MadTom Lab

BACKGROUND

Please describe your company and position.

I am the Founder of Techest

Describe what your company does in a single sentence.

Techest is a technology content platform for tech practioners and service providers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MadTom Lab to accomplish?

• Develop a modern and responsive website that reflects our brand identity and provides an engaging user experience across devices.
• Build a scalable and easy-to-manage website that allows our internal team to update content and publish new stories efficiently.

SOLUTION

How did you find MadTom Lab?

• Online Search
• Referral

Why did you select MadTom Lab over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned
• Realistic And Practical Approach

How many teammates from MadTom Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included the complete design and development of our website from concept to launch. MadTom Lab was responsible for creating the site architecture, user interface design, and overall visual identity aligned with our brand guidelines. The project also covered responsive web development, content integration, and optimization for performance and SEO. Key deliverables included: 

• A fully functional, responsive website with custom design and layout 
• Integration of a content management system (CMS) for easy content updates 
• Setup of core pages, blog section, and contact forms 
• Basic on-page SEO configuration and analytics setup 
• Testing and deployment support 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project successfully delivered a fully functional and visually appealing website that met our goals for design, usability, and performance. After launch, we saw measurable improvements in key areas, including:

• Increased engagement: Visitors spent more time on the site and interacted more with our published content.
• Improved visibility: The site began ranking for targeted keywords, driving steady organic traffic growth.
• Operational efficiency: Our team can now easily manage and publish new content through the CMS, reducing turnaround time for updates.

Overall, the new website has helped us establish a stronger online presence and support our content strategy effectively.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

MadTom Lab demonstrated strong project management throughout the engagement. The team maintained clear communication, provided regular progress updates, and ensured that key milestones were met as planned. Deliverables were completed on time, and any adjustments or feedback we shared were handled promptly and professionally. They were responsive to our needs, open to collaboration, and flexible when it came to refining design elements or addressing technical details. Overall, the project was managed efficiently and with a strong focus on client satisfaction.

What was your primary form of communication with MadTom Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about MadTom Lab was their ability to combine creative design with a deep understanding of user experience and functionality. They took the time to understand our brand vision and translated it into a modern and purposeful website. Their responsiveness, attention to detail, and willingness to incorporate feedback made the entire process smooth and collaborative. We especially appreciated their proactive approach in suggesting design improvements and technical solutions that elevated the final outcome.

Are there any areas for improvement or something MadTom Lab could have done differently?

Overall, our experience with MadTom Lab was very positive. If there’s one area for improvement, it would be to enhance post-launch support and documentation, especially around CMS features and content management workflows. A more detailed handover guide or short training session would have made the transition even smoother. That said, the team was always willing to help and responded quickly whenever we reached out with questions or clarifications.

BACKGROUND

Please describe your company and position.

I am the IT manger of allergan

Describe what your company does in a single sentence.

We are an electric vehicle solutions provider focused on delivering innovative mobility services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MadTom Lab to accomplish?

• We wanted to build a digital platform to manage EV bookings, deliveries, and customer interactions seamlessly.
• MadTom Lab had proven experience in mobility and app development, which made them a strong fit for this project.

SOLUTION

How did you find MadTom Lab?

Clutch Site

Why did you select MadTom Lab over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from MadTom Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

MadTom Lab was engaged to design and deliver a complete EV delivery management platform. Their scope covered both the customer-facing mobile application and the backend system for administration. The key deliverables included:   A user-friendly EV delivery mobile appfor customers to track their vehicle purchase and delivery in real time.A comprehensive web admin panel for managing deliveries, customer details, and notifications.Integration with payment gateways and notifications (SMS, email, and push).Backend APIs to ensure smooth communication between mobile and web platforms.Rigorous QA testing to guarantee reliability and speed across devices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On-time launch of the EV delivery application as per business requirements.
Enhanced customer transparency with real-time delivery tracking and updates.
Reduced operational delays and manual errors in the delivery process.
Improved customer satisfaction and positive feedback within the first month of launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

MadTom Lab’s project management was highly efficient. They worked in well-defined sprints with clear deliverables and regular review meetings. The team consistently met deadlines and was flexible in accommodating new requirements. Communication was proactive, and any issues raised were resolved promptly.

What was your primary form of communication with MadTom Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to quickly understand the EV domain and adapt technology solutions accordingly was impressive. The team didn’t just deliver the app—they provided valuable insights into improving workflows and user experience, which added great value to the final product.

Are there any areas for improvement or something MadTom Lab could have done differently?

We were very satisfied overall. One improvement could be to include more advanced analytics dashboards within the admin panel by default, so that customer behavior and delivery metrics can be tracked more comprehensively.

BACKGROUND

Please describe your company and position.

I am the CEO of an apparel brand

Describe what your company does in a single sentence.

We are online apparel brand which delivers product s across globe.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MadTom Lab to accomplish?

• They had lot of experience in this domain
• We wanted cutting edge product to strengthen our digital presence.

SOLUTION

How did you find MadTom Lab?

Online Search

Why did you select MadTom Lab over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from MadTom Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

MadTom Lab was responsible for end-to-end development of our digital platform. Their team worked on creating a robust mobile application and a scalable web solution tailored for the apparel industry. The key deliverables included: 

• A fully functional e-commerce mobile app with seamless navigation and payment integration. 

• A responsive and modern web application integrated with backend APIs. 

• IT consulting and strategy sessions to align technology with business goals. 

• Quality assurance testing to ensure stability across devices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

 • Successful launch of the mobile and web platforms within the agreed timeline.
 • Improved customer experience, reflected in higher engagement and reduced drop-offs.
 • A noticeable increase in online sales within the first quarter post-launch.
 • Strong backend architecture that supports scaling for global operations.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was excellent. MadTom Lab used a structured approach with regular updates and sprint reviews. They delivered all key milestones on time and were highly responsive to feedback. Any requested changes were addressed quickly without compromising quality.

What was your primary form of communication with MadTom Lab?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their deep domain expertise in the e-commerce space and their ability to combine strategy with execution was very impressive. The team went beyond just development and acted as technology partners, offering innovative ideas and best practices throughout the process.

Are there any areas for improvement or something MadTom Lab could have done differently?

Overall, we were highly satisfied with their work. One area for improvement could be providing even more detailed documentation during the handover, to make knowledge transfer smoother for our internal team.

BACKGROUND

Please describe your company and position.

I am the CEO of Home Foodi

Describe what your company does in a single sentence.

Food Aggregator - On Demand Food

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire MadTom Lab to accomplish?

• Mobile App Development
• Restaurant App Development
• Admin Panel Development

SOLUTION

How did you find MadTom Lab?

Online Search

Why did you select MadTom Lab over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from MadTom Lab were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Homefoodi.com is India’s first mobile-first platform offering authentic home-cooked meals made by verified home chefs. It’s designed to:

Empower homemakers (especially women) through income-generating opportunities from home.
Serve customers with fresh, hygienic, traditional meals spanning across India’s regional cuisines.
Ensure quality and trust by vetting chefs and maintaining high standards.
 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Chef Onboarding & Empowerment (Supply Side)
Customer Adoption & Satisfaction (Demand Side)
Operational Efficiency
Business Growth Metrics

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely Delivery, Easy Communication, On Time Delivery.

What was your primary form of communication with MadTom Lab?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

They understood requirements very quickly and created an exhaustive document to deliver the project.

Are there any areas for improvement or something MadTom Lab could have done differently?

Frequently development updates to understand more about the work and progress.