positions?
2 people; Project Manager and CEO
Can you share any measurable outcomes of the project or general feedback about the deliverables?
All project milestones were achieved on time, of course with follow-up from my end as well. And the store opened on time and as promised.
Describe their project management style, including communication tools and timelines.
They are easy to work with, the PM was competent in Shopify and accurate in planning
What did you find most impressive or unique about this company?
They are reliable and creative and give great value for money. Honest when you ask about something you don't really need, but other companies might do just to charge you extra.
Are there any areas for improvement?
Nothing to complain about
the project
E-Commerce Dev & Design for Mathematics Educational Services
"They created a product that met and exceeded our expectations every time."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm the CEO of a company that provides educational services including online self-paced and tutor-guided courses in mathematics for students and teachers.
For what projects/services did your company hire Magecom, and what were your goals?
We needed to develop both web presences and e-commerce websites to sell our products and services. Magecom's team of designers, programmers and support staff designed, developed and supported our e-commerce websites that involved Shopify, Wordpress, Woocommerce, and others.
How did you select Magecom and what were the deciding factors?
We searched online for web developers and after interviewing several developers selected Magecom based on their experience developing similar projects and feedback from others.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had an initial meeting with the product manager to discuss our goals and expectations. From there the team delivered a detailed description of the project, mockups, wireframes and further estimated cost of the project.
How many people from the vendor's team worked with you, and what were their positions?
The project manager was our main point of contact throughout the project. There were also a designer, programmer, CEO, and support staff working on the project.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
After launching our sites we saw our sales and traffic doubled. Our leads better understand our products and services and our clients are impressed with the design of our homepages.
Describe their project management style, including communication tools and timelines.
They carefully listened, assessed our needs and expectations, and communication was always excellent.
What did you find most impressive or unique about this company?
They created a product that met and exceeded our expectations every time. Along the way they seamlessly migrated data and their experience and expertise helped generate savings. They’re problem-solvers, pay attention to details, and meet deadlines. Overall, from early stages of planning that involved the projects’ specification to execution and subsequent support of our websites Sergey’s team showed true expertise and reliability from beginning to end. It is a real pleasure working with Magecom’s team and I highly recommend them.
Are there any areas for improvement or something they could have done differently?
When we first launched we didn’t realize that our payment and contact forms were a standard for European consumers. We let them know and they were quick to change/customize for the U.S. customers.
the project
Web Redesign & Revamp for Healthcare and Service Company
"The team was incredibly knowledgeable and organized."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
PGM is a healthcare software and service company. We provide back office solutions to healthcare professionals across the US. I am the Vice President of Business Development, and am responsible for all growth related activities including marketing.
For what projects/services did your company hire Magecom, and what were your goals?
Our website was antiquated and no longer reflected our product offering. In 2018 we released a proprietary software package to augment our core RCM service offering. We needed an updated site that marketed both our technology and service offerings to a number of specific subsets within our markets. Additionally, the site needed to provide customers access to our cloud technology package.
How did you select Magecom and what were the deciding factors?
We initiated an RFP to which Magecom and a number of other companies replied. I selected Magecom based on their portfolio and the feeling I had with their owner. The owner was super knowledgable and made numerous suggestions during the bidding phase that indicated to me that Magecom was the right fit for the job.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We decided to use wordpress CMS as it was the most reliable and stable tool at the time. Phases were as follows: Project review Analysis First round design drafts Changes Development Implementation
How many people from the vendor's team worked with you, and what were their positions?
We worked with a Project Manager, a Front End Developer, QA Rep and the owner.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The project was completed within the allocated time and budget. We were more than pleased with the results. Traffic has increased by over 30% YTD. Additionally traffic is being siloed into the appropriate channels, making the selling process more efficient.
Describe their project management style, including communication tools and timelines.
Easygoing, competent and timely. We worked extensively with Olga who organized biweekly status update and development calls. The team was incredibly knowledgeable and organized. The process was fairly seamless.
What did you find most impressive or unique about this company?
I feel I have built a long term relationship. Magecom is now a tool that we use for all of our development needs. I feel we have built a level of trust between the organizations where I no longer need to bid out technology projects.
Are there any areas for improvement?
I wish they would extend their product and services line to include areas such as digital marketing. I would prefer to leverage one company for all of my needs.
the project
E-Commerce Development for Online Pet Supplies Retailer
"Very strong e-commerce expertise."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I'm CTO in the 3Rifa company, and we are working in a pet supplies sphere.
For what projects/services did your company hire Magecom, and what were your goals?
We had several goals:
- Move our online shop from the old CMS platform (Joomla) to the proper e-commerce system (Magento)
- integrate an online shop with an ERP, in order to automate the fulfillment process in the company.
- Integrate local delivery providers
- Enhance the structure of the online shop according to the SEO requirements.
After the project was done, in one year we decided to expand our business and we hired Magecom one more time to create 2 additional online stores for different regions. 3 months later we successfully got multistore on Magento with the same integrations in the back-office and different frontends.
How did you select Magecom and what were the deciding factors?
We were searching for the company not only with strong e-commerce expertise but and with expertise in relatively new for that time Magento technology.
It was hard, but fortunately one of the designers that we were working with us recommended Magecom, and after we checked portfolio and made the first estimation meeting we decided to sign a contract with them.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had a rough idea of what business process we want to cover, so we damped our ideas on the google doc "paper" The project manager estimated the high-level cost of the project.
At the next meeting, we divided the project into several iterations, confirmed price logic, and custom features with us. In 1 month we had a demo of the first iteration. Meanwhile, we were working with a Magecom designer so at the end of the first month we also had design ready.
How many people from the vendor's team worked with you, and what were their positions?
Project manager, at first we had only one developer, but in second iteration 2 more developers joined the team. Designer and QA.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We successfully covered most of our goals.
- We got a new design with modern features that increased customer satisfaction and conversion rate. We are still using the Aquarium Configurator that was developed by Magecon not only on a site but internally as well, to calculate cost and aquarium setup in minutes instead of half an hour.
- We integrated online shop in the internal fulfillment process
- We failed to integrate local delivery providers because they were changing there API, and we didn't get a partnership contract signed.
- SEO requirements were successfully implemented, so we got good organic growth in the next six months.
- With a multistore we expanded our business.
Describe their project management style, including communication tools and timelines.
Before each iteration, we had an estimation and planning meeting, and after that several skype Q&A calls during the iteration.
What did you find most impressive or unique about this company?
Very strong e-commerce expertise. A "do not make shit" policy and a team that was able to provide advice for the implementation details.
Are there any areas for improvement?
I don't know. Maybe they can increase a team because we were waiting for the start of the project for some time, but it was not critical.
the project
Web Development for Organic Skincare Manufacturer
"We were satisfied with the outcome of the site. They even help us optimized the site for SEO."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
MADE OF is an organic baby skincare manufacturer.
For what projects/services did your company hire Magecom, and what were your goals?
MADE OF hired Magecom to deliver a unique website on Magento platform with a custom content management feature buildout specifically for product ingredient, testing, and manufacturing data.
How did you select Magecom and what were the deciding factors?
We were looking for a strong Magento partner with a strong project management approach.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The main deliverable was the website. The project entailed taking a complex custom design and building it for desktop and mobile. In addition, the site integrated with ESP and OMS systems.
The most difficult part was the product content database specifically to host ingredient images, names, descriptions and document attachments.
How many people from the vendor's team worked with you, and what were their positions?
The project team entailed 2 PMs, 2 QA, 2 Backend, 2 Frontend and I'm sure few more people were involved.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
Since the business was a NEW launch we can't quantify the results. Budget wise, the project was on track to expectation and timing.
Describe their project management style, including communication tools and timelines.
The Magecom team used Jira for sprints management. In addition, they built out a custom Jira flow for us to use for CMS knowledge base.
What did you find most impressive or unique about this company?
Patience with the client and attention to detail. They came up with solutions that we didn't even think of.
Are there any areas for improvement or something they could have done differently?
We were satisfied with the outcome of the site. They even help us optimized the site for SEO.
the project
Magento Web Dev for Jewelry Manufacturer
"They are reliable, trustworthy, flexible and most importantly, can accommodate your budget."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
CEO at Steven Kirsch Inc, Jewelry manufacturer
For what projects/services did your company hire Magecom, and what were your goals?
We wanted to have a competitive and modern website, with a ring configuration, on a modern e-commerce platform, integrated with diamond supplier software
How did you select Magecom and what were the deciding factors?
We found them on Google, had several calls, they seemed knowledgeable and professional
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had some ideas on design and Magecom's designer helped us implement them in Photoshop. The most challenging part was the ring configuration - we wanted it to work smoothly, intuitively and look beautiful. We decided to use Magento as a platform due to its stability, functionality and customization capacity
How many people from the vendor's team worked with you, and what were their positions?
We worked with Magecom's CEO, CTO, PM and designer
Can you share any measurable outcomes of the project or general feedback about the deliverables?
It took a bit longer than initially planned, however, team made the job very well. Outcome was a modern and technologically advanced tool to help us grow our business.
Describe their project management style, including communication tools and timelines.
Prompt, great communication very humble and professional people.
What did you find most impressive or unique about this company?
They are reliable, trustworthy, flexible and most importantly, can accommodate your budget.
Are there any areas for improvement?
Nothing that's worth of mentioning.
the project
Magento E-Commerce Dev for Online Retail Company
"They were able to improve the speed of our website."
the reviewer
the review
The client submitted this review online.
I am a dev Team Lead at an Online retail company.
We hired Magecom to redesign our current website, fix bugs, create new functionality, integrations with 3d party partners.
I was working with Magecom before. We hired them because I knew that they have great Magento engineers delivering quality solutions.
They were able to improve the speed of our website. Successfully completed a lot of integrations with our partners. Completed website redesign. They were delivering quality solutions with a really small number of bugs.
the project
E-Commerce Development for Hair Care Retailer
"I appreciate the consulting by Magecom, they made my jorney to online sales relatively easy."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I am the owner of the company
For what projects/services did your company hire Magecom, and what were your goals?
We were a retail, brick-and-mortar company, and decided to go online. We didn't know what platform to choose, how to build a site, how to work with designers etc. We needed proper consulting and design and development
How did you select Magecom and what were the deciding factors?
By reference. A friend of mine worked with them
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
I needed a complete guidance on how to start online business, and to build a site. We initially planned to use Magento, later I decided to pick Opencart. Magecom advised me on the platforms, on usability, on store administration, created design and launched the shop.
How many people from the vendor's team worked with you, and what were their positions?
CEO, PM, designer
Can you share any measurable outcomes of the project or general feedback about the deliverables?
It's hard to evaluate and compare with others, but I feel that it was a good idea. It's been 5 years I am using this store and it's still working fine
Describe their project management style, including communication tools and timelines.
They were knowledgeable and patient with me, I was informed of the changes timely
What did you find most impressive or unique about this company?
I appreciate the consulting by Magecom, they made my jorney to online sales relatively easy
Are there any areas for improvement?
The total budget was less than I initially expected
the project
Online Payment Integration for Grocery IT Firm
"Their expertise and quality of work were impressive."
the reviewer
the review
The client submitted this review online.
Please describe your company and your position there.
I represent MyCredit, we provide online lending opportunities.
For what projects/services did your company hire Magecom, and what were your goals?
We wanted that our customers have opportunities to pay and get paid online. At this point we needed to integrate with some of payment providers, credit card processing services and banking services.
How did you select Magecom and what were the deciding factors?
We have conducted a market research(through Google) and shortlisted a few companies with experience in similar payment integrations.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The site had already existed, we needed to extend the functionality. We had the specification and design, but we hadn't had the capacity/proper experience in our internal team and time was an issue, so we decided to hire an external team. The project uses LAMP stack.
How many people from the vendor's team worked with you, and what were their positions?
We mainly dealt with a PM, also for our project had been worked developers.
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The scope was implemented in time, with acceptable budget and perfect quality. We were able to launch the online payments functionality on our site.
Describe their project management style, including communication tools and timelines.
Professional, knowledgeable, tech savvy. The development process was organized great.
What did you find most impressive or unique about this company?
Their expertise and quality of work were impressive.
Are there any areas for improvement or something they could have done differently?
I wish it was less expensive.
Magecome was able to accomplish all the complex requirements and complete the website. Stakeholders were impressed with their accountability and having to complete each task with minimal supervision. The team continues to support the client with maintenance and troubleshooting.