LainDS

BACKGROUND

Please describe your company and position.

I am the CEO of Mega Furniture

Describe what your company does in a single sentence.

"We specialize in selling high-quality furniture, offering a wide range of home and office furnishings, with a focus on design, durability, and customer satisfaction.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Lain-DS to accomplish?

• Implement an automated inventory and order management system to reduce stock discrepancies by 30% and improve order processing time by 25% within six months, enhancing efficiency across sales, packaging, and accounting.
• Integrate the inventory management system with accounting software to reduce manual data entry errors by 40% and cut financial reporting time by 50% within four months, ensuring accurate financial tracking and better procurement decisions.

SOLUTION

How did you find Lain-DS?

Referral

Why did you select Lain-DS over others?

Close to my geographic location

How many teammates from Lain-DS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1.Design and Development of a Cloud-Based Inventory Management System:

Implementation of a scalable microservices architecture deployed on AWS (ECS, Lambda, API Gateway, S3, and RDS).
Development of a single-page application (SPA) using Angular for a responsive and dynamic user interface.
Real-time stock tracking with WebSockets and event-driven architecture.

2.Order Processing and Fulfillment Optimization:

Development of a centralized order management service to synchronize inventory, sales, and logistics.
Implementation of asynchronous messaging (AWS SQS/SNS) to optimize workflows between services.
Reduction of stock discrepancies by 30% and order processing time by 25%, measured through automated performance metrics.

3.Financial Reporting and Accounting System Integration

API-based integration with existing ERP/accounting software to automate inventory cost tracking and procurement planning.
Implementation of scheduled data pipelines (AWS Glue, Step Functions) for real-time financial reporting.
Reduction of manual data entry errors by 40% and financial reporting time by 50%.

4.Security, Scalability, and Performance Optimization

Role-based access control (RBAC) using AWS Cognito for authentication and authorization.
Implementation of CI/CD pipelines (AWS CodePipeline, CodeBuild) for automated deployments.
Performance optimizations through AWS Auto Scaling, CloudFront caching, and database query tuning.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Inventory Accuracy Improvement:

Reduced stock discrepancies by 32%, exceeding the initial goal of 30%.
Achieved a 99.2% accuracy rate in real-time inventory tracking, minimizing losses due to misplaced or miscounted stock.

Order Processing Efficiency:

Reduced order fulfillment time by 27%, surpassing the 25% improvement target.
Decreased stockout occurrences by 40%, leading to higher customer satisfaction and increased sales.
Enabled automated order processing, integrating sales, logistics, and inventory systems seamlessly.

Financial and Cost Tracking Optimization:

Automated financial reporting reduced manual data entry errors by 41%, achieving the goal of 40%.
Cut financial reporting time by 52%, slightly surpassing the initial 50% target.
Improved cost projection accuracy by 35%, leading to better procurement planning.

Operational Benefits and Business Impact:

Improved team productivity by 30% through process automation and data-driven decision-making.
Increased customer order fulfillment rate by 20%, leading to a noticeable rise in customer retention.
Enabled real-time monitoring and alerting, reducing critical operational downtime incidents by 60%.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was managed using the SCRUM framework, ensuring an agile and efficient workflow. We used JIRA for sprint planning, backlog management, and tracking progress, while Confluence served as our central hub for documentation and retrospectives.

Daily stand-up meetings via Zoom kept the team aligned, and bi-weekly sprint reviews allowed stakeholders to provide continuous feedback. The iterative approach helped us adapt to evolving requirements without delays, maintaining smooth development and on-time delivery.

Thanks to this agile methodology and the right tools, the project was executed with high transparency, collaboration, and efficiency.

What was your primary form of communication with Lain-DS?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out the most about this company was its adaptability and resilience in the face of unexpected challenges. A great example of this was how the team managed to maintain development continuity during the COVID-19 pandemic.

When physical store operations were disrupted and on-site meetings became impossible, the team quickly pivoted to a fully remote agile workflow. They leveraged Zoom for daily stand-ups, JIRA for task tracking, and Confluence for centralized documentation, ensuring seamless collaboration despite the changing circumstances.

Additionally, the team proactively refactored the system architecture to accommodate new business needs, such as integrating an e-commerce module that allowed the furniture retailer to continue sales online, mitigating losses due to in-store closures.

Their ability to adapt to unforeseen challenges while keeping the project on track was truly impressive, demonstrating not only technical expertise but also strong problem-solving skills.

Are there any areas for improvement or something Lain-DS could have done differently?

none