League Design Agency

BACKGROUND

Please describe your company and your position there.

I am the project manager for web site and e-commerce development, with history from similar projects and a specialist role in the industry for the past decades. Company specializes in knowledgeable problem solving at technical MRO and OEM sales for the nordic region.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire League Design Agency?

Very old website design and end-of-life e-commerce solution require renewal. Our aim is to broaden the services we offer online and also attract more business through the site.

SOLUTION

How did you select this vendor and what were the deciding factors?

Looking from Upwork, which we have past experience in, we ended up tasking a couple of professionals to continue more in-depth. League quickly communicated a strong level of professionalism and a very structured process that matched our requirements.

Describe the project in detail and walk through the stages of the project.

Very sorry; this would be way too long to write down in detail. But in short, initial road mapping, mood boards, strong commitment from League, very good communication, clear management structure, active progress with a good timeline, final deliverables as requested, and every week, League exceeded the expectations.

How many resources from the vendor's team worked with you, and what were their positions?

In-depth, 2 were the main communication points, but total work was with more participants.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Super good work done with great end results. They really thought about the entire process, not just the part they did. But helping the coders etc. to do a better job also.

How effective was the workflow between your team and theirs?

Seamless.

What did you find most impressive or unique about this company?

I saw them being active in different projects with great results. That was the initial note made. But the way the project was executed and managed simply was just 10/10.

Are there any areas for improvement or something they could have done differently?

No, they exceeded all of our expectations on this project.

BACKGROUND

Please describe your company and your position there.

I am the founder and CEO of CoffeeHub, we provide delivery services for local cafés through our platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire League Design Agency, and what were your goals?

We were in need to get our marketing aspects figured out before we launch our product in the market

SOLUTION

How did you select this vendor?

We reached out to a few marketing agencies from the Middle East and Europe, and they were not sincere as they overpromised us with tasks they barely accomplished in previous work. We commenced work with one agency and canceled the contract due to poor quality we have seen in their presentations.

Subsequently, we made a project offer on Upwork, and League Design Agency had the most decent profile when they applied. We communicated our requirements clearly, and they explained to us what they could do in a detailed manner before we started the contract.

Describe the scope of their work in detail, including any steps and the final deliverables.

The 2 projects we started with League Design mixed so well as both teams were up to date with each week's progress which gave good input to work around or with each week to ensure effectiveness.

During the projects, we had to interview potential customers and clients to test our hypothesis and get more insights, and this step was important to make sure these project's results were not far off from our customers' and clients' expectations.

How many people from the vendor's team worked with you, and what were their positions?

We had one account manager and worked with 2 strategists on the communication strategy project and 2 designers on the brand identity project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are happy with the outcomes of the communication strategy project. We wanted a cohesive communication strategy and tactics to help us communicate our brand functions and values in a consistent way that fits and entices our target audience. The strategy team did deliver exactly what we were looking for by formulating and testing the relevant hypothesis to solidify the strategy ideas.

Right now, our brand has a clear identity with specific characteristics that can interact with clients and users across the platform and marketing channels accordingly. Also, the design team worked on our brand identity and during the project, it was fascinating to see their deep understanding of visual design concepts and how they showed our brand character on the designs through an effective process and approach.

We needed a brand identity that is creative and unique and we got it. We have ordered riders uniform and started posting on social media using the deliverables we received from the design team.

Describe their project management style, including communication tools and timeliness.

We appreciate the efforts and transparency the team displayed before contracting as they listened to all of our questions and concerns and responded accordingly and in a timely manner. We had weekly meetings that were flexibly scheduled for presentations and feedback and there is no better way to be on the same page with every stage than this.

All in one, the strategy team was 100% committed to align themselves with our requirements and truly care about the project outcomes. Regarding the brand identity project, we initially thought that the design process will be complex but the constant communication by the design team to seek feedback and meet our requirements made everything effortless. We already have plans to continue designing the rest of our branded carriers with the design team. Julia, Vlada, Marina, Anastasia and Serhii, it has been great working with you.

What did you find most impressive or unique about this company?

Their work ethic, communication style and their main value of stratifying clients which have been sincerely sensed by us from start to finish.

Are there any areas for improvement or something they could have done differently?

It would be better to provide a tailored excel sheet for every client's project which helps to monitor and track each stage and every task with the ability for the client to update their feedback and approve tasks on weekly basis just like the excel sheet Marina and Anastasia provided to us. It was very helpful.

BACKGROUND

Introduce your business and what you do there.

I’m an executive of a startup working in the sports industry — we’re developing a social media app.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with League Design Agency?

I needed market research for my project.

SOLUTION

What was the scope of their involvement?

League Design Agency did competitive research for my app. I had a design for the app, but it had a lot of features that I wanted to trim down so I could create an MVP. League Design Agency studied my competitors, and we concluded the key elements that need to be included in the MVP.

After that, they helped me design the UI/UX using Figma.

What is the team composition?

We worked with a project manager from their team.

How did you come to work with League Design Agency?

I found them on Clutch.

How much have you invested with them?

We spent less than $10,000 with them.

What is the status of this engagement?

We worked together from January–February 2022. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Working with them was a pleasant experience for me — one of the best I’ve had. 

How did League Design Agency perform from a project management standpoint?

Project management was excellent. We communicated over Slack.

What did you find most impressive about them?

I’m impressed by their insights and how deep they went into revising other apps and coming up with recommendations — they understood what I wanted to do.

Are there any areas they could improve?

I don't think there's anything they can improve on —our project was short and sweet.

Do you have any advice for potential customers?

Be specific about what you’re asking for, and don’t assume they’re on the same page.

BACKGROUND

Please describe your company and your position there.

Furniture Design Consultancy -- Design Director / MD

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire League Design Agency?

With Zero Digital presence and an obsolete ID I needed League Design Agency to rebrand and pivot our business & design directions to acquire / target an entirely new direction - audience & client base

SOLUTION

How did you select this vendor and what were the deciding factors?

My scope was International -- League Design Agency stood out clearly for me from an array of leading design agencies -- there introduction - feel - ethos - presentation - diversity and pure creative talent was ensuring to me to entrust the League Design Agency with my incredible and delicate challenge -- response time was impressive with impeccable professionalism --

Describe the project in detail and walk through the stages of the project.

The project: spending decades deliberately creating in the dark it was time to publish and create a digital presence to rebrand / reposition & pivot business directions. the initial discovery stages were incredibly important I needed to ensure I was working with a positive momentum that could creatively achieve the high standards of expectations. serhii was a positive professional who helped me navigate my needs to a plan of action. the walk through stages were absolutely fantastic creative journeys with marina and pavlo engaging with intelligent solutions. creatively guiding with impressive results / creative options and research. really inspiring results wonderfully projected and presented with superb personality and again impeccably professionalism. very impressive & unique methodology which procured outstanding results !

How many resources from the vendor's team worked with you, and what were their positions?

I worked with 3 people to-date.

• serhii, design consultant
• marina, project manager
• pavlo, creative design manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The League Design Agency has rebranded and repositioned our business in a most incredible and effective way ! our metric success will based on how our style is visualised and presented -- and the talent of the League Design Agency I feel have already procured this even at this early stage --

How effective was the workflow between your team and theirs?

Perfect ! --- not only are we insanely busy -- our time zones are out by 8 + hours --- the guys managed this with complete ease. Communication was effortless, consistent, reassuring, and regular.

What did you find most impressive or unique about this company?

I was absolutely amazed with these guys. there personality, attentive care, patience & understanding - okay they are massively qualified with impressive professionalism and talent, but importantly they listen they learn they patiently understand and navigate challenges, requirements, needs, & desires They digest and implement with there methodology to deliver and present incredible creative results with precision options, great people doing great things !!

Are there any areas for improvement or something they could have done differently?

I want more !  with such impressive people holding such amazing talent with a very well organised & unique process I'm wondering how they can help my business further in any other directions ...

BACKGROUND

Please describe your company and your position there.

I am Brian, head of marketing. I oversee business development for our brands.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire League Design Agency?

We were looking for a new redesign of our website to help with increasing conversions and reducing friction in the customer journey. We wanted a team that had expertise in user experience. League Design Agency filled that role and they helped take care of the redesign concept.

SOLUTION

How did you select this vendor?

I had conversations with several UI/UX agencies before making the decision. League Design Agency stood out due to their detailed proposal that made me understand exactly what we would be getting. In addition, conversations with them through the process of selection were professional and they were quick to respond.

Describe the project in detail and walk through the stages of the project.

The project started with discovery. At this point, the Agency discussed with us our goals and what we are trying to achieve with the re-design. They researched our competitors to understand what they are doing and what is working and what isn't working in terms of UX/UI. They also conducted interviews with several of our existing customers to fully understand what our existing customers like and do not like about the user experience of using our website.

From there, the Agency designed site map and concepts based on their research and customer interviews and presented several options to us. From there, once we had chosen a reference concept, the Agency began working on wireframes and then designing the UI for both mobile and desktop versions. Every step of the way they presented me with options to make sure it is aligned with our goals and needs.

How many resources from the vendor's team worked with you, and what were their positions?

I communicated very closely with a project manager and there were 2 designers assigned to our project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The Agency was very quick to get the job down but at the same time, they did so with quality work. We are impressed with their work and are looking forward to implementing their design shortly and seeing the great results.

How effective was the workflow between your team and theirs?

Communication was amazing between their team and ours. We primarily communicated through Slack. They were very accommodating to our schedule. Their entire team was very pleasant to work with.

What did you find most impressive or unique about this company?

We found many things impressive including but not limited to: - the UI/UX expertise and technical skills - communication - their detailed proposal before the project started

Are there any areas for improvement or something they could have done differently?

I cannot think of anything.

BACKGROUND

Please describe your company and your position there.

InnerSpace supports critical workplace strategies with always-on data that tells the full story of when, where, how and why people use the office. I am the co-founder and VP R&D.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire League Design Agency?

We needed an experienced designer to propose and design a simple solution for a complex customer onboarding and maintenance flow.

SOLUTION

How did you select this vendor?

League's website had many examples that looked relevant. Their rating on upwork was great. After a quick interview, I received a formal proposal and quote via PDF. This is why I went with them. They were small, flexible and fast, but professional. The proposal let me know exactly what I should expect.

Describe the project in detail and walk through the stages of the project.

Their team conducted an initial exploratory call, where we discussed the problem. I showed them the existing flow and tooling. I also provided a lot of context via email and reference documents. The designer asked a number of questions via slack, then a week later we reviewed an initial set of wireframes. He collected feedback, then provided another revision a week later. We then went through the final mocks and toolkits. Very professional. High quality.

How many resources from the vendor's team worked with you, and what were their positions?

2 resources - account/project manager and UI/UX designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The deliverables were perfect. The price was great. I'm interested in further work from them in the future.

How effective was the workflow between your team and theirs?

Easy communication through my existing slack channels and email.

What did you find most impressive or unique about this company?

The UX/UI was great, and the delivery was fast. The pricing was great. Very professional.

Are there any areas for improvement or something they could have done differently?

Not really.

BACKGROUND

Please describe your company and your position there.

I am the COO at Sericin Limited, a software startup based in Hong Kong building a comprehensive Commercial Real Estate Leasing Transaction and Management Tool

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire League Design Agency?

Our platform will be a drastic change to the way commercial leasing is done today. To make this transition easier for the user we were looking for a team of designers who would join us in the journey of discovering the actual design needs, by understanding in detail the UX requirements and building intuitive and beautiful UI on top.

SOLUTION

How did you select this vendor?

We interviewed a number of providers and from our first meeting with LDA were struck by their professionalism and willingness to engage. The proposal that LDA made for our project let us feel "we are in good hands, they have done this before". And we couldn't have been more right.

Describe the project in detail and walk through the stages of the project.

The project started with us simply explaining our product, our customers' needs and then working through the different parts of the platform to create a intuitive UX, relying on recognizable patters, so that users can quickly generate a sense of familiarity. LDA had amazing ideas and through working with them we made numerous adjustments to structuring workflows because what and how they recommended it made more sense from a user perspective.

We then moved on to UI work where they analyzed the competitors designs, created a beautiful design metaphor and concept, which ticks all the boxes we were after: simplicity hiding complexity, an elegant workspace that is despite its complexity uncluttered and clear visual guidance.

How many resources from the vendor's team worked with you, and what were their positions?

We mainly worked with 3 contacts, one to discuss the business side of our work, a project manager who was our main touch-point throughout the process and our designer. Additional people were working in the background.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The entire process was nothing short of remarkable. Our first impression couldn't have been more accurate. LDA's work has always been on point, nothing gets lost and deliverables are on time. Even when talking through a complex set of UX flows in a 3-hour meeting every detail would be picked up in the next round of revisions. Where LDA thought that they had a better idea, they would present it, not blindly following client instructions.

How effective was the workflow between your team and theirs?

Our LDA team has never missed a deadline or even a meeting. If we needed more time it would be no issue and they would re-arrange their day. Meetings early or late it wouldnt matter, they always bring their A game and engage with a smile.

What did you find most impressive or unique about this company?

The whole process from beginning to end has been an exceptional experience, we couldn't have asked for more. Well planned, delivered on point. No work product they ever turned out for us received just lukewarm responses, it was only ever a question which shade of amazing would it be. Before LDA would present their initial thoughts on a particular item, everyone in our team would be itching to see it and without fail we would be impressed time and time again.

Are there any areas for improvement or something they could have done differently?

Absolutely not!

BACKGROUND

Please describe your company and your position there.

I am a Creative Designer working in a renowned architecture and design firm in Qatar. We deal with projects of all types and scale.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire League Design Agency?

We hired League Design to design and develop our company's website. We have created a new branding for our firm and want our new website to match our new design language.

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked for web designers through Upwork. And we selected League Design for their expertise and the way they understood us straight away.

Describe the project in detail and walk through the stages of the project.

From the beginning, the talented and creative team of League Design has understood us and implemented our ideas into wireframes and then developed the concept. We are very happy with how in sync we are and how they translate our ideas and vision in a thorough and impressive way.

How many resources from the vendor's team worked with you, and what were their positions?

In total, we worked with 4 - but with 2 closely: for communication and design.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our project is still ongoing, however their approach to tackle our website in very thorough.

How effective was the workflow between your team and theirs?

We are beyond happy with how the workflow is with League Design - we mostly communicate weekly via zoom calls but almost daily through emails (as we are currently almost finishing up the design part of our project).

What did you find most impressive or unique about this company?

We were blown away by the way they understood us and how they rendered our vision. Communication is also very easy and we always look forward to our zoom meetings. What was the most impressive is that despite going through a turbulent political time, League Design Agency's team didn't stop working and always delivered on time.

Are there any areas for improvement or something they could have done differently?

We look forward to seeing the finished project!

BACKGROUND

Please describe your company and your position there.

We are a leading Pharma AI company and I am from the marketing function

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire League Design Agency?

Our website was created a few years back and we wanted to revamp the website in order to communicate & connect better with our target audience and also introduce our new solutions.

SOLUTION

How did you select this vendor and what were the deciding factors?

We had worked with them for other smaller projects and we approached them for this project as well. We liked their ideas.

Describe the project in detail and walk through the stages of the project.

We had a few initial calls wherein they used their formats to understand the company and our objectives better. It was a systematic approach followed by the design options with the logical reasoning behind each of them. At all times, we had followed a roadmap and they worked together with us to meet the timelines

How many resources from the vendor's team worked with you, and what were their positions?

We worked with 2 people - the account manager and the project manager

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are getting positive feedback and compliments for the new website. We are hopeful that it would help us achieve business outcomes as well.

How effective was the workflow between your team and theirs?

The project was documented well and we followed a Gantt chart for the transparency on the steps & timelines. The team was diligent in the process and the communication was very smooth.

What did you find most impressive or unique about this company?

They have a competent design team and an impressive client service team.

Are there any areas for improvement or something they could have done differently?

We did have a communication gap in between however the team was prompt enough to resolve the issue and continue to meet the goals of the project.

BACKGROUND

Please describe your company and your position there.

I am Inna Chut, founder of Skvot, an online education school, based in Kyiv, Ukraine. We launched more than 50 online courses in two years in field of design, advertising, illustration etc. with the best representatives of creative industry in Ukraine and worldwide.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire League Design Agency?

We hired League Design Agency for creating landing page for our new product – long -term learning programs for young сreatives who are just beginning with their careers.

SOLUTION

How did you select this vendor and what were the deciding factors?

The reason why we decided to cooperate with the agency was our previous project completed by this agency. When we met with Serhiy, business development manager, he showed me the clients brief version and the stages of work and I was really amazed by their approach. It was professional step by step description of the project and what is performed at each stage of the project. After that I decided to work with this team.

Describe the project in detail and walk through the stages of the project.

The project itself was divided into several parts. First we discussed the issues and challenges our current clients face. Next, we shared ideas about the perfect customer journey and how make it smooth and reasonable in terms of this particular project.

After the discussion and data collection stage, the team created and presented a prototype landing. They took into consideration any possible errors we could have made earlier when launching a new product into the market. Later, there also was a stage of minor edits and suggestions from our side, which was finished very quickly.

How many resources from the vendor's team worked with you, and what were their positions?

We worked as a team of three people all along the project execution. It included Serhiy, who is a business development manager, also a dedicated project manager and a web designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project is ready to be launched and we are planning to do it later after the events our country is passing through in February 2022.

How effective was the workflow between your team and theirs?

Our development team passed on some clarifications and comments to the agency. The team took them all into account and agreed to review any possible requests even after the end of the project.

What did you find most impressive or unique about this company?

The most inspiring thing in working with this design bureau was their attitude and approach based on full involvement in all stages of work, from the moment of presentation to the client, to delivering the final result. They considered every comment and suggestion, and I was pleased by their attention to detail and deep understanding of what will work well.

Overall, I can say I have never seen such a deep and thoughtful analysis in any design studio. At some point, it seemed to me that a team of 100 people was working on my project. I was pleasantly amazed by the result of the work, approaches to organizational processes and uplifting spirit or this team! I really want to be friends with all of these guys, they are really amazing! Сheck it out.

Are there any areas for improvement or something they could have done differently?

I have no particular comments regarding any improvements, each and every step of communication was smooth and we had a clear understanding from the day one.