Litchi Solutions

BACKGROUND

Please describe your company and position.

I am the CEO of PR imballaggi srl

Describe what your company does in a single sentence.

PR imballaggi srl manifactures and supplies customized corrugated cardboard packaging solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Litchi Solutions to accomplish?

• To create a tailored production management system
• to centralizes operational data, tracks real-time performance on the shop floor, and streamlines communication between departments.

SOLUTION

How did you find Litchi Solutions?

• Online Search
• Referral

Why did you select Litchi Solutions over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Litchi Solutions were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Litchi Solutions supported us in a full digitalization initiative aimed at improving the efficiency, visibility, and accuracy of our production processes. The project included an in-depth analysis of our existing workflow, the design of an optimized operational framework, and the development of a custom digital system aligned with our manufacturing needs.

Their team created a tailored solution that allows us to track production activities in real time, manage orders more efficiently, and centralize critical data previously scattered across different tools. Litchi Solutions also implemented automation features that reduced manual work, minimized errors, and improved communication between departments.

Key deliverables included:
 • Workflow analysis and process mapping
 • Design and development of a custom digital production management tool
 • Implementation of automation and data-tracking features
 • Integration with existing internal systems
 • Continuous support, testing, and optimization

The result is a more streamlined and transparent production process, enabling better decision-making and significantly improving operational performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• 35% reduction in manual reporting time
• 25% improvement in production tracking accuracy
• Reduction of manual data entry and reporting time
• Faster and more accurate tracking of production progress

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Litchi Solutions managed the project with a high level of organization and clarity. They provided a clear roadmap from the beginning, breaking down the work into well-defined phases and consistently delivering each milestone on time. Communication was excellent throughout the process — they were always responsive, transparent, and proactive in addressing our questions or new requirements.

They adapted quickly to our operational needs and were flexible whenever priorities shifted, ensuring the solution aligned perfectly with the way our production actually works. Their ability to explain technical concepts in a simple and practical way made the entire project easy to follow and highly collaborative.

Overall, their project management approach gave us confidence at every step and allowed the implementation to proceed smoothly and efficiently.

What was your primary form of communication with Litchi Solutions?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Litchi Solutions was their ability to deeply understand our production environment and translate complex manufacturing needs into simple, effective digital solutions. Unlike many providers, they combine technical expertise with a very pragmatic, business-oriented mindset — they don’t just “build software,” they solve real operational problems.

Their speed of execution, attention to detail, and willingness to adapt the solution as our needs evolved made the collaboration stand out. They were able to merge strategic thinking with hands-on support, delivering a tool that truly fits our day-to-day operations. Their proactive approach and genuine commitment to improving our processes were unique and highly valuable to our company.

Are there any areas for improvement or something Litchi Solutions could have done differently?

Overall, we were very satisfied with Litchi Solutions’ work and the final result. If we had to mention one area for improvement, it would be the possibility of having even more training sessions during the final rollout, to help our team get comfortable with the new system faster.

That said, whenever we needed additional clarification or support, they were always available and quick to assist. This was a minor aspect compared to the overall quality and effectiveness of their work.