Welcome to M Lab Studio, your partner in digital innovation. With nearly a decade of experience, we specialize in web and software development, graphic design, maintenance and support, and SEO services.
Our Expertise:
Web & Software Development: We create visually stunning and functionally robust websites and software, ensuring scalable and secure solutions tailored to your business need
WordPress Development: We specialize in custom WordPress solutions. We build and optimize WordPress websites to meet your needs and enhance your online presence.
Graphic Design: Our creative team delivers eye-catching designs that capture attention and communicate your message effectively, from logos to marketing materials.
Maintenance & Support: We provide ongoing maintenance and support to keep your digital assets up-to-date, secure, and performing at their best.
SEO Services: Our SEO experts boost your search engine rankings, drive organic traffic, and increase your online visibility with the latest strategies.
Why Choose M Lab Studio?
Client-Centric Approach: We work closely with you to understand your goals and deliver solutions that exceed expectations. Your success is our priority.
Talented Team: Our diverse team combines experienced professionals and fresh talent, fostering creativity and excellence.
Proven Track Record: With successful projects across various industries, we deliver high-quality solutions on time and within budget.
Continuous Growth: We stay ahead of industry trends and continuously enhance our skills to provide cutting-edge solutions.
Join Us on Our Journey:
At M Lab Studio, we are more than service providers; we are your partners in digital transformation. Whether you are a small business or a large organization, we have the expertise and passion to help you achieve your goals.
Explore our services and discover how we can collaborate to create something extraordinary. Visit our website to learn more, and contact our team today.
E-Commerce Development for Small Business Consulting Co
E-Commerce DevelopmentWeb DesignWeb Development
$10,000 to $49,999
Aug. 2023 - July 2024
5.0
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
5.0
"I am delighted with M Lab Studio's work."
Jul 3, 2024
Owner, Vlah Enterprise
Dragan Vlah
Verified
Other industries
Serbia
1-10 Employees
Online Review
Verified
A small business consulting company hired M Lab Studio for custom software development services. The team was responsible for designing and building a ticketing system to streamline service requests.
After they partnered with M Lab Studio, the client saw an increase in overall customer satisfaction and enhancements with data security. The team supplied strong project management and was highly responsive. The client was impressed with M Lab Studio's dedication and understanding of their needs.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Owner of Vlah Enterprise
Describe what your company does in a single sentence.
We Are Helping Small Business Owners to Scale!
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire M Lab Studio to accomplish?
Make a Custom-made web press plug-in for booking the tickets for our events.
Our own CRM and dashboard.
The payment procesor for card payment - like a stripe.
SOLUTION
How did you find M Lab Studio?
Referral
Why did you select M Lab Studio over others?
Referred to me
How many teammates from M Lab Studio were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
M Lab Studio was responsible for developing the Vlah Ticketing System, an advanced solution designed to efficiently manage and organize customer service requests. The project included creating a user-friendly web application with advanced ticket prioritization, secure data handling, and an intuitive interface. Key deliverables included: ● A Comprehensive Ticketing System: A platform to streamline customer service requests. ● Security Features: Ensuring the safety and confidentiality of customer data. ● User Interface: A seamless and interactive user experience. ● Efficient Data Management: Fast and secure data processing and retrieval.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project resulted in several measurable outcomes demonstrating its success: ● Faster Response Times: The system significantly reduced the time needed to handle customer service requests. ● Increased Customer Satisfaction: Improved efficiency and tailored solutions led to higher customer satisfaction. ● Enhanced Data Security: Stringent security measures protect customer data, building trust and reliability. ● Overall System Efficiency: The platform was fast and flawless, setting a new standard for ticketing solutions.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
M Lab Studio excelled in project management, consistently delivering on time and maintaining clear communication throughout development. They were highly responsive to our needs, promptly addressing any questions or concerns. Regular updates and transparent reporting kept us informed and ensured a smooth project experience.
What was your primary form of communication with M Lab Studio?
Virtual Meeting
What did you find most impressive or unique about this company?
What impressed us most about M Lab Studio was their unwavering dedication to excellence and their ability to deliver a high-quality product that not only met but exceeded our expectations. Their focus on security, efficiency, and creating a user-friendly system truly set them apart. They demonstrated a deep understanding of our needs and translated them into a functional and intuitive platform.
Are there any areas for improvement or something M Lab Studio could have done differently?
I am delighted with M Lab Studio's work on the Vlah Ticketing System. They delivered a high-quality product that met all our expectations and needs. At this moment, I cannot think of any specific areas for improvement. Their professionalism, expertise, and responsiveness were outstanding, and I look forward to working with them again.
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