KOTA

BACKGROUND

Please describe your company and position.

I am the CMO of a healthcare shift management company

Describe what your company does in a single sentence.

We connect healthcare professionals with shifts. With our shift management tools, qualified nurses and carers you can trust and online learning, our company helps you deliver better care.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KOTA to accomplish?

• Full brand refresh
• Website launch

SOLUTION

How did you find KOTA?

Online Search

Why did you select KOTA over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from KOTA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Brand positioning 
• Brand strategy 
• Brand architechture
• Tone of voice 
• Visual identity 
• Website design & UX
• Website development 
• Hosting

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Brand guidelines
• UK site
• FR site
• CAN site 
• Reporting dash

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Great! We had a dedicated notion space for all our documentationa and timelines! I always had the most up to date information. If I had questions answers came immediately!

What was your primary form of communication with KOTA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have talented team members — real experts in their field.

Are there any areas for improvement or something KOTA could have done differently?

Nope!

BACKGROUND

Please describe your company and position.

I am the Senior Marketing Manager of Preto Group Ltd

Describe what your company does in a single sentence.

Preto Brazilian Steak house

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KOTA to accomplish?

• Social Media Strategy
• Content Creation
• Analytics

SOLUTION

How did you find KOTA?

Online Search

Why did you select KOTA over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from KOTA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Digital marketing strategy: Social Media strategy/content creation/paid and social advertising/providing analytics and metrics/creating Logo and branding

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in traffic website 
• Increased leads through digital channels 
• Conversion rates increased 
• Social Media growth and increased brand awareness 
• Increased click-throughs on the website and social media followers due to implementing an influencer strategy

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They met both criteria. The team at Kota not only met but exceeded expectations by combining timely delivery with a proactive and responsive attitude towards fulfilling project requirements.

What was your primary form of communication with KOTA?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The combination of their professionalism and friendliness, coupled with their expertise in the field, was impressive.

Are there any areas for improvement or something KOTA could have done differently?

No.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Signol

Describe what your company does in a single sentence.

Signol is a behaviour change service that motivates aviation and maritime crews to make more fuel-efficient decisions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KOTA to accomplish?

• Redesign website

SOLUTION

How did you find KOTA?

Online Search

Why did you select KOTA over others?

• High ratings
• Close to my geographic location
• Great culture fit
• Company values aligned

How many teammates from KOTA were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

The main objectives are to: 

• Digitally transform the Signol website. 
• CMS to empower the marketing team. 
• Search Engine Optimised. 
• Training. 
• Ongoing support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Contemporary & clean design, user-friendly CMS, better, more cohesive brand styling and expression,

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time, always interrogating to understand our needs and wants, and happy to assist when we encoutered blockers.

What was your primary form of communication with KOTA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

proactivity, timely delivery, resilience and patience when we (the customer) needed to adjust the initial plan. They had great ideas and inspiration to solve any challenges we faced.

Are there any areas for improvement or something KOTA could have done differently?

For newer businesses like ours, and given that KOTA has the capacity, would be great to have a bit of brand/style understanding and guidance added to the service pack. It might have saved us some time overall.

BACKGROUND

Please describe your company and position.

I am the Operations Director of The Halo Group

Describe what your company does in a single sentence.

Design and build modular structures that create world class experiences

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KOTA to accomplish?

• Website redesign to reflect the current business model

SOLUTION

How did you find KOTA?

Already working with them

Why did you select KOTA over others?

Already working with them

How many teammates from KOTA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full website redesign

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful website redesign and launch, metrics improving and feedback from clients overwhelmingly positive

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project was managed well through a project management system. They maintained excellent communication throughout the engagement.

What was your primary form of communication with KOTA?

Virtual Meeting

What did you find most impressive or unique about this company?

level of design for the website

Are there any areas for improvement or something KOTA could have done differently?

having more phone conversations or virtual meetings over majority of elements on email or project management system.

BACKGROUND

Please describe your company and position.

I am an executive of a healthcare company

Describe what your company does in a single sentence.

We create educational resources for clinical trials.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KOTA to accomplish?

• Build a new Company website

SOLUTION

How did you find KOTA?

Referral

Why did you select KOTA over others?

• Pricing fit our budget
• Referred to me

How many teammates from KOTA were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Website development and design for Company website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timeline

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Em was our PM, she was responsive and met our needs. Everything was delivered on time.

What was your primary form of communication with KOTA?

Virtual Meeting

What did you find most impressive or unique about this company?

We were impressed with the design quality from KOTA.

Are there any areas for improvement or something KOTA could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the Former Employee of Adams & Butler

Describe what your company does in a single sentence.

Luxury Travel

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KOTA to accomplish?

• Rebrand Website with a focus on products and imagery
• UX
• Improve SEO

SOLUTION

How did you find KOTA?

• Online Search
• Clutch Site

Why did you select KOTA over others?

• High ratings
• Company values aligned
• Their own branding

How many teammates from KOTA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Relaunch of website with new branding
• Logo generation
• UX improvement to improve sales
• SEO advice

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Visitors to website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes! Fantastic to work with and really took our dictated vision and created it into a tangible reality.

What was your primary form of communication with KOTA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Customer Service was top notch
• Ability to offer advise on how to best layout the site for user experience and ultimately lead generation

Are there any areas for improvement or something KOTA could have done differently?

They did a fantastic job.

BACKGROUND

Please describe your company and position.

I am the Senior Marketing Manager of Pixel Artworks

Describe what your company does in a single sentence.

The creation and delivery of magical and measurable shared immersive experiences

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KOTA to accomplish?

• Better tracking
• A design the reflects our creative business
• To showcase new business offerings

SOLUTION

How did you find KOTA?

Online Search

Why did you select KOTA over others?

• Close to my geographic location
• Pricing fit our budget
• Company values aligned

How many teammates from KOTA were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To deliver a full new website incorporating new products offerings, an easy to use backend and better tracking.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We have a fantastic new website which everyone is pleased with from the marketing team to the design experts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive and supportive the whole way through. However I would have preferred an initial in person meeting.

What was your primary form of communication with KOTA?

Virtual Meeting

What did you find most impressive or unique about this company?

Their approach to design, they had a fantastic project manager and a clear process.

Are there any areas for improvement or something KOTA could have done differently?

I have mentioned this already but I would have liked an initial in person meeting.

BACKGROUND

Please describe your company and position.

I am the Head of Marketing of Armalytix

Describe what your company does in a single sentence.

Data intelligence for consumer duty, compliance and AML

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire KOTA to accomplish?

• Website design and build

SOLUTION

How did you find KOTA?

Referral

Why did you select KOTA over others?

• Pricing fit our budget
• Great culture fit

How many teammates from KOTA were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Complete website design, build and support

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Excellent design, build and first class communications and ongoing support

Describe their project management. Did they deliver items on time? How did they respond to your needs?

• Clear,
• on time,
• inventive,
• problem solving

What was your primary form of communication with KOTA?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Combination of top class and creative design, rigorous project managment and excellent final product. Their work was backed up by fast, consistent, and effective ongoing support.

Are there any areas for improvement or something KOTA could have done differently?

No, exactly what I was after.

BACKGROUND

Please describe your company and your position there.

Rapport is a global OOH planning and buying agency. As part of the company's marketing and design team, my role is to streamline Rapport's image to both internal and external stakeholders, through the company's social media and online presence.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire KOTA, and what were your goals?

We decided that it was in the best interests of Rapport's global network to streamline each market's online presence into one, global website, featuring case studies, office contact details and job vacancies for each Rapport market, into one unified website experience.

SOLUTION

How did you select this vendor and what were the deciding factors?

We researched plenty of web development teams and KOTA were one of very few who introduced themselves via a video call, providing us with a personalised recommendation based on our needs. KOTA's portfolio of previous work gave them the edge over competing agencies.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick-off meeting which allowed us to discuss the brief with KOTA's assigned project manager. From there, we were able to share examples of websites we liked and elements we wanted to use on our own website. KOTA's design team shared a number of different concepts for us to evaluate, and from there, our preferred concept was chosen and the development phase began. We were able to provide feedback at every stage of the process and regular meetings were held where we could share feedback as a team.

How many people from the vendor's team worked with you, and what were their positions?

Acting as the project manager, our team consisted of a global senior leadership team who would ultimately have the final say over design and functionality. Below them, a team of 4 made up the day-to-day team who would be in charge of making key decisions throughout the process.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We introduced a job vacancy section on our website, which has attracted an array of new talent which we would otherwise not have had access to. Feedback from internal stakeholders has been very positive, with many saying our new website design was more in-line with our key competitors.

Describe their project management style, including communication tools and timeliness.

We had regular check-ins with KOTA's dedicated project manager, where we could share feedback along the way. KOTA gave us room for flexibility, allowing us to introduce new ideas at various stages of the project, even if those features were not originally included in the agreed project scope.

What did you find most impressive or unique about this company?

KOTA were incredibly professional at all times, and were always happy to pick up the phone to answer questions. The visual representation of their design concepts were second-to-none and we felt this really reflected in the finished product.

Are there any areas for improvement or something they could have done differently?

N/a