Macatawa Technologies

Reliable Technology, Dependable Support

We understand how frustrating it is to try to keep your tech stack humming. Many businesses spend more time reacting to their technology than benefiting from it.
By outsourcing your IT to Macatawa Technologies, you can leave tech stress behind and stay focused on what matters most—your business. At Macatawa Technologies, we simplify and support complicated tech for a fixed monthly price. 
We provide outsourced IT solutions for businesses with 10–100 technology users so that they don’t have to deal with technology issues on their own.
With more than 20 years of experience and numerous 5-star reviews, you can trust us to turn your temperamental technology into a reliable tool.

Min project size
$1,000+
Hourly rate
$150 - $199 / hr
Employees
10 - 49
Year founded
Founded 2002

Overview by:

Tony Dykstra

Sales & Marketing Manager | Account Manager About the Team

Service Lines

IT Managed Services: 50%
Cybersecurity: 25%
IT Strategy Consulting: 25%

Select Focus Area

Cybersecurity focus

Network Security: 35%
Cloud Security: 30%
Breach Detection & Incident Response: 15%
Account Takeover (ATO): 10%
Dark Web Monitoring: 10%

Cybersecurity Technologies

LogMeIn: 100%

IT Managed Services Focus

Help desk: 15%
Managed Software Application & Solutions: 15%
Network: 15%
Security: 15%
Cloud Server Migration: 10%
Hardware: 10%
Governance & Compliance Assessments: 5%
IT Budgeting: 5%
Other IT managed services: 5%
Telecom: 5%

Industries

Manufacturing: 35%
Non-profit: 20%
Business services: 10%
Legal: 10%
Construction: 5%
Financial services: 5%
Insurance: 5%
Other industries: 5%
Supply Chain, Logistics, and Transport: 5%

Clients

Small Business (<$10M): 90%
Midmarket ($10M - $1B): 10%

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Our Story

Macatawa Technologies is a fully managed IT services provider serving small to mid-sized businesses across West Michigan since 2002. We proactively simplify, secure, and support your technology - all for a fixed monthly price. From help desk support and cybersecurity to Microsoft 365 and IT consulting, we're the reliable IT partner that lets you focus on your business, not your technology.

Meet the Team

What Sets Us Apart

Relationship First Approach

We're not a faceless help desk. We take the time to truly understand and know your business, your team and goals. Your dedicated account manager knows your environment, checks in regularly, and is only a phone call away. In West Michigan, relationships matter - and that's exactly how we operate.

20+ Years of Local Experience

Since 2002, we've been helping West Michigan businesses keep their technology running smoothly. We understand the unique challenges local businesses face and bring the hands-on experience, proven processes, and deep technical expertise to solve them - reliably, every time.

Comprehensive, All-In-One Support

From your network and devices to cybersecurity, cloud services, and Microsoft 365 - we manage it all under one roof. No juggling multiple vendors or wondering who to call. Just one trusted partner, fully invested in your success.

Quick Facts

24 years in business

Tools and Technology

Microsoft Teams

OneDrive

SharePoint

Microsoft Outlook

Microsoft Azure

Azure

Google Drive

Dropbox

LastPass

Commonly Asked Questions

We work best with small to mid-sized businesses in West Michigan that have between 10-100 technology users. Our clients span a wide range of industries - from professional services and manufacturing to nonprofits and everything inbetween. What they have in common is a reliance on technology to run their business and a desire for a reliable, local IT partner they can actually trust. We're not a faceless help desk. We're a team that values long-term relationships and knows our clients by name.

We function as an extension of your team, not just a vendor you call when something breaks. From onboarding through day-to-day support, we take the time to understand your business environment so we can support you proactively. Your team gets direct access to our support staff for any IT issue, big or small -and we stay in regular communication, so your technology always aligns with your business goals. You can expect dependable IT support from people who are invested in your success.

Your team has direct access to our technicians whenever an issue comes up. But beyond day-to-day support, we make it a point to keep decision-makers informed on the bigger picture. That means regular check-ins, straightforward updates, and honest conversations about your technology's heath and direction. We don't hide behind technical jargon or vague status updates. If something needs your attention, you'll hear about it promptly. And if everything is running smoothly, you'll know that too.

Verified means Clutch independently confirmed Macatawa Technologies is a legally registered business,
financially sound (Creditsafe: Very Low Risk).

Learn More

Verified Client Reviews: 0

Overall Review Rating: 0

Source: Clutch

Business Entity

Business Entity Name	Macatawa Technologies, L.L.C.
Source	MiBusiness Registry Portal
Jurisdiction of Formation	Michigan
Date of Formation	February 15, 2002
Status	Active
Last Updated	June 27, 2026
ID	801198671

Credit Report Results

International Credit Risk Assessment	Very Low Risk
Source	Creditsafe
Last Updated	June 27, 2026

Learn More About The Clutch Verification Process

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