League Design Agency

BACKGROUND

Please describe your company and position.

I am the Operations Manager of SMATA Technologies

Describe what your company does in a single sentence.

SMATA is an all-in-one cloud-based solution for Strata Managers, integrating management, communication, and accounting functions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire League Design Agency to accomplish?

• Revamp existing software with comprehensive redesign
• Develop a complementary, user-friendly mobile app
• Enhance usability through streamlined and intuitive functionality

SOLUTION

How did you find League Design Agency?

Online Search

Why did you select League Design Agency over others?

• High ratings
• Great culture fit
• Company values aligned

How many teammates from League Design Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of Work:

• Redesign software with a modern interface, aligning with brand identity. 
• Design a user-friendly mobile app that complements software, maintaining consistency. 
• Streamline functionality, enhancing intuitiveness and navigation. 
• Deliver visual design concepts, responsive implementations, interactive prototypes, and finalized software and mobile app design files.
• Key Deliverables: Redesigned software: Visual concepts, responsive design, final files. 
• Complementary mobile app design: Screens, prototypes, final design files. 
• Streamlined functionality: UI redesign, interactive prototypes, enhancement documentation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• User Engagement Metrics: Increase in average session duration on the redesigned software. 
• Usability Improvement: Reduce the time users take to complete critical tasks. Decrease in the number of user errors and failed interactions. Increase in user satisfaction scores based on post-interaction surveys.
• Conversion Rate Enhancement: Measurable rise in conversion rates for key actions, such as sign-ups or purchases. Enhanced user journey tracking, demonstrating smoother conversion funnels.
• Accessibility Metrics: Compliance with accessibility guidelines leads to improved accessibility scores. Increase in positive user feedback regarding the accessibility of the software and app. Feedback and Iteration: Incorporation of user feedback in subsequent iterations.
• Stakeholder Alignment: High alignment between stakeholder expectations and delivered outcomes. Positive feedback from stakeholders regarding the design's alignment with business goals. 
• Operational Efficiency: Reduction in support requests related to usability and functionality issues. Improved efficiency in user workflows and task completion.
• Brand Perception: Positive impact on brand perception due to improved UX.
• Return on Investment (ROI): ROI is calculated based on increased conversions, reduced support costs, and user satisfaction improvements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team effectively managed the project by consistently delivering prototypes and design files on time, demonstrating both agility in prototyping and a commitment to meeting deadlines. Their high responsiveness to questions and feedback showcased their client-focused approach, ensuring open communication and adaptability to client needs. 

Their ability to incorporate feedback indicated flexibility in design iterations, while their effective project tracking and management systems contributed to the smooth progression of the project. The agency's project management approach was marked by timely deliveries, responsiveness, adaptability, and a strong dedication to client collaboration and satisfaction.

What was your primary form of communication with League Design Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their exceptional combination of experience and professionalism were hallmarks of their work. Their consistent on-time delivery demonstrated a high level of reliability, and their ability to maintain this punctuality while producing top-notch work is commendable. 

Equally noteworthy was their pleasant demeanor and ease of collaboration, making the working relationship both productive and enjoyable. This blend of design expertise, punctuality, and positive collaboration made their services stand out.

Are there any areas for improvement or something League Design Agency could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Oakwell Beer Spa

Describe what your company does in a single sentence.

We are an experiential retail company that combines a day spa and craft beer bar into one.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire League Design Agency to accomplish?

• Graphic Design
• Brand Design Concept

SOLUTION

How did you find League Design Agency?

• Online Search
• Clutch Site

Why did you select League Design Agency over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from League Design Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired League Design Agency to help us with our rebrand. We had already come up with our new company name and messaging, but needed help coming up with a new design concept and visual branding, including color pallet, logo, icons, typography, visual style, and various branded carriers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We also loved their scientifically-backed and well-defined project lifecycle. The development of our design concept project was broken down into stages, and at the end of each meeting they would recap what phase was next so we always knew where we stood in the lifecycle of the project.

We loved that they presented multiple concepts for our initial design directions, instead of just presenting one that we hopefully liked, and all concepts were extremely well-thought out with meaning and inspiration to back them. We are over-the-moon excited about our new brand identity and loved every minute of our collaboration with them.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were extremely impressed with their project manager and their turnaround time on deliverables. League always submitted deliverables when they said they would and would be extremely quick to respond to our feedback. We received constant project updates, including hours used and progress updates on where we were in the project lifecycle. They run an extremely organized and well-oiled machine, which made us feel comfortable every step of the way.

What was your primary form of communication with League Design Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We loved the comradery and culture fit we had with League. Their employees are extremely friendly and personably, yet know when to get down to business. We have built strong relationships with every member of their team that we worked with and loved the passion they have for design and creativity.

What set them apart though was the structure, processes, and analytical backing they brought to every step of the project - from project timelines to visual aids and questionnaires. They have perfected a process to deliver outstanding design concepts which is equal parts science and art.

Are there any areas for improvement or something League Design Agency could have done differently?

There is nothing they could have done differently! We have loved working with them so much that we have gone on to continue working with them for subsequent projects, including website design and development and product packaging design.

BACKGROUND

Please describe your company and position.

I am the Chief Creative Officer of Capital Club

Describe what your company does in a single sentence.

Provide tools, resources and community access to entrepreneurs.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire League Design Agency to accomplish?

• Brand Guidelines
• Essential Branding Assets
• Various Collateral Graphics

SOLUTION

How did you find League Design Agency?

• Online Search
• Referral
• Other

Why did you select League Design Agency over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from League Design Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They were of great help to our brand as were not only organizing, defining and re-structuring our company, but also working towards an aggressive deadlines to launch our product. So their help, patience and professionalism was of a great help. Thanks tothem were able to get a solid brand guideline with extra assets that really aligned with our brand vision and communicated ourmessage effectively.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Being able to have a complete brand guideline document for our brand and teams to use. As we were still hiring, re-structuring and working on our product

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Responsive, good attitude through some changes, always put a lot fo thought into their work and it was visible. high level presentations and well prepared. in short. Amazing.

What was your primary form of communication with League Design Agency?

Virtual Meeting

What did you find most impressive or unique about this company?

They are super well organized. Delivered always on time. And knew their job.

Are there any areas for improvement or something League Design Agency could have done differently?

not really.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Kaymera Technologies

Describe what your company does in a single sentence.

Cyber security company redefining mobile privacy and innovating in secure Android ecosystem.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire League Design Agency to accomplish?

• Develop brand concept
• Develop brands visual language
• Get clear guidelines for using brands visual identity

SOLUTION

How did you find League Design Agency?

• Online Search
• Clutch Site

Why did you select League Design Agency over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from League Design Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have worked with League Design on developing our new brand's visual identity and brand concept. The process started with a very detailed brief that we have filled out on our side to help League Design understand our industry, product offering, benefits of the product, the idea of the naming and many other details. Following that we had a design moodboard session where the League Design team learned about our visual preferences. 

After having analyzed our input they offered several brand concepts were all excellent! We have chosen one and it was the time to wait till the realization of the visual side, which included several version of the logo to choose from, set of brand colors in light and dark palettes, visual elements based on the brand concept and the colors, typography, visual tricks and mockups of using this brand identity on different carriers. 

I must say we had only one iteration as the quality and precision of their work was impeccable. We have received a full brand guide with every single visual element in source files and detailed usage explanation. It really enabled us to start using the brand in the correct way across all the assets we have started creating.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

I think the biggest measurable outcome is that only a month after we have completed building the identity we have already created several presentations, white papers and a landing page without the help of a designer based on materials that League Design team has provided. These assets are high quality and very usable.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Everything was extremely efficient and on time.Our project manager, Marina was highly responsive to any requests, she transferred every message to the designer clearly and we could see this in the changes that were made. how fast and precise they were made as well.

What was your primary form of communication with League Design Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Highly professional, in our process they changed my perception of the brand building process. Their process is perfectly optimized to guide people with or without previous marketing or branding experience, project managers "hold you by the hand" at every step of the way making sure the final result is delivered both on the highest professional level possible and makes the customer happy.

Are there any areas for improvement or something League Design Agency could have done differently?

I hate to say this, but no :) during the process i felt that the only obstacle at times was us not providing feedback fast enough because of decision making process inside of the organization. They almost make me want to work for them ;)

BACKGROUND

Please describe your company and position.

I am the Co-Founder, Managing Director of Business Development & Marketing of Shock Management

Describe what your company does in a single sentence.

We are a mother agency for models in the fashion industry. Our specialty is scouting talented models and helping them develop successful careers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire League Design Agency to accomplish?

• Create a website that will match the proposed identity
• Create a brand identity
• Create a logo that will match the proposed identity

SOLUTION

How did you find League Design Agency?

Online Search

Why did you select League Design Agency over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from League Design Agency were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We had a name we would like to use in our rebranding and knew what we wanted our audience to feel. We needed a logo and a website matching the new name and the feelings we wanted to relay. In summary, we needed a brand new logo and website design that would have a specific vibe to it and would have specific industry-oriented features.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A logo and a website will suit our vision of the brand and will relay the look and feel we envisioned. The website must have a unique design and a dynamic user experience. The logo must match the website's style and relay the brand's name.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was excellent. Every item was delivered on time, and when we had concerns about specific ideas, they were willing to rework and present new ones. The team was great at listening to our feedback and always came up with multiple ideas to present to us. Overall, we were very satisfied with their responsiveness to our needs.

What was your primary form of communication with League Design Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

During our visit to the offices prior to signing the contract, we were thoroughly impressed with the caliber of individuals we encountered. The team was a diverse blend of seasoned professionals and enthusiastic newcomers, each brimming with innovative ideas. 

The company's previous work showcased to us was nothing short of exceptional, and their initial concepts for our project were equally impressive. Evidently, this organization is comprised of highly skilled individuals who are well-versed in their craft.

Are there any areas for improvement or something League Design Agency could have done differently?

League Design did an amazing job on our project and we are extremely grateful to them. Their attention to detail and willingness to listen to our feedback really made a difference in the final outcome. We were able to provide constructive feedback to the team, which they took on board and used to further improve their work.

BACKGROUND

Please describe your company and position.

I am an executive at an ecommerce company

Describe what your company does in a single sentence.

This is an online luxury Islamic goods business that provides high-quality products that celebrate the beauty and diversity of Islamic culture. We offer a wide variety of products to choose from, including products specific to Islam (e.g. Qurans, prayer rugs, prayer beads, Zamzam) to jewelry, home decor, oud, produce, clothing, and more.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire League Design Agency to accomplish?

• Build a brand
• Design Packaging
• Build a website

SOLUTION

How did you find League Design Agency?

Referral

Why did you select League Design Agency over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from League Design Agency were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I had an exceptional experience working with League Design, a creative agency that provided comprehensive services for my luxury Islamic goods business. Their scope of work encompassed brand identity development, brand design, and website design, resulting in remarkable deliverables that exceeded my expectations. League Design began by thoroughly understanding my business goals, target audience, and brand values. 

Through insightful consultations, they grasped the essence of my luxury Islamic goods business and translated it into a captivating brand identity. This included crafting a unique logo that perfectly captured the spirit of my brand and could be easily recognized. They also developed a cohesive visual language, selecting an elegant color palette, typography, and visual elements that harmoniously represented my brand's personality. 

In addition to brand identity, League Design undertook brand design to create a wide range of collateral materials. These materials were essential for establishing a consistent brand presence across various touchpoints. They designed exquisite letterheads and packaging, ensuring that every interaction with my brand exuded a sense of luxury and sophistication. 

League Design's attention to detail and artistic approach truly elevated the presentation of my luxury Islamic goods. The website design provided by League Design was nothing short of exceptional. They crafted a visually stunning and user-friendly website that perfectly reflected my brand's aesthetic. The design was responsive, adapting seamlessly to different devices and screen sizes, ensuring a delightful browsing experience for visitors. 

League Design also incorporated e-commerce functionality, enabling customers to make online purchases effortlessly. The website design showcased my luxury Islamic goods in an enticing manner, featuring captivating product imagery and an intuitive navigation structure. Throughout the process, League Design demonstrated their expertise in content creation and copywriting. 

They developed engaging and persuasive content that effectively communicated my brand message and product descriptions. With a strategic approach, they ensured that the content resonated with my target audience's needs and preferences. In summary, the key deliverables provided by League Design included: 

1. Brand Identity:

• Unique and recognizable logo design. 
• Thoughtfully selected color palette, typography, and visual elements. 
• Brand guidelines for consistent usage across platforms. 

2. Brand Design: 

• Elegant business letterheads and packaging materials. 
• Cohesive visual language for a consistent brand presence. 

3. Website Design: 

• Visually stunning and user-friendly website.
• Responsive design for seamless browsing on different devices.
• E-commerce functionality for convenient online transactions. 

Working with League Design was a pleasure, and their expertise in brand identity, brand design, and website design proved invaluable in establishing a strong and captivating presence for my luxury Islamic goods business. I highly recommend League Design Agency for their exceptional services and commitment to delivering excellent results.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In the case where the website has yet to launch, the project outcomes, progress, and success primarily revolve around the completion of project tasks and the journey League Design took me on to develop a finished brand. League Design's organization and expertise allowed them to guide me seamlessly through the process of building my brand from scratch. Their systematic approach ensured that each task was completed efficiently and effectively, resulting in a cohesive and well-developed brand identity. 

The success of the project can be measured by the milestones achieved along the way. This includes the completion of the brand discovery phase, where League Design gained a deep understanding of my business goals, target audience, and brand values. This laid the foundation for the subsequent tasks and ensured that the resulting brand identity would align with my objectives. 

Another measure of success is the completion of the brand design phase, where League Design crafted a unique logo, selected a suitable color palette, typography, and visual elements, and created a consistent visual language for my brand. The successful completion of these tasks indicates that League Design effectively translated my brand's essence into a visually compelling representation. 

Additionally, the completion of collateral materials, such as business cards, letterheads, envelopes, and packaging, demonstrates progress and success in establishing a cohesive brand presence. The meticulous attention to detail and the finalization of these assets indicate that League Design meticulously brought my brand identity to life in tangible forms. 

While the website launch is pending, the project's success can be seen in the thoroughness and expertise with which League Design handled the brand development process. From initial consultations to the completion of project tasks, they guided me through the creation of a finished brand, showcasing their organization, skills, and commitment to delivering a comprehensive brand identity. 

Once the website is launched, additional measurable outcomes and progress can be evaluated, such as website traffic, user engagement, and conversions. At that stage, the success of the overall project will become even more evident as the brand is presented to the online audience, potentially leading to business growth and increased revenue.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

From my perspective, League Design's project management was truly amazing. They excelled at delivering everything in a timely manner and maintained consistent communication about timelines throughout the process. I was impressed by their ability to set clear deadlines and provide regular updates, which kept me informed and ensured a smooth workflow. 

What stood out the most was their responsiveness and attentiveness to my needs. They took the time to listen carefully to my requirements and understand my vision for the brand. Their genuine interest in my business enabled them to tailor their work specifically to my needs, resulting in a brand identity and design that truly represented my luxury Islamic goods business. League Design's responsiveness was exceptional. 

They were always quick to respond to any questions or concerns I had, providing prompt and thoughtful solutions. Their commitment to client satisfaction was evident in their willingness to address my feedback and incorporate my suggestions into the creative process. They valued my input and ensured that the final deliverables met my expectations. 

Throughout the project, League Design demonstrated their professionalism, attention to detail, and commitment to delivering a high-quality outcome. Their project management skills were instrumental in making the entire process seamless and efficient. 

I genuinely appreciate their dedication and the level of care they put into understanding and accommodating my needs. Working with them was a pleasure, and I highly recommend their services for their exceptional project management and commitment to client satisfaction.

What was your primary form of communication with League Design Agency?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive and unique about League Design is their exceptional attention to detail and their ability to truly capture the essence of my luxury Islamic goods business. They demonstrated a deep understanding of my brand values and translated them into a visually captivating brand identity and design. League Design's meticulous approach to every aspect of the project showcased their commitment to excellence. 

They carefully considered every element, from the selection of colors and typography to the design of collateral materials. Their ability to create a cohesive visual language that evoked a sense of luxury and sophistication was truly remarkable. Moreover, their ability to listen and understand my needs set them apart. 

They actively sought my input and incorporated my feedback into the creative process, ensuring that the final deliverables truly reflected my vision. Their genuine interest in my business and their commitment to delivering a solution that exceeded my expectations was both impressive and unique. Additionally, League Design's responsiveness and clear communication throughout the project were outstanding. 

They promptly addressed any questions or concerns I had and provided regular updates on the progress. Their professionalism and commitment to keeping me informed ensured that the project proceeded smoothly and efficiently. Overall, what impressed me the most about League Design was their ability to combine meticulous attention to detail, deep understanding of my brand, and exceptional project management skills. 

Their dedication to delivering a high-quality outcome while accommodating my needs and preferences was truly unique. I feel fortunate to have worked with such a talented and client-focused agency.

Are there any areas for improvement or something League Design Agency could have done differently?

While my experience with League Design Agency was highly positive, there is one area where they could have improved their approach. I would have liked more dynamic and clear documentation from the start of the project that provides details on the project timeline and pricing, including any adjustments made during the course of the project. 

This would have enhanced transparency and ensured a comprehensive understanding of the timeline and financial aspects throughout our collaboration. It's important to note that this area for improvement is relatively minor and did not significantly impact the overall success of the project. 

They also listened to my feedback and made adjustments and provided what I was looking for halfway through the project. Their strengths and commitment to delivering exceptional work far outweigh these minor considerations.

BACKGROUND

Please describe your company and your position there.

I am the Lead Communications Manager, responsible for choosing the design agency and working with them on developing content-

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire League Design Agency?

Three web deisgn projects:

1. We required a completely new website for the main organisation
2. We required a digital Annual Report for the main organisation
3. We required a digital Annual Report for one of our programmes

SOLUTION

How did you select this vendor and what were the deciding factors?

I found them online - I did extensive research for an affordable, full service web agency located in the Ukraine who could work with rebranding and web design. They had an excellent portfolio, very nice sales representative who was able to fully answer all my questions, and a very fair prince.

Describe the project in detail and walk through the stages of the project.

We started with rebranding of the organisation with League's design team. It didn't work out exactly as planned, however we decided instead to use the branding they developed for our Annual Report, and we cobranded the organisation with the brand of one of our programmes developed by a different agency. League took these brand guidelines and came up with clever ways to implement them.

I have regular meetings with their project manager on the web development side and she provides weekly gannt charts of the progress. It was a very smooth process from them developing the wireframes to designing the whole website in Figma, which I could easily comment on and see in action.

How many resources from the vendor's team worked with you, and what were their positions?

I worked with their sales rep/first point of contact, two people from their graphic team (project manager and designer), and project manager for the web design team. She took care of everything beautifully so it didn't seem necessary to meet the designers in a call, but we interacted on Figma.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The projects are still under construction, but happy to share when they are done!

How effective was the workflow between your team and theirs?

It was excellent - the project manager for web design is an absolute dream to work with, they are incredibly quick to implement any changes and worked with our tight and changing deadlines. They are always quick to respond, incredibly friendly, and highly competent, and the designers do a really stellar job. They speak excellent English so I never had any troubles with communication.

What did you find most impressive or unique about this company?

I was really impressed how well they took content from the old website together with the new brand guidelines, and made something beautiful and highly user friendly out of it. I like working with them so much and am so impressed with their work, I asked them to do the Annual Repot for one of our other programmes that has completely different branding. They were able to very quickly take that and build an interactive report which is also still in progress, but looking sensational!

Are there any areas for improvement or something they could have done differently?

The graphic designer we had on our original rebranding wasn't on the same wavelength as what we wanted for our whole rebrand, but we repurposed the designs with them very effectively for the organisation's annual report.

BACKGROUND

Please describe your company and your position there.

Tresor Gold is a gold mining company with offices in London and New York, and operations in Sierra Leone, West Africa. I act as an executive.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire League Design Agency?

We hired League to design a website that captures and maintains the viewers interest in our firm, our people, our strategies, and our projects. We also wanted to underscore our commitment to Impact. More importantly, we felt that it is important to have a dynamic website that sets us apart from other mining industry websites that are rather mundane and seem like simple templates.

SOLUTION

How did you select this vendor and what were the deciding factors?

We reviewed several examples of their portfolio of works and then conducted an interview of their process. We appreciated their immediate understanding of the drivers / motivations behind our website project and they seemed equipped to help guide us through the process to what we ultimately wanted to achieve.

Describe the project in detail and walk through the stages of the project.

1. Initial interview
2. Debriefing of our website objectives as it pertains to our firm's goals
3. Completion of Questionnaire that pulls all of the details from the debriefing from the client. The Questionnaire also has a section requesting competing websites for peer analysis
4. League reviews Questionnaire and peer websites, and provides feedback and ratings of peer websites relative to effectiveness
5. League provides a design proposal with options of color pallets, font styles, forms / structures, and other design elements.
6. Client reviews proposal and decides on design components shall be utilized in the web design
7. League begins design of Home page for draft review
8. Upon clients sign-off, League continues with remaining pages

How many resources from the vendor's team worked with you, and what were their positions?

In total, we had two persons from their team; which entailed the relationship manager and the project manager.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The design was excellent and executed exactly as we requested. It captured all the key drivers that were discussed during our preliminary proposal process. All prospects that visit our site exclaim how professional, yet cool it is!

How effective was the workflow between your team and theirs?

The workflow was efficient. We were updated weekly of design process and had access to Figma platform to follow such progress it realtime and make notes within the application.

What did you find most impressive or unique about this company?

They were very professional and their team did an expert job of combining industry due diligence, branding, marketing, and designing within one comprehensive project.

Are there any areas for improvement or something they could have done differently?

I can't think of any areas of improvement at the moment. Even after the questionnaire feedback and design proposal, they reverted with how it will impact the project pricing and communicated effectively; and then worked diligently to keep to the targeted timetable and pricing.

BACKGROUND

Please describe your company and your position there.

I am the Marketing Director at Oro Inc., a software company behind one of the top B2B eCommerce platforms in the world.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire League Design Agency?

Our website was outdated and had some UI/UX challenges that we wanted to solve. Our internal designer didn't have enough experience and resources to carry out such a massive project on her own.

SOLUTION

How did you select this vendor and what were the deciding factors?

League is a clearly well-built and united team. All the processes are very well thought through, and they are great communicators. From the very first message, it was clear that they didn't just send out canned pitches to anyone that comes to them, but they carefully check the request and take time to try and understand your needs. On top of that, of course, the fact that they had a good versatile portfolio with modern well-structured designs was a big deciding factor.

Describe the project in detail and walk through the stages of the project.

We had a series of in-depth discovery meetings. The team helped us put together a survey for our website visitors to identify points that we need to improve. They worked with us on a concept that would work well for our brand and provided several versions of the website design. Moving forward, they wireframed and designed over 15 pages of our website and created a style guide for our internal designer to use to implement the rest of the design. They also created several outline animations for our website.

How many resources from the vendor's team worked with you, and what were their positions?

During this project, I worked with an account manager, a PM, and a designer.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our internal designer found it very easy to work with the style guide provided by League. After the implementation of the redesign, our website got an 8% conversion rate boost on average.

How effective was the workflow between your team and theirs?

The workflow is very very efficient and comfortable.

What did you find most impressive or unique about this company?

Very well-built processes. You can see that people enjoy working in this company and it matters a lot. They were very customer-focused, detail-oriented, and easy to work with.

Are there any areas for improvement or something they could have done differently?

Hard to say. There were some hiccups here and there, but every challenge was resolved very professionally. Well done and I can only recommend this team.

BACKGROUND

Please describe your company and your position there.

I am the founder of a brand new Venture Lab based in Singapore.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire League Design Agency?

League was hired to design the company identity : visual identity, logo, branded carriers (powerpoint template, word template), business cards, design guidelines for website, LinkedIn design. They were also hired in a second step to develop a landing page design.

SOLUTION

How did you select this vendor and what were the deciding factors?

The vendor has very good B2B references and was very proactive and convincing during the intro discussions. Also they have a tremendous client satisfaction score! I also liked the process driven aspect of the company and the fact that a team is working on my project. This guarantees good brainstorming and complementary skills.

Describe the project in detail and walk through the stages of the project.

The project followed a well stream lined process for maximum success rate and efficiency. We went through a series of steps including a detailed briefing, a competitive analysis, preliminary design review, detailed design review. For the website design we also had a briefing, competitor analysis, wireframe design and design concept. All was managed by  two very efficient and communicative Project Managers (one for the branding, one for the web site design).

How many resources from the vendor's team worked with you, and what were their positions?

The team was composed of two project managers (one for branding, one for website design), a strategist, a designer, a website designer, a team leader, a bid manager. Great service level!

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

First the planning was very well respected, in line with what was discussed in the proposal. Second, the meetings were always very productive and the team listened to every detail of my feedback to make sure they would integrate the feedback in the project. Third : the outputs (company values, market positioning, design concept, ...) were 100% aligned with my expectations : it is like they connected immediately to the DNA of my project.

How effective was the workflow between your team and theirs?

Awesome : great project managers with regular and precise communication. You feel someone is looking after you to make sure your project progresses as expected and always reaches out when there are questions to solve together.

What did you find most impressive or unique about this company?

I found the team composition awesome : project managers for the respect of planning/costs/scope, a strategist for the correct positioning of the company, graphic and web designers for the full implementation of the identity, a bid manager running the proposal cycle very smoothly -> every body was complementary making this an awesome team work. I also liked the energy and passion they put in their work and the feeling of working as a team!

Are there any areas for improvement or something they could have done differently?

Nothing to add, all was so good!