Lucent Technologies

BACKGROUND

Please describe your company and your position there.

I am the finance manager at Mudtrans company and we are dealing with transportation and logistic found in Tanzania

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lucent Technologies?

Our company had no website so we hired lucent technology team for website development and design to ease communication with our customer also to attract new customer worldwide

SOLUTION

How did you select this vendor and what were the deciding factors?

We went through company dealing with designing website after reviewing various company we chose lucent because of their quality work, affordable price and convenience

Describe the project in detail and walk through the stages of the project.

After showing us some of their work we also tell them how we wanted our website to look like

How many resources from the vendor's team worked with you, and what were their positions?

We worked with one website developer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was successful to us we were able to receive orders from our customer through website also we receive feedback of which we are able to improve our service lastly revenue increases day to day

How effective was the workflow between your team and theirs?

It was easy to work with them because we had good communication like day to day update how the project doing and we received in time our project

What did you find most impressive or unique about this company?

Their creativity , daily update, quality of their work and timeline was marvelous

Are there any areas for improvement or something they could have done differently?

To expand their branch so as other client to enjoy the quality of their work

BACKGROUND

Please describe your company and your position there.

I am a Principal officer at Ketansi Insurance agency based in Arusha as HQ and branched our business services to Mwanza Tanzania.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Lucent Technologies, and what were your goals?

The services offered by Lucent technologies was branding and graphics designing as a marketing strategy at my Insurance firm based in Mwanza.

SOLUTION

How did you select Lucent Technologies?

I found the company online and was the nearest to my office.

Describe the scope of their work in detail, including any steps and the final deliverables.

The job was done in accordance, timely considerate, effective and at affordable price.

How many people from the Lucent Technologies team worked with you, and what were their positions?

Two, one managing director and the other graphics designer

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are happy with the services hence it expanded our costumer base and a direct physical address

Describe their project management style, including communication tools and timeliness.

We had daily meetings, and direct calls

What did you find most impressive or unique about this company?

Their consistency in retaining customers and the time job were done impressively.

Are there any areas for improvement or something they could have done differently?

None