CRM Consulting and SI Custom Software Development Web Development
Google app engine
+1
Less than $10,000
Nov. 2023 - Jan. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Overall, I'm thrilled with the CRM developed by Limy Technologies."

Apr 15, 2024

CEO, HiperRier

Vincente Darda

Manufacturing
Madrid, Spain
11-50 Employees
Online Review

Limy Technologies was hired to replace outdated manual processes with a streamlined CRM for a grocery manufacturing company. The CRM's goal was to track product freshness and manage distributor relationships.

Thanks to Limy Technologies' efforts, the client saw a 15% increase in lead conversion rate and a 10% reduction in product waste due to expired inventory. Customer satisfaction scores also improved. The team was responsive, proactive, and communicative via virtual meetings. This pleased the client.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of HiperRier

Describe what your company does in a single sentence.

Groceries Manufacturing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Limy Technologies to accomplish?

Replace outdated manual processes with a streamlined CRM, improving sales efficiency
We needed an industry-specific CRM to track product freshness and manage distributor relationships

SOLUTION

How did you find Limy Technologies?

Referral

Why did you select Limy Technologies over others?

Pricing fit our budget
Great culture fit
Good value for cost
Referred to me

How many teammates from Limy Technologies were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Contact Management: Centralized database for customers, suppliers, distributors, and regulatory contacts, with detailed profiles and interaction history tracking. Lead Tracking: Lead qualification based on custom parameters, with tools for lead nurturing and pipeline management. Sales Pipeline Management: Visualize sales stages, deal progress tracking, and reporting. Order History: Detailed records of past orders, product preferences, and purchase patterns. Document Storage: Secure storage of contracts, invoices, and other relevant documentation. Email Notifications: Integration with Mailchimp for automated notifications and marketing campaigns Product Freshness Tracking: Granular tracking of expiration dates at the individual item or batch level, with automated alerts for upcoming expiries to minimize waste. Distributor Relationship Management: Streamlined tools for order placement, promotion management, and distributor performance tracking.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Sales Efficiency: Increased lead conversion rate by 15% and shortened our average sales cycle. Freshness Management: Reduced product waste due to expired inventory by 10%. Customer Satisfaction: Improved our customer satisfaction scores through faster response times and streamlined order processes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

While there were some minor delays throughout the project, Limy Team were proactive in communicating them and finding solutions. Their responsiveness to our needs was excellent, and they took the time to understand our specific business requirements.

What was your primary form of communication with Limy Technologies?

Virtual Meeting

What did you find most impressive or unique about this company?

What impressed me most about Limy Technologies was their ability to quickly create and test different iterations of the CRM. This allowed us to experiment with various views and workflows, ensuring the final product was perfectly aligned with our processes. Their focus on fast iteration was crucial for us, as it significantly sped up the development process. They really 'get' the grocery manufacturing business, and it shows in the system they built. What I loved most was how easy it was to try out different layouts and features – they made changes super quickly. If you're in this industry, I definitely recommend giving them a call!

Are there any areas for improvement or something Limy Technologies could have done differently?

Overall, I'm thrilled with the CRM developed by Limy Technologies. Initially, a few features lacked the level of detail we needed, but their team was incredibly responsive. They worked with us to refine those areas, and the end result is exactly what we were hoping for.

RATINGS

5.0

Limy Technologies

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