Kuka Apps

BACKGROUND

Introduce your business and what you do there.

I’m the CRO of Telenity, a company that provides advanced digital services and value-added solutions for communication service providers. We offer NFV-enabled, 5G-ready platforms that enhance network capabilities and create new revenue streams for operators worldwide.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Kuka Apps?

We needed a mobile application interface for our product to be deployed at a tier-1 customer for iOS, Android, and mobile web.

SOLUTION

What was the scope of their involvement?

Kuka Apps has delivered the design, application object code, source code, and documentation. Kuka Apps has developed a very complex mobile app for as Mobile interface of a Mobile Network Operator Product. 

What is the team composition?

We’ve worked with 5–6 teammates from Kuka Apps.

How did you come to work with Kuka Apps?

We found them through a referral. We chose them over other options because they had high ratings.

What is the status of this engagement?

We started working with them in April 2024, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Kuka Apps has done a great job; they’ve delivered all the expected items on time with high quality. They’ve provided periodic batches of releases where we can test the software, and at the end of the project, they’ll deliver a live product.

How did Kuka Apps perform from a project management standpoint?

They’ve adhered to the delivery timelines and integration tests KPIs. They always deliver on time, if not earlier. We communicate via in-person meetings, virtual meetings, and emails or messaging apps.

What did you find most impressive about them?

Kuka Apps is very composed in the technology they’re using. The professionalism of their individuals is quite high. Their documentation is more than sufficient, and their testing has passed quite well.

Are there any areas they could improve?

We’ve been very satisfied with them; we don’t expect any specific improvements.

BACKGROUND

Introduce your business and what you do there.

I’m the CPO of Carbon Centrum AS, a technology company. Our first product is CarbonID, a platform for businesses to monitor, analyze, and report their carbon footprint in real-time, offering detailed insights for sustainability.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Kuka Apps?

We needed help with mobile app development.

SOLUTION

What was the scope of their involvement?

Kuka Apps has been responsible for the end-to-end development of both mobile applications. While our internal team designed the UI and built the cloud platform, Kuka Apps handled the full mobile app development using native frameworks. They’ve delivered the initial launch versions and continue to support us with improvements, bug fixes, and feature updates.

What is the team composition?

We work with five teammates from Kuka Apps.

How did you come to work with Kuka Apps?

We worked with Kuka Apps at my previous company and were very happy with them. We chose them because they actively work for the project as they are part of Carbon Centrum

What is the status of this engagement?

We started working together in December 2023, and our contract is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve successfully launched both the iOS and Android versions of the CarbonID app on schedule, meeting all major milestones. The apps have demonstrated strong stability and performance, with minimal crash reports and positive user feedback.

One key success metric has been our ability to onboard early users quickly and reliably. The mobile apps have enabled us to roll out core features of the CarbonID platform, such as carbon footprint tracking and community engagement. We’ve also maintained a fast development cycle thanks to Kuka Apps’ responsiveness in addressing bugs and implementing iterative improvements based on user feedback.

User feedback has been overwhelmingly positive. Early adopters appreciate the clean design, intuitive navigation, and how easy it is to start tracking their carbon footprint right away. Many users have specifically highlighted how fast and responsive the app feels, even on older devices. a direct result of Kuka Apps’ work with native frameworks.

How did Kuka Apps perform from a project management standpoint?

Kuka Apps has managed the project very well. They’ve delivered everything on time and are always quick to respond when we need changes or support.

At one point, we required them to use a specific SDK to handle some complex algorithms involving location access. They quickly understood the requirements, tested the SDK thoroughly, and integrated it smoothly into our app without delays. Their ability to adapt and work closely with our internal team has been a big plus throughout the project. We primarily communicate via Slack.

What was your primary form of communication with Kuka Apps?

• Email or Messaging App

What did you find most impressive about them?

What has impressed us the most is how closely Kuka Apps has worked with us. They don’t just act like an external vendor; they’re more like an extension of our own team. They truly take ownership of the product, care about the user experience, and make thoughtful suggestions beyond just implementing tasks.

Are there any areas they could improve?

No, there aren’t any.

BACKGROUND

Please describe your company and position.

I am the Partner of Adventure Digital

Describe what your company does in a single sentence.

Ad Venture Digital is a creative performance marketing and mobile app development agency based in Istanbul. We help brands grow — and we build, launch, and market our own mobile apps too.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kuka Apps to accomplish?

• mobile app development
• UX, UI
• Backend

SOLUTION

How did you find Kuka Apps?

Referral

Why did you select Kuka Apps over others?

• High ratings
• Referred to me
• Company values aligned

How many teammates from Kuka Apps were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

For the development of our word game Star Words, we partnered with Kuka Apps. They led the entire process with great professionalism — from UX/UI design to backend development and app implementation using Unity. We collaborated closely to define the game’s concept and mechanics, and they provided valuable input at every stage. The app was successfully launched, and they continue to handle maintenance and updates reliably. Their expertise, responsiveness, and creativity made them an outstanding development partner.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was a success across multiple KPIs. Within the first 3 months after launch, Star Words reached over 50,000 downloads organically across iOS and Android. Our average App Store rating stabilized at 4.7 stars, and user retention on Day 7 exceeded 20%, which was above our industry benchmark. Additionally, crash rates remained below 1%, reflecting the technical stability of the app.

We also saw a 35% month-over-month growth in daily active users (DAU) during the first quarter, and the in-app engagement metrics showed strong session length and game completion rates — all signs of a well-developed, user-friendly product

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was highly organized and transparent. They used agile methodology with weekly sprints, which helped us track progress in real-time and adjust priorities when needed. All major milestones — including MVP delivery, testing phases, and final launch — were delivered on time and within the agreed scope.

They were also very responsive to our feedback and evolving needs. Communication was fast and clear, whether through Slack, email, or scheduled stand-up meetings. We truly felt they were invested in the success of the product.

What was your primary form of communication with Kuka Apps?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their ability to truly take ownership of the project — as if it were their own product. They consistently delivered on time, were highly solution-oriented, and always approachable and responsive. Their team showed deep understanding not only of mobile app development, but also of game dynamics and user experience. They quickly implemented changes and offered valuable insights that significantly improved both the flow of the game and the overall user journey. Their combination of technical expertise and dedication to quality made the collaboration smooth and effective from start to finish.

Are there any areas for improvement or something Kuka Apps could have done differently?

No, we are happy to work with Kuka Apps.

BACKGROUND

Please describe your company and position.

I am the Management of Galata AS

Describe what your company does in a single sentence.

The company buys and restores buildings in Barcelona and operates in the accommodation sector.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kuka Apps to accomplish?

Creating a website for the brand

SOLUTION

How did you find Kuka Apps?

Referral

Why did you select Kuka Apps over others?

Referred to me

How many teammates from Kuka Apps were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We started working with the Kuka team during the brand creation process. We held meetings to discuss the brand’s goals and objectives, and shared our vision for the website with them. They managed the project from start to finish, and we followed up together at the intervals we had agreed on. Whenever we had feedback, they responded very quickly and were always solution-oriented.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Based on past experiences, we know how important communication is between the team requesting the project and the team executing it. With the Kuka team, we were generally able to move quickly through the process, and they were easy to work with in that regard. On our side, there were some scheduling delays in creating and selecting visuals and videos. However, we managed to maintain balanced and effective communication throughout that period as well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Throughout the project management process, we were generally able to stay on schedule. In cases where we fell behind, it was mostly due to delays on our part in delivering the expected content. Aside from that, we were usually informed in advance about what the team was working on and how long each stage would take.

What was your primary form of communication with Kuka Apps?

Virtual Meeting

What did you find most impressive or unique about this company?

They were a pleasure to work with. Instead of long and time-consuming meetings with little progress, our discussions were short and to the point. We were able to understand each other quickly, which made the process with the Kuka team both easy and enjoyable.

Are there any areas for improvement or something Kuka Apps could have done differently?

Since we are not technically knowledgeable, we may not be able to comment much on the software side, but from our perspective, the process was smooth and beneficial.

BACKGROUND

Introduce your business and what you do there.

I’m the business intelligence manager of a fashion e-commerce company that’s based in Sweden and operating mainly in Central Europe.

We have about 4 million users, making us one of the fastest-growing fashion companies in Europe in the last three years.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Kuka Apps?

We wanted a company to help us with mobile app development.

SOLUTION

What was the scope of their involvement?

Kuka Apps provides us with iOS development. We already had the scope, designs, and wireframes of the product, so we just hired them to develop it. The app is essentially an e-commerce platform with features such as wish listing, shopping cart, and checkout page.

Apart from the development of the app, we’re also using their project management resources.

What is the team composition?

Our main point of contact is the project manager, but we also work with their CTO and a couple of developers.

How did you come to work with Kuka Apps?

A colleague of mine referred them to me and after talking to about five agencies, we chose Kuka Apps based on their native e-commerce development experience and competitive pricing.

How much have you invested with them?

So far, we’ve spent about €50,000–€100,000 (approximately $56,300–$112,700 USD).

What is the status of this engagement?

Our ongoing partnership started in September 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Thanks to Kuka Apps, we were able to decrease the frequency of the crashes of the app and rank as one of the top 10 e-commerce platforms in the country.

How did Kuka Apps perform from a project management standpoint?

We sometimes experience difficulties in accomplishing the scope of the project, but Kuka Apps never fails to deliver within our timelines and budget.

We typically communicate through Slack and use JIRA as our main project management tool.

What did you find most impressive about them?

We’re very impressed with their native e-commerce development expertise.

Are there any areas they could improve?

I’m very happy with their work so I can’t think of anything they could improve.

Do you have any advice for potential customers?

I would advise them to work closely with the Kuka Apps team to get the most out of their engagement. Have frequent meetings and daily updates, and stay close to the project as possible to solve problems directly.

BACKGROUND

Introduce your business and what you do there.

We’re Turkey’s leading mobile and digital operator, a converged telecommunication and technology services provider, founded and headquartered in Turkey. We serve our customers with voice, data, TV, and value-added consumer and enterprise services on mobile and fixed networks. 

I am a product marketing manager, working on the technology leverage of social innovation and leading three mobile apps aimed at giving equal opportunities for disadvantaged people in society.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Kuka Apps?

In 2016, we launched a mobile app for Syrian refugees in Turkey, which is the number one host country for refugees.

As Turkey’s leading operator and technology provider, we believed we had to provide access to those people whose needs were completely different from others’. At the time, they needed to access useful information on how to live in Turkey. There also were language problems that had to be addressed.

SOLUTION

What was the scope of their involvement?

Kuka Apps developed the app together with our in-house engineers. We provided them specific guidelines, and we developed the content.

The UX/UI design was also a collaborative process. We had strict guidelines to follow, but there was some flexibility within them. The app was developed natively for Android and iOS by Kuka Apps.

What is the team composition?

We’ve worked with a lot of people during these five years. We’ve always had an account manager and the same basis of contact people.

The account manager acts as a bridge between our team and their team of 6–10 people, including developers, partners, and project managers.

How did you come to work with Kuka Apps?

We have a specific process for selecting external development partners. We published the job on our site, and Kuka Apps applied.

We chose them based on their background, expertise, and offer.

What is the status of this engagement?

We started working with them in early 2016. The collaboration is ongoing, but we launched the app in September 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Kuka Apps tested the app on a range of Android and iOS devices, and the app worked flawlessly on each one.

Our app is an award-winning project recognized by many international institutions like the UN, UNESCO, GSMA, ITU. We were at Mobiles for Education Alliance Symposium in Washington DC in 2018, presenting the app and other digital society solutions as one of the selected best use cases.

We monitor the downloads and number of active users. When we launch a new version, we never get reports of issues, even after five years. The process is going flawlessly. The app never crashes.

The most important thing for our team is to reach the relevant people in time. We’re working with other companies on other projects, and Kuka App is one of our favorites for professionality. Whenever we ask for something to be fixed or changed, they’re on it, and I know that they’ll do it.

The team gets back to us with a plan, and they always respect those plans. I have confidence in them, and I know that they’ll deliver an amazing experience to our customers and me.

Five years is a long time, and we would’ve changed partners if we weren’t happy.

How did Kuka Apps perform from a project management standpoint?

We had a lot of pressure to launch the app, and their team developed it quickly and without flaws. They were proactive in suggesting new ways of designing the UX. We have a lot of confidence in them, and we’re happy to be working together.

Kuka Apps offered different perspectives, which we discussed at the team meetings. It was a workshop-based collaboration. They always brief us on time, and they provide documents, presentations, and time plans. We don’t use project management tools.

What did you find most impressive about them?

The mobile app world is all about crises. Their team is great at problem-solving, exhibiting great expertise.

If we make a small mistake, it can have a butterfly effect on our ROI and everything else. Kuka Apps doesn’t really make mistakes, but when something crashes, they remain cool and find quick solutions that they implement immediately.

I know that they have other customers, so I’m keen on learning how they do it. They’re always on the project, and this is very important in the mobile app world. It’s important to have the right expertise and to have quick interventions when needed.

Are there any areas they could improve?

I don’t have any examples in mind. We have good working chemistry.

Do you have any advice for potential customers?

Kuka Apps is a well structured and a very professional company. They have a great expertise on different areas of the mobile app world, as well as continuously improving themselves about it.

Kuka is an amazing partner if you are looking for well-established, great expertise on mobile app development with flawless project management. I am very confident to recommend Kuka Apps to potential customers.

BACKGROUND

Please describe your company and position.

I am a Digital & Retail IT Manager at L'Oréal Türkiye Kozmetik San. ve Tic. A.Ş.

Describe what your company does in a single sentence.

L'Oréal, world leader in beauty.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Kuka Apps to accomplish?

• A seamless eCommerce experience for our customers.
• Bigger user base for our app.

SOLUTION

How did you find Kuka Apps?

Online Search

Why did you select Kuka Apps over others?

Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Developing an ecommerce app for our brand Kiehl's.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Continuously growing user base of our app, sales and positive feedbacks from the customers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project was delivered in a short time within time and budget. 

What was your primary form of communication with Kuka Apps?

Virtual Meeting

What did you find most impressive or unique about this company?

They are very focused and they have been doing APPs for a long time. 

Are there any areas for improvement or something Kuka Apps could have done differently?

Nothing particular.