Lukka Digital

BACKGROUND

Please describe your company and position.

I am an executive at Incline Roofers

Describe what your company does in a single sentence.

Incline Roofers specializes in building custom marketing systems specifically for Roofing and Home Improvement contractors and their businesses. We aim to help 5x revenue with each business we work with over the next 4 quarters.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lukka Agency to accomplish?

• Branding
• Website Redesign
• Website Development
• Conversion Rate Optimization
• Website Migration (Framer)

SOLUTION

How did you find Lukka Agency?

Online Search

Why did you select Lukka Agency over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Lukka Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had an existing Wordpress website for our marketing studio that had been created almost 4 years ago. At the time we didn’t have a brand identity nor brand guideline leading to a lot of design inconsistencies. Over the past year we had noticed a decrease in our conversation rates and started to experience high bounce rates. 
We needed a new website on a different website builder platform that would require less maintenance and time from my team. We needed a fresh design and more clear messaging to increase our conversation rates and reduce the bounce rates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• A high performing and modern website which has increased our conversation rates by almost 200%. With the added Appointment booking feature we’ve noticed a 60% increase in long term customers. 
• A professional brand identity and logo that resonates with our audience. 
• The provided brand guidelines are easy to use and follow, my design team has been consistently delivering content and designs that align with it flawlessly. 
• Overall we’ve seen a 112% increase in our revenue ever since making the decision to invest with Lukka Agency.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team at Lukka Agency not only met the project deadlines, they exceeded our expactations and their communication and support throughout the whole process was nothing short of phenomenal. They went the extra mile for everything and have excellent attention to detail.

What was your primary form of communication with Lukka Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their attention to detail, communication skills, project management, and industry knowledge are very impressive. I was a bit skeptical that they’d be able to deliver everything within a month but they proved me wrong. They had the website designed and developed in just one week, they only took a week and a half to design my brand identity, we worked together on my brand strategy in 3 calls and they had that ready the next week.

Are there any areas for improvement or something Lukka Agency could have done differently?

Nothing to improve, keep up the good work Lukka Agency!