Lyncas

BACKGROUND

Please describe your company and position.

I am the CEO of Dental Warranty Corp

Describe what your company does in a single sentence.

Nationwide administrator of dental protection plans.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lyncas to accomplish?

• Optimize our web-based app for performance and scale
• Revamp integration with on-premise software used in dental practices
• Enhance user experience and value through new features and improved UI

SOLUTION

How did you find Lyncas?

Referral

Why did you select Lyncas over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Lyncas were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

End to end management and enhancement of our web app used by dental practices across the US. As an extension of our internal devops team, priorities were optimal performance, functionality, and security while focusing on scale and increasing value for users. Day to day work included planning and development of new features, support through maintenance updates and bug fixes, as well as architectural planning and devops management. Work also included on-prem software integration platform for connecting to practice management software used by dental teams.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Completion of roadmap objectives, milestones

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very responsive and adaptive as we worked to optimize work output. The entire Lyncas team is interested in getting the project right.

What was your primary form of communication with Lyncas?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Lyncas has proven, far more than any other outsourced team we've worked with, to be aligned with our best interest and success. They have always prioritized our needs appropriately with their own and took a lot of care to be sure we had the right people and resources at the right time.

Are there any areas for improvement or something Lyncas could have done differently?

Nothing outside the natural challenges between a company and outsourced development.

BACKGROUND

Please describe your company and position.

I am the Partner - PO of Kuint Insurtech

Describe what your company does in a single sentence.

We digitize analogue processes in the insurance market for digital solutions

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lyncas to accomplish?

• Experience in the technology segment
• Have previously operated and carried out a project

SOLUTION

How did you find Lyncas?

Other

Why did you select Lyncas over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from Lyncas were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Architecture
• designer
• ux
• robot development
• api development
• task management
• navigation on insurance portals 
• Results: 
  • better operational team efficiency, reduced operational costs

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Solution is working today, providing operational cost reduction and operational gains Current solution reduces operational activities by 80%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Process divided into 4 stages Stages 1 and 2 have already been delivered and on time

What was your primary form of communication with Lyncas?

Virtual Meeting

What did you find most impressive or unique about this company?

I am impressed by their understanding of my needs and delivery identical to the designed prototype

Are there any areas for improvement or something Lyncas could have done differently?

I can't describe or give an opinion